Villas of Holly Brook Bethalto

Pros

• The facility is clean, lovely in appearance, and has a home-like setup that residents enjoy.
• The staff are friendly, caring, and responsive to the families' questions and needs.
• Residents appreciate the quality of the meals served, which look and smell good.
• There are plenty of activities offered to engage residents, fostering participation and social interaction.
• The location is convenient for families, making it easy for visits.
• The overall atmosphere is peaceful and welcoming, with well-maintained amenities like a movie theater and beauty shop.
• Families have had positive experiences with the move-in process and ongoing communication with staff.
• Residents seem happy and content with their living arrangements at Villas of Holly Brook and Reflections.

Cons

• The overall management of the facility is poor, with inadequate staffing resulting in an unfavorable patient/staff ratio.
• It can be difficult to get a callback when leaving a message, often requiring multiple attempts for a response.
• Night staff are not knowledgeable about matters beyond their direct responsibilities, causing a disconnect in communication during evening visits.
• Some residents may find the size of the facility overwhelming if they have mobility issues.
• The move-in process was challenging due to difficulties arranging a room and needing assistance from the main office.
• During COVID-19 quarantine, residents feel lonely in their rooms and cannot fully utilize outdoor space or common areas.
• There were concerns about the responsiveness of staff when addressing issues or answering questions from families.

Review

Villas of Holly Brook and Reflections has garnered a mix of sentiments from families and residents, showcasing both the facility's strengths and areas that warrant attention. The overall appearance and cleanliness of the facility have been frequently commended. Many reviewers highlighted its lovely aesthetics, characterizing it as a welcoming and pleasant environment for their loved ones. The staff are often described as friendly, caring, and nurturing towards residents, contributing to a warm atmosphere that comforts families during what can be an emotionally challenging transition into assisted living or memory care.

Despite the many positive attributes, there are significant concerns regarding staffing levels and management oversight. One review noted a disconcerting patient-to-staff ratio of approximately 50/4, raising alarms about the adequacy of care provided to residents. This highlights potential gaps in support that could impact residents who require more personalized attention or assistance with their daily needs. While some family members reported satisfaction with communication from staff during regular hours, others voiced frustrations about difficulty in receiving timely responses after leaving messages, particularly when attempting to contact night staff who appeared less knowledgeable about general operations outside their immediate responsibilities.

The range of activities available for residents was another facet that received favorable mentions among various reviews. Families appreciated the engaging programs offered at Villas of Holly Brook and Reflections; they noted how these activities encourage participation among residents. From memory exercises to holiday-themed crafts like pumpkin decorating, there seems to be something scheduled every day designed to keep residents active and engaged socially. Additionally, ample opportunities for shared dining experiences were highlighted as essential aspects contributing to resident satisfaction with food quality — meals reportedly look appetizing and receive positive feedback from those who dine there.

Amenities within the facility also drew praise from prospective residents and their families alike. Many were impressed by features such as pool tables, coffee machines, a movie theater for entertainment purposes, libraries for literary pursuits, and spaces designated for baking or group games. Reviewers expressed appreciation for well-maintained common areas that promote social interaction among residents while providing them with various recreational options at their fingertips — all contributing toward making daily life enjoyable within the facility's walls.

Many families chose Villas of Holly Brook based on proximity to loved ones’ homes or because specific room configurations met particular preferences—some even mentioned seeking units with outdoor access connecting them to communal spaces outside in safe walking proximity. The location was described as easily accessible off major roads which facilitates visitation by family members striving towards maintaining close ties while ensuring relatives remain engaged socially in community activities via family visits.

In summary, while Villas of Holly Brook shines brightly due to volunteer-friendly staff members willing to assist whenever possible along with vibrant opportunities for socialization through various programs offered throughout each day—a deeper look reveals troubling implications surrounding understaffing issues coupled alongside management concerns leading reviewers toward recommending potential visitors undertake diligent research before final decisions are made about future residency placements at this complex establishment moving forward into 2024 ahead!

This part of East Alton, Illinois, offers a convenient and accessible location for senior living. With several pharmacies nearby, including Walgreens, CVS Pharmacy, and Medicine Shoppe, accessing medications and healthcare services is easy. The area also boasts a variety of dining options such as McDonald's, Taco Bell, and Roma's Pizza for convenient meals. For recreational activities, there are parks like Gordon Moore Park and Garfield Park within a short driving distance. Additionally, there are reputable medical facilities like Alton Memorial Hospital and Saint Anthony's Health Center in the vicinity for any healthcare needs. Places of worship such as Millennium Temple Church of God in Christ provide spiritual support for residents. Overall, this part of East Alton offers a well-rounded community with essential amenities for comfortable senior living.

Pharmacies

• Walgreens (0.4 miles)
• Schnucks (0.6 miles)
• CVS Pharmacy (0.6 miles)
• Farm Fresh Food & Pharmacy (0.7 miles)
• Medicine Shoppe (1 miles)
• Medicine Shoppe (2.3 miles)
• Walgreens (2.3 miles)

Restaurants

• McDonald's (0.5 miles)
• Taco Bell (0.5 miles)
• Roma's Pizza (1.2 miles)
• Laux Brickhouse Grille (1.5 miles)
• Taco Bell (1.9 miles)
• Los Tres Amigos (2 miles)
• McDonald's (2.2 miles)

Parks

• Gordon Moore Park (2.8 miles)
• Garfield Park (6.4 miles)
• Piasa Park (7.4 miles)
• Edwardsville Parks & Recreation (7.9 miles)
• Glazebrook Park (8.6 miles)
• Leclaire Park (8.9 miles)

Transportation

• U-Haul Moving & Storage (3.2 miles)

Physicians

• Alton MultiSpecialists (3.9 miles)
• Barnes Retina Institute (3.9 miles)
• Performance Eyecare (4.5 miles)
• St Louis Cardiology Consultants (5.4 miles)
• Alton Internal Medicine (5.4 miles)
• Saint Anthony's Cancer Center of Excellence (5.9 miles)
• Saint Anthonys Sleep Studies (6.1 miles)

Cafes

• Maeva's Coffee (4.1 miles)
• Goshen Coffee Company (8.9 miles)

Hospitals

• Alton Memorial Surgery Center (5.3 miles)
• Alton Memorial Hospital (5.3 miles)
• Saint Anthony's Health Center (6.2 miles)
• Saint Anthony's Health Center (6.6 miles)
• Saint Anthony's Medical Equipment (7.3 miles)
• Getwebbed Net (7.7 miles)
• Health Services - SIUE (7.9 miles)

Places of Worship

• Millennium Temple Church of God in Christ (6.6 miles)
• Elm Street Presbyterian Church (7 miles)
• Saint Peters Lutheran Parsonage (8.8 miles)
• Leclaire Christian Church (9 miles)