1502 Blackhawk Trail, Waukesha, WI 53186
For more information about senior living options: (866) 208-4318
Overall Review of St Coletta Of Wi Blackhawk 2
Pros
The caregivers cared for Rosemary Kennedy after her father’s actions, earning a 10/10 rating.- The organization is greatly appreciated for its dedication and love.
- The staff and programs are amazing and meet individual needs.
- Georgi Ann lived at St Coletta's on two separate occasions, reflecting the family's trust in the care provided.
- The institution is one of a kind, staffed by exceptional professionals who serve very special people.
- The school is described as very good by a former student.
Cons
Horrible drivers endanger the lives of their passengers and others on the road.- A St Coletta employee was driving while using a cell phone, endangering people.
- The reviewer described a near-mission where a driver cut off another vehicle and slammed on the brakes in a heavy vehicle, risking a serious crash.
Review
St Coletta Of Wi Blackhawk 2 in Waukesha is best suited for residents with developmental or complex needs who benefit from highly personalized, long-term care delivered by a mission-driven team. The community’s strength lies in a deep legacy of service and stability: a history of dedicated professionals who tailor programs to individual abilities and histories, and a culture that emphasizes respect for residents who require specialized support. For families who prize continuity, individualized attention, and a setting built around long-term relationships, this site stands out as a purpose-built option with a unique, almost institutional reliability.
Those weighing alternatives should consider options if transportation safety, a more modern campus feel, or a consistently uniform day-to-day experience across shifts are priorities. The most serious and recurrent concerns center on transportation: reviewers describe drivers who engage in risky behavior and use cell phones behind the wheel, raising clear safety questions for residents, other passengers, and surrounding traffic. If consumer-grade safety metrics, visible accountability, or a sleeker contemporary environment are deal-breakers, exploring other communities with stronger transportation safeguards or more modern facilities may be prudent.
The community’s strongest positives offset these concerns in meaningful ways. Programs are described as outstanding and highly adaptable to each person’s needs, with staff delivering a level of individualized attention that families rarely find elsewhere. The longevity of relationships, residents or family members reporting decades of connection, creates trust, reduces anxiety, and contributes to steady, predictable routines that support well-being. Phrases like “one of a kind” and testimonies about caring for notable individuals illustrate a depth of expertise and devotion that translates into tangible quality of life, cherished by those who thrive in a stable, specialized setting.
Nevertheless, the drawbacks matter. The most vocal negative experiences center on transportation safety, with multiple reviews highlighting alarming driving behavior and related near-misses. The blend of a solid overall rating with several one-star accounts signals that outcomes can be highly variable depending on specific staff, shifts, or days. For families relying on consistent, dependable transport to appointments, activities, or community integration, this is a critical lens through which to assess fit. While care quality may be excellent, operational safety and reliability cannot be dismissed as minor concerns.
Proactive due diligence is essential. Prospective families should request a candid look at current transport arrangements, driver training records, and incident logs, then talk to families with lived experience of both good and bad days. Observe programming in action, meet the program coordinators as well as direct care staff, and seek clarity on how individualized plans are updated and who oversees execution. Inquire about contingency plans for transport delays and how alternative activities are arranged to minimize risk. A structured, no-surprises tour will illuminate whether the daily reality aligns with the idealized strengths.
Overall, St Coletta Of Wi Blackhawk 2 offers a distinct, mission-driven option for those needing specialized, long-term care with a host of individualized, relationship-rich strengths. For families prioritizing deep expertise, meaningful continuity, and programs tailored to very specific needs, the community delivers compelling value. For those who cannot tolerate variable transport safety, or who expect a consistently uniform experience across staff and days, exploring alternatives with stronger safety metrics and more uniform day-to-day operation may yield a better fit. The decisive move rests on balancing the proven strength of specialized programming and loyal staff against the imperative of transport safety and operational consistency, guided by a thorough, in-person assessment.
4 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (16 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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