Oak Ridge Care Center

Pros

• The facility at Oak Ridge Care Center is very clean, and the staff shows genuine concern for the well-being of the residents.
• Communication between staff members and families is excellent, with timely updates regarding any changes in medication or appointments.
• Residents have access to a variety of daily activities, creating a pleasant environment without disruptions.
• The food at Oak Ridge Care Center looks appetizing and is described as good by the residents, with no complaints about its quality.
• Staff members at Timber Oaks Nursing Home are kind and treat residents with respect, contributing to an overall caring atmosphere.

Cons

• There are complaints about long wait times of 30-40 minutes for staff to respond to call lights, leading to residents sitting in soiled clothing.
• Family members have noticed that there is often a lack of aides available to assist residents with issues.
• Some staff members appear indifferent and unresponsive, leading to neglectful care.
• The facility has been described as having unpleasant odors, including urine, in the hallways.
• Rooms are not consistently cleaned daily, contributing to an unkempt environment.
• A resident's family member expressed dissatisfaction with the food quality, describing it as "nasty."
• Concerns were raised about inadequate bathing and personal care for residents.
• The overall impression of some visitors was that the facility did not feel home-like and was more reminiscent of a hospital setting.

Review

The experiences of residents and their families at Oak Ridge Care Center reveal a stark contrast in the quality of care provided, highlighting both commendable aspects and serious issues that need addressing. On one hand, many reviews commend the facility for its cleanliness and the caring nature of its staff. Family members have expressed satisfaction with how responsive the personnel are to both resident needs and family inquiries. They note that communication is consistent, especially concerning any changes in medication or appointments. The food served is described as appetizing and well-balanced, with some residents reporting that they enjoy it immensely.

However, contrasting these positive experiences are alarming criticisms from others who report severe shortcomings in care. One particularly troubling review describes an instance where a resident was forced to wait 30 to 40 minutes for assistance after calling for help, resulting in distressing situations like sitting in soiled pants. Such neglect has led family members to connect this lapse in timely care directly to health issues such as bedsores. Criticism also extends to staff behavior during shift changes, where it was noted that instead of attending to residents' needs, staff members were often seen congregating at the front desk.

The physical environment itself receives mixed reviews; while some describe it as pleasant with no signs of disarray—mentioning a lack of residents idly lying around or yelling for help—others report malodorous hallways and rooms that aren’t cleaned regularly. These inconsistencies suggest a need for more rigorous oversight and housekeeping standards within the facility.

Daily activities offered at Oak Ridge appear to be another area where opinions diverge significantly: some residents find them varied and engaging, contributing to a pleasant atmosphere; however, others perceive stagnation among residents who spend excessive time alone after morning activities or therapy sessions. Feedback indicates that enhancing engagement through additional social interaction could greatly benefit those who feel isolated.

Similarly, Timber Oaks Nursing Home presents another example of variable experiences within memory care facilities. While its location opposite a park can be charming—with wheelchair-accessible paths enhancing outdoor access—issues persist regarding cleanliness and personal attention. Reviews mention cluttered living spaces that undermine a home-like environment while acknowledging moments when staff demonstrated kindness toward residents.

In summary, both Oak Ridge Care Center and Timber Oaks Nursing Home reflect dual realities faced by many nursing homes today: dedicated employees striving for high-quality care juxtaposed against significant administrative challenges leading to lapses in service delivery. Families searching for suitable placements must weigh these diverse experiences carefully—recognizing reliable staffing levels, cleanliness standards, opportunities for resident engagement—with compassion toward dedicated caregivers facing systemic obstacles every day. By fostering dialogue between families and management while ensuring accountability within the caregiving process, improvements can be made across these facilities ensuring all elderly residents receive the dignified care they deserve.

Physicians

• Union Grove Clinic (0.4 miles)
• Ascension Mount Pleasant (7.7 miles)
• Ahmad Zia Khan, MD (8.4 miles)
• Psychiatric Services (8.4 miles)
• Paddock Lake Family Medical Clinic (8.5 miles)
• Paddock Lake Family Practice (8.6 miles)
• Meyer Linda DO (8.6 miles)

Restaurants

• McDonald's (0.8 miles)
• Tincan Roadhouse (0.9 miles)
• LIVE at 1175 (2.7 miles)
• Stumble Inn (4 miles)
• Dover Inn (4.5 miles)
• Culver's (5.6 miles)
• Wendy's (5.7 miles)

Pharmacies

• Aurora Pharmacy (1.3 miles)
• Walgreens (8.8 miles)
• Supervalu (8.9 miles)
• Aurora Pharmacy (8.9 miles)
• Walgreens (9 miles)
• Pharmacy Station (9.3 miles)
• Walmart Pharmacy (10.1 miles)

Cafes

• Starbucks (5.9 miles)
• Cafe 36 (8.8 miles)
• Starbucks (10 miles)
• Starbucks (10.6 miles)
• Starbucks (10.8 miles)

Hospitals

• Lakeview Specialty Hospital & Rehabilitation Center (6.5 miles)
• United Hospital System (8.6 miles)
• Aurora Health Care (9.7 miles)
• Aurora Labor and Delivery (10.3 miles)
• Reach Unlimited (10.4 miles)
• Aurora Medical Center (10.4 miles)
• Rogers Memorial Hospital (10.7 miles)

Places of Worship

• English Settlement United Methodist Church (7.2 miles)
• Journey Church (10.4 miles)

Theaters

• Renaissance Cinema Sturtevant, Wi (7.5 miles)

Parks

• Fischer County Park (9.2 miles)
• Petrifying Springs Park (10 miles)
• Silver Lake Park (10 miles)
• Playground (10.5 miles)
• Bushnell Park (10.6 miles)