3653 95Th Place, Sturtevant, WI 53177
For more information about senior living options: (844) 490-3973
Open Arms is by far the best assisted living in the market area, with a clear commitment to excellence. The staff is amazing and very professional. The caregivers are awesome. The administrative team, especially Annah, is helpful, welcoming, and makes families feel comfortable. Dai-Cheri (Da Cheri) is a terrific manager who is responsive to residents and families. Glorious is an outstanding manager - patient, loving, and highly capable. Marquita is an excellent manager who gets things done promptly. The care at Open Arms is excellent, kind, and compassionate. The home is full of friendly faces, good vibes, and attentive care. The facility is clean, safe, and welcoming from the moment of arrival. The staff truly cares about clients and goes the extra mile. Ashley and Michelle are especially amazing, providing professional care.
The facility is described as terrible, with claims that staff mistreated a mom who cannot walk. The staff are portrayed as poorly trained, with allegations that they hire anyone off the streets. A staff member allegedly punched a resident in the face and choked him, with no charges filed. The place is accused of empty promises that never materialize and of causing a resident to physically decline due to inaction. A house manager is described as rude and unprofessional, with calls for revoking their license. Workers are said to curse in public in front of clients, which is deemed unacceptable. Care was described as neglectful, with residents barely showered or brushed.Open Arms Assisted Living Home comes across in the collection of reviews as a place that many families and staff feel deeply connected to. Several speakers describe it as a source of comfort and support for their loved ones, with a focus on enrichment, social opportunities, and attentive care. One reviewer recalls a grandfather who "loved this place" and noted the abundance of activities and socialization made possible by a dedicated staff. Others emphasize how a positive first impression - especially during initial meetings about placement - made them feel at ease and confident about choosing Open Arms.
A recurring theme across the positive feedback is the professionalism and responsiveness of the leadership and caregiving team. Multiple reviewers highlight specific managers and team members who consistently go above and beyond. For instance, a family member who met with the team to discuss placement appreciated the level of professionalism that made them feel comfortable and supported throughout the process. The administrative side received praise as well, with one reviewer singling out Annah for her helpfulness and ability to make newcomers feel welcomed and secure. The sense that "a job well done" is the standard ethos at Open Arms comes through repeatedly.
Several testimonials call out particular individuals who seem to be at the heart of the daily experience. Dai-Cheri (often rendered as Da Cheri) Rashada is described as a terrific manager who is attentive to both residents and families. Comments about Glorious - the house manager - paint a picture of someone who is patient, kind, and highly effective at keeping things running smoothly. Reviewers describe Glorious as a standout asset, praising her work ethic, compassion, and even her ability to inject humor and warmth into daily interactions. Marquita is another name that appears with high regard; reviewers say she is a best-in-class manager who handles tasks promptly and keeps residents' well-being at the forefront. The overall sentiment is that the leadership and on-site managers contribute significantly to the positive day-to-day experience in the homes.
Beyond leadership, the staff as a whole earns broad admiration. Several statements celebrate the atmosphere inside Open Arms as friendly, caring, and peaceful, with "friendly faces and good vibes" and caregivers who "take great care of everyone." Reviewers repeatedly mention how working at Open Arms is meaningful, with employees describing a sense of pride in the care they provide and the positive relationships they build with residents. The comments about the workplace culture - describing it as a place where staff feel valued and where teamwork matters - complement the caregiver-focused praise and reinforce the impression of a committed community behind the doors.
The strongest, most emphatic endorsements come from those who have experienced the care firsthand. One reviewer notes that Open Arms stands out as "the best Assisted Living in our market area," underlining a shared belief that the facility meets very high standards and is clearly dedicated to excellence in every resident's daily life. Another person recalls visiting a resident with a mix of admiration and gratitude for the leadership and staff, particularly highlighting Da Cherri's respectful and efficient approach to business and resident well-being. In addition to the care itself, several comments celebrate the environment as clean, safe, and welcoming, reinforcing the sense that families feel comfortable leaving their loved ones in Open Arms' hands.
No overview of the reviews would be complete without acknowledging a portion of feedback that is much more critical. One lengthy and strongly negative post describes a different reality: the reviewer claims that the staff is poorly trained, lacking medical knowledge, and that some employees "just hire anyone off of the streets." This account includes an alarming accusation that a staff member punched a resident and used a choke hold, with statements about a failure to follow through on behavior plans and an overall charge to shut the place down. The same review also mentions concerns about how tough behaviors are handled and how interactions with law enforcement have been used rather than supported through appropriate care. While this perspective is stark and troubling, it sits alongside a large body of praise that highlights the care, compassion, and professionalism reported by many other residents and families.
Taken together, the collection presents a nuanced portrait: Open Arms Assisted Living Home is described by many as a place of warmth, professional leadership, and genuine care for residents. Families frequently express gratitude for the enrichment opportunities, the social environment, and the dependable responsiveness of managers and staff. A contrasting voice brings attention to serious concerns about staff training and conduct in one particular account, underscoring the importance of ongoing oversight, transparent communication, and careful onboarding for any facility. For families considering Open Arms, the messages suggest a need to visit, meet the caregiving team, and talk openly with administrators to ensure alignment with their loved one's needs and expectations. Overall, the prevailing sentiment is one of strong endorsement tempered by the reminder that experiences can vary and that careful, firsthand assessment remains essential.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Open Arms Assisted Living Hawthorne in Sturtevant, WI provides a warm and welcoming environment for seniors in need of assistance with daily activities. Our community offers a range of amenities to ensure a comfortable and convenient living experience.
Residents can enjoy delicious meals in our spacious dining room, which caters to special dietary restrictions. Each apartment is fully furnished, allowing residents to create a cozy and personalized living space. Our beautiful garden offers a peaceful outdoor space for relaxation and leisurely walks.
Housekeeping services are provided to maintain a clean and tidy environment, giving residents more time to focus on enjoying their hobbies and socializing with fellow residents. We also offer move-in coordination, ensuring a smooth transition for new residents.
For connectivity and convenience, we provide telephone and Wi-Fi/high-speed internet services throughout the community. This allows residents to stay connected with loved ones and access online resources at their convenience.
Our dedicated care staff is available to assist with activities of daily living, including bathing, dressing, and transfers. We work closely with health care providers to ensure coordinated care for all our residents. Medication management is also provided to help ensure the proper administration of medications.
Transportation arrangements are available for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals located conveniently close to our community.
To promote an active lifestyle and social engagement among our residents, we offer scheduled daily activities catered towards individual interests and preferences. Overall, Open Arms Assisted Living Hawthorne provides a nurturing community where seniors can receive personalized care while enjoying a fulfilling lifestyle surrounded by like-minded peers.
Open Arms Assisted Living Hawthorne is located at 3653 95Th Place, Sturtevant, WI 53177 in Racine County, Wisconsin
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