900 North Fourth Street, New Richmond, WI 54017
For more information about senior living options: (844) 490-3973
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The facility is beautiful with large private rooms for each resident. The staff are amazing and provide the best care and support. It is highly recommended as a long-term care facility in the St. Croix County area. The facility is very clean and well kept. Residents are greatly cared for and the staff are well qualified and thorough. The rehab team is wonderful, and the long-term care rooms are spacious and well set up. The facility would be strongly recommended for rehab post-surgery or as a long-term option. The facility is in pristine condition. The facility offers a full range of PT equipment, billiards, planned activities, and a salon. All rooms are private, adequately sized, and can be personalized with built-in shelves and space for photos. Each room has a private bathroom with wheelchair accessibility, handheld shower, and a built-in shower seat. Families feel relieved and excited about their loved ones moving to this facility. The staff take care of the rest.
The grandfather was starved to death in that place. The facility was chronically understaffed with poor inter-shift communication. The mom lost over 30 pounds in six months and suffered bruising of unknown origin. She developed a pressure sore, pneumonia, a urinary tract infection, and an eye infection. CNAs performed peri-care without gloves on her. The state investigation found violations of state and federal laws, and the mom was denied basic human dignities.Northside in New Richmond, WI is best suited for families who want a well-appointed, residential-style environment with ample private space and strong rehab and activity options, and who value hands-on staff involvement in day-to-day care. This community appears most attractive to families seeking long-term care or post-acute recovery where private rooms, accessible bathrooms, and personalization of living space are priorities. It also suits those who are navigating a move from another state and appreciate a facility that can help with the transition, paperwork, and coordination of services rather than leaving families to figure it out alone.
Potential buyers should consider alternatives if consistent, reliable communication and staffing stability are non-negotiables. Among the reviews, there is a sharp counterpoint from a single source alleging severe neglect at a related St. Croix campus, including weight loss, infections, and alleged mistreatment, accompanied by claims of poor shift-to-shift communication. While that account appears tied to a different facility in the same care network, it signals a critical requirement: investigate current staffing levels, governance, and quality-score results for Northside specifically. Families should not rely on anecdotes alone; they should verify recent state inspections, staffing ratios, and any corrective actions before making a decision.
On the strength side, the most consistent praise centers on cleanliness, spacious private rooms, and the quality of care and staff. Reviews consistently describe the facility as clean and well-kept, with private rooms that residents can personalize. The rehab program is highlighted as a standout, supported by a robust array of equipment, therapists, and a dedicated team that can manage short-term post-surgical rehab or long-term care needs. The social and activity programming - billiards, planned activities, a salon, and a built-in space to display photos - contributes to a livable, engaging environment that reduces isolation and supports daily routines. When families need reassurance about ongoing, attentive care, these elements are meaningful.
The strongest offset to potential concerns rests with the experienced staff and the proactive support noted in several reviews. Descriptions of staff as amazing, thorough, and caring matter greatly in long-term care where consistent, compassionate attention translates into better daily health maintenance and higher resident satisfaction. The ability for staff to assist with transitions, such as moving a loved one from out of state and handling the required administrative steps, reduces family stress and creates a smoother care trajectory. In practical terms, these capabilities can tip the balance in favor of Northside for families who place a premium on reliable, hands-on assistance and a responsive care team.
Still, the variability implied by contrasting reviews cannot be ignored. The positive accounts emphasize staff expertise and facility amenities; the negative account, even if it references a different campus, serves as a caution to verify current policies, staff retention, and quality assurance at Northside. Prospective residents should demand transparent conversations about nurse and aide staffing levels by shift, the facility's process for escalating concerns, and how care plans are created and updated in real time. Questions about nutrition oversight, wound care protocols, and incident reporting will help separate best-in-class operations from areas needing improvement.
In sum, Northside presents a compelling option for families prioritizing private rooms, a clean, comfortable setting, active rehab, and proactive care coordination. It is less compelling for those who cannot tolerate any risk of inconsistent staffing or who require a guarantee of perfect day-to-day communication without question. The prudent path is a thorough tour followed by direct conversations with administrators, current residents, and family members who can speak to staffing consistency, responsiveness, and the facility's commitment to ongoing quality improvements. Where Northside demonstrates clear strengths in environment, rehabilitation capability, and staff engagement, it is wise to corroborate those strengths with solid, up-to-date quality metrics and firsthand experiences before deciding.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Northside assisted living community in New Richmond, WI offers a range of amenities and care services to support the residents' daily lives and well-being. The community features a comfortable dining room where residents can enjoy delicious meals prepared and served by the staff. The accommodations are fully furnished, providing a convenient and cozy living environment for the residents.
The Northside community also boasts a beautiful garden and outdoor space, allowing residents to relax and enjoy nature. Housekeeping services ensure that the living spaces are always neat and tidy. Move-in coordination is provided to make the transition into the community as smooth as possible.
For connectivity needs, telephone and Wi-Fi/ high-speed internet services are available throughout the community. This allows residents to stay connected with their loved ones, access information online, or engage in virtual activities.
To assist with daily tasks, trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that each resident receives appropriate medical attention when needed. Diabetes diets are provided for those who require it.
Transportation arrangements for medical appointments are available to ensure that residents have easy access to necessary healthcare services. In addition, there are nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, and theaters for added convenience and variety in leisure activities.
Furthermore, scheduled daily activities are offered to keep residents engaged and entertained within the community. Overall, Northside provides a supportive environment where seniors can receive personalized care while enjoying various amenities and convenient access to nearby facilities.
This part of New Richmond, Wisconsin offers a variety of amenities and services that cater to senior living needs. There are multiple restaurants, cafes, pharmacies, and transportation options within close proximity, making it convenient for seniors to access essentials. Additionally, there are several reputable physicians' offices nearby for healthcare needs. The area also boasts a diverse selection of places of worship for spiritual enrichment. For recreation and relaxation, numerous parks are located within a short driving distance. In case of emergencies or medical care, there are hospitals in the vicinity as well. Overall, this neighborhood provides a well-rounded environment with resources that can enhance the quality of life for seniors looking to settle in the area.
Northside is located at 900 North Fourth Street, New Richmond, WI 54017 in St. Croix County, Wisconsin
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