Oasis West Apartments

Pros

• A reviewer described the complex as excellent.
• A reviewer called the place nice to live.
• A reviewer described the apartments as great.
• A reviewer described the apartments as amazing and noted that happy families live there.
• A reviewer described it as a good and quiet place.

Cons

• The apartments are infested with cockroaches, even coming out of electrical outlets.
• The whole place is filthy, and the parking lot is terrible.
• The complex flooded in apartment 137 and management offered no real solution, leaving humidity and mold problems.
• Complaints are met with rent hikes or non-renewal instead of repairs.
• The fridge was broken and repeatedly not replaced despite requests.
• Annoyingly rude and unavailable management; staff is unhelpful.
• The property is infested with roaches and maintenance is ineffective; repairs never come back.
• The apartments are not renovated; there is mold, leaks, and holes in the floors.
• Loud, disruptive neighbors and a lack of respect create a hostile living environment.
• Rent is exorbitant for substandard units with roaches, leaks, and mold.
• The office is rarely open; management is unresponsive and discriminatory at times.
• Hot water is frequently unavailable; utilities are unreliable.

Review

A troubling pattern emerges from the collection of experiences shared by tenants at these apartments. Across multiple accounts, residents describe living in conditions that feel unsafe, unsanitary, and poorly managed. The complaints begin with basic expectations of a habitable home and quickly broaden into a pervasive sense of neglect. Some renters talk about ongoing renovations that seem to do little to address core problems, while others recount encounters with staff who are unavailable, unhelpful, or outright hostile. In several messages, tenants report feeling ignored by authorities and management when they attempt to file police reports or seek help with disabilities or health concerns. A thread running through these reviews is a fear that the property's guardians - whether the complex's management, the front desk, or the owners - put profit or appearances ahead of residents' safety and well-being.

Pests and filth are arguably the most consistently brutal aspect of these reviews. Numerous tenants describe infestations of cockroaches, with some saying they emerge from electrical outlets or walls. Others report rats and gnawing around the living spaces, alongside mold and dampness that contribute to a sense of ongoing decay. The cleanliness level is repeatedly criticized, with paint and repairs described as sloppy, and with residents noting that mold grows in areas that should be safe and sanitary. In many cases, the problems are not isolated to a single unit but appear to be systemic, prompting complaints about a lack of effective pest control or maintenance that would normally prevent such conditions from spreading. The combination of pests, dampness, and neglected repairs quickly turns a home into a source of constant stress rather than a place of shelter.

Maintenance issues compound the dismal picture. Some tenants describe broken appliances that are never replaced or fixed, including refrigeration problems that persist despite repeated requests. Water-related problems recur as well: pipes that fail, flooding during rains, and persistent humidity that seems to invite mold growth. When residents try to report these concerns, the responses - from the office or management - are framed as insufficient, dismissive, or delayed. In at least one case, residents describe a situation where they had to take matters into their own hands to stop water intrusion, underscoring a broader sense that the property relies on tenants to solve problems rather than proactively fixing them. The overall impression is that practical, life-sustaining issues are not being treated with the seriousness they deserve.

The quality and conduct of management and staff emerge as a dominant theme, shaping every other problem into a more acute source of frustration. Several reviews single out specific personnel - names like Ann appear in one account as notably rude - or describe a pattern of unavailability and poor customer service. The front desk is described as intermittently open, with some tenants saying the office is only accessible for rent collection and not for addressing other concerns. There are accusations of discrimination and unfair treatment, including claims that staff target tenants based on immigration status or paperwork. Some residents feel that staff are more focused on collecting money or enforcing draconian policies than on listening to residents or resolving legitimate complaints. The sense of being dismissed, talked over, or unfairly treated seems to be a common thread in many of these experiences.

Financial pressures and rental terms add another layer of tension and conflict. Tenants repeatedly report rents that are high for the quality of the property, with frequent suggestions that increases occur yearly or with each renewal - even when core conditions do not improve. Complaints about unexpected or unfair charges appear, including accusations that management adds fees or fails to renew contracts in a fair, transparent way. There are claims of payment disputes, including controversial anecdotes about rent being rejected or placed into court proceedings, sometimes tied to bureaucratic or administrative misunderstandings that residents feel they didn't cause. The fear of eviction looms large in several accounts, with at least one story describing how authorities or the courts were involved in ways that tenants found punitive and intimidating. In short, the financial relationship with the property feels adversarial to many residents.

