Cinnamon Village

Pros

• The grounds are beautifully maintained.
• The staff are wonderful.
• Maintenance is handled quickly.
• There is an emergency maintenance phone number.
• The apartments have improved significantly.
• The reviewer changed their rating from 1 star to 4 stars.
• The management now addresses issues.
• Maintenance is done in a timely manner.
• Repairs are improving the complex.

Cons

• The management is horrible and very unprofessional.
• The manager is not very good and doesn't listen to people unless they are her friends or in her clique.
• They take forever to fix things.
• The voicemail box is full and no one answers the phone when trying to get an application mailed.

Review

Cinnamon Village is described as a place where the grounds are beautifully maintained and the staff are wonderful. The reviewer highlights that maintenance requests are handled quickly and there is an emergency phone number for maintenance, which contributes to a sense of security and responsiveness. The overall tone from this part of the account is one of appreciation for the physical upkeep and the people who work on the property, painting a picture of a well-cared-for community where day-to-day operations run smoothly.

Yet, the same set of reviews carries a strong contrasting thread about management. There is a decisive critique that the management there was "horrible" and "very unprofessional," a sentiment so intense that the reviewer felt it necessary to emphasize that a one-star rating was almost unavoidable because of those experiences. This early impression centers on interpersonal dynamics and organizational conduct, painting a picture of a management style that felt unsatisfactory and ineffective to the resident.

Over time, the reviewer's perspective shifts markedly. After four years of living on the property, the resident notes a transformation brought about by new leadership, specifically mentioning a new manager and a new maintenance person. With these changes, the environment improves significantly. The reviewer states that the management now actually addresses issues and that maintenance is completed in a timely manner, marking a clear departure from prior experiences. This evolution is substantial enough to justify a revised rating, moving from a low starting point to a much more favorable assessment.

Despite the positives associated with the new management and maintenance team, the reviewer does not claim a perfect experience. They acknowledge that repairs are still not exactly what they would like to see, but argue that they are unquestionably improving the complex. This nuanced view recognizes progress while maintaining realistic expectations about ongoing work, suggesting that the complex is trending in a better direction even if some tasks remain less than ideal.

Communication gaps, however, continue to cause frustration. The reviewer reports ongoing trouble with obtaining an application mailed to them: endless ringing when trying to call, and eventually a voicemail that consistently fills up. This makes it impossible to reach someone to obtain the required documents, underscoring a painful disconnect in administrative processes despite improvements elsewhere.

A persistent critique centers on the manager's interpersonal effectiveness. The reviewer describes the manager as not very good at listening, alleging that she ignores people unless they are her friends or part of a small clique. This sentiment is coupled with complaints that maintenance requests take a long time to be addressed, suggesting that while the day-to-day operations have improved, certain aspects of leadership and customer service remain problematic for the resident.

Taken together, the reviews tell a story of notable transformation. The grounds, staff, and maintenance have become a strong positive, and a new manager and maintenance personnel appear to have brought meaningful improvements after a difficult period. Yet the lasting dissatisfaction with communication channels and perceived biases in management reveals that the experience is now more mixed than uniformly positive. The resident's four-year duration at Cinnamon Village underscores a long-term view, acknowledging progress while also insisting that there is still work to be done to achieve consistently seamless operations and open, effective communication.

Places of Worship

• Calvary Chapel Chico (0.3 miles)
• Awakening Glory Ministries (1.1 miles)
• Congregational Church, UCC (1.7 miles)

Parks

• Parkside Terrace Park (0.3 miles)
• One Mile Recreational Area (1.5 miles)
• Hooker Oak Recreation Area (1.8 miles)
• Genetic Resource and Conservation Center (2 miles)
• Wildwood Park (2 miles)
• Five-Mile Recreational Area (2 miles)

Physicians

• Open System Imaging (0.4 miles)
• Butte-Glenn Medical Society (1.2 miles)
• Digestion Relief Center (1.3 miles)
• Skypark Walk In Medical Center (1.3 miles)
• Uzma Abbasi (1.4 miles)
• Orthopedic Associates of Northern California (1.4 miles)
• Skyway Surgery Center (1.5 miles)

Restaurants

• Chico Smoothie (0.4 miles)
• Green Burrito (0.4 miles)
• Taco Bell (0.5 miles)
• Jack In The Box (0.5 miles)
• Chili's Grill & Bar (0.5 miles)
• Logan's Roadhouse (0.5 miles)
• Hula's Chinese Bar-B-Q (0.6 miles)

Cafes

• Panera Bread (0.5 miles)
• Starbucks (0.5 miles)
• Starbucks (1.3 miles)
• Daycamp Coffee (1.3 miles)
• Dutch Bros Coffee (1.7 miles)
• Brave Coffee (1.7 miles)
• Bidwell Perk Coffee House (1.9 miles)

Pharmacies

• Owens Healthcare (1.6 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (2 miles)
• Kindcare Pharmacy and Medical Supply (2.6 miles)

Transportation

• Chico Amtrak (CIC) (2.4 miles)
• Taxi Dave (2.4 miles)

Hospitals

• Trauma Center Enloe Hospital (2.5 miles)
• Enloe Stroke Program (2.6 miles)
• Enloe Radiology Department (2.6 miles)
• Enloe Medical Center (2.7 miles)
• Kremer Kevin D DDS (2.8 miles)
• Enloe Children's Health Center (2.8 miles)
• Department of Behavioral Health (2.8 miles)