Arbor Hills

Pros

• Arbor Hills provides a welcoming and homey atmosphere, making residents feel embraced by the staff and community.
• The facility is bright, clean, and modern, with well-equipped apartments that enhance independent living.
• Residents enjoy a variety of activities and social events, fostering friendships and engagement among them.
• The food served is excellent and well-balanced, allowing for take-home options that residents appreciate.
• Staff members are friendly, caring, and attentive to the needs of the residents, going above and beyond to assist them.
• Transportation services are convenient, helping residents reach appointments and engage in shopping trips easily.
• Families feel reassured knowing their loved ones are in a facility committed to their health, welfare, and happiness.

Cons

• Arbor Hills has high turnover of staff and a lot of internal turmoil, leading to residents moving out quickly.
• Administration listens to resident complaints but rarely provides solutions, giving the impression that the facility prioritizes profit over resident care.
• Some residents find the living situation boring and feel isolated, as there are limited activities for those who prefer companionship.
• The independent living and assisted living facilities are located in two different buildings, which can be inconvenient for families with loved ones in both types of care.
• One resident expressed dissatisfaction with their small room, feeling confined and limited in options for engagement outside the window view.

Review

Arbor Hills is a community that has garnered a mixed bag of reviews from current residents and their families, highlighting both its strengths and weaknesses. While many appreciate the beautiful, modern facilities and dedicated staff, others have raised concerns regarding the management and quality of food options. The reviews touch on various aspects of life within Arbor Hills, including living conditions, amenities, staff interactions, and overall resident satisfaction.

The facility itself boasts a clean and well-maintained environment with modern apartments that are aesthetically pleasing. Residents enjoy a variety of amenities such as an ice cream parlor, activity rooms for games like bingo and cards, and even spaces designed for physical activities. The dining area is likened to a luxury hotel ambiance where residents can dine comfortably with ample space for mobility aids like wheelchairs. Many reviewers noted the outstanding quality of food, emphasizing its balance towards health while still being enjoyable. Compliments flowed in about special occasions such as Christmas dinners that included live entertainment, which added to the vibrant community experience.

While some residents speak highly of the fine dining options available at Arbor Hills and praise the availability of take-home meals, not everyone shares this sentiment. Specific complaints highlighted issues with monotonous meal offerings that are often criticized for being uninteresting or overly reliant on heavy cream sauces. Additionally, there were concerns surrounding tough textures making it difficult for elderly residents to eat comfortably. This disparity in experiences suggests that while some may revel in culinary delights at mealtimes, others find it lacking in variety and appropriateness for senior diets.

Staff interactions appear to be one of Arbor Hills’ redeeming qualities according to several reviewers who praised their friendly demeanor and willingness to go above and beyond their duties. Many residents expressed gratitude for specific staff members who offer assistance not just in daily tasks but also provide companionship by showing genuine care towards the wellbeing of each resident. However, despite these positive encounters with individual employees, some family members voiced concerns over management's responsiveness to resident complaints about turnover rates among staff or internal turmoil within the administration.

Activity levels among residents seem to vary widely; while some find opportunities to engage socially through organized events like annual grand luaus or exercise classes conducted onsite by fitness professionals, others describe their experience as more isolative—especially those who prefer quiet or solitary settings. Some reviews indicated instances where residents felt bored or found little motivation to participate in community events despite encouragement from staff.

Another point raised was the separation between independent living and assisted living sections within two distinct buildings—a difference noted by several reviewers as inconvenient for families with loved ones needing varying levels of care. While Arbor Hills offers comprehensive transportation services—including shuttles for medical appointments and shopping trips—some have found that undercurrents of dissatisfaction stem from feeling disconnected due to this physical separation.

In conclusion, Arbor Hills presents itself as an attractive option for independent living with commendable efforts made by several staff members contributing positively toward enhancing residents’ lives through supportive actions in their day-to-day routines. Nonetheless, areas requiring improvement include increased responsiveness from management regarding resident feedback—specifically concerning meal options—and fostering cohesive connections between different living segments within the facility itself. Given these insights into life at Arbor Hills derived from firsthand accounts by diverse individuals connected with this community—from happy residents enjoying enriching activities to families seeking reassurance over care standards—it becomes evident that potential occupants should weigh both testimonials before making personal decisions about future placements within this environment.

This part of Lakeland, Florida offers a convenient and diverse range of amenities for seniors looking to settle down in the area. With multiple hospitals such as Lakeland Regional Medical Center and Central Florida Surgi-Center nearby, residents will have access to quality healthcare services. There are also various dining options including Cracker Barrel, Five Guys Burgers & Fries, and Ford's Garage Lakeland for enjoyable meals out. Additionally, coffee lovers can visit Starbucks or Panera Bread for a relaxing break. For outdoor activities, Lake Parker Park is just a short distance away, providing a tranquil setting for leisurely walks. Places of worship such as Christ Lutheran Church are easily accessible for spiritual needs. Pharmacies like CVS and Walgreens are conveniently located for medication needs. Overall, this area offers a mix of essential services and recreational opportunities that cater to the needs of seniors looking for a comfortable living environment in Lakeland.

Hospitals

• Lakeland Regional Medical Center (0.3 miles)
• Central Florida Surgi-Center (1.4 miles)
• Endoscopy Unit (2.2 miles)
• Lakeland Regional Medical Center (2.3 miles)
• Radiology Department (2.3 miles)
• Lakeland Regional Heal (2.3 miles)
• Lakeland Regional Health (2.5 miles)

Restaurants

• Cracker Barrel (0.3 miles)
• Five Guys Burgers & Fries (0.7 miles)
• Ford's Garage Lakeland (1 miles)
• Bob Evans (1.3 miles)
• Burger King (1.3 miles)
• IHOP (1.3 miles)
• Steak 'n Shake (1.3 miles)

Cafes

• Starbucks (0.7 miles)
• Panera Bread (1.3 miles)
• Starbucks (1.3 miles)
• Black & Brew Coffee House & Bistro (3.5 miles)

Physicians

• Florida Department of Health, Polk County Health Department, Lakeland Clinic (0.8 miles)
• Premier Vein Institute Lakeland (1 miles)
• Lakeside Pediatrics (1 miles)
• Lakeland Regional Health Gateway Walk In Clinic (1 miles)
• Optical Outlets (1.2 miles)
• Central Florida Eye Associates (1.3 miles)
• Florida Retina Consultants (1.4 miles)

Parks

• Lake Parker Park (0.9 miles)
• Adair PARK (2.5 miles)
• Hunt Fountain Park (3.7 miles)

Places of Worship

• Christ Lutheran Church (1.1 miles)
• South Florida Baptist Association (5.5 miles)
• Way Community Church (5.8 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Epic Pharmacies (1.5 miles)
• Providence Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• FamilyCare Discount Pharmacy (2.3 miles)
• Winn-Dixie (2.3 miles)

Theaters

• Cinemark USA (1.6 miles)

Transportation

• Railroad Tracks (4.1 miles)