Cinnamon Village in Chico, CA

Pros

• Residents enjoy living at Cinnamon Village, with beautifully maintained grounds and wonderful staff.
• Maintenance is handled quickly.
• There is an emergency maintenance phone number.
• Since a new manager and maintenance staff arrived, the apartments have improved significantly.
• The management now addresses issues promptly and maintenance is done in a timely manner.

Cons

• The management is horrible and very unprofessional.
• The repairs are still not what the reviewer would like to see.
• The applicant has been unable to reach anyone by phone because the voicemail box is full.
• The manager is not very good and does not listen to people unless they are her friends or in her clique; repairs take forever to fix.

Review

Cinnamon Village in Chico, CA is best suited for seniors who prize a well-kept campus, courteous on-site staff, and maintenance that arrives promptly when leadership is stable. The grounds are repeatedly praised, and residents note that upkeep efforts translate into a calmer, more enjoyable living environment. Yet the experience can swing with management turnover, and this is not a place to count on consistency unless leadership remains steady. Families should expect that the service level may hinge on who is in charge, and should prepare to assess leadership stability as part of any decision.

On the positive side, the visible care of the property and the responsiveness of the maintenance team stand out. Residents value the promptly handled repairs and the emergency maintenance line, which reduces stress during problems. When a new manager and maintenance staff were brought in, several tenants reported tangible improvements: issues are addressed more often, and maintenance is less slow, even if some repairs still do not meet expectations. For those who can benefit from a friendly, efficient front-line operation, Cinnamon Village delivers a meaningful upside.

The darker notes center on management. Multiple reviews characterize the management as unprofessional or not listening, with insinuations of favoritism or cliques that hinder service. Communication gaps - unanswered calls, full voicemail boxes, and difficulty obtaining applications - compound the frustration. Even when the physical plant is well cared for, unresolved or slow repairs feed a perception that the administration is opaque or unreliable. In this context, the pleasant environment can feel undermined by inconsistent administrative service.

Pros and cons pull in opposite directions. When the manager runs a tight ship, the maintenance crew can perform quickly and residents feel heard, offsetting some concerns about efficiency. The lingering doubt from prior poor management persists, however, and may color current expectations. The recent improvement trend suggests potential stabilization, but it is not a guarantee. The key risk is whether residents will experience stable, transparent communication day to day, or drift back into slower responses and overlooked requests if leadership falters again.

Who should consider Cinnamon Village, and who should look elsewhere? It suits seniors who value beauty, groundskeeping, and reliable maintenance when leadership is engaged. It also rewards those who can tolerate some variability and are willing to verify the present management team's tenure and responsiveness before committing. For families that require predictable administration, fast, clear communication, and a smooth application process, exploring other communities is wise. Prospective movers should ask about current management, how long they have stayed in place, typical repair timelines, and the steps for urgent issues to determine if Cinnamon Village can deliver the consistent experience desired.

Bottom line: Cinnamon Village offers a practical living option with real strengths, provided the management is active and accessible. The combination of well-kept grounds and capable maintenance can produce a comfortable, low-stress routine, and recent leadership changes have shown that improvements are possible. Yet the experience remains vulnerable to leadership stability and communication gaps. Those navigating options should weigh the chance of reliable service against the risk of ongoing inconsistencies. If a family can verify current leadership is stable, engage in a candid discussion about response times, and plan an in-person check of how staff interact with residents, Cinnamon Village can be a sound choice; if not, alternatives with steadier administration may better fit the need for predictable, proactive care.

Places of Worship

• Calvary Chapel Chico (0.3 miles)
• Awakening Glory Ministries (1.1 miles)
• Congregational Church, UCC (1.7 miles)

Parks

• Parkside Terrace Park (0.3 miles)
• One Mile Recreational Area (1.5 miles)
• Hooker Oak Recreation Area (1.8 miles)
• Genetic Resource and Conservation Center (2 miles)
• Wildwood Park (2 miles)
• Five-Mile Recreational Area (2 miles)

Physicians

• Open System Imaging (0.4 miles)
• Butte-Glenn Medical Society (1.2 miles)
• Digestion Relief Center (1.3 miles)
• Skypark Walk In Medical Center (1.3 miles)
• Uzma Abbasi (1.4 miles)
• Orthopedic Associates of Northern California (1.4 miles)
• Skyway Surgery Center (1.5 miles)

Restaurants

• Chico Smoothie (0.4 miles)
• Green Burrito (0.4 miles)
• Taco Bell (0.5 miles)
• Jack In The Box (0.5 miles)
• Chili's Grill & Bar (0.5 miles)
• Logan's Roadhouse (0.5 miles)
• Hula's Chinese Bar-B-Q (0.6 miles)

Cafes

• Panera Bread (0.5 miles)
• Starbucks (0.5 miles)
• Starbucks (1.3 miles)
• Daycamp Coffee (1.3 miles)
• Dutch Bros Coffee (1.7 miles)
• Brave Coffee (1.7 miles)
• Bidwell Perk Coffee House (1.9 miles)

Pharmacies

• Owens Healthcare (1.6 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (2 miles)
• Kindcare Pharmacy and Medical Supply (2.6 miles)

Transportation

• Chico Amtrak (CIC) (2.4 miles)
• Taxi Dave (2.4 miles)

Hospitals

• Trauma Center Enloe Hospital (2.5 miles)
• Enloe Stroke Program (2.6 miles)
• Enloe Radiology Department (2.6 miles)
• Enloe Medical Center (2.7 miles)
• Kremer Kevin D DDS (2.8 miles)
• Enloe Children's Health Center (2.8 miles)
• Department of Behavioral Health (2.8 miles)