421 Century Oak Drive, Waukesha, WI 53188
For more information about senior living options: (844) 490-3973
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Mission Creek hosts events like Oktoberfest with great food, live music, and friendly service. The staff at Mission Creek are kind, attentive, and genuinely caring. Mission Creek offers a wide range of activities and special events that keep residents active. The dining program, led by Chef Anthony Garcia, delivers delicious meals and lively resident interaction. Kat Sussek is recognized for informative, patient, and pressure-free assistance during the move-in process. Residents have comfortable suites with space to decorate and freedom to do as they wish. The social environment at Mission Creek encourages residents to build friendships and enjoy staff interactions. The sunroom at Mission Creek is a nice space for hosting celebrations and gatherings. Front desk staff, such as Rachel, are described as friendly, knowledgeable, and helpful. The level of care and responsiveness, including prompt call-light responses, is highly regarded.
The management team there is a joke. The hallways more than often smell like human waste coming from the residents tiny rooms. Turnover rate is very high. The workers that have been there the longest are the laziest I have ever seen. There are call ins all the time. The residents are paying tons of money for a handful of lazy employees and an even lazier management team. The only thing management is good at is making sure they work as little hours as possible.Mission Creek shines through in many ways, especially in how it brings residents, families, and staff together for lively events and everyday moments that feel like home. An Oktoberfest night vividly illustrated the community's spirit: a German four-piece band filled the dining room with upbeat tunes, staff moved with ease to serve authentic cuisine, and guests - families, friends, and residents - enjoyed the camaraderie, the costumes, and the sense that people were really looking out for one another. Several reviewers noted that the food was great, the service superb, and the staff "fantastic," with many smiles and friendly faces making an evening feel effortless and enjoyable. The sentiment runs consistently: Mission Creek actively curates opportunities for residents to socialize, celebrate, and participate in events that feel meaningful rather than routine.
A longtime reviewer who joined the Mission Creek community as the son of a new resident offers a detailed, personal perspective on the move-in and the early days. After a solid referral and a mid-August 2025 tour, the family chose Mission Creek, guided by a patient and informative process led by Kat Sussek in admissions, sales, and marketing. The reviewer describes the transition as challenging - moving a social, independent 89-year-old with Parkinson's - but notes that Mission Creek provides real freedom within a supportive setting. About 45 days into the move, the mom was thriving: she enjoys a spacious suite and a large bathroom, ample space to decorate, and a sense of autonomy in daily activities. The family feels grateful for the staff's warmth and the social connections their mom has formed, with the Oktoberfest experience serving as a vivid example of staff hospitality and resident engagement.
In daily life, Mission Creek demonstrates a strong emphasis on interpersonal connections and proactive care. The first person newcomers encounter - Rachel at the front desk - is described with particular warmth: "a sweetheart" who is incredibly helpful, patient, and reliable for answers big and small. Staff members like Jordyn and Kaley are highlighted for going beyond by building genuine relationships with residents; Kaley even walks with the mom in hallways or in courtyards, sometimes venturing to the park across the street. The kitchen and dining program earns high praise as well: Anthony Garcia, the chef and dining director, is singled out for his excellent menu and engaging presence in the dining room, where he checks in with residents and ensures meals are enjoyed. The dining experience is not only about nourishment but also about social interaction, with the kitchen staff - like Vegas - cultivating a warm, inclusive environment for residents who prefer to sit with others or enjoy conversations in small groups.
The community's atmosphere extends beyond meals to a broad array of activities designed to keep residents active and connected. Puzzles are a recurring theme - crossword puzzles and large 1000-piece puzzles in a side room are a hit, providing a shared activity that residents and staff participate in together. The staff are described as social by design, making an effort to learn residents' preferences, stories, and routines so that each day feels meaningful. The memory-care and assisted-living environments are portrayed as places where staff education and responsiveness matter; several reviewers note that call lights are answered promptly and that caregivers demonstrate patience and attentiveness in the room, with nurses Kaylee and Cat cited as particularly responsive and caring.
