Paseo Village

Pros

• The activity director and staff are incredibly caring, contributing to a positive atmosphere for residents.
• Residents experience happiness and fulfillment due to the engaging activities offered for those with memory and brain injuries.
• The renovations have significantly enhanced the living environment, making it an appealing place to reside.
• There is a strong sense of community among the residents, characterized by emotional authenticity and connection.
• Staff members demonstrate a genuine commitment to caring for the people in their facility, creating a supportive environment.
• The tours provided are informative and address all concerns, showcasing a thorough understanding of resident needs.

Cons

• Since Lamplight has become Paseo, the service is terrible, and the administration seems to prioritize money over residents' well-being.
• There have been numerous problems with staff, including inaccurate and untimely medication administration for residents.
• The emergency call button does not always receive a timely response, raising concerns about the safety of residents.
• The memory care side is described as stuffy, resembling jail cells, and has unpleasant odors that contribute to a depressing atmosphere.
• Staff turnover is constant, leading to undertrained personnel and inadequate care for seniors.
• Promises made by management regarding repairs and resident needs often do not materialize, causing frustration among families.
• The facility feels more like a nursing home rather than a supportive living environment for seniors.

Review

In the landscape of elder care facilities, experiences can vary dramatically from one location to another. Recent reviews highlight a range of sentiments about a specific community that has undergone significant changes, particularly since its transition from Lamplight to Paseo after being sold by the Peppertree company. While some residents and their families have expressed gratitude for the positive environments created by staff members, others have raised serious concerns about quality and care.

One consistent theme in favor of the facility is the dedication and compassion exhibited by staff members. Many reviewers praised the activity director and other caregivers for fostering an engaging atmosphere that significantly enhances the quality of life for residents, especially those with memory challenges or brain injuries. Comments celebrating "great activities" paint a picture of a vibrant community where interaction and emotional support are prioritized. These sentiments were echoed by family members who noted that loved ones seemed happier and more content in this environment compared to previous placements.

Food quality also received commendations from multiple reviewers, with several noting that meals were not only nutritious but enjoyable as well. The mention of “gr8 food” exemplifies the positive feedback regarding dining services, which can greatly influence overall satisfaction in long-term care facilities. Additionally, some voices highlighted recent renovations that have improved aesthetics and functionality within the living spaces—factors that contribute positively to residents’ experiences.

However, this rosy picture was met with stark contrasts from other reviews concerning management and administrative practices following ownership change. Severe criticisms emerged regarding service levels plummeting post-transition, revealing concerns over neglect and mismanagement. Reports detailed troubling incidents involving medication administration—claiming medications weren’t delivered accurately or on time—which could pose serious health risks for vulnerable seniors dependent on consistent dosages.

Worse yet was an alarming account from a family member whose experience suggested gross negligence during a critical time when their loved one was transitioning into hospice care. The individual learned of their mother’s passing through a funeral director rather than facility management—a shocking breach of communication that left many feeling helpless and abandoned in moments of grief. This incident underscores larger issues related to organizational policies at Paseo; critics argue that financial motivations seem to take precedence over resident welfare.

Further discontent surfaced around the physical conditions within certain areas of the facility. Some reviewers found parts of it depressing or hospital-like instead of warm and inviting, especially within memory care sections described as "stuffed" and unpleasant smelling—reminiscent more of institutional settings than comfortable homes. Such perceptions emphasize an urgent need for updates not just in décor but also in creating stimulating environments where seniors can thrive emotionally as much as physically.

Amidst both praise for dedicated staff members and frustrations directed toward management practices, there lies a complex narrative surrounding life at this elder community. Some families appreciate lacking buy-in fees or lengthy leases coupled with various levels of care available on-site—a practical arrangement for many looking after aging relatives requiring diverse assistance levels. In contrast, others lament missed opportunities for happiness stemming from inadequate support systems in place despite such conveniences being touted as advantages.

Overall, while there are certainly positive aspects linked to caring personnel and lively activities promoting resident engagement at this facility, emerging concerns regarding managerial oversight present barriers that can't be overlooked—ultimately painting a multifaceted picture deserving further attention if improvements are to be made moving forward.

This part of Peoria, Arizona, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies located within close proximity, access to essential medications and health supplies is easily accessible. The abundance of parks provides opportunities for outdoor recreation and relaxation, including dog-friendly options. Places of worship offer spiritual fulfillment and community engagement. A variety of dining options cater to different tastes, while nearby theaters provide entertainment options for leisure activities. Additionally, numerous cafes offer spaces for socializing or enjoying a quiet cup of coffee. Access to healthcare services is readily available with a selection of physicians specializing in various medical fields located nearby. Overall, this neighborhood offers a well-rounded living environment suitable for seniors looking for convenience and comfort in their daily lives.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.9 miles)
• Walgreens (2.9 miles)
• Walgreens (3.2 miles)

Parks

• Pioneer Community Park Off-Leash Dog Park (1.4 miles)
• Pioneer Community Park (1.5 miles)
• Rio Vista Community Park (2.1 miles)
• Grand Canal Linear Park (4 miles)
• O'Neal Park (5.3 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.6 miles)
• The Church At Arrowhead (5.3 miles)
• Pure Heart Christian Fellowship (6.2 miles)

Restaurants

• Angry Crab Peoria (2 miles)
• Desert Diamond Casino West Valley (2 miles)
• The Sicilian Butcher Peoria (2.1 miles)
• Cold Beers & Cheeseburgers (2.1 miles)
• BJ's Restaurant & Brewhouse (2.2 miles)
• Haymaker Thunderbird (2.2 miles)
• Tacos Calafia (2.3 miles)

Theaters

• Park West 14 (2 miles)
• AMC Westgate 20 (3.1 miles)
• Arrowhead Fountains 18 (3.6 miles)
• AMC Arrowhead 14 (4.6 miles)
• AMC Surprise Pointe 14 (6.3 miles)

Cafes

• Dutch Bros Coffee (2.2 miles)
• Starbucks (2.4 miles)
• Starbucks (2.7 miles)
• Dutch Bros Coffee (3 miles)
• Starbucks (3.8 miles)
• Starbucks (4.2 miles)
• Dutch Bros Coffee (5.7 miles)

Physicians

• North Valley Dermatology & Original Skin (2.3 miles)
• Academic Urology & Urogynecology Of Arizona (2.4 miles)
• Multi-Specialty Physicians (2.4 miles)
• Arizona Arthritis & Rheumatology Associates, PC (2.6 miles)
• The CORE Institute - Sun City (2.6 miles)
• Associated Retina Consultants (3.1 miles)
• Metro Surgery Center (3.5 miles)