9430 Jasmine Ct, Sturtevant, WI 53177
For more information about senior living options: (844) 490-3973
Open Arms is described as a great place with enrichment and socialization opportunities provided by dedicated staff and comprehensive care. The staff are praised as awesome, caring, and professional. The administrative team, especially Annah, is noted for being helpful, welcoming, and making families feel comfortable. Open Arms is considered among the best assisted living facilities in its market. Glorious is praised as an amazing, patient, and kind manager who keeps things running smoothly. Marquita is recognized as an outstanding, highly effective manager who gets things done. The house managers are described as caring, friendly, and supportive, contributing to a positive atmosphere. The care at Open Arms is described as loving, compassionate, and focused on residents' well-being.
The reviewer describes the facility as terrible and alleges mistreatment of a loved one, suggesting the place should be shut down. The reviewer claims residents were neglected, with a decline in health due to inaction, and reports a staff member punching a resident. The reviewer states the staff are poorly trained and that employees are hired without adequate medical knowledge. The reviewer criticizes some workers for being rude and unprofessional, including using curse words in public in front of clients.Open Arms 20 V in Sturtevant is best suited for families seeking a warm, home-like assisted living where caregivers are deeply involved in daily life and enrichment opportunities abound. The community earns high marks for personal connections, proactive staff, and a culture of genuine care. Residents tend to thrive when house managers and caregivers establish trusting relationships and when daily routines include meaningful social activities. This is not a clinical, hospital-style setting; rather, it favors hands-on support, regular check-ins, and programs designed to keep residents engaged. Those needing strict, highly medicalized oversight or expecting flawless performance in every shift may want to compare alternatives, as reality on the ground shows a strong caregiving core with potential gaps to verify.
Explicitly, some families may want alternatives if safety culture and staff training are paramount. A minority of reviews raise red flags about training quality and management responsiveness, and one highly critical post describes alleged mistreatment and a call to shut the place down. While the vast majority praise the staff's kindness, competence, and attentiveness, these outlier voices underscore the importance of due diligence: request recent staff training records, tour the home with specific questions about supervision and incident handling, and speak with multiple family ambassadors to gauge consistency across shifts.
On balance, the strongest positives - empathetic caregivers, approachable house managers, and a leadership team that is both accessible and professional - often offset the main drawbacks. Repeated praise is directed at individuals like Dai-Cheri Rashada as house manager, Glorious for patience and hospitality, and Marquita for getting things done promptly; Annah receives kudos for making transitions smooth and families feel welcomed. The environment is described as full of friendly faces, good vibes, and meaningful engagement, with residents reportedly enjoying improved mood and daily satisfaction thanks to enriching activities and careful attention to preferences. Staffing stability is a clear advantage, with several long-tenured team members cited across reviews. The community's overall rating - 4.8 from 85 reviews (predominantly five-star) - signals broad satisfaction and a track record families can lean on.
Residents benefit from practical features that support daily life: a clean, welcoming home, a safe location, and consistent routines that enable caregivers to anticipate needs and tailor care. The emphasis on enrichment - social events, cognitive activities, and opportunities for connection with family and community - helps sustain mood and engagement, a critical driver of quality-of-life in assisted living. Families note that the administrative and caregiving teams communicate well, often going the extra mile to address requests and coordinate care planning, which reduces family stress and builds trust. This combination of atmosphere and process creates a reliable foundation for ongoing resident well-being.
However, candor in reviews cannot be ignored. A few voices question staff training quality and the depth of medical oversight offered in a smaller home setting, and one particularly disruptive report alleges mistreatment and calls for accountability. Such claims demand transparent investigation and documentation from leadership, including training curricula, supervision protocols, and a clear incident-response plan. The best path for prospective residents is to request a candid tour focused on staff interactions, observe how caregivers engage with residents, and speak with multiple families about consistency across shifts and over time.
Bottom line: Open Arms 20 V represents a compelling option for families who prize warmth, daily personal attention, and vibrant social programming delivered in a supportive, community-oriented environment. The overall experiences described by families point to a high degree of care, evidenced by compassionate staff, strong house management, and a proactive administrative team. Those who require stronger medical systems or who want to avoid any risk of staffing inconsistencies may prefer exploring other communities with more formalized clinical oversight. The decision should hinge on a first-hand visit, review of current care plans, and assurance of staff training and supervision standards; if those align, Open Arms offers a dependable, enriching home for the right resident.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Open Arms 20 V is an assisted living community located in Sturtevant, WI. This community offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The facility is also fully furnished, providing a cozy and inviting atmosphere for residents to feel at home. The outdoor space offers a tranquil garden where residents can relax and enjoy nature.
To make life easier for residents, housekeeping services are provided to keep their living spaces clean and organized. Move-in coordination is also available to assist new residents in settling into their new homes seamlessly.
For connectivity, the community provides telephone service and Wi-Fi/high-speed internet access so that residents can stay connected with loved ones or engage in online activities.
Care services at Open Arms 20 V include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Diabetes diet options are available for those who require it, and medication management helps residents stay on top of their prescribed treatments. Special dietary restrictions are accommodated to cater to individual needs.
Transportation arrangement for medical appointments is provided, ensuring that residents can easily access necessary healthcare services. Scheduled daily activities are offered to keep residents engaged and entertained.
In terms of nearby amenities, there are two cafes located nearby where residents can enjoy a cup of coffee or socialize with friends. There is also a park within close proximity for those who enjoy spending time outdoors. With 11 pharmacies, 15 physicians, and 13 restaurants in the vicinity, convenience is never an issue. Additionally, there is one theater nearby for entertainment options.
With its array of amenities and care services, Open Arms 20 V in Sturtevant, WI provides a comfortable and supportive environment for seniors seeking assisted living options.
Open Arms 20 V is located at 9430 Jasmine Ct, Sturtevant, WI 53177 in Racine County, Wisconsin
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