S22 W22922 Broadway, Waukesha, WI 53186
For more information about senior living options: (844) 490-3973
The organization is fantastic. The staff are the best in the industry. The caregivers are kind, caring, and compassionate. The staff go above and beyond to make residents feel at home and part of the family. The brother is very happy there. The day program offers a wide range of activities and events. They celebrate each client’s birthday with their favorite meals. The facility is caring, well-run, with a clean, modern, bright environment. Helping Hands is life-changing, loving, and caring. The staff are top-notch and go above and beyond for clients. Hailey Chavez is knowledgeable and conscientious.
One reviewer described the organization as a scam and warned others not to call. They claimed they were steered into an educational assistance program under the guise of hardship, which they had not requested.Chcs Forest Haven Adult Family Home in Waukesha is best suited for adults who need regular personal care but thrive in a warm, family-style setting where caregiving feels personalized and constant. This community is ideal for residents who value a home-like atmosphere, stable and engaged staff, and a robust day program that keeps social connection, activities, and transportation at the forefront. It suits individuals who do not require intensive hospital-level nursing 24/7 and who benefit from predictable routines, daily assistance, and a sense of belonging within a small, people-focused environment.
Those considering alternatives should note that this model may not fit everyone. Families seeking high-acuity medical oversight, specialized rehab, or a rigid clinical framework may want to explore more traditional nursing homes or larger assisted living campuses with on-site medical teams. Additionally, if marketing claims and intake processes appear murky, or if transparency around fees and services is a priority, it is prudent to compare options and ask for clear written policies before committing. For residents whose needs extend beyond companionship and assistance with activities of daily living, broader medical support could be a determining factor.
The strongest pros in this setting revolve around staff quality and a genuine sense of community. Reviews consistently describe caregivers as kind, attentive, and reliable, with a leadership tone set by involved owners and managers. The home-like vibe translates into meaningful daily interactions, and the day program expands possibilities beyond basic care, featuring trips, shopping, movie outings, and social events, often tied to the local community. Transportation to medical appointments, coordinated by staff, reduces family burden and helps maintain independence, while celebrations, birthdays, and regular group activities foster belonging and personal dignity.
Activity and engagement are more than conveniences; they are core protections against isolation and decline. The day program’s calendar, mall trips, bowling, church outings, and weekend excursions, gives residents opportunities to practice independence in safe, structured settings and to stay connected with peers. The integration between the home and the day program, with staff who know residents’ preferences and routines, creates continuity that many families prize. When prescriptions and healthcare logistics are smoothly managed, as noted by families, the overall quality of life for residents improves markedly and caregivers can focus on meaningful interactions rather than administrative hurdles.
Logistically, the community earns trust through a track record reflected in consistently high ratings and glowing testimonials about the care team. A 4.8 out of 5 rating from numerous families reinforces the message that the environment is well run, clean, and bright, with a clear emphasis on safety, personalization, and respect. Yet a single negative account about possible marketing misrepresentation underscores the necessity of due diligence: prospective families should verify service scopes, ask for supporting documentation, and obtain a transparent breakdown of costs. The prudent approach is to observe a day in the life, speak with direct caregivers, and request written policies that explain intake, dispute resolution, and what is included at every price tier.
Bottom line: for families seeking a compassionate, hands-on, activity-rich adult family home experience, Chcs Forest Haven presents a compelling option. It aligns with a philosophy that adults flourish when cared for with warmth, consistency, and meaningful daytime engagement, supported by stable staff, coordinated transportation, and a vibrant community calendar. The caveat concerns residents who require intensive medical management or unquestioned marketing transparency; in those cases, alternatives with stronger clinical staffing or clearer consumer protections may be a better fit. The wise next step is a structured visit, a clear comparison of plans and fees, and conversations with current families to ensure expectations and needs align with what the home can reliably deliver.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.CHCS Forest Haven Adult Family Home is an assisted living community located in Waukesha, WI. Our home-like environment provides board and care services for seniors who need assistance with their daily living activities.
Our residents enjoy a range of amenities that enhance their comfort and well-being. These include a cozy dining room where nutritious meals are served, fully furnished living spaces, a beautiful garden to relax and enjoy nature, and housekeeping services to maintain a clean and organized environment. Additionally, we offer move-in coordination services to ensure a smooth transition for new residents.
At CHCS Forest Haven Adult Family Home, we understand the importance of staying connected in today's world. That's why we provide telephone services and Wi-Fi/high-speed internet access so residents can easily communicate with loved ones and engage in online activities.
Our dedicated caregivers are trained to provide assistance with bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure our residents receive the necessary medical attention they require. For those with special dietary needs or restrictions, our staff is experienced in providing diabetes diets and preparing meals accordingly.
Transportation is no longer a concern as we arrange transportation for medical appointments and have nearby options for pharmacies, physicians' offices, restaurants, cafes, places of worship, theaters, parks, and hospitals. This makes it convenient for our residents to access the essential services they may need.
We believe in maintaining an active lifestyle for all our residents. Therefore, we offer scheduled daily activities that cater to various interests. Whether it's socializing at nearby cafes or exploring the outdoors at local parks - there are plenty of opportunities to stay engaged within the community.
Join us at CHCS Forest Haven Adult Family Home where compassionate care meets a comfortable environment – making it an ideal choice for seniors seeking a supportive assisted living community in Waukesha, WI.
Chcs Forest Haven Adult Family Home is located at S22 W22922 Broadway, Waukesha, WI 53186 in Waukesha County, Wisconsin
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