S22 W22922 Broadway, Waukesha, WI 53186
For more information about senior living options: (844) 490-3973
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The organization is described as fantastic with staff considered the best in the industry. The caregivers are kind, caring, and compassionate. They go above and beyond to make residents feel at home and part of a family. Residents are reported to be very happy there. The staff is stable, attentive, and supportive in daily care. The day program offers frequent trips, activities, and special events. Chris and the staff are caring and attentive leaders. The program provides transportation to medical appointments. The facilities are clean, modern, and bright with a positive vibe. The staff are professional, empathetic, and dedicated to individual service plans. Families and loved ones highly recommend Helping Hands for quality care.
One reviewer called Helping Hands a scam and urged others not to call. The reviewer said they were told they qualified for Educational assistance, which they never mentioned. They asserted the hardship program was misrepresented and used to push an education program. They accused marketers of falsely telling people one thing to get them hooked into education sales.Helping Hands Community adult care center and Group Home emerges from these many accounts as a remarkably warm and attentive place for adults with special needs and their families. Across numerous testimonials, the organization is described as a beacon of care where staff members are consistently kind, compassionate, and deeply committed to making residents feel at home. Families repeatedly emphasize a strong sense of being part of a caring extended family, with caregivers who go above and beyond to support residents' daily lives, emotional well-being, and overall sense of belonging. The prevailing sentiment is that Helping Hands offers not just care, but a true home-like environment that respects each person's dignity and individuality.
Several families credit Helping Hands with transformative, ongoing benefits for their loved ones. One reviewer specifically mentions Peter, whose brother relies on the center's caregivers, praising the staff for their dedication and the way they integrate residents into a family atmosphere. The appreciation runs deep, with expressions of gratitude for the caregivers' daily attentiveness and the feeling that their loved ones are genuinely happy and well cared for. The message repeated throughout is that the team treats residents as members of a family, ensuring they feel seen, valued, and supported every day.
Inside the operations, stability and continuity stand out as key strengths. A story from Harley and his family describes a careful, gradual transition into Helping Hands beginning in April 2023, with a trial period that evolved into a permanent commitment in November 2023. The staff's steady presence is highlighted as a cornerstone: the home and day program have remained stable, and the team provides not only personal care but encouragement and supportive cues that help residents engage with daily life. The sense of reliability and consistent care appears to contribute significantly to both the residents' comfort and their families' peace of mind.
The day program at Helping Hands is celebrated for its robust and engaging schedule. Activities range from local trips and mall visits to winter and summer outings, bowling, shopping, and weekly movie outings. Special events with local schools, such as Waukesha South, and holiday parties for Valentine's Day, Halloween, and Christmas help create a lively, inclusive community. Birthdays are honored with the residents' favorite meals, reinforcing the individualized and celebratory culture of the program. This vibrant calendar is described as a major positive aspect, offering meaningful opportunities for social interaction, recreation, and personal growth.
In addition to the program's activities, particular staff members are highlighted for their ongoing dedication and communication. Jonathan, who works both at the house and the day program, is repeatedly praised for keeping families informed about meals and daily plans, arranging transportation, and ensuring smooth operations. His responsiveness - whether coordinating a bus ride or an Uber to church or the Dollar Store - helps parents feel connected to their loved one's day-to-day experiences. Jonathan's attention to practical details, including coordinating prescriptions and confirming delivery, reinforces the sense that Helping Hands operates as a well-organized, family-friendly operation.
The leadership and direct involvement of the owner, Chris, also come through in several testimonials. Families express gratitude for Chris's hands-on approach, including weekly shopping excursions for residents to stores like Goodwill, St. Vinny's, and the Dollar Store. Such activities are not only about essential needs but also about autonomy, choice, and enjoyment - elements that families say contribute to a positive sense of independence and dignity for their loved ones. The appreciation for Chris's leadership and his commitment to enriching residents' lives is a recurring thread, underscoring the impression that the organization's culture is led by a genuine care for people.
