9430 Jasmine Ct, Sturtevant, WI 53177
For more information about senior living options: (844) 490-3973
Open Arms is described as a great place with awesome caregivers. The staff is described as dedicated and professional, providing enrichment and comprehensive care. Open Arms is considered among the best assisted living facilities, often noted as the best by reviewers. Dai-Cheri (Dai Cheri) Rashada is described as a terrific manager who is responsive to residents and families. Annah is described as very helpful in making families feel comfortable and welcomed. Glorious is praised as an amazing, patient, and caring manager with strong work ethics and high recommendations. Marquita is described as the best manager, consistently getting things done promptly. Open Arms is described as caring and compassionate, and a top choice in the market. The home is described as full of friendly faces and good vibes, with staff taking great care of residents. The staff is described as loving, caring, and professional, contributing to a safe, clean, and welcoming environment.
The reviewer states the facility is terrible and that residents are mistreated, suggesting staff should be fired. The reviewer criticizes staff for being poorly trained and hiring unqualified workers with little medical knowledge. The reviewer alleges a staff member punched a resident in the face and faced no charges. The reviewer claims the facility makes empty promises and that a resident declined due to inaction. The reviewer describes rude, unprofessional staff behavior, including profanity toward clients and calling the cops instead of providing a proper behavior plan.Open Arms Assisted Living comes through in these accounts as a place that families often feel fortunate to have found for their loved ones. Across many reviews, the sentiment is consistently warm and appreciative: a homey, welcoming environment that offers meaningful opportunities for enrichment and socialization, supported by a team of caregivers who are described as dedicated, patient, and genuinely caring. Several families emphasize how much their relatives thrived in this setting, highlighting that their loved ones experienced more engagement, comfort, and daily reassurance than in other places they have seen.
A central thread is the sense of professionalism and careful attention from the leadership and staff. Reviewers frequently mention meeting with the team and feeling a high level of professionalism, which in turn made families feel comfortable about placement and ongoing care. One reviewer noted that the team's professionalism during discussions about placement was outstanding and instilled confidence from the outset. Others echo this sentiment, describing the staff as very professional and the administration as attentive to both residents and families. The experience of visiting or planning care is depicted as straightforward, respectful, and reassuring.
The care itself is framed as both compassionate and comprehensive. Reviewers describe Open Arms as a place where residents receive attentive, kind, and patient care. Terms like "excellent," "kind," and "compassionate" appear repeatedly, and several accounts highlight how staff go the extra mile to keep residents engaged and supported. Families praise the program for enrichment and social opportunities, noting that the environment supports a positive mood and a sense of community, even on tougher days. The setting is described as clean and safe, which adds to the sense of trust many families place in the home.
Many of the strongest endorsements center on specific managers and staff members who repeatedly earn praise for their responsiveness and leadership. Names that come up include Dai-Cheri (often spelled as Da Cherri) Rashada, Annah, Marquita, and Glorious, along with caregivers like Ashley and Michelle. Reviewers celebrate these individuals as key reasons they would recommend the facility: managers who are available, respectful, and efficient; staff who are patient, attentive, and oriented toward the well-being of residents. In particular, the presence and steadiness of house managers - Glorious being a frequent standout - are highlighted as essential to the positive day-to-day experience for residents and their families. The recurrence of these names across reviews paints a picture of a strong, people-centered leadership culture.
Beyond care quality, several reviews speak to the workplace environment and the broader culture at Open Arms. People who work there describe it as a great place to be employed, noting supportive leadership, timely communication, and a sense that the organization values its staff. This, in turn, appears to translate into the everyday experiences of residents, with many reviewers remarking on the welcoming atmosphere, the clean and tidy homes, and the genuine warmth of the people they encounter. The consistent choir of praise for the staff's dedication - along with the rhythm of positive feedback from families - suggests a strong alignment between management priorities and front-line care.
Not all comments, however, are uniformly positive. A subset of reviews raises concerns that warrant serious attention. One reviewer argued that staff training was inadequate and suggested that the team lacked essential medical knowledge, calling for more equipped training to support residents effectively. Another review described a much more troubling account, alleging mistreatment of a family member, requests to investigate, and claims of aggressive behavior and a lack of accountability. Additionally, a reviewer raised concerns about unprofessional conduct, noting that some staff members reportedly spoke inappropriately in public and that a particular employee's behavior was unacceptable. These entries remind readers that, as with any care provider, experiences can vary and that serious concerns should be addressed directly with the administration and, when appropriate, external authorities.
Despite the gravity of those negative notes, the majority of reflections center on a highly positive picture: Open Arms is portrayed as a place where residents can thrive, feel cared for, and enjoy meaningful interaction with staff and peers. Multiple reviewers call it the best assisted living option in their market, praising the care quality, the responsive leadership, and the sense of community that permeates the homes. The recurring message is clear: the team's commitment to residents and families shines through in daily interactions, making many families feel confident in Open Arms as a trusted place for their loved ones.
In sum, the collection of reviews portrays Open Arms Assisted Living as a community that many families value deeply. The strongest positives come from the warmth of the staff, the leadership's responsiveness, and the opportunities for social engagement and enrichment for residents. While there are serious concerns raised by a few reviewers that should be taken seriously and investigated as needed, the prevailing narrative is one of heartfelt care, professionalism, and a home-like atmosphere that many families would recommend to others seeking a compassionate assisted living experience. If you're evaluating options, these accounts suggest paying attention to the specific team that will be involved with a resident, asking about staff training and incident reporting, and visiting to meet the people who would become part of your loved one's daily life.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Open Arms 20 V is an assisted living community located in Sturtevant, WI. This community offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The facility is also fully furnished, providing a cozy and inviting atmosphere for residents to feel at home. The outdoor space offers a tranquil garden where residents can relax and enjoy nature.
To make life easier for residents, housekeeping services are provided to keep their living spaces clean and organized. Move-in coordination is also available to assist new residents in settling into their new homes seamlessly.
For connectivity, the community provides telephone service and Wi-Fi/high-speed internet access so that residents can stay connected with loved ones or engage in online activities.
Care services at Open Arms 20 V include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Diabetes diet options are available for those who require it, and medication management helps residents stay on top of their prescribed treatments. Special dietary restrictions are accommodated to cater to individual needs.
Transportation arrangement for medical appointments is provided, ensuring that residents can easily access necessary healthcare services. Scheduled daily activities are offered to keep residents engaged and entertained.
In terms of nearby amenities, there are two cafes located nearby where residents can enjoy a cup of coffee or socialize with friends. There is also a park within close proximity for those who enjoy spending time outdoors. With 11 pharmacies, 15 physicians, and 13 restaurants in the vicinity, convenience is never an issue. Additionally, there is one theater nearby for entertainment options.
With its array of amenities and care services, Open Arms 20 V in Sturtevant, WI provides a comfortable and supportive environment for seniors seeking assisted living options.
Open Arms 20 V is located at 9430 Jasmine Ct, Sturtevant, WI 53177 in Racine County, Wisconsin
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