Our House Senior Living Assisted Care - Portage

Pros

• The staff at Our House Senior Living is genuinely caring and interacts warmly with the residents, creating a family-like atmosphere.
• Residents appreciate the comfortable and home-like environment provided by the facility, which fosters friendships among them.
• Management at Our House is highly involved in daily operations, ensuring excellent care for residents and strong support for families.
• The facility offers a well-decorated space that promotes a warm feeling of being at home.
• Many families feel reassured knowing that their loved ones receive attentive care, engaging activities, and proper hydration and nutrition from the staff.
• Visitors often notice how friendly both staff and residents are, contributing to a positive community experience.
• Families have expressed satisfaction with the overall cleanliness of the community and the quality of care provided to their loved ones.

Cons

• The food at the facility was very bad, and one resident did not like it at all.
• The administrator tends to tell families what they want to hear rather than being honest.
• There are not enough activities for residents, leading to a lack of stimulation.
• Communication could be improved, as families sometimes do not receive notifications about changes or return calls in a timely manner.
• One reviewer stated they would not recommend the community to others based on their experiences.

Review

Our House Senior Living in Portage has drawn a variety of responses from individuals who have experienced the facility firsthand, highlighting both commendable aspects and areas needing improvement. The reviews showcase a significant divide between appreciation for the staff and concerns over specific services, particularly regarding food quality and communication.

Many reviewers expressed deep satisfaction with the care provided by the staff. A common thread among these positive remarks is the personal attention residents receive, fostering an environment that feels like home. One commenter noted how staff members go above and beyond to accommodate residents’ needs, emphasizing their genuine interactions with those they care for. This sentiment was echoed by a long-time employee who described the work atmosphere as familial, praising management for creating a supportive environment where both staff and residents feel valued.

Another resident's family member highlighted the warmth of the facility’s design—its smaller structure allows staff to build meaningful relationships with residents. This personalized approach contributes significantly to resident wellbeing; one reviewer shared how their loved one established friendships during her two years in memory care, thus enhancing her quality of life. Additionally, many visitors noted that pets are welcome at Our House, further contributing to a comforting environment for both residents and their families.

Despite these positives, not all experiences were favorable. Several reviewers voiced strong criticisms about the food served at Our House Senior Living. One concerned family member mentioned that their father did not enjoy his meals, characterizing them as subpar and indicating that this had been an ongoing issue for some time. This dissatisfaction was brought to light repeatedly in different reviews, suggesting there may be systemic problems in providing appealing dining options for residents.

Communication between management and families was another common critique mentioned by several individuals reviewing their experiences at Our House. While many acknowledged how busy staff members are given their responsibilities with caring for seniors, they still indicated a desire for better updates—especially when changes occurred or when calls were not returned promptly after leaving messages. Clarity in communication plays an essential role in reassuring families about their loved ones' well-being.

Despite some negative comments regarding food quality and communication challenges, there were many instances where families recounted positive experiences during their visits or tours of the facility. For example, one individual noted that while they didn’t choose Our House due to availability constraints at the time of looking for accommodations for their father-in-law, they found it to be a community that had potential based on its layout and open spaces conducive to outdoor activities.

In summary, while Our House Senior Living - Portage Assisted Care is praised for its caring staff and homelike atmosphere by many loving family members who cherish seeing their loved ones thrive there through social connections and dedicated care practices, concerns about meal quality and communication suggest that improvements could enhance overall satisfaction levels among all stakeholders involved in making choices about senior living arrangements.

This part of Portage, Wisconsin, offers a convenient and diverse range of amenities tailored to senior living. With multiple restaurants nearby such as McDonald's, Asian Express, and Suzy's Steak & Seafood House, residents can enjoy a variety of dining options just steps away. Additionally, there are various healthcare facilities in close proximity including Uw Health and Divine Savior Family Medicine for easy access to medical services. Places of worship such as Truth Baptist Church and Grace Bible Church provide spiritual support within the community. Residents can also take advantage of pharmacies like Walmart Pharmacy and Walgreens for their medication needs. The area boasts recreational opportunities with parks like Blue Star Park and Splash Park nearby for outdoor activities. Transportation options are readily available with Amtrak station just 1.4 miles away for convenient travel. Overall, this part of Portage offers a well-rounded environment for seniors looking to settle in a vibrant community with essential services at their fingertips.

Restaurants

• McDonald's (0.1 miles)
• Asian Express (0.2 miles)
• Taco Bell (0.3 miles)
• Suzy's Steak & Seafood House (0.3 miles)
• Arby's (0.3 miles)
• Culver's (0.3 miles)
• Burger King (0.3 miles)

Physicians

• Uw Health (0.2 miles)
• Goldthorpe Family Eyecare (0.2 miles)
• Krause Ogoma M MD - Divine Savior Healthcare Pulmonary Diabetes (0.2 miles)
• Divine Savior Family Medicine (0.2 miles)
• Aspen Family Counseling (0.4 miles)
• UW Health Portage Clinic (0.5 miles)
• Dean Clinic (0.5 miles)

Places of Worship

• Truth Baptist Church (0.2 miles)
• Grace Bible Church (0.4 miles)
• Portage United Methodist Church (1 miles)
• Wels (1.1 miles)
• Trinity United Church of Christ (1.8 miles)
• General Conference Of Seventh-Day Adventists (2.5 miles)
• Bethlehem Lutheran Church (3.2 miles)

Pharmacies

• Walmart Pharmacy (0.3 miles)
• Walgreens (0.3 miles)
• Home Town Pharmacy (2 miles)
• Wilz's Drug & Home Health Care (2 miles)
• Village Drug (8.9 miles)
• Home Town Pharmacy (8.9 miles)
• Pharming Health Care (10.6 miles)

Hospitals

• Divine Savior Hospital (0.3 miles)
• Divine Savior Healthcare (0.3 miles)
• Dana Durdall Pa (8.6 miles)
• St Clare Center (14.1 miles)

Parks

• Blue Star Park (0.7 miles)
• Splash Park (1.6 miles)
• Portage Family Skate Park (1.6 miles)
• Riverside Park (2.2 miles)
• Port Doggie Park (2.2 miles)
• Veterans Memorial Field (2.3 miles)
• Veterans Park (2.3 miles)

Transportation

• Amtrak (1.4 miles)
• Dewildt Taxidermy (1.8 miles)
• Portage Cab Co Portage (2 miles)
• Murphys Taxidermy (8.3 miles)

Theaters

• Portage Theatres-7 (2 miles)

Cafes

• Portage Cafe (2 miles)