Arborview Manor

Pros

• The staff at Arborview The Good Life demonstrated genuine care and compassion towards residents during the initial years of a loved one's stay.
• Residents enjoyed participating in activities and appreciated the regular live music events offered at the facility.
• Accommodations were described as good, providing a comfortable living space for residents.
• Families valued their loved ones' happiness and well-being while they experienced positive moments in the facility.
• The facility had previously built a reputation as a welcoming place where residents felt engaged and cared for before changes occurred.

Cons

• The staff does not interact with the residents and is often rude when responding to their needs.
• The quality of food is consistently poor, with many meals being inedible and unappetizing.
• There is a noticeable decline in the overall atmosphere, with a lack of happiness and life within the facility.
• Residents feel like an inconvenience to the staff, who show no compassion or empathy towards them.
• Activities offered are childish and do not cater to the interests of adult residents, leading to disengagement.
• There has been a significant decline in management and care quality since before COVID-19, with previous standards no longer upheld.
• The facility appears more like an elderly apartment building rather than a caring assisted living community.
• Many families express dissatisfaction with broken promises regarding care and amenities that were initially advertised.
• Visits from family members reveal that residents are often alone in their rooms rather than participating in social activities as they used to.
• The management seems indifferent to feedback from families regarding issues at the facility, highlighting a lack of accountability.

Review

The reviews for Arborview The Good Life reflect a troubling shift in the quality of care and overall environment provided to residents, particularly since the onset of COVID-19. Several families expressed deep concern regarding the staff's interaction with residents, describing encounters as unkind and lacking empathy. Many noted that caregivers often appeared disinterested and were sometimes snippy when responding to call buttons. This lack of engagement fostered an atmosphere devoid of happiness, leaving family members feeling helpless as they witnessed their loved ones longing for even the simplest human interactions.

Many reviewers highlighted a significant decline in the facility's once-cherished community spirit. Residents who previously engaged actively in social activities now find themselves confined to their rooms, overshadowed by an air of sadness that permeates the facility. Prior to this downturn, visitors would witness laughter and camaraderie within common areas; however, now those same spaces feel eerily empty and lifeless. The change in management seemed to coincide with many of these grievances, suggesting a direct correlation between leadership practices and resident satisfaction.

A recurring issue across multiple reviews was the quality of food served at Arborview. Families reported that meals are not only unappetizing but also poorly prepared, often reheated after being transported from another facility. Reviewers mentioned specific instances where food items were described as “horrendous,” leading to families supplementing their loved ones' diets with external food supplies. The promised involvement of a dietician was often questioned, as patrons felt compelled to advocate for better nutritional standards on behalf of their relatives.

Furthermore, various reviewers critiqued what they perceived as a decline in professionalism among staff members. Comments about inappropriate language and conversations occurring in front of residents painted a picture of mismanagement at both supervisory and caregiver levels. The absence of compassion from those tasked with providing care left families questioning whether their loved ones were truly safe and supported within the facility’s walls. Many felt frustrated by management's dismissive responses when raising concerns about inadequate staffing or general upkeep.

The reports detailed how vital outdoor spaces—once flourishing gardens enjoyed by residents—have become barren concrete landscapes devoid of life or beauty. Families lamented the loss of vibrant communal areas where residents could socialize outside amidst nature, reflecting an overall focus on cost-cutting rather than enhancing resident experience. This shift towards prioritizing financial considerations over compassionate care has led some former advocates for Arborview to re-evaluate their recommendations entirely.

In summary, while there were initial praises for Arborview The Good Life when it first opened its doors—highlighting friendly staff members who genuinely cared about resident welfare—the reviews indicate a stark contrast today. Families shared heartbreak over witnessing friends suffer inside an institution that had once promised engaging activities and enriching experiences for seniors but has seemingly lost its way in delivering adequate healthcare services over recent years. As prospective clients explore options for assisted living facilities, these testimonials serve as cautionary tales urging thorough research into environments that respect both elder dignity and quality interaction during this critical stage of life.

Restaurants

• Fox River Brew Pub (0.1 miles)
• Delta Restaurant (0.8 miles)
• McDonald's (1 miles)
• Taco Bell (1 miles)
• Two Brothers Family Restaurant (1 miles)
• Subway (1.1 miles)
• Leon's Frozen Custard (1.1 miles)

Physicians

• Oshkosh Optical Center SC (0.9 miles)
• InSight Eye Care (1 miles)
• Govindaraju Subramani (1.3 miles)
• Dr K.N. Ringwala's Office (1.4 miles)
• Affinity Medical Group (1.4 miles)
• Winnebago Oral Surgery Sc (1.5 miles)
• Jumes George M DDS (1.5 miles)

Pharmacies

• Oshkosh- Sawyer Street Hometown Pharmacy (1 miles)
• Walgreens (1 miles)
• Home Town Pharmacy (1 miles)
• Lutheran Homes of Oshkosh (1.2 miles)
• Accurate Imaging (1.3 miles)
• Walgreens (1.6 miles)
• Aurora Pharmacy (1.7 miles)

Cafes

• Panera Bread (1.2 miles)
• Pilora's Cafe (1.3 miles)
• Starbucks (2.1 miles)

Hospitals

• True Value- Local PPC (1.6 miles)
• Aurora Medical Center (1.8 miles)
• Theda Clark Surgery Center (2 miles)
• Ascension NE Wisconsin - Mercy Campus Sleep Medicine (2.5 miles)
• Affinity Nurse Direct (2.6 miles)
• Affinity Health System (2.6 miles)

Theaters

• Oshkosh Cinema Oshkosh, Wi (1.7 miles)

Parks

• South Park (2.2 miles)
• Menominee Park (2.3 miles)

Places of Worship

• St Raphael Catholic Church (2.2 miles)