Noise, safety, and community dynamics further color the lived experience in ways that amplify other problems. Several reviewers describe loud neighbors, unsupervised children, and a general lack of respect among some residents that makes the environment feel unstable and chaotic. The stairs, hallways, and common areas are portrayed as busy and poorly monitored, with loitering and late-night activity normalizing a sense of disorder. Parking is another sore point, with stories of cars being towed or blocked by disputes over access and regulation, adding financial and logistical stress to residents who already feel overwhelmed. Even in moments of relative calm, residents describe a climate of fear or discomfort - whether because of misbehavior among neighbors or the perception that help from management will not come quickly or effectively.

Despite this overarching narrative of decline, a few remarks offer a sliver of balance, acknowledging glimpses of what could be considered acceptable or even positive in certain circumstances. A small number of reviewers describe the complex as having potential - calling it nice, quiet, or offering some features that could be appealing in a different environment. Some accounts mention renovations or improvements as steps in a direction that might someday translate into a better living experience. Yet these positive notes are sparse and often overshadowed by the broader, more persistent concerns about cleanliness, safety, management responsiveness, and financial fairness. The togetherness of these contrasting views seems to reflect inconsistent experiences across different buildings, units, or time periods rather than a universal standard.

Taken as a whole, the collection of reviews presents a cautionary portrait of a property where basic living standards are frequently unmet, and where management, staffing, and tenants' rights issues converge to produce a climate of distrust. The recurring themes - verging on a sense of neglect - include pest and mold problems, unrepaired damage and faulty infrastructure, inadequate or hostile customer service, discriminatory or inconsistent treatment, and financial practices that tenants perceive as punitive or opaque. For anyone considering moving into these apartments, the compilation reads as a thorough warning to conduct rigorous due diligence: inspect units carefully for pests and leaks, verify the accessibility and responsiveness of on-site management, seek concrete confirmations about maintenance timelines and policy changes, and obtain a clear, documented understanding of rent, fees, and renewal terms before signing anything. The experiences captured here collectively argue that a safer, cleaner, and more respectful living environment would require substantial commitment and accountability from ownership and staff.

Physicians

• Bethany Women’s Healthcare (0.9 miles)
• Phoenix Skin Medical Surgical Group (4.4 miles)
• Dignity Health Peppertree Family Medicine (4.5 miles)
• Cigna Healthcare of Arizona (5 miles)
• Arizona Eye Specialists (5 miles)
• SimonMed Imaging - Phoenix (5.3 miles)
• Keystone Natural Family Medicine (5.4 miles)

Restaurants

• Great Wall Cuisine (1.1 miles)
• McDonald's (2.5 miles)
• Lenny's Burger (2.6 miles)
• Chick-Fil-A (3 miles)
• Golden Corral (3.2 miles)
• Filiberto's Mexican Food (3.5 miles)
• Beatitudes Bistro (3.7 miles)

Pharmacies

• Walgreens (1.8 miles)
• Arizona Organix (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.8 miles)
• Walmart Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.8 miles)

Parks

• O'Neal Park (2.8 miles)
• Granada Park (3 miles)
• Encanto Park (4.6 miles)
• Royal Palm Park (4.6 miles)
• Grand Canal Linear Park (5.4 miles)
• Margaret T. Hance Park (5.6 miles)
• Pioneer Community Park (5.9 miles)

Hospitals

• Abrazo Central Campus (2.9 miles)
• Surgical Specialty Hospital Of Arizona (3.2 miles)
• St Josephs Neurological ICU (4.6 miles)
• St Joseph's Hospital & Med Center: Deguzman Brian J MD (4.7 miles)
• Carl T Hayden VA Medical Center, Recreation Therapy (4.9 miles)
• Banner – University Medical Center Phoenix (6.3 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (3.9 miles)
• Starbucks (4.2 miles)
• Dark Hall Coffee (4.3 miles)
• Lux Central (4.5 miles)
• Starbucks (4.9 miles)
• Starbucks (5.5 miles)

Places of Worship

• Open Door Fellowship Church (4.2 miles)
• First United Methodist Church of Phoenix (4.4 miles)
• Roosevelt Community Church (5.9 miles)

Transportation

• Thomas/Central Ave METRO (5 miles)
• METRO McDowell/Central Ave (5.6 miles)

Theaters

• AMC Arizona Center 24 (6.3 miles)