Orchard View Terrace
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1423 North 4Th Street, New Richmond, WI 54017
For more information about senior living options: (844) 490-3973
The experience of having a loved one in this facility brought a deep sense of calm and reassurance. The caregiver team clearly prioritized comfort and dignity, and the staff's approach to end-of-life care felt thoughtful and skilled. It was evident that the nurses possessed a solid understanding of what it takes to support someone through this part of life, and their presence helped the family feel steady and cared for during a difficult time.
A key throughline in the reflections is the professionalism and knowledge of the care team. The reviewers highlighted that the nurses were proficient in end-of-life care, which translated into attentive and compassionate interactions at every touchpoint. This expertise contributed to a sense of trust and relief for the family, who could focus on being with their loved one rather than worrying about the medical details.
In addition to the strength of the clinical care, the reviewers noted a clean bill of compliance in the sense that there were no state health department survey tags. This detail underscored a broader impression of reliable, steady operation - an environment where safety and standards appeared to be a background priority rather than a point of concern. When paired with the warm, friendly atmosphere described by the family, it painted a picture of a place that balances professionalism with humanity.
The reviewers did acknowledge some violations over the last year, but they described them as employee file issues that are very common and hardly worth mentioning in the grand scheme. This framing suggests that while no facility is perfect, the incidents cited were routine administrative matters rather than anything directly related to the quality of direct patient care. The overall tone remained confident that these issues did not diminish the positive experiences the family had during their stay.
Speaking to the personal impact, the atmosphere created by the staff stood out as genuinely kind and welcoming. The family repeatedly emphasized how "very nice" and friendly the team was, which contributed to a comfortable setting during a challenging time. The sentiment carried a sense of gratitude that extended beyond the clinical aspects, recognizing the staff's humanity and generosity in moments that truly mattered.
The story of the grandmother adds a heartfelt dimension to the recollections: she stayed for less than three weeks before passing, yet the facility left a lasting positive impression. She was described as a spicy gal, and the staff treated her with exceptional care and respect, reflecting a commitment to honoring her personality and dignity in those final days. The gratitude expressed for the staff who cared for her in that short time was loud and sincere, underscoring the impact of compassionate, attentive caregiving on families during end-of-life moments.
In sum, the experiences shared paint a portrait of a facility where end-of-life care is handled with expertise and tenderness, where the administrative landscape doesn't overshadow the human touch, and where the staff's kindness helps families navigate loss with a sense of gratitude. The combination of skilled nurses, a friendly culture, minor but routine administrative matters, and a legacy of respectful, attentive care left the family with a lasting appreciation for how their loved one was treated in her final days.
Orchard View Terrace is a premier assisted living community located in the charming town of New Richmond, WI. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling lifestyle.
For the convenience and well-being of our residents, we provide on-site beauty salon services to help them look and feel their best. Our residents can also enjoy their favorite TV shows or movies with cable or satellite TV in the comfort of their own apartment. Additionally, we offer devotional services off-site for those who wish to nurture their spiritual well-being.
Our dining room provides a welcoming atmosphere where residents can enjoy delicious meals prepared by our talented culinary team. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met.
Orchard View Terrace offers fully furnished apartments that our residents can customize with personal belongings to create a familiar and cozy living space. Housekeeping services are provided to keep the apartments clean and tidy without any hassle.
Our indoor common areas provide opportunities for socializing and engaging in activities with other residents. Residents can also take advantage of our outdoor space, including a beautiful garden, where they can relax, read a book or simply enjoy nature.
To stay connected with loved ones near and far, we offer telephone service as well as Wi-Fi/high-speed internet access throughout the community.
We understand the importance of providing high-quality care services to our residents. Our dedicated staff provides 24-hour supervision, assisting with daily living activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the medical attention they need. Diabetes care and specialized meal preparation are available for those with specific dietary requirements.
At Orchard View Terrace, we believe in promoting mental wellness among our residents. We offer a mental wellness program designed to enhance cognitive function and emotional well-being.
Transportation arrangement for medical appointments is provided for added convenience. We are conveniently located near two cafes, two pharmacies, three physicians, twelve restaurants, three transportation options, and two places of worship. Additionally, residents can enjoy nearby theaters for entertainment purposes.
Our community-sponsored activities and scheduled daily activities ensure that there is always something exciting happening at Orchard View Terrace. Residents also have the opportunity to participate in off-site devotional activities for spiritual enrichment.
Come join our warm and welcoming community at Orchard View Terrace, where we are dedicated to providing exceptional care and a fulfilling lifestyle for our residents.
This part of New Richmond, Wisconsin offers a variety of amenities and services that cater to the needs of seniors. From a range of restaurants and cafes within close proximity for dining options, to physicians offices and pharmacies for medical care, there are plenty of resources available. Additionally, transportation options such as U-Haul services can provide convenience for any moving needs. For leisure activities, theaters like Old Gem Theater offer entertainment options, while parks like Willow River State Park provide opportunities for outdoor recreation. In terms of healthcare, there are several hospitals nearby for easy access to medical assistance when needed. Overall, this area offers a well-rounded community with plenty of options for senior living.
Orchard View Terrace is located at 1423 North 4Th Street, New Richmond, WI 54017 in St. Croix County, Wisconsin
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