Chcs Maplewood Crossing Adult Family Home in Waukesha, WI

Chcs Maplewood Crossing Adult Family Home is an assisted living community in Waukesha, WI.

Information last verified:

421 Century Oak Drive, Waukesha, WI 53188

For more information about senior living options: (866) 208-4318

3.5 from 42 reviews
5 stars
24
4 stars
0
3 stars
2
2 stars
6
1 stars
10

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Top 5% Senior Living Community in 2026

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Overall Review of Chcs Maplewood Crossing Adult Family Home

common 12 reviews mention this

Activities keep residents engaged

Residents and families consistently describe frequent activities and special events.

Several residents and families mention that the community stays busy with planned events, including seasonal gatherings. Reviews describe holiday celebrations, Oktoberfest, and ongoing opportunities to socialize, with some residents doing daily exercise or games. Some families also note the leadership team staying involved and responsive around resident needs.

common 7 reviews mention this

Dining is often a highlight

Many reviewers praise the food and dining experience.

Food comes up repeatedly in positive reviews, with residents enjoying multiple meals and families describing the meals as consistently good. A few reviews specifically connect dining to resident satisfaction during events. At the same time, a minority of reviews criticize food quality and describe it as not meeting expectations.

common 16 reviews mention this

Staff warmth and attentiveness vary

Reviews describe staff members who are kind and engaged, alongside some reports of problems.

Many reviewers describe caregivers and kitchen staff as compassionate, respectful, and responsive, including examples of staff checking in and helping with daily needs. Several also mention prompt call-light response and supportive communication with families. However, there are also negative reports about staff being short-staffed, unresponsive in emergencies, or lacking follow-through.

caveat 10 reviews mention this

Medication, calls, and safety concerns

Some reviews raise concerns about medication handling and emergency responsiveness.

While some families describe medication arriving on time and quick assistance when help is needed, others report call buttons taking too long to answer and describe medication errors. Several negative reviews also mention falls and delayed action after incidents, including issues with notification and family communication. These accounts are serious enough that they directly affect how safe and consistent residents feel to some reviewers.

common 6 reviews mention this

Facility feels spacious and cared for

Families frequently mention the facility’s comfortable spaces and cleanliness.

Some reviewers highlight the building as bright, spacious, and easy for families to visit, with common areas and outdoor courtyards that stand out. Others praise cleanliness and an environment that feels welcoming. A smaller set of reviews contradict this, describing unclean areas or maintenance and housekeeping lapses.

common 2 reviews mention this

Nearby conveniences are close by

The location is near everyday conveniences and medical options.

The surrounding area includes nearby pharmacies and healthcare appointments, which can reduce the time needed for errands and visits. There are also parks and local dining options within a few miles, giving families and residents options for outings.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (21 miles away) General Mitchell International (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.1 miles)
  • Walmart Pharmacy (4 miles)
  • Walmart Pharmacy (4.3 miles)

Parks

  • Glacier Cone Park (1.1 miles)
  • Waukesha Parks Rec & Forestry (3.1 miles)
  • Rivers Crossing Park (4.1 miles)
  • Kettle Moraine State Forest - Lapham Peak Unit (5.5 miles)
  • Wagner Park (5.9 miles)
  • Lake Park Park (6.4 miles)
  • Cushing Memorial State Park (6.7 miles)

Physicians

  • Orthopaedic Associates Wisconsin (2.4 miles)
  • Moreland Ear Nose & Throat (2.9 miles)
  • Aurora Wilkinson Medical Clinic (4.1 miles)
  • Aurora Wilkinson Clinic Wales (4.1 miles)
  • ProHealth Care Building (4.2 miles)
  • Aurora Family Medicine (4.4 miles)
  • Hart Hearing Care Centers (4.4 miles)

Restaurants

  • McDonald's (2.5 miles)
  • Culver's (2.5 miles)
  • Wendy's (2.5 miles)
  • Arby's (2.6 miles)
  • Taco Bell (2.6 miles)
  • Denny's (2.7 miles)
  • Chili's Grill & Bar (2.8 miles)

Hospitals

  • Waukesha Memorial Hospital (2.7 miles)
  • Ascension Wisconsin Hospital - Waukesha Campus (5.4 miles)
  • Waukesha Memorial Hospital (5.5 miles)
  • Rogers Memorial Hospital (8.4 miles)
  • Rogers Behavioral Health (8.4 miles)

Cafes

  • Starbucks (2.8 miles)
  • Panera Bread (2.8 miles)
  • Mama D's Coffee (3.8 miles)
  • Black Canyon Coffee (4 miles)
  • Panera Bread (4.3 miles)
  • Starbucks (4.5 miles)

Places of Worship

  • First Congregational Church (3.6 miles)
  • Riverglen Christian Church (3.8 miles)

Theaters

  • Hillside Cinema Delafield, Wi (4.2 miles)
  • Silverspot Cinema - The Corners of Brookfield (6.8 miles)

Frequently Asked Questions

Where is Chcs Maplewood Crossing Adult Family Home?

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