Arbor Oaks at Lakeland Hills

Pros

• The facility has attentive staff and offers great food, with a chef preparing delicious meals in-house.
• Residents appreciate the friendly and caring atmosphere created by the staff.
• Arbor Oaks at Lakeland Hills provides a variety of engaging activities for residents to enjoy, promoting social interaction and well-being.
• The facility boasts clean rooms and spacious units, contributing to a pleasant living environment.
• Many families feel their loved ones are safe and receiving good care, leading to overall satisfaction with the community.
• Several reviews highlight the positive dining experience in a beautiful dining room setting.
• The amenities available, such as accessible apartments and welcoming common areas, contribute to a homey atmosphere that residents enjoy.
• Families report that their loved ones have adapted well and express happiness while living at Arbor Oaks.

Cons

• The memory care unit had locked bedrooms during the day, and residents were left sitting in a large gathering area for activities, leading to concerns about their engagement and well-being.
• Some staff members appeared more interested in their cellphones than interacting with the residents, raising issues about the level of care provided.
• There was a high turnover of aides and servers, which may be due to low pay, leading to inconsistent care for residents.
• Dietary needs were reportedly not met, with residents receiving unhealthy food options that could negatively impact their health.
• Family members felt they needed to constantly monitor medication management since staff did not reliably communicate when medications were running low.
• One reviewer expressed serious concerns about personal hygiene and cleanliness standards at the facility.
• The atmosphere in part of the memory care unit was described as stark and bleak-looking, compared to other areas of the facility.

Review

Arbor Oaks at Lakeland Hills has garnered a mix of reviews, reflecting a range of experiences from families and residents alike. The facility presents itself as an attractive option for assisted living and memory care, highlighted by its beautiful setting on a lake, well-decorated interiors, and a commitment to providing quality meals. Many reviewers have praised the attentive staff who contribute to a friendly atmosphere, noting that they genuinely care about the well-being of the residents. The dining experience is often described as exceptional; with meals prepared in-house by a skilled chef, residents enjoy a variety of nutritious and delicious options. Positive comments showcase that many loved ones feel reassured knowing their family members are being looked after in such an environment.

One reviewer spoke highly about their mother-in-law's positive experience at Arbor Oaks, mentioning the diverse activities available to residents—including bingo, crafts, happy hour events, and chair exercises. The inclusion of three daily meals is seen as an added value for families considering this facility. Furthermore, the availability of dedicated on-site nursing staff 24/7 ensures residents have access to the medical attention they may need at any time. Overall satisfaction with Arbor Oaks was clear in some testimonials; several users rated it extremely positively based on their experiences.

However, not all reviews were as glowing. A contrasting perspective emerged from those whose loved ones resided in the memory care unit—a segment that some visitors found lacking in adequate care and supervision. One review described a troubling experience where personal items went missing under dubious circumstances and highlighted issues like staff indifference during critical times when resident assistance was needed. This discrepancy has raised concerns regarding consistency in care standards within different areas of Arbor Oaks' offerings—especially between assisted living versus memory care.

Some reviewers expressed frustration over operational aspects of the facility's service delivery. Critiques focused on issues such as dietary needs not being adequately addressed and reports of insufficient communication regarding medication management for residents. One long-term resident's family member voiced significant concern over hygiene practices and personal care support for their loved one—stating that compliance with dietary restrictions was not prioritized, which led to health complications.

Despite these criticisms, there remained many positive accounts from other families who reported having good experiences with staff responsiveness and overall comfort within Arbor Oaks'. Residents consistently mentioned feelings of safety and contentment while under care at this facility—some even describing it as “a lovely community.” Observations noted friendly interactions among staff members who appeared dedicated to fostering a supportive environment for both new arrivals and long-term occupants alike.

In conclusion, while Arbor Oaks at Lakeland Hills showcases numerous strengths through its vibrant community life and compassionate workforce, complexities arise especially within its memory care services prompting varying feedback from families involved in securing suitable eldercare options for their loved ones. Families looking into this facility should thoroughly consider both the positive attributes highlighted alongside any potential areas of concern indicated in more negative reviews before making informed decisions about placement there or elsewhere.

This neighborhood in Lakeland, Florida is a convenient and vibrant area with several hospitals, restaurants, cafes, physicians' offices, parks, places of worship, pharmacies, and a theater within close proximity. The Lakeland Regional Medical Center provides easy access to healthcare services while popular dining options such as Cracker Barrel and Five Guys Burgers & Fries offer a variety of choices for meals. Residents can enjoy leisurely walks in Lake Parker Park or attend services at nearby churches like Christ Lutheran Church. The availability of pharmacies like CVS and Walgreens ensures easy access to medications and healthcare products. Overall, this neighborhood offers a range of amenities and conveniences that would be beneficial for seniors looking for a well-connected community to live in.

Hospitals

• Lakeland Regional Medical Center (0.3 miles)
• Central Florida Surgi-Center (1.4 miles)
• Endoscopy Unit (2.3 miles)
• Lakeland Regional Medical Center (2.3 miles)
• Radiology Department (2.3 miles)
• Lakeland Regional Heal (2.3 miles)
• Lakeland Regional Health (2.5 miles)

Restaurants

• Cracker Barrel (0.3 miles)
• Five Guys Burgers & Fries (0.7 miles)
• Ford's Garage Lakeland (1 miles)
• Bob Evans (1.3 miles)
• Burger King (1.3 miles)
• IHOP (1.3 miles)
• Steak 'n Shake (1.3 miles)

Cafes

• Starbucks (0.7 miles)
• Panera Bread (1.3 miles)
• Starbucks (1.3 miles)
• Black & Brew Coffee House & Bistro (3.5 miles)

Physicians

• Florida Department of Health, Polk County Health Department, Lakeland Clinic (0.8 miles)
• Premier Vein Institute Lakeland (1 miles)
• Lakeside Pediatrics (1 miles)
• Lakeland Regional Health Gateway Walk In Clinic (1 miles)
• Optical Outlets (1.2 miles)
• Central Florida Eye Associates (1.3 miles)
• Florida Retina Consultants (1.4 miles)

Parks

• Lake Parker Park (0.9 miles)
• Adair PARK (2.5 miles)
• Hunt Fountain Park (3.7 miles)

Places of Worship

• Christ Lutheran Church (1.1 miles)
• South Florida Baptist Association (5.5 miles)
• Way Community Church (5.9 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Epic Pharmacies (1.5 miles)
• Providence Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• FamilyCare Discount Pharmacy (2.3 miles)
• Winn-Dixie (2.3 miles)

Theaters

• Cinemark USA (1.6 miles)

Transportation

• Railroad Tracks (4.1 miles)