1816 Vinland Street, Oshkosh, WI 54901
For more information about senior living options: (844) 490-3973
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The Residence at Oshkosh is described as a wonderful, warm, and welcoming assisted living facility. Kathy Steffen is praised as warm, professional, compassionate, patient, outstanding, and a standout in guiding families through the move-in process. The staff are kind, caring, and engage residents in enjoyable activities, making them feel part of the family. The facility is said to be clean, well-kept, and the food is excellent. Families report feeling confident, supported, and at peace with the care provided. Lisa, the nurse, provides clear assessments and follows up promptly to meet residents' needs. The move-in process is described as easy, with Kathy making the process stress-free. The environment is safe, with sufficient staff to care for residents' needs. Residents thrive and feel at home in The Residence. The Residence is a place where residents and families express gratitude for the staff's support and care.
The reviewer described the establishment as poorly run, with inconsistent, inadequate management and sketchy vibes, and said harassment was disregarded. Another reviewer called it the worst place to send anyone, alleging neglect and mistreatment by cruel staff. They claimed the staff were rude and unprofessional, with chronic understaffing that stressed residents and families. They reported medication errors, including a controlled substance given to the wrong patient and not reported to authorities. They noted an ant infestation across all three buildings and frequent food shortages, with residents sometimes eating ham sandwiches. They argued emergency communication was unreliable, with management unreachable and some staff reportedly drinking on shifts. They described punitive management practices during corporate visits, requiring caregivers to clean and threatening those who don't. They claimed move-in care deteriorated due to short-staffing and a demand for expensive one-on-one care, with frequent calls to pick up residents.The Residence at Oshkosh in Oshkosh, WI has drawn a wide range of impressions from families and friends who have engaged with the community, producing a mosaic of glowing praise alongside hard-edged cautions. A common thread across the most enthusiastic reviews is the way the staff, especially one key liaison, makes a real difference in how comfortable and confident families feel during the difficult process of choosing care for a loved one. In particular, Kathy Steffen emerges repeatedly as a standout figure - warm, professional, and deeply compassionate. Reviewers describe her as someone who listens attentively, asks the right questions, and explains the nuances of personalized care, daily routines, and what life in the community looks like. Her guidance during admissions, her proactive communication, and her steady, caring presence during what can be a stressful transition have given many families a sense of peace and confidence that their loved ones will be well cared for. One reviewer even notes that Kathy's approach helped make the move less overwhelming, turning a stressful moment into a step-by-step process that put both the resident and family at ease. The impact of her outreach is echoed by several other comments that describe her as phenomenal and deeply reassuring.
Beyond the admissions experience, many reviewers highlight the overall warmth and welcoming atmosphere of The Residence. The setting is described as bright, clean, and home-like, with activities designed to engage residents and a culture of kindness from staff who genuinely seem to care. Families frequently mention the dining experience, noting that the food smells inviting and homey, contributing to a sense that their loved ones are eating well and feeling at home. The staff's engagement with residents - facilitating daily activities, organizing events, and encouraging participation - receives frequent praise for helping residents feel connected and valued. Comments about the live-in environment emphasize not only safety and cleanliness but also a sense of belonging - for residents to be treated as part of a family rather than as anonymous occupants.
Specific positive experiences underline the hands-on care and ongoing attention residents receive. Several reviews commend the collaboration between nursing staff and family caregivers, with references to clear pathways for meeting care needs and promptly following up on requests. For example, one family highlights how a nurse's assessment provided a clear plan to ensure safety and comfort in the apartment setting, while another notes that nurses and caregivers show personal interest in residents and keep families informed. The presence of attentive care is reinforced by remarks about staff routinely checking in after admission and offering practical suggestions for furniture or safety equipment that help residents maintain familiar routines and cherished belongings. The sentiment is that, when the care team is engaged and communicative, families feel confident that their loved one is thriving and secure.
The experience shared by multiple families also emphasizes the importance of visibility and accessibility of the care team. One reviewer mentions that Kathy and Lisa - the nurse - are consistently present, checking in and ensuring needs are met even after the initial move-in. Another recounts how the entire staff is friendly and helpful, with caregivers who are attentive and responsive to residents' preferences. In some praises, staff members are framed as going the extra mile to support a resident's emotional well-being - an essential component of daily life in assisted living. Even practical elements, such as arranging a resident's treasured curios or memorabilia, are mentioned as areas where staff helped preserve a sense of home and continuity for long-time residents.
Nevertheless, the collection of reviews also reveals significant concerns from some families. A number of comments describe experiences that suggest management and operational practices that others found troubling. One review characterizes the establishment as poorly run, with inconsistent systems of operation, a sense of exclusion for those not deemed to be "going above and beyond," and even allegations of harassment. In this account, concerns about how staff are treated and how concerns are addressed are coupled with fears about racial harassment being disregarded. This perspective paints a picture of an environment where frustrations with administration and internal procedures overshadow the positive elements some families have experienced. It's a stark reminder that experiences at a care facility can vary dramatically across individuals and moments in time.
