The Residence at Oshkosh

Pros

• The staff at The Residence provided outstanding care, going above and beyond to accommodate families in difficult situations.
• Residents enjoy spacious, bright apartments that they can personalize to feel like home.
• The staff is described as courteous, caring, and professional, creating a welcoming environment for residents and their families.
• Many families feel confident about their loved ones' care and appreciate the numerous activities offered to keep residents engaged and happy.
• The Waterford is praised for its clean, beautifully decorated facility with great food variety that satisfies residents' needs.
• Families express gratitude for the attentive communication from staff during challenging times, ensuring residents feel safe and well taken care of.
• Positive feedback highlights that the activity department offers a variety of fun events to keep residents socially engaged even during difficult periods like the pandemic.
• Caregivers at The Waterford treat residents like family, fostering strong relationships and providing compassionate support throughout their stay.

Cons

• The residents have to wait in line for food, which feels like standing in a school cafeteria, and those who are not mobile experience even longer waits.
• The meal quality is reportedly poor, with some saying that it's an area the community could improve upon.
• Communication regarding procedures during the pandemic has been inconsistent and upsetting, particularly concerning quarantine durations after essential appointments.
• Some residents find the room sizes to be really small and cramped compared to other facilities.
• A few reviewers mentioned that staff responsiveness was average and not exceptional.
• There were complaints about past staffing issues, with some staff being let go possibly due to performance concerns.
• Transitioning to a new environment proved challenging for some residents, and there were mentions of needing regular communication updates for families.

Review

The experiences of families with residents at assisted living facilities, particularly The Residence and The Waterford, reflect a wide range of sentiments encompassing both exceptional care and areas needing improvement. Many families express gratitude towards the staff for their attentive care and support during challenging transitions. One reviewer noted that their mother received outstanding care, particularly emphasized in the fast accommodation process when transitioning into assisted living. The team not only prepared the room expeditiously but also took extra efforts to ensure all necessary paperwork was completed on time. It was heartening to see how this efficient service allowed the resident to feel comfortable enough to refer to her new space as home within just one week.

Further reviews echo these sentiments of commendable staff support. Multiple families highlighted the warm, compassionate nature of the employees who work at these facilities. In particular, they noted staff members’ attentiveness in addressing questions and concerns about their loved ones’ well-being. Several reviewers described an environment filled with engaging activities designed to keep residents socially active and happy, an aspect particularly appreciated by family members concerned about isolation or depression among older adults. One review described how the facility’s clean environment and beautiful grounds contributed positively to residents’ quality of life.

However, alongside these commendations were some critiques regarding aspects such as meal quality and communication practices. Families expressed disappointment in the cafeteria-style dining experience, which they felt resembled a school lunch setup rather than offering a more dignified dining experience for seniors. Comments about food quality varied across reviews; while some praised it for being plentiful and diverse, others urged improvements due to less favorable dining experiences reported by residents themselves.

Another recurring theme in the reviews was the importance of effective communication between families and facility staff—especially amid ongoing changes influenced by COVID-19 pandemic protocols. There were calls for improved consistency regarding updates on health policies affecting visitations and quarantines following medical appointments, highlighting frustration stemming from conflicting information relayed by caregivers versus administration representatives.

Overall sentiment towards both communities favored recommending them with certain reservations; many felt compelled to advocate for their loved ones’ needs actively while navigating care decisions. A positive consensus emerged around The Waterford in particular—highlighted as having beautiful rooms that offered substantial space without requiring residents to share accommodations. This attribute contributed significantly to overall satisfaction among family members who valued personal space for their loved ones.

In conclusion, while there are areas where enhancements could be made—including meal quality and consistent communication—families largely express appreciation for dedicated staff members committed to fostering a nurturing environment within these assisted living setups. They emphasize how crucial attentive caregiving is in easing familial concerns during sensitive life transitions involving aging relatives suffering from health decline or dementia-related challenges. Ultimately, both The Residence and The Waterford exemplify facilities striving not only to provide safe housing but also foster emotional connections through compassionate care practices that resonate deeply with families seeking comfort in uncertain times.

This section of Oshkosh, Wisconsin, offers a variety of amenities and services that may appeal to seniors looking for a comfortable and convenient living environment. With several physicians' offices, pharmacies, and hospitals in close proximity, residents can easily access healthcare services. Additionally, there are a number of restaurants and cafes nearby for dining options. The presence of parks like Menominee Park and South Park provide opportunities for outdoor recreation and relaxation. For those interested in cultural activities, the Oshkosh Cinema is also located within a short distance. Overall, this area combines healthcare facilities with dining options, recreational spaces, and entertainment venues to create a well-rounded community for senior living.

Physicians

• Oshkosh Optical Center SC (0.4 miles)
• Affinity Medical Group (0.9 miles)
• Ambulatory Surgical Center (1.1 miles)
• Valley Eye Associates (1.2 miles)
• Dr K.N. Ringwala's Office (1.2 miles)
• InSight Eye Care (1.5 miles)
• Wellness Essentials (1.6 miles)

Restaurants

• McDonald's (0.5 miles)
• Taco Bell (0.5 miles)
• Fox River Brew Pub (0.6 miles)
• Subway (0.6 miles)
• Leon's Frozen Custard (0.6 miles)
• Chalice (0.7 miles)
• Karmali's Bar & Grill (1 miles)

Pharmacies

• Home Town Pharmacy (0.5 miles)
• Walgreens (0.5 miles)
• Aurora Pharmacy (1.2 miles)
• Accurate Imaging (1.3 miles)
• Oshkosh- Sawyer Street Hometown Pharmacy (1.4 miles)
• Lutheran Homes of Oshkosh (1.7 miles)
• Schultz Pharmacy (1.8 miles)

Cafes

• Pilora's Cafe (1.1 miles)
• Panera Bread (1.7 miles)
• Starbucks (2.6 miles)

Hospitals

• True Value- Local PPC (1.6 miles)
• Aurora Medical Center (2.3 miles)
• Theda Clark Surgery Center (2.5 miles)
• Ascension NE Wisconsin - Mercy Campus Sleep Medicine (3 miles)
• Affinity Nurse Direct (3.1 miles)
• Affinity Health System (3.1 miles)

Parks

• Menominee Park (2.1 miles)
• South Park (2.5 miles)

Theaters

• Oshkosh Cinema Oshkosh, Wi (2.2 miles)

Places of Worship

• St Raphael Catholic Church (2.7 miles)