Leisure Manor

Pros

• Jennie Aragon, the occupancy coordinator, was extremely helpful, patient, and knowledgeable.
• She guided the family on how to quickly obtain the needed documents for their father.
• The experience with Jennie was amazing and could not have been completed without her.
• Leisure Manor is described as a great place to call home.
• The apartments are small but nice.

Cons

• The reviewer would give Leisure Manor a zero rating.
• They believe their mother-in-law was on the waiting list for almost three years and was removed, possibly because she was not deemed disabled enough.
• They describe Kelly with Ray Stone as very unprofessional, jumping to conclusions, and lacking complete information.
• They state their mother was removed from the waiting list due to not being considered disabled enough, calling it bad business.
• They do not recommend Leisure Manor at all.
• They report that a staff member failed to file an address change, causing their mother to be taken off the waiting list, and that the update letter was never received.
• They advise not to trust this company with a family member.

Review

The experiences people have at Leisure Manor (also spelled Leasire Manor in some references) in Sacramento run the gamut from glowing praise for dedicated staff to deep frustration with administrative processes. Across the statements, a common thread is the impact that individual employees can have on a resident's sense of security, belonging, and ease of navigating the complex realities of housing assistance. At the center of the positive remarks is Jennie Aragon, an occupancy coordinator whose name repeatedly appears as a standout example of effective service.

One reviewer captures the sentiment in a striking way: "Amazing experience with Jennie. Extremely helpful with all needed documents. Couldn't have completed this process with her." The praise continues in a similar vein, with another description calling Jennie "so extremely helpful, patient and knowledgeable" and noting that she guided the family on how to quickly obtain the necessary documents for their father. The tone here is consistent: Jennie is portrayed as competent, empathetic, and instrumental in making a sometimes daunting process feel manageable. For many readers, her work represents a benchmark of what good, responsive service looks like within the building's management team.

Beyond the staff member, some residents speak positively about their long-term relationship with the property. One person notes that they have lived at Leisure Manor for six years and mentions a sense of continuity and familiarity that comes with time. They acknowledge having needed ongoing accommodations (the text is a bit garbled in places, but the core idea is that needs have evolved over time) and still convey a general sense of belonging. Another reviewer emphasizes the appeal of the apartments themselves - describing them as "small, but nice" - and mentions that their sister used to live there, which adds a personal, familial dimension to the experience. For someone considering moving in, these lines convey that the place can feel like a home, with a small-scale, intimate atmosphere that some residents value.

There are also affirmations about the community's overall vibe. One reviewer sums it up with a hopeful tone: if you're looking, Leisure Manor could be a great place to call home. This sentiment, though, sits alongside more critical voices that focus on systemic issues, particularly around the waiting list for family members who need housing assistance. The most severe concerns revolve around the experience of a mother-in-law who was on the waiting list for almost three years. The reviewer emphasizes that she is 57 and permanently disabled according to the State of California, and the family repeatedly checked in - every four months - to determine her status and location on the list. The narrative turns troubling when, in January 2019, the woman was listed as five on the waiting list, only to be told in July 2019 that she was no longer on the list. The reviewer interprets these events as evidence of discrimination, arguing that the removal from the list occurred because staff deemed her not disabled "enough."

In this account, specific names come into play - "Kelly" and "Ray Stone" are cited as part of the problematic interactions. The reviewer asserts that there was a lack of professionalism and a hastily drawn conclusion based on incomplete information, and the fear is that a vulnerable family member could be harmed by such treatment. The review reads as a strong warning: it's not merely about delays, but about a potential pattern of discriminatory conduct that calls into question the integrity of the waiting-list process and the trust residents place in the management team.

A second harsh experience centers on a separate boundary of the administrative process: an address change and its cascading consequences. In this account, the reviewer states that while their family was updating an address, one office employee failed to file the change. Leisure Manor sent out a letter intended to update the waiting list, but the family never received it, and as a result, their mother - who had already been waiting for two years - was taken off the list. The complaint emphasizes that this happened because of one staff member's failure to perform standard procedures, not because of any policy change. The reviewer closes with a stark reminder that the overall impression of the community is colored by these kinds of administrative missteps, and they explicitly mention that they wish they had checked the available reviews, which they note show a low rating of about 2.2 stars.