Other voices within the feedback pool voice strong dissatisfaction with what they experienced as management failures and staffing pressures. An especially pointed critique describes a sense that the facility prioritizes appearances or compliance over genuine care, with frustrations about short-staffing, frequent staff rotations, and the perception that resource constraints translate into insufficient attention to residents' needs. In this vein, some reviewers recount med errors or near-miss situations, concerns about communication gaps, and reports that management responses to complaints were not supportive or timely. One particularly detailed testimony describes conflicts with house supervisors and a director, alleging rude and unprofessional interactions with staff, resulting in a stressful atmosphere for residents and families alike. Questions about confidentiality, payroll accuracy, and administrative responsiveness also appear in these narratives, contributing to a sense that, for some, the experience at The Residence does not meet expectations for safety, reliability, and professional accountability.
Amid these criticisms, there are also broader cautions about the realities of long-term care facilities. One reviewer hints at a highly negative overall impression, arguing not to place loved ones there due to what they describe as deception about the level of care and a pattern of demanding families hire additional one-on-one assistance at substantial cost. That account emphasizes external staffing arrangements, aggressive financial expectations, and a sense that the facility's actions during transitions and thereafter did not align with the care needs described prior to admission. Another review broadens the critique to include multiple locations, alleging systemic issues with respect to staffing, supervision, and the handling of emergencies, with accusations of neglect and poor responsiveness in critical moments. Together, these stories underscore the complexity and variability of experiences in senior living communities, and the way organizational culture and staffing models can color perceptions of safety, compassion, and trust.
Taken together, the range of reviews for The Residence at Oshkosh paints a nuanced portrait. For many families, the facility represents a compassionate, welcoming option where dedicated staff - most notably Kathy Steffen and the nursing team - helped ease difficult transitions, maintained strong relationships with families, and created a living environment that felt like home. They describe a culture of engagement, with clean surroundings, good food, and meaningful activities that support residents' well-being. At the same time, other reviewers raise serious concerns about management effectiveness, consistency in operations, staffing levels, and accountability. They point to experiences of harassment, questions about confidentiality and payroll, and perceptions that care quality can be inconsistent or compromised by organizational pressures. For anyone evaluating The Residence at Oshkosh, these voices together suggest a careful, firsthand examination: meet the staff, tour the facility, ask pointed questions about staffing ratios, care plans, and how concerns are addressed, and consider how your loved one's specific needs align with the strengths highlighted by the most consistently glowing testimonials.
43 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Outagamie County Regional (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Waterford At Oshkosh III in Oshkosh, WI is a premier assisted living community that specializes in providing Memory Care for individuals with Alzheimer's disease or other forms of dementia. Our community offers a wide range of amenities to ensure that our residents feel comfortable and well-cared for.
Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. The dining room features restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. Special dietary restrictions are accommodated to ensure that all residents' nutritional needs are met.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure that residents receive their medications safely and on time. We provide specialized memory care programming for those with mild cognitive impairment, allowing them to engage in activities that promote mental wellness.
At The Waterford At Oshkosh III, we believe in promoting an active lifestyle for our residents. Our community offers a small library and resident-run activities to encourage socialization and intellectual stimulation. Scheduled daily activities are available to keep residents engaged and entertained.
Additionally, our location provides convenient access to various amenities within the surrounding area. We have three cafes, two parks, twelve pharmacies, thirty-three physicians, forty-two restaurants, one place of worship, one theater nearby, as well as six hospitals for any medical needs.
Choosing The Waterford At Oshkosh III means choosing a warm and welcoming environment where your loved one's specific needs will be met with compassion and expertise. Visit us today to see why our community is the perfect place for those requiring Memory Care services in Oshkosh, WI.
The Waterford At Oshkosh III is located at 1816 Vinland Street, Oshkosh, WI 54901 in Winnebago County, Wisconsin
The Waterford At Oshkosh III employs a range of features designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain personal hygiene and feel comfortable, which can significantly impact their self-esteem and overall well-being. Medication management is critical in this setting, as it helps ensure adherence to prescribed treatments, reducing the risk of confusion or adverse health effects. Meal preparation and service cater to dietary needs while also providing social interaction during communal dining experiences. Support with activities of daily living fosters independence while ensuring safety, especially during transfers where physical assistance may be necessary. The 24-hour supervision guarantees that a trained professional is always available to respond to crises or provide reassurance. Additionally, mental wellness programs and specialized memory care programming offer tailored cognitive activities that engage residents at their specific level of cognitive function, promoting mental stimulation and social engagement while addressing mild cognitive impairment effectively.
The Residence at Oshkosh
Oshkosh, WI
Caring staff and a clean, engaging environment with varied activities.
The Residence at Oshkosh costs
The Residence at Oshkosh reviews
The Residence at Oshkosh images
The Waterford At Oshkosh
Oshkosh, WI
Fully furnished apartments with meals, 24/7 supervision, and ADL support.
The Waterford At Oshkosh reviews
The Waterford At Oshkosh images
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Specialized memory care with 24/7 supervision and engaging activities.
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Understanding Dementia Behaviors: Practical Insights and Strategies for Caregivers
Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.
When Dementia Sparks Anger and Aggression: Understanding the Connection and Ways to Cope
Dementia leads to cognitive impairment and can cause emotional and behavioral changes, including aggression that arises from frustration, confusion, or fear. Effective coping strategies for caregivers include understanding dementia's nature, recognizing triggers, using empathetic communication, and employing non-pharmacological interventions like music and art therapy.
Dementia Behaviors: In-Depth Understanding and Effective Coping Strategies
Dementia causes cognitive decline and challenging behaviors that caregivers must manage, necessitating an understanding of the neurological basis of these issues. Effective strategies and self-care for caregivers can enhance support for those with dementia and improve their daily lives.
