Open Arms Assisted Living Hawthorne in Sturtevant, WI

Open Arms Assisted Living Hawthorne is an assisted living community in Sturtevant, WI.

Information last verified: January 1, 2026

3653 95Th Place, Sturtevant, WI 53177

For more information about senior living options: (866) 208-4318

4.8 from 85 reviews

5 stars

79

4 stars

3

3 stars

1

2 stars

0

1 stars

2

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Overall Review of Open Arms Assisted Living Hawthorne

common 33 reviews mention this

Caregivers and managers earn praise

Residents and visitors consistently describe the staff as professional, caring, and responsive.

A large share of reviewers highlight staff warmth and professionalism, including caregivers who take time to explain and support families. Multiple people also single out specific house managers and administrators as helpful and respectful, and they describe frequent follow-through on resident needs and family requests. Even reviewers writing from different perspectives—family members and workers—tend to converge on the idea that the day-to-day support is dependable.

common 2 reviews mention this

Clean, welcoming home appears

Several reviewers mention the home feels clean and welcoming.

Two reviews explicitly call out cleanliness, describing the environment as very clean. One of those also describes the first walk-in as welcoming and ties cleanliness to overall comfort. These comments align with the community offering housekeeping services in its listed support.

common 13 reviews mention this

Managers are described as responsive

Reviewers frequently mention house managers handling concerns promptly.

A recurring thread is the role of specific house managers, with reviewers saying leaders are responsive to residents’ care and family requests. Several describe managers as getting things done in a timely way and being respectful and efficient when working through questions. This is consistent with the community listing support such as move-in coordination and help with daily living activities.

common 10 reviews mention this

Care quality and support stand out

Many reviewers describe strong day-to-day care for residents.

Positive reviews describe residents receiving attentive, compassionate support, and some mention the overall care feeling comprehensive. A few reviewers describe how caregivers support individual needs and help keep even difficult days manageable. The community also lists services focused on assistance with activities of daily living, meal preparation and service, medication management, and coordination with health care providers.

caveat 2 reviews mention this

Serious concerns about staff conduct

Some reviewers raise severe concerns about mistreatment by staff.

While most feedback is positive, two reviews describe alarming incidents and unacceptable conduct, including claims of physical mistreatment. These reviewers also describe a lack of follow-through on basics such as hygiene and care planning during the time their loved one was there. Given these accounts, families may want to ask detailed questions about how staff behavior and escalation are handled.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

4 resident community capacity

Types of Care

Assisted Living

Amenities

Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Transportation

General Mitchell International (18 miles away)

Care Services

24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Physicians

Ahmad Zia Khan, MD (0.8 miles)
Psychiatric Services (0.8 miles)
Ascension Mount Pleasant (2.2 miles)
GI Associates (2.2 miles)
Advanced Pain Management (2.3 miles)
Byron Health And Heali (2.4 miles)
Aurora Dermatology (2.8 miles)

Theaters

Renaissance Cinema Sturtevant, Wi (2 miles)

Pharmacies

Pick 'n Save Pharmacy (2.4 miles)
Walgreens (2.4 miles)
Walmart Pharmacy (3.3 miles)
Aurora Pharmacy (3.3 miles)
Nutritional Designs & Pharmacy (3.6 miles)
CVS Pharmacy (3.8 miles)
Walgreens (3.8 miles)

Hospitals

Reach Unlimited (2.7 miles)
Wheaton Franciscan Healthcare - All Saints (4.8 miles)
Aurora Quick Care (5 miles)
R M Lakeshore Investments (5.7 miles)
Mental Health Service-st Lukes (6.2 miles)
Wheaton Franciscan Healthcare-All Saints (6.2 miles)
St Luke's Sleep Center (6.3 miles)

Restaurants

McDonald's (2.9 miles)
Jose's Blue Sombrero Restaurant & Cantina (3 miles)
O&H Danish Bakery (3.3 miles)
McDonald's (3.3 miles)
McAuliffe's Pub (3.3 miles)
Taco Bell (3.4 miles)
McDonald's (3.4 miles)

Parks

Petrifying Springs Park (3.2 miles)
Lake Park (5.2 miles)
Racine Quarry Park (5.7 miles)
Racine Lakefront Parkway (6.2 miles)
Charles Nash Park (7.4 miles)

Cafes

Starbucks (3.5 miles)
Wilson's Coffee & Tea (4.7 miles)
The Coffee Pot (7.9 miles)

Places of Worship

Holy Rosary Parish (7.2 miles)
Lakeside Lutheran Church (7.3 miles)

Frequently Asked Questions

Where is Open Arms Assisted Living Hawthorne?

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