Peoria Post Acute and Rehabilitation

Pros

• The staff at Peoria provided exceptional care and showed contagious energy that uplifted the environment.
• The therapy team at Peoria was praised for their top-notch services, significantly aiding recovery.
• Plaza Del Rio was described as clean, with a caring atmosphere where every staff member prioritized the residents' comfort and well-being.
• Residents and family members appreciated the great quality of food and attentive service provided at Plaza Del Rio.
• The nursing and physical therapy services were commended for effectively helping patients regain their mobility and independence.
• Many reviewers noted a strong sense of community within Plaza Del Rio, highlighting the dedication of the staff to ensure residents felt valued and cared for.
• Volunteers observed that employees genuinely took time to engage with residents, ensuring they felt comfortable and supported during their stay.

Cons

• The staff at the facility provided very little help to a patient with mobility issues upon arrival.
• Patients reported receiving spoiled food and inadequate meal portions, leading to dissatisfaction with the dining experience.
• Many reviewers mentioned that the beds were old and extremely uncomfortable.
• The facility was criticized for poor maintenance of TVs and other hardware, which did not function correctly.
• Staff members were frequently described as rude and unhelpful, contributing to a negative atmosphere.
• There were serious concerns regarding adherence to COVID policies, with staff seen not properly wearing masks or using gloves when necessary.
• Some patients experienced long delays in receiving medication and assistance from nursing staff, leading to significant frustration.
• A management employee irresponsibly suggested sending an Alzheimer's patient home alone in a cab after a fall, highlighting a severe lack of proper care understanding.
• Reviewers expressed disappointment about broken promises regarding shower availability during their stay.
• Multiple complaints were made about understaffing and laziness among nursing aides, affecting the quality of care provided.

Review

The reviews for various healthcare facilities, particularly Peoria and Plaza Del Rio, present a stark contrast in patient experiences, illustrating the multifaceted nature of assisted living and rehabilitation care. While some patients expressed profound gratitude towards the staff and quality of service at these facilities, others lamented extreme dissatisfaction with the level of care received. This dichotomy highlights the complexities faced by both caregivers and families in navigating healthcare options for loved ones.

Many reviewers praised Peoria for its compassionate and attentive staff. One reviewer shared their heartfelt experience regarding their father's stay, noting that despite his severe health challenge, the therapy team worked diligently to help him recover. Additionally, they commended the food service—remarking on how even picky eaters found enjoyment in the meals provided. The positive attitude among employees was described as contagious, with many taking pride in offering exceptional care. Such sentiments were echoed by another family member who lauded the certified nursing assistants (CNAs) for their outstanding support and kindness throughout their loved one’s treatment.

Conversely, there were troubling accounts from individuals who felt neglected during their time at Peoria. One patient detailed a harrowing experience after breaking multiple bones, citing insufficient assistance with mobility and medication management upon arrival. Their report painted a grim picture of a facility seemingly overwhelmed; they encountered spoiled food options and rude staff interactions that further deteriorated their sense of comfort and safety. Accounts such as these raise significant concerns about staffing levels and training within the institution—a theme echoed across several negative reviews.

Similar discontent was expressed regarding cleanliness standards and procedural adherence, specifically around COVID-19 protocols at other locations like Plaza Del Rio. Reviewers described filthy restrooms and long delays in receiving necessary medications—an unacceptable reality that left patients feeling vulnerable disregarded during critical recovery phases. Instances where patients had to hunt down staff for essentials further highlighted systemic issues within certain facilities that detracted from essential patient care.

Despite these adverse experiences at various establishments, Plaza Del Rio received commendable reviews from several families who appreciated the meticulous efforts made by nurses and caregivers alike. Families shared stories of compassionate interactions where staff went out of their way to ensure residents felt comfortable during difficult times. Caregivers were recognized not only for their medical professionalism but also for fostering an emotional bond with residents—evident when volunteers observed meaningful connections developing between employees and those under their care.

In conclusion, while some healthcare facilities such as Peoria shine brightly through dedicated service delivery characterized by warmth and compassion, others face serious challenges encompassing neglectful practices indicative of systemic dysfunctions within assisted living environments. The discrepancies revealed through these reviews underscore an urgent need for ongoing assessments concerning staffing practices, training programs, cleanliness standards, communication efficacy among teams, alongside adherence to health protocols—all crucial elements needed to ensure patient safety and satisfaction across all levels of care settings.

This part of Peoria, Arizona offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient place to live. With several parks nearby such as Rio Vista Community Park and Pioneer Community Park, residents can enjoy outdoor activities and leisurely walks in nature. There are also numerous restaurants offering diverse cuisine options, as well as cafes for socializing or enjoying a quiet cup of coffee. Additionally, there are several reputable healthcare providers in the vicinity, including Multi-Specialty Physicians and Arizona Arthritis & Rheumatology Associates, ensuring easy access to medical care. For entertainment, there are multiple theaters within a short driving distance for catching the latest films. Places of worship are also close by for those seeking spiritual fulfillment. Overall, this area provides a blend of recreational opportunities, dining choices, healthcare services, and cultural venues that can enhance the quality of life for seniors considering relocating to the area.

Parks

• Rio Vista Community Park (0.9 miles)
• Pioneer Community Park Off-Leash Dog Park (3.2 miles)
• Pioneer Community Park (3.3 miles)
• Fletcher Heights Park (5.3 miles)
• Indoor Playgrounds International (5.4 miles)
• Veramonte Park (5.7 miles)

Restaurants

• Haymaker Thunderbird (1 miles)
• Tacos Calafia (1.5 miles)
• Culver's (1.6 miles)
• Angry Crab Peoria (2.3 miles)
• Line Thai Resteraunt (2.4 miles)
• Abuelo's Mexican Restaurant (2.4 miles)
• Whataburger (2.4 miles)

Physicians

• Multi-Specialty Physicians (1 miles)
• Academic Urology & Urogynecology Of Arizona (1.1 miles)
• The CORE Institute - Sun City (1.3 miles)
• Arizona Arthritis & Rheumatology Associates, PC (1.3 miles)
• Associated Retina Consultants (1.4 miles)
• North Valley Dermatology & Original Skin (1.5 miles)
• Aspire Pedi. Therapy (2.3 miles)

Cafes

• Dutch Bros Coffee (1.4 miles)
• Starbucks (1.6 miles)
• Starbucks (1.7 miles)
• Starbucks (2.9 miles)
• Dutch Bros Coffee (4.7 miles)
• Starbucks (5.1 miles)
• Dutch Bros Coffee (5.2 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.5 miles)
• Albertsons Pharmacy (2.5 miles)
• Walgreens (2.5 miles)

Theaters

• Arrowhead Fountains 18 (2.3 miles)
• AMC Arrowhead 14 (3.4 miles)
• Park West 14 (3.5 miles)
• AMC Westgate 20 (4.8 miles)
• AMC Surprise Pointe 14 (5.3 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.7 miles)
• The Church At Arrowhead (3.9 miles)
• St Thomas More Parish (5.6 miles)