Beyond daily care and activities, the testimonials speak to measurable, personal impact. One account notes that their brother Tim has thrived for over a year in this environment, forming meaningful relationships with staff and fellow residents, and enjoying the sense of community at the group home. The day program is described as actively engaging Tim and others in a range of healthy activities, including shopping, movie outings, exercising, and group walks. The facilities themselves are described as clean, modern, and bright, contributing to a healthy and positive vibe that families value highly. The overall message is that Helping Hands not only meets basic needs but also nurtures social connections, personal development, and a sense of belonging.
Other reviewers underscore the quality of care and the personal touch that permeates daily life at Helping Hands. Families speak of top-notch staff who are attentive, informative, and deeply committed to the participants. Specific individuals - such as Hailey Chavez - are named for their knowledge and conscientious approach, reinforcing the sense that the staff are experienced professionals who understand and implement each person's service plan. The staff's professional yet compassionate demeanor is repeatedly described as a distinguishing feature, creating a supportive environment where residents can thrive.
Community events and ongoing celebrations further illustrate the organization's positive culture. A recent carnival is highlighted as a memorable example of the "helping" spirit in action. Attendees describe a fun, engaging event that involved the entire community, reflecting the staff's dedication to creating joyful experiences for residents and their families. Testimonials also celebrate the collaborative atmosphere among staff members, recognizing Chris as a caring and giving leader who models the behavior he wants to see throughout the organization. The sense of teamwork and shared purpose among the staff contributes to a consistently high standard of care.
In the midst of these overwhelming positives, one review stands out for its contrasting note. It describes a concern that the reviewer experienced a scam-like approach when discussing hardship and educational assistance. According to this account, the caller was steered toward an educational assistance pathway without any explicit mention of needing education, leading to frustration and feelings of being misled by marketers focused on promoting education rather than addressing the stated hardship. This single critique contrasts with the broad majority of praise and serves as a reminder that, like any organization, Helping Hands has a diverse range of experiences among its clients and their families.
Taken together, the stories paint a portrait of Helping Hands Community as a caring, well-run center where residents are treated with dignity, individuality, and respect. Families consistently describe a home-like atmosphere, stable and attentive staff, meaningful activities, strong leadership, and a community-oriented day program that fosters independence and social connectedness. While one review raises concerns about a marketing approach that felt misaligned with a stated hardship, the overwhelming sentiment across most testimonials is that Helping Hands provides compassionate, high-quality care and a supportive environment for both residents and their families.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.CHCS Forest Haven Adult Family Home is an assisted living community located in Waukesha, WI. Our home-like environment provides board and care services for seniors who need assistance with their daily living activities.
Our residents enjoy a range of amenities that enhance their comfort and well-being. These include a cozy dining room where nutritious meals are served, fully furnished living spaces, a beautiful garden to relax and enjoy nature, and housekeeping services to maintain a clean and organized environment. Additionally, we offer move-in coordination services to ensure a smooth transition for new residents.
At CHCS Forest Haven Adult Family Home, we understand the importance of staying connected in today's world. That's why we provide telephone services and Wi-Fi/high-speed internet access so residents can easily communicate with loved ones and engage in online activities.
Our dedicated caregivers are trained to provide assistance with bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure our residents receive the necessary medical attention they require. For those with special dietary needs or restrictions, our staff is experienced in providing diabetes diets and preparing meals accordingly.
Transportation is no longer a concern as we arrange transportation for medical appointments and have nearby options for pharmacies, physicians' offices, restaurants, cafes, places of worship, theaters, parks, and hospitals. This makes it convenient for our residents to access the essential services they may need.
We believe in maintaining an active lifestyle for all our residents. Therefore, we offer scheduled daily activities that cater to various interests. Whether it's socializing at nearby cafes or exploring the outdoors at local parks - there are plenty of opportunities to stay engaged within the community.
Join us at CHCS Forest Haven Adult Family Home where compassionate care meets a comfortable environment – making it an ideal choice for seniors seeking a supportive assisted living community in Waukesha, WI.
Chcs Forest Haven Adult Family Home is located at S22 W22922 Broadway, Waukesha, WI 53186 in Waukesha County, Wisconsin
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