Information last verified:
1816 Vinland Street, Oshkosh, WI 54901
For more information about senior living options: (844) 490-3973
The Residence is described as one of the best facilities in Oshkosh, WI. Kathy Steffen is warm, professional, and incredibly compassionate. The staff are kind, caring, and actively engage residents in fun activities. The facility is clean, welcoming, and the food is excellent. The move-in process is easy and well-supported by knowledgeable staff. Families feel confident and at peace with the care provided. Residents are treated like family and feel safe in a loving environment. Mom thrives there thanks to attentive, dedicated care from the staff.
The facility is poorly run, with inconsistent and pitiful management. The atmosphere is sketchy, with exclusion for those not in and favoritism toward staff who go above and beyond rather than doing their jobs. Harassment, including racial harassment, is disregarded by leadership. Residents have been neglected and mistreated by cruel, mean staff. Medication errors and staffing problems are reported, including unreported incidents and managers who are sometimes unavailable or intoxicated. There is no confidentiality for complaints; staff disclose information and confront the complainants, causing workplace conflict.Best suited for seniors who want a warm, home-like assisted living experience with steady personal attention and an involved staff. The Waterford At Oshkosh III earns strong praise from families who value a friendly, family-style atmosphere, clean surroundings, and meaningful social programming. A steady thread through many reviews is Kathy Steffen, the admissions guide who remains accessible, empathetic, and clear about what the community offers. For residents who thrive on routines that feel personalized and for families who want a named point of contact to coordinate care, this community often delivers reassurance and momentum during transitions. The result is a setting where residents are greeted by familiar faces, not anonymous staff.
However, there are important caveats. Several voices describe inconsistent management and uneven resource allocation, with concerns about staffing levels and the reliability of operations. Reports exist of difficult experiences when problems arise, including delays in communication and questions about safety after shifts change or when staff turnover is high. There are explicit warnings from a minority of reviews about mistreatment or harassment and a culture that can leave families feeling sidelined. Prospective residents should weigh whether the warmth and engagement meet medical and oversight needs, including the expectation of steady, transparent administration.
On the upside, the strongest pros revolve around human-centric care. Residents are described as treated like family; caregivers engage in daily activities; nurses provide follow-up and clear guidance. Families repeatedly highlight the admission process as smooth when Kathy is involved, the overall cleanliness, and meals that create a lived-in, comfortable atmosphere. The combination of attentive supervision, well-maintained grounds, and a lively activities calendar helps residents stay connected and engaged. Personal touches, helpful furniture arrangement suggestions, assistance with reminiscence artifacts, and proactive check-ins, translate into measurable peace of mind for families.
Yet the downsides are not trivial. A consistent theme is the gap between ideal staffing levels and day-to-day reality, with reported med errors or insufficient oversight on certain shifts. Some residents describe a culture where management responsiveness is uneven, and where families feel the need to stay actively involved to ensure needs are met. Food quality receives mixed feedback, some praise it, others wish for improvement, and a few accounts mention hygiene or pest concerns. The risk picture heightens when the one-on-one private aide model becomes financially necessary rather than optional, potentially straining budgets and family trust.
For families where the goal is a social, engaging fit with robust advocacy from loved ones, The Waterford Oshkosh III remains a compelling option, provided the resident can thrive with strong daily engagement and a visible care team. The recommended path is to visit multiple times, meet several caregivers, and request access to the most recent staffing metrics, incident reports, and caregiver-to-resident ratios. Prepare to observe at different times of day and to interview current residents about consistency of care. If medical acuity is high, or if a uniformly managed environment is non-negotiable, it may be prudent to compare alternatives in Oshkosh that emphasize standardized operations and steadier leadership.
Overall, The Waterford Oshkosh III is a well-regarded option with distinctive strengths in warmth, engagement, and personal attention, tempered by notable concerns about consistency and leadership. Families drawn to its strengths, and who can actively partner with the community, will sometimes see real peace of mind and resident thriving. Others should enter with a plan for close involvement and clear escalation paths, or they should explore facilities with a longer track record of uniform operations. In choosing, proceed with a concrete checklist: staffing stability, medical oversight, and a city-wide comparison to ensure the chosen option aligns with the resident’s needs and the family’s expectations.
43 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Outagamie County Regional (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Waterford At Oshkosh III in Oshkosh, WI is a premier assisted living community that specializes in providing Memory Care for individuals with Alzheimer's disease or other forms of dementia. Our community offers a wide range of amenities to ensure that our residents feel comfortable and well-cared for.
Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. The dining room features restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. Special dietary restrictions are accommodated to ensure that all residents' nutritional needs are met.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure that residents receive their medications safely and on time. We provide specialized memory care programming for those with mild cognitive impairment, allowing them to engage in activities that promote mental wellness.
At The Waterford At Oshkosh III, we believe in promoting an active lifestyle for our residents. Our community offers a small library and resident-run activities to encourage socialization and intellectual stimulation. Scheduled daily activities are available to keep residents engaged and entertained.
Additionally, our location provides convenient access to various amenities within the surrounding area. We have three cafes, two parks, twelve pharmacies, thirty-three physicians, forty-two restaurants, one place of worship, one theater nearby, as well as six hospitals for any medical needs.
Choosing The Waterford At Oshkosh III means choosing a warm and welcoming environment where your loved one's specific needs will be met with compassion and expertise. Visit us today to see why our community is the perfect place for those requiring Memory Care services in Oshkosh, WI.
The Waterford At Oshkosh III is located at 1816 Vinland Street, Oshkosh, WI 54901 in Winnebago County, Wisconsin
The Waterford At Oshkosh III employs a range of features designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain personal hygiene and feel comfortable, which can significantly impact their self-esteem and overall well-being. Medication management is critical in this setting, as it helps ensure adherence to prescribed treatments, reducing the risk of confusion or adverse health effects. Meal preparation and service cater to dietary needs while also providing social interaction during communal dining experiences. Support with activities of daily living fosters independence while ensuring safety, especially during transfers where physical assistance may be necessary. The 24-hour supervision guarantees that a trained professional is always available to respond to crises or provide reassurance. Additionally, mental wellness programs and specialized memory care programming offer tailored cognitive activities that engage residents at their specific level of cognitive function, promoting mental stimulation and social engagement while addressing mild cognitive impairment effectively.
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Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.
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