1739 South Craftsman, New Berlin, WI 53146
For more information about senior living options: (844) 490-3973
The staff and administrator Char are impressive, and questions and concerns are addressed. The facility is described as a very lovely place. The son is comfortable and safe under care, with assistance when needed. The reviewers could not ask for a better placement. The environment is welcoming, evidenced by visitors bringing cookies for residents.
The reviewer would not recommend this place to anyone. The staff is very rude and demeaning. There are no activities for residents beyond Yahtzee. Residents often have to provide their own transportation to doctor appointments despite the facility owning a van. They only allow residents to go to Wal-Mart once a month; otherwise, residents are stuck in the house. The property is advertised as eight acres, but those who cannot move freely cannot enjoy it. The house sits on a hill and is not easy to walk around the property.This senior living community inspires mixed feelings among families and visitors, with experiences that run a wide spectrum from frustration to warmth. Some reviewers paint a picture of a welcoming, caring environment, while others question the demeanor of the staff and the scope of activities offered. The contrasts aren't subtle, and they color the overall impression in different ways depending on who speaks and when.
On the more critical side, several observations point to a disappointing level of engagement and interaction. One reviewer describes the staff as very rude and demeaning, a characterization that shadows other aspects of daily life at the community. Activities appear limited in scope, with Yahtzee emerging as a common recurring pastime but little beyond that to keep residents engaged. Transportation logistics also stand out as a concern: even though the facility has its own van, residents are often required to arrange or provide their own transportation to medical appointments, which can be a hurdle for families and for those who rely on staff-assisted mobility. Outings beyond a monthly Wal-Mart trip seem restricted, leaving some residents largely confined to the house and its immediate surroundings. The property itself is said to span eight acres and sits on a hill, making it less accessible to anyone who cannot move freely, and potentially challenging for those who require assistance to navigate the terrain or roam the grounds.
In a more intimate and specific vein, one family details their son's situation with clarity. He has been at the facility since July 2018 and is described as "walker bound," needing assistance with most activities of daily living and with medication administration. Despite these challenges, the reviewer notes that he is comfortable and safe, which hints at a baseline of attentive care and guardianship within the walls of the home. The same account also highlights the responsiveness of the staff and, notably, of the administrator, Char. The family emphasizes that their questions and concerns are addressed, which adds a powerful dimension of reassurance amid the broader concerns about activity options and outings.
The administrator Char emerges as a central figure in the narrative of care and communication. In the midst of criticisms about activity variety and transportation constraints, the praise for Char signals that, at least for some residents and families, the leadership is approachable and cooperative. This acknowledgement - of attentive administration and a willingness to engage with concerns - suggests a culture where questions are heard and addressed. It doesn't erase the other critiques, but it does present a counterpoint that matters deeply for families trying to navigate placement decisions and ongoing care.
There is also a distinctly positive voice among those who spend time at the facility in a more informal capacity. One reviewer explicitly calls the place "very lovely" and mentions bringing cookies for their grandma, a simple act that conveys warmth and familiarity. This comment underscores a sense of home-like comfort and the informal, human touch that can make a community feel welcoming to visitors and family members alike. It's a reminder that, beyond policy and routine, personal interactions in a care setting can leave lasting, positive memories.
Taken together, the reviews sketch a place with tangible strengths and clear areas for improvement. The safety and comfort of residents who rely on staff assistance, including those who are walker-bound, appear to hinge significantly on the attentiveness of the caregivers and the responsiveness of management. At the same time, the criticisms about staff demeanor, limited activities, and transportation logistics cannot be dismissed, as they directly affect daily life, engagement, and independence. The hilltop eight-acre setting adds a physical dimension that can be both appealing and challenging, depending on a resident's mobility and need for ease of movement.
Ultimately, experiences at this community seem to be highly variable, shaped by who is involved, what day it is, and which staff members are on duty. For some families, the care and accessibility of the administrator provide reassurance and a sense of being heard. For others, the lack of a broader array of activities and the constraints on outings create a sense of confinement and dissatisfaction. The contrasts are real and lively, and they reflect the broad spectrum of needs, personalities, and expectations that come with choosing a place for a loved one's care.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oak Haven of New Berlin is an assisted living community located in the serene and peaceful suburban city of New Berlin, Wisconsin. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
The dining room at Oak Haven provides a welcoming atmosphere for residents to enjoy delicious and nutritious meals. Our fully furnished apartments are designed to create a cozy and comfortable living space, allowing residents to feel right at home. The beautiful garden provides a tranquil outdoor space where residents can relax and unwind.
We offer housekeeping services to ensure that our residents have a clean and well-maintained living environment. Our move-in coordination service assists new residents in seamlessly transitioning into their new home. Wi-Fi/high-speed internet access is available throughout the community, keeping our residents connected with their loved ones.
At Oak Haven, we prioritize the health and well-being of our residents. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention. Special dietary restrictions, including diabetes diets, are catered to in our dining options.
Engaging daily activities are scheduled for our residents to provide socialization and entertainment opportunities. For those who wish to explore the surrounding area, there are three cafes, six parks, 16 pharmacies, seven physicians' offices nearby. Additionally, there are 31 restaurants for culinary adventures as well as places of worship for spiritual needs. One theater provides cultural experiences nearby while one hospital ensures proximity to medical care.
At Oak Haven of New Berlin, we strive to provide a supportive and enriching environment for our residents. With exceptional amenities and care services tailored to individual needs, we aim to enhance the quality of life for each resident in our community.
Oak Haven Of New Berlin is located at 1739 South Craftsman, New Berlin, WI 53146 in Waukesha County, Wisconsin
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