3653 95Th Place, Sturtevant, WI 53177
For more information about senior living options: (844) 490-3973
Open Arms is a great place. The caregivers are awesome. The team provides abundant opportunities for enrichment and socialization with dedicated staff and comprehensive care. The team's professionalism makes families feel very comfortable. Dai-Cheri Rashada is a terrific manager who is always responsive to residents and family requests. The staff is amazing. Annah and the administrative team help residents and families feel welcome. The care at Open Arms is excellent, kind, and compassionate. Glorious is a wonderful house manager with great work ethic and a positive presence. Marquita is the best manager, getting things done promptly.
The facility is terrible and the staff mistreat residents, with calls for firing and even shutting the place down. The staff are described as poorly trained and lacking basic medical knowledge, suggesting unqualified hires. The reviewer warns others not to send loved ones there, calling the facility full of empty promises and neglect. A staff member is alleged to have punched a resident in the face and restrained them with a choke hold. The establishment allegedly uses police involvement and tickets as part of its handling of resident behavior. A staff member is described as rude and unprofessional, with a call for their license to be revoked. The care is criticized as inadequate, with residents not being bathed or groomed properly.Open Arms Assisted Living Hawthorne in Sturtevant is best suited for seniors who want a compact, home?like environment with consistently warm, responsive caregiving and a robust program of enrichment and socialization. The consensus among the favorable reviews is clear: caregivers are dedicated, staff engagement is high, and leadership is professional and approachable. Residents tend to flourish in an atmosphere that feels personal rather than institutional, with daily life punctuated by meaningful activities and visible attentiveness. For families valuing warmth, ongoing interaction, and opportunities to stay socially active, this community checks all the right boxes.
At the same time, prospective residents should explicitly weigh safety and consistency against the very strong positives. The sample of reviews includes two sharply negative posts that allege mistreatment, neglect, and even physical harm, alongside a broader critique of staff training and competence. While these views are stark outliers within 85 total reviews, they cannot be dismissed as nonexistent. For families who demand an unequivocal assurance of safety, flawless professionalism, and a risk?free environment, these red flags warrant careful exposure to on?site leadership, corroboration of staff training standards, and a transparent review of incident handling before any move.
The positive contributors, however, are substantial enough to tilt the decision toward Open Arms for many families. Praises consistently center on the staff's empathy and reliability - "amazing caregivers," "professional" management, and a culture that makes residents feel truly cared for. The administrative team and house managers - names like Annah, Da Cheri (often cited as a responsive leader), Glorious, and Marquita - emerge as trusted points of contact who deliver on promises and keep families in the loop. Enrichment and socialization programs are highlighted as a standout feature, with residents who love the social atmosphere and the sense that life remains active and meaningful. The environment is described as clean, welcoming, and homey, reinforcing the impression that daily life is well cared for.
Nevertheless, the review mix signals a need for disciplined due diligence. The strongest cautions focus on consistency in training and in handling tougher behavioral scenarios, where some families feel the care plan and execution did not meet expectations. A few posts flag concerns about interpersonal conduct among staff and questions about what kind of supervision is in place for challenging days. This is not a matter to overlook, especially for families navigating memory care needs, significant mobility challenges, or complex medical regimens. The prudent path is to verify staffing ratios, request detailed care plans, and inquire about staff retention, ongoing training programs, and the facility's process for addressing resident concerns and suspicions.
For families making a decision, Open Arms offers a practical framework: prioritize the elements that are most meaningful - personal connection with staff, regular enrichment activities, and accessible leadership - and then verify safety and training with direct inquiries and trial interactions. Schedule meetings with the house manager and caregiving teams, tour multiple times, observe how staff interact with current residents, and request references from families with residents who have similar needs. The overall rating - 4.8 out of 5 from 85 reviews - reflects broad satisfaction and confidence in the community's core strengths, even as it underscores the importance of transparency around the more serious negative experiences. This combination creates a credible, decision?ready picture for those who can act on due diligence.
In the end, Open Arms Assisted Living Hawthorne stands out for families who prize a warm, engaging, staff?led home with strong leadership, a lively activity calendar, and clear evidence of resident affection. It is arguably the strongest fit for those who want genuine daily connection, attentive management, and a culture of care where residents feel known and valued. For families that cannot tolerate potential gaps in safety, training, or behavioral guidance - or who require a uniformly risk?free environment - alternatives should be explored with the same scrutiny afforded to this option. The choice hinges on balancing treasured personal warmth and enriched living against the imperative of unwavering safety and consistent professional conduct.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Open Arms Assisted Living Hawthorne in Sturtevant, WI provides a warm and welcoming environment for seniors in need of assistance with daily activities. Our community offers a range of amenities to ensure a comfortable and convenient living experience.
Residents can enjoy delicious meals in our spacious dining room, which caters to special dietary restrictions. Each apartment is fully furnished, allowing residents to create a cozy and personalized living space. Our beautiful garden offers a peaceful outdoor space for relaxation and leisurely walks.
Housekeeping services are provided to maintain a clean and tidy environment, giving residents more time to focus on enjoying their hobbies and socializing with fellow residents. We also offer move-in coordination, ensuring a smooth transition for new residents.
For connectivity and convenience, we provide telephone and Wi-Fi/high-speed internet services throughout the community. This allows residents to stay connected with loved ones and access online resources at their convenience.
Our dedicated care staff is available to assist with activities of daily living, including bathing, dressing, and transfers. We work closely with health care providers to ensure coordinated care for all our residents. Medication management is also provided to help ensure the proper administration of medications.
Transportation arrangements are available for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals located conveniently close to our community.
To promote an active lifestyle and social engagement among our residents, we offer scheduled daily activities catered towards individual interests and preferences. Overall, Open Arms Assisted Living Hawthorne provides a nurturing community where seniors can receive personalized care while enjoying a fulfilling lifestyle surrounded by like-minded peers.
Open Arms Assisted Living Hawthorne is located at 3653 95Th Place, Sturtevant, WI 53177 in Racine County, Wisconsin
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