New Perspective Waukesha
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1701 E Broadway, Waukesha, WI 53186
For more information about senior living options: (844) 490-3973
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New Perspective Waukesha is described as a beautiful facility with a warm, welcoming environment. The staff are friendly, professional, and dedicated to helping residents live happy and healthy lives. Suzy, the Sales Director, provides outstanding, clear, and compassionate communication from first contact through the transition. Halle (Executive Director) and Regan (Wellness Director) are recognized as capable leaders who positively impact residents and families. The community offers engaging activities and on-site services (including in-house physical therapy and therapy, dining options, a bistro, and a pool) that support residents' well-being. The environment is clean and well-maintained, contributing to a home-like feel where residents feel seen and cared for.
The initial services are poor or have been eliminated. The on-site grocery is poorly stocked. Cleaning of the apartments is not consistent. Food portions and dining options leave much to be desired. Most of the caregivers are inexperienced and largely unsupervised. Care calls are cleared with an ID and a promise to return, but staff often do not return. The care plan provided was a work of fiction. There was never any significant improvement in the resident's care. The upfront buy-in is a racket. The facility is accused of stealing from residents, keeping large deposits. Memory care staff are inattentive and neglectful. They kept $20,000 of the mother's money.New Perspective Waukesha is best suited for active seniors who want a visually striking, amenity-rich setting with abundant social programming, where the emphasis is on engagement, hospitality-style dining, and a sense of daily resort-like liveliness. It works particularly well for residents who are relatively independent or lightly assisted, and for families seeking a warm, welcoming entrance experience with straightforward access to on-site therapies, activities, and a bustling calendar. The focus on events, crafts, daily happy hours, a theater, pool, library, and bistro creates a compelling living atmosphere for those who value community and convenience in equal measure.
Alternatives are worth considering for anyone prioritizing predictable care, especially for memory care or higher-acuity needs. Several reviews flag concerns about consistency of caregiving, medication management, and timely response in the CBRF/memory care area, along with experiences that hint at gaps in supervision and accountability. Families should also scrutinize the financial side, including deposits and billing practices, and assess whether the contract's promises align with what the facility can reliably deliver. Where memory care is required, New Perspective may not meet those expectations as consistently as hoped, based on the more serious reports from some families.
The strongest positives - beautiful, clean spaces; on-site physical therapy; in-apartment laundry; extensive activities and entertainment; and a leadership suite cited by outside providers - do create real value. Residents frequently describe a warm, professional staff and a culture that makes newcomers feel seen and welcomed, with dedicated wellness leadership and an active lifestyle that supports social connectedness. These advantages can offset some stiffness in the transition, particularly for those seeking visible staff engagement and a lively, person-centered environment. In short, the facility's strengths are real and palpable for compatible residents.
Yet the main drawbacks are hard to overlook. Several accounts describe inconsistencies in housekeeping and dining, fluctuating food portions and stock, and gaps in day-to-day care that leave families uneasy. More troubling are the reports about the memory care wing: caregivers who may be inattentive, delayed responses to calls, and even accusations of unreliability in care delivery. Add in disputes over care plans, billing, and deposits, and the picture becomes more complicated: the facility can feel substantial on appearance and programming, but reliability of essential care varies enough to demand close, ongoing oversight from families.
To make a well-informed decision, prospective residents should demand concrete, current assurances. Request a detailed, current care plan and service level descriptions, especially for memory care or assisted living wings. Speak directly with the wellness director, executive director, and frontline caregivers, and if possible, tour during a shift when care is most needed to observe response times and staff presence. Review the Wisconsin Department of Health Services quality alerts and any recent surveys, and insist on transparent answers about any past deficiencies and the steps taken to address them. Finally, require a clear, written policy on deposits, refunds, and care-related charges to avoid repeat disputes.
Bottom line: New Perspective Waukesha delivers a compelling, upscale living experience with a busy, engaging culture and strong leadership praise from several staff members and outside providers. For seniors who prize social activity, restaurant-style dining, and a lively campus atmosphere - and for families who can stay closely involved - the community offers substantial upside. But for those with memory care needs or a preference for consistently flawless caregiving and transparent accountability, it is essential to proceed with heightened scrutiny, corroborate every promise in writing, and compare alternatives that may offer more predictable care and clearer governance.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Perspective Waukesha in Waukesha, WI, is a vibrant assisted living community offering both Independent Living and Memory Care services. Our community provides residents with a comfortable and engaging environment where they can live independently while receiving the support they need.
Residents at New Perspective Waukesha can enjoy a variety of amenities designed to enhance their daily lives. Our community features a beauty salon for pampering sessions, cable or satellite TV for entertainment, and community-operated transportation for convenient access to nearby destinations. A computer center is available for residents to stay connected, and our dining room offers restaurant-style dining experiences. Residents can also take advantage of our fitness room for physical wellness, fully furnished accommodations for convenience, and a gaming room for recreational activities. The outdoor space includes a garden where residents can relax and enjoy nature.
We understand the importance of personal care and offer services to assist with activities of daily living, such as bathing, dressing, and transfers. Our staff is available 24/7 to provide supervision and assistance whenever needed. We also coordinate with health care providers to ensure comprehensive care.
For residents with memory issues or cognitive impairments, we provide specialized memory care programming to support their unique needs. Our mental wellness program focuses on promoting emotional well-being among residents.
The dining experience at New Perspective Waukesha caters to special dietary restrictions and offers delicious meals prepared by our skilled culinary team. Residents have the opportunity to socialize over meals in a warm and inviting atmosphere.
Our community strives to keep residents engaged through various activities offered throughout the day. Concierge services are available for personalized assistance, fitness programs promote physical well-being, planned day trips provide opportunities for exploration, resident-run activities encourage socialization within the community, and scheduled daily activities cater to individual interests.
Located in Waukesha, there are numerous nearby amenities that enhance the convenience of living at New Perspective Waukesha. There are three cafes, three parks, and 15 pharmacies within close proximity. Additionally, there are six physicians, 29 restaurants, one place of worship, one theater, and one hospital nearby.
At New Perspective Waukesha, we are committed to providing a supportive and engaging environment where residents can thrive. Our community offers a wide range of amenities and care services to ensure the well-being and satisfaction of our residents.
New Perspective Waukesha is located at 1701 E Broadway, Waukesha, WI 53186 in Waukesha County, Wisconsin
New Perspective Waukesha offers a comprehensive suite of features that are crucial for enhancing the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures residents maintain personal hygiene and feel dignified, while meal preparation and service cater to their dietary needs, promoting proper nutrition. Medication management is vital in preventing potentially harmful interactions, ensuring that individuals receive their medications on time. Additionally, transportation arrangements facilitate access to medical appointments, allowing for continuity of care and coordination with healthcare providers enhances communication about each resident's health status. Support in activities of daily living addresses fundamental needs, fostering independence while providing necessary assistance. The 24-hour supervision guarantees safety and security around the clock, which is particularly important for those who may wander or require immediate help. Engaging in a mental wellness program alongside specialized memory care programming not only stimulates cognitive function but also provides opportunities for social interaction, contributing to overall emotional well-being. This holistic approach effectively addresses both physical and mental health challenges faced by those with mild cognitive impairment or advanced stages of dementia, creating a nurturing environment tailored to their unique needs.
New Perspective Waukesha on seniors.fyi includes 10 photos including images showing interior, patio, lighting, architecture, living room, windows, kitchen, dining, and more.
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Interior
Decor
Living Room
Building
Architecture
Dining
Landscaping
Kitchen
Lighting
Seating
