Arcadia Health Care

Pros

• Nurses are kind, friendly, and highly skilled at their jobs.
• The agency demonstrated integrity by continuing care even without a signed extension order.
• They helped the reviewer's mom get into a program that really helped.
• The social worker checks in and is friendly and professional.
• Susan promptly notified the surgeon and her decisive actions helped save the foot.
• The team provided compassionate, well-coordinated care, including daily visits when needed to prevent infection.

Cons

• The company is a scam artist.
• They treat their clients really badly.
• They steal from the government to make a living.
• They allow employees to fabricate time sheets.
• Barbara, the owner, is a very nasty person.
• Her staff are very mean to clients.
• They are all very rude to clients.
• They neglect their clients.
• Barbara even allowed her staff to abandon clients (leave them without coverage).
• If you are disabled and elderly, do not use these people.
• This company is very money hungry.
• They do not care about patient care; money is their motive.
• All they care about is a signature to get paid.
• Keep looking; this place will not provide the care needed.
• These people will drain clients and bring bad employees to your home.

Review

Across the set of reflections, a Home Health Agency emerges as a service capable of extraordinary compassion and solid clinical skill, but it is also a place where experiences can diverge dramatically. Several voices pull in the same direction: the nurses and care team are frequently described as kind, friendly, and exceptionally capable, with one reader bluntly saying they are "damn good at their jobs." In these accounts, the caregivers are praised for their attentiveness, warmth, and practical competence, helping to establish a sense of trust and reliability in the home setting.

Yet the reviews also acknowledge a maze of administrative and medical hurdles that can complicate care. One reviewer notes that "all the issues and hurdles produced by the Doctor" make it difficult to discuss additional matters or services, hinting at friction between the medical team and external providers. Despite that friction, another striking claim is that the agency continued to deliver care even when there was no signed order for an extension and only a verbal one - an extension that apparently never reached official status because payments were not forthcoming. This is presented as a testament to the staff's integrity and their commitment to the patient, even at personal financial risk.

Within the more positive cluster of reviews, there are stories of family support and practical assistance that go beyond routine nursing. One reviewer expresses deep gratitude for the staff's help in getting their mom into a program that truly benefited her, praising the social worker for being friendly and professional. The sense that "these people care about you and your loved one" comes through as a core impression, underscoring the human connection that families value when navigating illness or frailty at home.

Another heartfelt testimonial centers on a life-saving sequence of events following a serious injury. A patient recovering from a car accident recalls nearly losing a foot and discovering an infection along a suture line. The nurse Susan identified the infection, promptly alerted the surgeon, and collaborated with multiple surgeons to coordinate wound care. The team - named individuals include Anthony, Liz, Gina, and especially Susan - was willing to go beyond the standard schedule, providing seven-day-a-week care when necessary in a workers' compensation scenario. Daily contact, routine vitals checks, compassionate treatment of the patient's home, family, and emotional state, and decisive actions to preserve the patient's foot are highlighted as the defining strengths of the Home Health staff. The reviewer emphasizes that such coordinated, vigilant care is something they cannot imagine lacking and questions how any negative experience could ever arise from these dedicated providers.

Against these strong endorsements, another voice takes a sharply opposite stance. This reviewer labels the company as scam artists and accuses them of mistreating clients, stealing from the government to sustain the business, and allowing employees to fabricate time sheets. Barbara, described as the owner, is depicted as a very nasty person, with staff labeled as mean to clients and lax or negligent in their responsibilities. The reviewer asserts that the agency neglects clients, even allowing them to be abandoned or left without coverage. The core accusation is that profit and signatures for payment eclipse genuine patient care, painting a picture of a for-profit operation driven by money rather than compassion.

The extremity of the negative review continues with highly charged language. The writer claims the staff are rude "trolls," that certain internal dynamics involve stealing from clients as well as from government programs, and that the organization "may drain" vulnerable people and bring in unsuitable employees. The repeated insistence to "KEEP LOOKING" reinforces a sense of alarm and distrust, leaving potential clients with the impression that the agency cannot be relied upon to provide safe, consistent care.