Taken together, these reviews paint a picture of a place with both bright spots and serious flaws. On the positive side, dedicated staff like Jennie Aragon can make a real difference for families navigating complex housing processes, and the living environment can feel like a home - especially for long-term residents or those within smaller, intimate apartment settings. On the negative side, the waiting-list experiences raise concerns about fairness, transparency, and consistency in applying eligibility criteria, as well as about how well the staff communicate with applicants and families. Administrative errors, such as failing to file an address change or not sending important waiting-list communications, compound those concerns and can have real, tangible consequences for those relying on timely housing solutions.

For readers weighing Leisure Manor as a potential home, these accounts underscore the importance of evaluating both the day-to-day interactions with staff and the broader administrative processes that regulate access to housing. Prospective residents might find comfort in seeking out direct conversations with occupancy coordinators like Jennie to understand how documents are handled and what timelines to expect. At the same time, it's prudent to ask about how the waiting list is managed, how changes are communicated, and what safeguards exist to prevent misfiling or miscommunication from altering someone's placement. In short, Leisure Manor appears capable of delivering warmth and efficiency in some encounters, while exposing serious vulnerabilities in others - vulnerabilities that can have lasting impacts on families seeking stability and security.

This part of Sacramento, California offers a convenient and diverse range of amenities that may be appealing for seniors looking to relocate. With multiple pharmacies such as CVS, Kaiser Morse, Rite Aid, and Walgreens in close proximity, access to healthcare services is readily available. Additionally, there are reputable physicians and medical facilities nearby, including Alocozy MD and the Greater Sacramento Surgery Center. For leisure activities, residents can enjoy dining at various restaurants like McDonald's and Jack's Urban Eats, or relax at cafes such as Dutch Bros Coffee and Tupelo Coffee House. The area also features several parks like Mission North Park and Oak Meadow Park for outdoor recreation. Overall, this neighborhood provides a mix of essential services, healthcare options, dining choices, and recreational facilities to support a comfortable senior living experience.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Kaiser Morse Pharmacy (0.7 miles)
• Rite Aid (1.2 miles)
• Walgreens (1.4 miles)
• Rite Aid (1.6 miles)
• Rite Aid (1.7 miles)
• Walgreens (2 miles)

Physicians

• Alocozy, M Nadir MD: M Nadir Alocozy, MD (0.6 miles)
• Eye Designs Optometry - Arden (1.9 miles)
• Sacramento Eye Consultants (2.4 miles)
• Griffin & Reed Eye Care (2.4 miles)
• Diagnostic Radiological Imaging (2.8 miles)
• Joseph R Coscia (2.8 miles)
• Sacramento Ear Nose & Throat (3 miles)

Restaurants

• McDonald's (0.6 miles)
• Leatherby's Family Creamery (1.3 miles)
• In-N-Out Burger (1.6 miles)
• Jack's Urban Eats (2.5 miles)
• McDonald's (2.7 miles)
• Gordito Burrito - La Riviera (3.8 miles)
• McDonald's (3.9 miles)

Theaters

• Country Club Cinema (0.8 miles)

Hospitals

• Greater Sacramento Surgery Center (1.3 miles)
• Walnut Whitney (2.9 miles)
• Sutter Center for Psychiatry (4.4 miles)

Cafes

• Dutch Bros Coffee (1.6 miles)
• Dutch Bros Coffee (1.9 miles)
• Tupelo Coffee House (3.6 miles)
• Starbucks (3.8 miles)
• Temple Coffee (4 miles)
• Chocolate Fish Coffee Roasters (4.4 miles)
• Starbucks (4.9 miles)

Places of Worship

• Slavic SDA Church (2.4 miles)
• St Francis of Assisi (4.9 miles)

Parks

• Mission North Park (2.4 miles)
• Oak Meadow Park (3 miles)
• William B Pond Recreation Area (3.6 miles)
• Glenbrook Park (3.6 miles)
• Ancil Hoffman Park (3.6 miles)
• Carmichael Park (3.7 miles)
• Sutter's Landing Park (4.1 miles)