Across reviews, Mission Creek is depicted as a warm, welcoming place with a strong sense of community and purpose. A long-time reviewer who spent months at Mission Creek recalls how the community's leadership, activities, and staff dedication contributed to a positive experience. They describe the environment as inviting and the staff as consistently kind, attentive, and dedicated to providing high-quality care across both assisted living and memory care. The space itself - calm, comfortable, and conducive to social interaction - feels like home to many residents and their families. The voice of this reviewer emphasizes the hands-on involvement of the leadership team in day-to-day activities, the ongoing education of the staff, and the sense that residents are viewed as individuals with unique likes and needs.
Yet, even amid the overwhelmingly positive sentiment, one review presents a stark contrast that emphasizes concerns about management and staffing. This perspective describes the management team as a joke and questions whether Mission Creek truly embodies the "high-end" senior living it implies. The reviewer reports smells in the hallways, rapid staff turnover, and a pattern of long shifts that leave frontline workers stretched thin. They describe call-ins and weekend understaffing and argue that a single caregiver and a medication passer can be responsible for an entire section during busy times. The sentiment here is a warning about how systemic issues - staffing, scheduling, and accountability - can affect day-to-day experiences. The reviewer urges corporate leadership to pay closer attention to the people who run the building and the actual hours they are on the floor.
Taken together, the reviews paint a comprehensive portrait of Mission Creek as a community with remarkable strengths and a few areas of concern. The strengths lie in its people - the caring, responsive staff; the chefs and dining team who treat meals as social occasions; and the culture of activity and engagement that keeps residents connected, both physically and socially. The family voices highlight precise elements that set Mission Creek apart: welcoming admissions staff who guide families with no-pressure conversations, front-desk personnel who greet residents with warmth, and a caregiving team that shows up with patience and competence. Special moments, like private sunroom events for birthdays and celebrations, reinforce a sense of belonging and occasion in the residents' lives.
For families exploring senior living options, Mission Creek presents a compelling combination of lively programming, strong dining experiences, and consistently kind, engaged staff. The environment is described as homey and welcoming, with ample opportunities to stay active through activities and social interaction. The Oktoberfest night stands out as a memorable example of how the community blends social life with care, where residents can enjoy good food, music, and companionship under the guidance of a team that seems genuinely invested in their well-being. While it's clear that no community is without challenges, the overall narrative from multiple voices suggests Mission Creek is a place where people can flourish, feel valued, and build meaningful routines around daily life, meals, and events. If you are considering this community, a tour - especially to meet the caregivers, speak with Kat Sussek about the move-in process, and experience a meal - could offer a real sense of what Mission Creek has to offer.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chcs Maplewood Crossing Adult Family Home in Waukesha, WI is a comfortable and inviting assisted living community. With a range of amenities and care services, residents can enjoy a worry-free lifestyle while receiving the support they need.
The dining room provides a pleasant atmosphere for meals, and residents can also take advantage of the option to have their apartments fully furnished. Outdoor space and garden areas allow residents to relax and enjoy nature. Housekeeping services ensure that the community remains clean and well-maintained.
Move-in coordination is provided to make the transition into Maplewood Crossing as smooth as possible. Residents have access to both telephone and Wi-Fi/high-speed internet services, enabling them to stay connected with loved ones.
The compassionate staff at Maplewood Crossing offers assistance with activities of daily living such as bathing, dressing, and transfers. They work closely with health care providers to coordinate care for each resident's specific needs. Special dietary restrictions are catered for, including diabetes diets, ensuring that residents' nutritional needs are met.
In terms of convenience, transportation arrangements can be made for medical appointments, and there are nearby pharmacies should any medication needs arise.
Residents can look forward to engaging in scheduled daily activities designed to promote socialization and enjoyment. Additionally, there are several cafes, parks, restaurants, places of worship, theaters, physicians' offices, and even a hospital located conveniently near the community.
With its comprehensive amenities and care services along with its close proximity to various amenities in the surrounding area, Chcs Maplewood Crossing Adult Family Home provides a supportive environment where residents can thrive and enjoy their golden years.
Chcs Maplewood Crossing Adult Family Home is located at 421 Century Oak Drive, Waukesha, WI 53188 in Waukesha County, Wisconsin
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