419 Century Oak Drive, Waukesha, WI 53188
For more information about senior living options: (844) 490-3973
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The staff are friendly and helpful. Residents enjoy the entertainment and activities offered. There is great musical entertainment for residents. Residents love their one-bedroom apartments and the views. Residents greet others with smiles and experience friendly interactions. The dining experience is enjoyable and meals are well liked. The community offers ample activities that enrich residents' lives. The environment is welcoming and warm, with smiling staff. All-day programming creates a vibrant, active community. The memory care is amazing, with abundant natural light and a pleasant courtyard. The caregivers and staff are compassionate and genuinely care for residents. Families report wonderful experiences and are glad they chose Oak Hill Terrace.
The facility is described as a business with no regard for residents' well-being, cleanliness, or care. The cleaning staff never mopped the floors for over a year, leaving rooms dirty and smelling of urine. They move residents out as soon as self-pay funds run out, despite assurances to the contrary. The aides are not well trained and have been seen eating residents' food and drinks. The aides have been seen smoking marijuana in their cars before attending to patients. The facility provides only one shower per week for residents who cannot bathe themselves. There are serious cleanliness issues, including rooms that are dirty and toilets that are filthy. Occasional brawls occur at the facility.CHCS Oakwood Crossing Adult Family Home in Waukesha presents a clear value proposition for families seeking a lively, people-centered assisted living with strong social engagement and proactive staff. Best suited for residents who want to age in place within a warm, home-like setting and who lean into daily programming, this community often feels like a big, welcoming family. The cadence of activities, the visible camaraderie among residents, and the readily available support from care staff combine to create a vibrant atmosphere where residents regularly express happiness, fellowship, and a sense of belonging. For couples or individuals who prioritize companionship and an active calendar, this is a compelling option.
Those who may want to consider alternatives are primarily residents with heavier medical needs or rigid expectations around cleanliness, dietary customization, or financial terms. If a resident requires high-touch, highly supervised medical care around the clock, or if a family cannot tolerate variability in housekeeping or meal preparation, other communities with more intensive nursing support and stricter oversight may serve better. Likewise, families who demand a consistently modern facility with pristine upkeep across every corner, or who want binding assurances about long-term housing arrangements tied to private pay, may find more peace of mind elsewhere. The risk of abrupt transitions tied to self-pay dynamics is also a meaningful consideration for some.
On the plus side, the most consistent strengths revolve around people and programming. Staff are repeatedly described as friendly, attentive, and genuinely caring, with management and caregivers often stepping up to help residents feel seen and valued. The activity calendar is thick and varied - six daily options or more - spanning social outings, entertainment, crafts, and excursions that keep residents engaged and connected. The dining experience tends to draw praise for flavorful meals and a sense of nourishment, and even when menus are adjusted for dietary needs, residents report meaningful choices and a willingness to participate. The environment often feels bright, welcoming, with natural light and inviting common spaces that encourage lingering conversations and friendships.
However, several credible cautions surface in reviews. A subset of families has encountered lapses in basic routines such as laundry pickup or dietary accommodations for specific health conditions, underscoring that consistency can waver. Not every meal hits the same mark, and some residents require careful salt management that staff do not always consistently accommodate, which matters for kidney concerns. Cleanliness and upkeep are not uniformly flawless; at least one review highlights dirty rooms and inadequate housekeeping, while others credit the facility for cleanliness and odor control. These inconsistencies matter because they touch daily quality of life and can influence how secure families feel about ongoing placement.
The occasional negative reports do not erase the otherwise strong sense of community, but they do remind prospective families to ground their decision in due diligence. The most serious concern voiced centers on a perceived gap between promises and practice regarding long-term stability for self-pay residents, implying a need to clarify billing, transfer policies, and what safeguards exist if financial circumstances shift. When evaluating this community, it is prudent to probe shift coverage, supervisory oversight, and the specifics of how care plans are monitored and adjusted. For families that prize a robust social life and a compassionate staff, these questions are manageable; for others, they may tilt the balance toward alternative options.
In practical terms, the takeaway is straightforward. CHCS Oakwood Crossing Oak Hill Terrace offers undeniable strengths in culture, engagement, and daily interaction, which can offset a lot of practical frictions for residents who thrive on activity and companionship. For those who require near-constant medical oversight, or who insist on uniformly pristine cleanliness and diet customization, alternatives should be explored with urgency. The recommended approach is a careful, repeat visit cycle: sit with residents during meals, attend several activity sessions, and speak directly with frontline staff about daily routines, shower schedules, laundry workflows, and dietary accommodations. Review the latest state inspections and ask for concrete examples of how care plans adapt to changing health needs. When a family values warmth, community, and vitality in equal measure to care, this community deserves a serious, well-informed look.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.CHCS Oakwood Crossing Adult Family Home is an assisted living community located in Waukesha, WI. This community offers a wide range of amenities and services to support the needs of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The entire facility is fully furnished, providing a comfortable and home-like environment for residents. There is also a beautiful garden and outdoor space where residents can relax and enjoy the outdoors.
Housekeeping services are provided to ensure that each resident's living space is clean and well-maintained. The community also offers move-in coordination services to assist new residents in transitioning to their new home.
Residents have access to a telephone as well as Wi-Fi or high-speed internet, allowing them to stay connected with loved ones and engage in online activities.
Care services provided at CHCS Oakwood Crossing include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical care. Specialized care is available for those with diabetes or other dietary restrictions. Medication management services are provided to help residents effectively manage their medications.
Transportation arrangements are made for medical appointments, and transportation to doctors' appointments is also available.
In terms of nearby amenities, there are six cafes, three parks, twelve pharmacies, ten physicians' offices, twenty-five restaurants, two places of worship, one theater, and one hospital all within close proximity to the community.
Overall, CHCS Oakwood Crossing Adult Family Home provides a welcoming environment with a variety of amenities and care services designed to meet the needs of its residents.
Chcs Oakwood Crossing Adult Family Home is located at 419 Century Oak Drive, Waukesha, WI 53188 in Waukesha County, Wisconsin
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