Freedom Plaza Peoria Campus

Pros

• The facility is described as clean and well-organized, with friendly staff who genuinely care about the residents.
• Residents enjoy large apartments with amenities like washers and dryers, and appreciate the variety of activities available.
• Many reviews highlight the high quality of food and timely delivery to residents’ rooms.
• There is a strong sense of community, with opportunities for new friendships and engaging activities such as exercise classes and hobbies.
• Staff members are praised for their thoughtful care and understanding of each resident's unique circumstances.
• Reviews mention successful transitions for new residents, indicating effective support from staff during adjustments to assisted living.
• Residents express overall happiness with their living arrangements and the community atmosphere at Freedom Plaza.

Cons

• The current lack of personnel has taken a toll on the facility, leading to chaos during move-in and unfinished work despite promises from management.
• The written material given to new residents was inaccurate, causing confusion about meal plans and other services.
• Communication with family members regarding resident care is poor, as some do not receive timely updates or responses to inquiries.
• While the community is clean and friendly, there is disappointment over a lack of engagement and activity for residents who need therapy or stimulation.
• There are issues with communication between nursing staff across shifts, leading to inconsistent care and misunderstandings about resident needs.
• The buy-in concept for the community raises concerns about financial security and reliability.
• Some residents feel that certain activities could be improved or made more accessible to encourage active participation.

Review

Freedom Plaza has garnered a diverse range of feedback from residents and their families, presenting a multifaceted view of the community's strengths and weaknesses. Many individuals appreciate the overarching vision of continuous health care that Freedom Plaza offers, but there are notable concerns regarding staffing shortages and communication issues that have affected the experience for some residents. For instance, one resident was urged to move in before their apartment was completed, resulting in chaos and unfinished work even after months of occupancy, despite having a written promise from management that renovations would be completed.

On a more positive note, several reviews highlight the quality food service at Freedom Plaza. Although some residents experienced delays in meal setup due to misinformation about their dining plans, those who enjoyed the meals praised both quality and quantity. The delivery service to resident apartments is consistently reported as timely, enhancing convenience for those who may struggle with mobility. Additionally, many residents value the spacious accommodations offered within the community, particularly enjoying features such as outdoor patios and large living spaces.

Social engagement is another strong point noted in many of the reviews. Residents often mention a breadth of activities available within Freedom Plaza, which fosters opportunities for friendships among residents. Some have participated in various classes and events such as line dancing or arts and crafts workshops like stained glass and woodcarving. These social activities seem to contribute positively to residents' overall well-being; however, there are instances where families express concern over lack of engagement for specific loved ones—most notably an aunt who remains inactive while confined to her wheelchair due to inadequate therapeutic support.

The staff at Freedom Plaza also garners mixed responses. Positive sentiments focus on friendly interactions between caregivers and residents; several reviewers specifically commend nursing staff for their dedication towards individual care needs. Conversely, there are criticisms regarding communication among healthcare professionals within shifts that sometimes leave family members feeling uninformed about their loved one's status—especially concerning medical procedures or emergencies. One reviewer shared frustration over unanswered calls related to care inquiries about their loved one, indicating a gap in responsiveness that could significantly impact family trust.

Despite these challenges noted by some families regarding communication and personnel shortages, others still feel reassured by the level of care provided within Freedom Plaza’s assisted living side compared to its care center counterpart. Reviews reveal an appreciation for thoughtful nursing staff who strive to understand each resident's unique circumstances while providing tailored assistance—a sentiment echoed throughout multiple testimonials highlighting exceptional management on one side versus shortcomings on another.

In conclusion, while Freedom Plaza reveals itself as a well-managed facility rich with supportive staff members committed to enhancing resident lives through engaging activities and substantial living quarters, underlying issues persist with staffing levels impacting operational effectiveness—particularly regarding timely communication between shifts—and inconsistency with information provided during the move-in process creates confusion for newcomers trying to navigate this complex environment. Given these nuances present in myriad experiences shared by both current residents and outgoing families alike—from joyous acknowledgments of camaraderie cultivated amongst peers yet sobering realities concerning operational deficiencies—it’s clear that prospective residents should thoroughly consider these insights when exploring this community as an option for themselves or loved ones needing care.

This area of Peoria, Arizona offers a mix of recreational activities, dining options, and essential services that cater to the needs of seniors looking for a vibrant community to call home. With multiple parks nearby such as Rio Vista Community Park and Pioneer Community Park, residents can enjoy outdoor activities and social gatherings. There are also several restaurants offering a variety of cuisine choices, cafes for relaxing coffee breaks, pharmacies for convenient healthcare needs, and physicians specializing in various medical fields. In addition, there are theaters for entertainment options and places of worship for spiritual fulfillment. Overall, this part of Peoria provides a well-rounded environment for seniors seeking a comfortable and engaging living experience.

Parks

• Rio Vista Community Park (0.4 miles)
• Pioneer Community Park Off-Leash Dog Park (3.1 miles)
• Pioneer Community Park (3.3 miles)
• Fletcher Heights Park (5.1 miles)
• Foothills Park (5.3 miles)
• Indoor Playgrounds International (5.7 miles)

Restaurants

• Haymaker Thunderbird (0.6 miles)
• Tacos Calafia (1.1 miles)
• Culver's (1.1 miles)
• Angry Crab Peoria (2 miles)
• Abuelo's Mexican Restaurant (2.1 miles)
• Bubba's 33 (2.1 miles)
• The Cheesecake Factory (2.2 miles)

Cafes

• Dutch Bros Coffee (0.9 miles)
• Starbucks (1.2 miles)
• Starbucks (2 miles)
• Starbucks (2.5 miles)
• Dutch Bros Coffee (4.7 miles)
• Starbucks (4.8 miles)
• Dutch Bros Coffee (4.8 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.4 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Albertsons Pharmacy (2.3 miles)

Physicians

• North Valley Dermatology & Original Skin (1.1 miles)
• Associated Retina Consultants (1.2 miles)
• Multi-Specialty Physicians (1.4 miles)
• Academic Urology & Urogynecology Of Arizona (1.5 miles)
• The CORE Institute - Sun City (1.7 miles)
• Arizona Arthritis & Rheumatology Associates, PC (1.7 miles)
• Aspire Pedi. Therapy (2 miles)

Theaters

• Arrowhead Fountains 18 (1.9 miles)
• AMC Arrowhead 14 (3.1 miles)
• Park West 14 (3.7 miles)
• AMC Westgate 20 (4.9 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.4 miles)
• The Church At Arrowhead (3.6 miles)
• St Thomas More Parish (5.3 miles)