Consulate Health Care Of Lakeland

Pros

• The staff at Consulate Health Care is described as friendly and nice, showing genuine concern for the residents.
• The facility offers engaging activities such as bingo, church services, and entertainment, contributing to a positive atmosphere.
• The cleanliness of the place is noted, making it an appealing environment for residents.
• One nurse, Jessica, has been highlighted for her exceptional care and effort in ensuring proper medication administration.
• Overall, many residents seem to be happy during their stay at the facility.

Cons

• The laundry area at Consulate Health Care is poorly managed, leading to lost clothing.
• My mother's room is small and poorly lit.
• It took an excessive amount of time for pain medications to be administered after knee replacement surgery, with a lack of responsiveness from staff.
• Bedsores appeared on my grandfather, and the nurses displayed rudeness and indifference towards his conditions.
• An unpleasant smell of urine permeated the halls as my grandfather's stay continued.
• Despite paying $3,800 a month, the administrative staff was difficult to deal with regarding paperwork.
• My mother has struggled for three weeks to receive her correct medications.

Review

Consulate Health Care has had a mixed reception from families of residents, reflecting both commendable aspects and significant areas for improvement. The overall sentiment showcases the efforts of the staff to create a positive environment for residents, with many families expressing appreciation for their friendliness and general attentiveness. For instance, one reviewer highlighted that the staff seemed genuinely concerned about the well-being of patients, contributing to a warm atmosphere that made visits feel pleasant and engaging. Activities such as bingo, church services, and entertainment are offered regularly, which help in fostering a sense of community among residents.

While some family members praised the facility’s cleanliness and organization during initial visits, concerns soon arose regarding specific operational challenges. Issues relating to medication management were notably prominent across multiple reviews. One individual shared their personal experience following knee replacement surgery and reported having significant difficulty accessing pain medications promptly. Despite the presence of one helpful nurse named Jessica who stepped in to assist them with their heart and blood pressure medications, it took two days for these vital prescriptions to be administered properly. This delay raised serious concerns about the efficiency of medical care at Consulate Health Care.

Another reviewer expressed disappointment over their mother's ongoing struggle to receive her correct medications—a situation described as problematic for three weeks without resolution. Such experiences have led to a growing concern among family members regarding the reliability of pharmaceutical support within the facility. While one might hope for an efficient nursing team capable of handling medication requests swiftly, reviews indicate that this expectation is not consistently met at Consulate Health Care.

The physical environment also plays a role in shaping resident experiences within the care facility. Some family members mentioned that rooms can feel small or inadequately lit, which impacts comfort levels for both residents and visitors alike. One review noted how cramped accommodations may contribute to an unfavorable impression compared to other factors like decor or activities offered within the community. Although there was initial appreciation for Consulate's decor and ambiance—described as quaint—over time, issues began surfacing that detracted from those initial positives.

Perhaps most concerning are reports related to hygiene standards within the facility as time went on. A long-term resident’s family observed an unpleasant odor permeating certain areas due to inadequate cleanliness measures being taken against common issues such as urine smells in hallways. Moreover, medical neglect surfaced when bedsores began appearing on patients due to perceived lack of attention from nursing staff—a grim indicator of deteriorating oversight in care quality.

Ultimately, despite its friendly staff and active programming aimed at enhancing residents’ daily lives, families reflect on fundamental challenges with health management protocols and environmental maintenance at Consulate Health Care facilities like Lakeland. These recurring instances prompted critical reassessments leading some families—including those whose loved ones faced debilitating conditions—to decide relocation was necessary in search of improved living conditions where patient dignity is prioritized alongside aesthetic considerations often emphasized by administratives involved in caregiving contexts. As such narratives emerge from various perspectives associated with Consulate Health Care locations nationwide—as seen here—the overarching message remains clear: while there is potential value found within such settings; larger systemic changes seem imperative if they wish to retain confidence from current or prospective clientele seeking compassionate environments for their elders during vulnerable stages of life.

Restaurants

• King's Wok (0.2 miles)
• Five Guys Burgers & Fries (0.5 miles)
• Cracker Barrel (0.9 miles)
• Wendy's (1.8 miles)
• Palace Italian Restaurant (1.9 miles)
• Ford's Garage Lakeland (1.9 miles)
• Taco Bell (1.9 miles)

Cafes

• Starbucks (0.5 miles)
• Panera Bread (1.9 miles)
• Starbucks (2 miles)
• Black & Brew Coffee House & Bistro (4.6 miles)

Physicians

• Timothy E Knight (1.2 miles)
• Clark And Daughtrey Walk-in (1.6 miles)
• Fischer Schemmer & Silbiger (1.7 miles)
• Optical Outlets (1.8 miles)
• Florida Department of Health, Polk County Health Department, Lakeland Clinic (1.9 miles)
• Bedi B S MD (1.9 miles)
• Sears Hearing Aid Center by Miracle-Ear (1.9 miles)

Pharmacies

• Winn-Dixie (1.3 miles)
• Walgreens (1.4 miles)
• Epic Pharmacies (1.6 miles)
• Providence Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)

Hospitals

• Lakeland Regional Medical Center (1.4 miles)
• Central Florida Surgi-Center (2.4 miles)
• Endoscopy Unit (3.4 miles)
• Radiology Department (3.4 miles)
• Lakeland Regional Medical Center (3.4 miles)
• Lakeland Regional Heal (3.4 miles)
• Lakeland Regional Health (3.6 miles)

Parks

• Lake Parker Park (2 miles)
• Hunt Fountain Park (3.1 miles)
• Adair PARK (3.6 miles)

Places of Worship

• Christ Lutheran Church (2.2 miles)
• South Florida Baptist Association (6.4 miles)
• Way Community Church (6.7 miles)

Theaters

• Cinemark USA (2.3 miles)

Transportation

• Railroad Tracks (4.8 miles)