Immanuel Campus of Care

Pros

• The staff at Immanuel Campus of Care is described as kind, caring, and compassionate, providing excellent support for residents.
• Many employees emphasize the strong sense of teamwork and a family-like atmosphere within the facility.
• The company invests in the personal and professional growth of its staff, offering exceptional benefits and employee outreach programs.
• Residents enjoy a variety of daily activities, including bingo and nature walks on beautifully landscaped grounds.
• The new Executive Director is recognized for making significant improvements to enhance the quality of care for residents and their families.
• Several reviews mention that the facility offers customizable meal options and has a dedicated team working tirelessly for resident well-being.
• Positive changes are being made to improve the physical aspects of the campus, with ongoing renovations and updates to common areas and amenities.
• Long-term residents express satisfaction with their living spaces, noting they are spacious, clean, and well-maintained.
• Staff members are praised for their professionalism and dedication to providing high-quality care, ensuring a supportive environment for residents.
• Immanuel Campus of Care is recommended as a great place for work due to its commitment to staff welfare and professional development opportunities.

Cons

• The facility has a history of serious quality issues, including neglect and mismanagement of residents' health care.
• There are multiple reports of unsanitary conditions, such as dirty rooms and lack of proper cleaning.
• Staff members have been observed being unprofessional, more focused on personal activities like texting than on resident care.
• Residents are frequently left in soiled conditions due to insufficient bathing schedules.
• There were instances where residents returned from outings under the influence of alcohol, indicating a lack of oversight by staff.
• The management has been described as incompetent and unresponsive to complaints, leading to negative consequences for residents.
• Serious incidents involving neglect have reportedly occurred, with residents found in critical conditions due to inadequate medical oversight.
• The facility is criticized for being run down and in need of significant repairs that have been neglected over time.

Review

Immanuel Campus of Care has garnered mixed reviews, revealing a complex picture of the facility, its management, and the experiences of both residents and staff. On one hand, several reviews highlight grave concerns about the care provided to residents, particularly those suffering from dementia or other severe mental health issues. One reviewer detailed a troubling experience with their uncle, who endured repeated hospitalizations due to untreated UTIs during his nine-month stay. The family felt betrayed by the facility when they discovered that their uncle had been left in soiled bedding—an incident that elucidates a disturbing lack of attention or respect for patient dignity. Furthermore, bureaucracy within the facility has also raised red flags: an alarming claim was made about staff encouraging residents to sign paperwork concerning their Social Security benefits without proper notification to family members who held power of attorney.

The dissenting voices did not stop at personal anecdotes but extended towards the management’s operational ethics. Multiple commenters articulated frustration over what they perceived as a systemic failure within the organization—citing unprofessional conduct from social service directors and voicing concerns that even decent staff morale is overshadowed by administrative negligence. Terms like "nonprofit scam" were used by some disgruntled observers who felt that Immanuel's leadership failed to uphold values essential for nurturing a safe environment for vulnerable populations.

In contrast, some employees have shared positively glowing accounts of working at Immanuel, emphasizing the dedication displayed by both colleagues and management toward improving resident care and employee satisfaction. Reviewers with extensive backgrounds in healthcare declared their admiration for how Immanuel invests in staff development while providing commendable benefits—a rarity in today’s healthcare landscape. These positive testimonials were often infused with descriptions of camaraderie among staff members who regard each other as family, fostering a supportive work environment that encourages personal growth and altruistic service.

Another recurring theme among positive reviews was the apparent effort being made to enhance physical facilities over time. Long-time residents noted recent upgrades like repaved parking lots and renovations aimed at modernizing communal areas such as dining spaces. While many acknowledged these improvements are long overdue due to prior neglect, there is evident optimism among some reviewers regarding current changes taking shape under new leadership.

However, contrasting experiences between caring staff on-site and disorganization within upper management raise questions about overall quality control at Immanuel Campus of Care. Complaints persisted around cleanliness standards; grievances included unkempt living quarters with reports of dirt accumulation and pest issues such as roaches being present in patient areas—a serious concern considering the vulnerability of many residents concerning hygiene-related health risks.

Ultimately, it’s clear that potential clients must carefully weigh these divergent perspectives before making decisions regarding care for loved ones at this facility. Particularly disconcerting were serious allegations related to resident safety; multiple complaints pointed out dire instances where patients returned intoxicated from day trips or faced medical neglect leading to life-threatening situations—claims that were substantiated by references to inspections designating Immanuel as a “Special Focus Facility” under Medicare due to historical quality concerns.

At this juncture, prospective clients need clarity regarding how well management continues addressing long-standing issues whilst balancing workforce morale amidst an often challenging caregiving landscape wrought with stringent regulations and high accountability standards required in health services today. With all things considered—from reports detailing empathetic care exhibited by dedicated employees alongside systemic flaws inflicting harm on vulnerable individuals—it becomes paramount for families searching for suitable placements for loved ones with significant needs to conduct thorough research into all facets surrounding institutions like Immanuel Campus of Care prior to entrusting them with care responsibilities.

This part of Peoria, Arizona offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies, physicians' offices, cafes, parks, theaters, restaurants, and places of worship within a few miles radius, residents have easy access to healthcare services, recreational activities, dining options, and spiritual communities. The presence of well-known chains like CVS Pharmacy, Walgreens, Starbucks, and AMC theaters ensures familiar and reliable options for daily needs and entertainment. Additionally, the proximity to parks like Rio Vista Community Park and Pioneer Community Park provides opportunities for outdoor activities and relaxation. Overall, this neighborhood provides a balanced mix of essential services and leisure options for seniors seeking a comfortable living environment in Peoria.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Walgreens (3.5 miles)

Physicians

• Academic Urology & Urogynecology Of Arizona (1.3 miles)
• Multi-Specialty Physicians (1.4 miles)
• Arizona Arthritis & Rheumatology Associates, PC (1.5 miles)
• The CORE Institute - Sun City (1.6 miles)
• North Valley Dermatology & Original Skin (2.6 miles)
• Associated Retina Consultants (2.8 miles)
• Aspire Pedi. Therapy (3.7 miles)

Cafes

• Starbucks (1.6 miles)
• Dutch Bros Coffee (2.5 miles)
• Starbucks (2.7 miles)
• Dutch Bros Coffee (3.4 miles)
• Starbucks (4.2 miles)
• Starbucks (5.1 miles)
• Starbucks (5.2 miles)

Parks

• Rio Vista Community Park (2.1 miles)
• Pioneer Community Park Off-Leash Dog Park (2.6 miles)
• Pioneer Community Park (2.6 miles)
• Grand Canal Linear Park (4.7 miles)
• Veramonte Park (5.3 miles)
• Indoor Playgrounds International (5.8 miles)

Theaters

• Park West 14 (2.1 miles)
• AMC Westgate 20 (3.5 miles)
• Arrowhead Fountains 18 (3.6 miles)
• AMC Arrowhead 14 (4.8 miles)
• AMC Surprise Pointe 14 (5.1 miles)

Restaurants

• The Sicilian Butcher Peoria (2.2 miles)
• Cold Beers & Cheeseburgers (2.2 miles)
• Haymaker Thunderbird (2.2 miles)
• BJ's Restaurant & Brewhouse (2.3 miles)
• Desert Diamond Casino West Valley (2.4 miles)
• Tacos Calafia (2.6 miles)
• Culver's (2.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.7 miles)
• The Church At Arrowhead (5.3 miles)