Taken together, these accounts present a broad spectrum of lived experiences. On one end, families recount compassionate caregivers, diligent nurses, and proactive clinicians who mobilize resources and coordinate across multiple providers to protect a patient's health and dignity. On the other end, a single review channels severe allegations of ethical breaches, neglect, and financial exploitation, casting doubt on the organization's practices and leadership. The contrast highlights how much depends on the individuals delivering care, the clarity of medical orders and billing processes, and the organizational culture surrounding accountability and patient-first priorities.

For anyone considering home health services, these narratives suggest several practical considerations. Verify that formal orders and extensions are properly documented and communicated among all treating physicians. Seek references from other families who have worked with the agency and ask about consistency of visits, responsiveness to urgent needs, and how billing and coverage were handled. Ask about how the agency handles concerns or complaints, and observe how staff interact with family members and patients during initial assessments. While many reviewers report life-changing, high-quality care, the presence of strong negative feedback also serves as a cautionary note to conduct due diligence and maintain open lines of communication throughout the care journey.

This part of Chico, California, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants including Raliberto's Taco Shop, Subway, and Olive Garden, there are plenty of dining options to choose from. The presence of cafes like Starbucks and Panera Bread provides great spots for socializing and enjoying a cup of coffee. For medical needs, there are several physicians' offices nearby such as Butte-Glenn Medical Society and Skypark Walk In Medical Center. Places of worship like Calvary Chapel Chico cater to spiritual needs, while parks such as Parkside Terrace Park offer opportunities for outdoor recreation. Pharmacies like Owens Healthcare ensure easy access to medications, and transportation options like Chico Amtrak and Taxi Dave make getting around convenient. Hospitals like Enloe Medical Center provide reliable healthcare services in the vicinity. Overall, this area in Chico combines accessibility to essential services with recreational opportunities, making it a desirable location for seniors.

Restaurants

• Raliberto's Taco Shop (0.1 miles)
• Subway (0.2 miles)
• Hula's Chinese Bar-B-Q (0.2 miles)
• In-N-Out Burger (0.3 miles)
• Applebee's (0.3 miles)
• Jack In The Box (0.3 miles)
• Olive Garden (0.4 miles)

Cafes

• Starbucks (0.3 miles)
• Panera Bread (0.5 miles)
• Starbucks (0.6 miles)
• Daycamp Coffee (1.4 miles)
• Dutch Bros Coffee (1.8 miles)
• Brave Coffee (2 miles)
• Naked Lounge (2.2 miles)

Physicians

• Butte-Glenn Medical Society (0.6 miles)
• Skypark Walk In Medical Center (0.6 miles)
• Digestion Relief Center (0.6 miles)
• Open System Imaging (0.7 miles)
• Uzma Abbasi (0.7 miles)
• Skyway Surgery Center (0.8 miles)
• Orthopedic Associates of Northern California (0.8 miles)

Places of Worship

• Calvary Chapel Chico (0.6 miles)
• Awakening Glory Ministries (0.9 miles)
• Congregational Church, UCC (2.3 miles)

Parks

• Parkside Terrace Park (0.8 miles)
• Genetic Resource and Conservation Center (1.3 miles)
• One Mile Recreational Area (1.8 miles)
• Hooker Oak Recreation Area (2.6 miles)
• Five-Mile Recreational Area (2.8 miles)
• Wildwood Park (2.8 miles)

Pharmacies

• Owens Healthcare (0.9 miles)
• Rite Aid (2 miles)
• Kindcare Pharmacy and Medical Supply (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.2 miles)

Transportation

• Chico Amtrak (CIC) (2.4 miles)
• Taxi Dave (2.9 miles)

Hospitals

• Trauma Center Enloe Hospital (2.9 miles)
• Enloe Stroke Program (2.9 miles)
• Enloe Radiology Department (2.9 miles)
• Enloe Medical Center (3 miles)
• Kremer Kevin D DDS (3.3 miles)
• Enloe Children's Health Center (3.3 miles)
• Chico Care Center (3.3 miles)