9034 Linden Court, Sturtevant, WI 53177
For more information about senior living options: (844) 490-3973
Open Arms is a great place. The caregivers at Open Arms are awesome. The facility offers abundant opportunities for enrichment and socialization with dedicated staff and comprehensive care. The team is highly professional and makes families feel comfortable. Open Arms is the best among several assisted living facilities. Dai-Cheri (Dai Cheri) is a terrific manager, consistently responsive to residents' and families' needs. The staff are amazing. The administrative team, especially Annah, is helpful and welcoming. Residents love Open Arms and feel welcomed there. The care at Open Arms is excellent, kind, and compassionate. Glorious is an outstanding house manager who does an amazing job. Open Arms is a caring, compassionate place with friendly, positive energy.
The facility is terrible and staff mistreat residents, including an incident where a staff member punched a resident and used a choke hold. The staff are described as poorly trained and hired without proper qualifications. Reviewers claim the facility makes empty promises and fails to prevent resident decline. Some workers are rude, unprofessional, and publicly disrespectful toward clients. There are calls for revoking the manager's license or for additional training due to misconduct. Multiple accounts describe neglect, such as inadequate hygiene and basic care, leading to deterioration of residents. One reviewer urged that the place should be shut down.Open Arms Assisted Living inspires a strong sense of warmth and care in the many voices that discuss it. Across the feedback, families describe a community rich with opportunities for enrichment and socialization, powered by dedicated staff and a comprehensive approach to resident well-being. One reviewer shared that their grandfather loved the place and others echoed how the environment fosters connection and activity. The overarching tone is that Open Arms especially shines when it comes to giving residents meaningful engagement and a supportive, home-like atmosphere, and this sentiment often surfaces during discussions about placement and formal visits with the team.
Several names repeatedly emerge as the backbone of what families experience there. Glorious, the house manager, is highlighted as a standout for her leadership and daily hands-on care. Dai-Cheri (Dai - Cheri) Rashada is repeatedly praised as a terrific manager who stays responsive to residents and families. Annah is recognized for guiding the administrative team with warmth and making families feel welcomed and supported during the placement process. Marquita earns frequent accolades for her responsiveness and efficiency, with many notes about residents' needs being addressed promptly. Ashley and Michelle are also mentioned among the amazing staff who contribute to a positive and professional environment. Taken together, these reflections paint a picture of a leadership team and caregiving staff who are attentive, approachable, and committed to high standards.
The caregiving experience itself is consistently described as patient, loving, and professional. Reviewers emphasize the staff's ability to handle daily routines, safety, and the emotional needs of residents with kindness and competence. The atmosphere is noted for being full of friendly faces and good vibes, with staff members who can bring light to difficult days and keep residents feeling valued. Comments about Glorious emphasize her patient, humorous approach and her talent for keeping everyone smiling, which many families view as a crucial part of daily life at Open Arms. In many accounts, residents seem not just cared for but genuinely supported in a way that fosters comfort and happiness within the home.
Beyond the care itself, several reviewers reflect positively on the facility as a place to work and to interact with a well-organized system. They describe Open Arms as a great place to work, with a collaborative environment and strong leadership that keeps things running smoothly. Across these narratives, Open Arms is portrayed as the best option in its market for families seeking a high standard of care, with phrases like "by far the best Assisted Living in our market area" underscoring a sense of excellence and dedication to resident welfare. The administrative process during tours and placements is praised for being welcoming and informative, helping families feel at ease about their decisions.
There is also a strong thread of personal experience in the feedback, with many stories of visiting and interacting with staff that reinforce trust in the home's values. Families describe welcoming, secure, and clean surroundings, and they commend the caregivers for taking exceptional care of loved ones from the first moment they walk in. The social and emotional atmosphere is repeatedly described in glowing terms - an environment where residents seem content, engaged, and well-supported by attentive, respectful caregivers. In these accounts, Open Arms is presented as a place where the bonds between residents, families, and staff feel real and meaningful.
Yet the collective feedback is not without serious concerns. A minority of reviews describe deeply troubling experiences, including accusations of mistreatment and neglect that allegedly harmed a loved one. One reviewer goes as far as to state that the facility is terrible and calls for action, detailing allegations of abuse and neglect, including reports of a staff member punching and choking a resident. Another reviewer questions the training and medical preparedness of staff, suggesting a lack of proper tools and knowledge. Additional voices describe unprofessional behavior by at least one staff member and question whether appropriate oversight and accountability are in place. While these accounts contrast sharply with the majority of positive feedback, they underscore the importance of ongoing scrutiny, transparent safety policies, robust staff training, and effective grievance procedures.
Taken together, the feedback presents a nuanced portrait of Open Arms Assisted Living. The community is widely celebrated for compassionate care, strong leadership, and a warm, engaging environment that families value deeply. At the same time, there are serious allegations and concerns that call for careful attention, verification, and responsive action. For families considering Open Arms, the takeaway is to balance the heartfelt praise with due diligence: visit multiple times, speak with different staff and residents, review safety and training policies, and ask about how concerns are investigated and resolved. The narrative that emerges is one of a committed team capable of remarkable care, tempered by the vigilance required to ensure every resident's safety and dignity.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Open Arms Linden II is an assisted living community located in Sturtevant, WI. This cozy and welcoming community offers a range of amenities to ensure residents' comfort and convenience. The dining room provides a pleasant setting for residents to enjoy delicious meals, which are specially prepared to accommodate any dietary restrictions.
Each apartment is fully furnished, allowing residents to move in and feel at home right away. The community also features a beautiful garden, providing residents with a peaceful outdoor space to relax and unwind. Housekeeping services are provided to ensure that residents can focus on enjoying their retirement without the burden of household chores.
Open Arms Linden II offers comprehensive care services to support residents' daily needs. Highly trained staff provide assistance with activities of daily living, such as bathing, dressing, and transfers. The team coordinates with health care providers to ensure that each resident's medical needs are being met.
The community also provides diabetes diet management and medication management for those who require it. Special dietary restrictions are taken into consideration when preparing meals, ensuring that all residents can maintain a balanced and healthy diet.
Transportation arrangements are available for medical appointments, providing convenience and peace of mind for residents and their families. Additionally, there are plenty of amenities nearby, including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals.
Residents can enjoy scheduled daily activities designed to promote engagement and socialization within the community. Whether it's participating in group outings or taking part in on-site events and activities, there is always something for everyone at Open Arms Linden II.
Overall, Open Arms Linden II offers a warm and supportive environment where seniors can receive the assistance they need while maintaining their independence.
Open Arms Linden II is located at 9034 Linden Court, Sturtevant, WI 53177 in Racine County, Wisconsin
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