Mission Creek

Pros

• The family found Mission Creek to be a wonderful facility that met all their needs and would give it 5+ stars.
• Mission Creek was described as clean with spacious rooms and private bathrooms, providing a decent amount of staff support.
• Residents enjoyed the meals offered, and there were many great activities available for participation.
• The smaller community size allowed for more personalized quality care, with friendly and helpful staff members noted.
• Improvements in staffing and activities have made a positive impact on the overall experience for residents at Mission Creek.
• The facility has beautiful outdoor areas dedicated to resident enjoyment and offers various engaging activities such as movies and live performances.
• Positive follow-up communication from staff showcased their willingness to assist families during the decision-making process.

Cons

• The facility promised a lot but delivered very little, with dirty rooms and bathrooms.
• Communication with the family was poor, leading to frustration and dissatisfaction with the care provided.
• The memory care aspect of the community was inadequate, and residents did not receive proper support or encouragement to participate in activities.
• There were frequent staff shortages, causing slow response times for residents' needs and care interruptions.
• The cleanliness of the rooms was often lacking, contributing to an unpleasant living environment.
• Residents sometimes went without medication due to staffing issues, raising serious safety concerns.
• Many families felt misled by the sales team regarding the quality of care and conditions within the community.

Review

Mission Creek, a small assisted living facility, has garnered mixed reviews from families and individuals seeking care for their elderly loved ones. Many residents and visitors have praised its seemingly pleasant environment, acknowledging the cleanliness of the facility and the variety of activities offered to engage residents. According to one family, "Our loved one enjoys the meals offered... there are a lot of great activities," highlighting that the programming can foster involvement among residents. The community features private bathrooms in spacious rooms, which adds a layer of comfort often sought by families transitioning their loved ones into care facilities.

However, while initial impressions often reveal a welcoming atmosphere with decent amenities—a salon, activity directors, and open spaces—several reviews indicate deeper issues that raise concerns about overall quality of care. Many reviewers reported significant staffing shortages as a prominent issue affecting their experience at Mission Creek. One individual expressed frustration noting that "the staff was friendly... but they didn't have enough staff." This sentiment was echoed by others who observed unresponsive service when it came to timely assistance for residents. Instances where call lights went unchecked for hours painted a concerning picture regarding resident safety and immediate care.

Further compounding these issues is the inconsistency in staff training and leadership stability at Mission Creek. Multiple families noted unsettling experiences tied to high turnover rates amongst nursing staff and management. One reviewer lamented that “the nurse that assessed my mom was gone a week later” resulting in disruptions in care plans and communication breakdowns with family members. These lapses not only eroded trust but also underscored how crucial stable leadership is in providing reliable care to vulnerable populations like those requiring memory support.

The community's memory care unit particularly drew criticism from several reviewers who felt it did not meet their expectations or needs adequately. One wrote candidly: "If your loved one just needs minimal assistance then this community could be great; however, the memory care part of the community sucks." Concerns surrounding inadequate engagement were raised frequently; some families felt that activities did not sufficiently encourage participation from residents who were often left unmonitored while aides engaged in personal conversations rather than tending to their needs.

While some families experienced improvements due to recent staffing changes cited positively by other reviewers—highlighting efforts made under new management—others remained skeptical about whether these changes would yield lasting results in enhancing quality of care across all units within the facility. A family shared: "They hired a new nurse who changed everything," suggesting hope for improvement amidst earlier reports showcasing chronic understaffing challenges that had plagued them prior.

Despite its appealing exterior features including an enclosed garden area and beautiful dining room, many visiting families ultimately chose other communities based on concerns over staffing levels and safety protocols within Mission Creek. Visitors frequently mentioned lacking apartment-style options as another factor influencing their decision-making process regarding potential residency for their loved ones—a desire for separate bedrooms drove some away despite being impressed with what they saw during tours.

In summary, while Mission Creek presents itself as an inviting option with numerous amenities designed to promote resident engagement in daily life activities, significant challenges arise when scrutinizing its capacity for providing consistent quality personal care—particularly within memory support services—which continue prompting concerns from prospective families evaluating this facility’s suitability for their elderly relatives in need of specialized attention.

This part of Waukesha, Wisconsin offers a convenient and bustling area with various amenities nearby. With multiple pharmacies such as Walgreens and CVS within a short distance, accessing medication and health supplies is easily manageable. The presence of parks like Glacier Cone Park and Rivers Crossing Park provides opportunities for outdoor recreation and relaxation. Additionally, there are several dining options including Culver's, McDonald's, and Panera Bread for convenient meal choices. Access to healthcare is also readily available with hospitals like Waukesha Memorial Hospital in close proximity, along with various physician offices for medical care. Places of worship like First Congregational Church cater to spiritual needs, while entertainment options include theaters like Hillside Cinema Delafield. Overall, this area offers a well-rounded community with ample resources for senior living.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)
• Walmart Pharmacy (3.6 miles)
• Walgreens (3.9 miles)

Parks

• Glacier Cone Park (0.7 miles)
• Waukesha Parks Rec & Forestry (2.6 miles)
• Rivers Crossing Park (4 miles)
• Wagner Park (5.6 miles)
• Kettle Moraine State Forest - Lapham Peak Unit (5.9 miles)
• Lake Park Park (6.2 miles)
• Fox Brook Park (7.1 miles)

Restaurants

• Culver's (2.2 miles)
• McDonald's (2.2 miles)
• Wendy's (2.3 miles)
• Taco Bell (2.3 miles)
• Arby's (2.3 miles)
• Denny's (2.4 miles)
• The Blue Ribbon Of Waukesha (2.4 miles)

Hospitals

• Waukesha Memorial Hospital (2.3 miles)
• Ascension Wisconsin Hospital - Waukesha Campus (5.5 miles)
• Waukesha Memorial Hospital (5.8 miles)

Cafes

• Starbucks (2.3 miles)
• Panera Bread (2.5 miles)
• Mama D's Coffee (3.3 miles)
• Black Canyon Coffee (4.4 miles)
• Panera Bread (4.7 miles)
• Starbucks (4.9 miles)

Physicians

• Moreland Ear Nose & Throat (2.4 miles)
• Orthopaedic Associates Wisconsin (2.6 miles)
• ProHealth Care Building (3.9 miles)
• Prohealth Care Medical Associates (4.2 miles)
• Aurora Wilkinson Medical Clinic (4.5 miles)
• Aurora Wilkinson Clinic Wales (4.5 miles)
• Aurora Family Medicine (4.8 miles)

Places of Worship

• First Congregational Church (3.1 miles)
• Riverglen Christian Church (4.2 miles)

Theaters

• Hillside Cinema Delafield, Wi (4.6 miles)
• Silverspot Cinema - The Corners of Brookfield (6.4 miles)