575 Hospital Road, New Richmond, WI 54017
For more information about senior living options: (844) 490-3973
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The mother loved her Presbyterian Homes Senior Apartment in Roseville. The staff at Deerfield are professionals who do their jobs with love. The team supported the family every moment as the mother passed away. The staff are caring and always there for the residents. The staff are always happy and keep families updated; they are amazing. The facility is beautiful with wonderful meals. The reviewer would highly recommend this retirement senior living.
The facility refuses to use the lift to assist residents. Bathroom assistance is allegedly so lacking that residents develop bed sores, effectively hastening death. Morphine is allegedly used to sedate patients rather than relieve pain, with dehydration used to hasten death. The practices are described as inhumane and have reportedly been reported to the state. Nurses are accused of administering morphine and immediately leaving the room, not monitoring patients as required by law. The staff are said to ignore patient refusals regarding medications while pressuring dehydration as a means to end life.The collection of reviews paints a portrait of Deerfield, a Presbyterian Homes senior care setting in Roseville, that carries a powerful mix of gratitude, pride, sorrow, and serious concern. On one hand, several testimonials speak to deeply meaningful experiences: a mother who found a home at Deerfield when her health necessitated nursing care, a family that valued the proximity to their own lives, and staff who are described as both professionals and loving people who stood beside the family at one of life's hardest moments. In these accounts, the Deerfield team emerges as a source of comfort and steadiness during end-of-life care, and the family expresses enduring appreciation for the care their mother received as she moved toward her faith and final journey. The tone throughout these pieces is one of warmth and trust, with phrases like gratitude for the team's assistance and a conviction that the staff were there for the resident every moment, literally offering companionship and support as the family confronted the end of life.
Several reviewers emphasize that Deerfield was a meaningful extension of the mother's home life, especially after she had lived in a Presbyterian Homes Senior Apartment in Roseville. When health issues required more intensive nursing support, a Deerfield opening closer to the family's own home proved to be a blessing. One reviewer highlights the idea that the staff's presence and professionalism were not merely competent but carried a genuine sense of care and love. The family's faith is also highlighted as a central thread in the experience, with a sense that their mother passed into the arms of her Lord and Savior, Jesus Christ, thanks to a team that "came alongside" the family throughout the journey. In these reflections, Deerfield is portrayed as a place where difficult decisions and raw emotions were met with steadiness, sensitivity, and spiritual support, leading to a trust that the facility could be relied upon to care for loved ones in their final days.
Yet the reviews also contain troubling and specific allegations that cast a stark, troubling light on certain practices. A persistent claim is that the facility did not utilize a lift to assist residents, which some reviewers say created unnecessary risk or limited the level of care that could be provided. One voice cautions readers not to bring a loved one if they "want good care," implying concerns about basic mobility assistance and safe handling. Beyond mobility, another serious claim revolves around the treatment of residents who require help with bathroom needs, with assertions that inadequate movement and repositioning could lead to bedsores and increased pain - paired with accusations that pain management involved morphine and that staff may have relied on sedation rather than ongoing, attentive care. In these accounts, the relationship between hydration, movement, and comfort emerges as a central point of critique.
Further alarming assertions describe end-of-life practices that, in the reviewers' view, push toward dehydration and the use of morphine as a primary tool for comfort, even suggesting that water was withheld at times. The language used by these reviewers implies that there were deliberate choices about life-sustaining care that favored sedation or euthanasia-like outcomes over basic hydration or natural dying processes. One reviewer writes that the facility "will force morphine yet won't force water," portraying a stark moral contrast between pain control and basic hydration, and suggesting a pressure to view morphine as a preferred path to end-of-life sedation. The implication in these statements is that residents' autonomy and basic needs may have been compromised in ways that affect both physical well-being and the perceived value of life.
There are also reports of monitoring concerns tied to morphine administration. At least one reviewer contends that nurses were recorded administering morphine and then immediately leaving the room, with no ongoing monitoring to meet legal requirements. This claim frames a pattern of care that raises questions about supervision, patient safety, and adherence to regulatory expectations. While these accounts are serious and demand careful attention and independent verification, they sit alongside other voices that describe different experiences within the same facility.
In contrast to the warnings and criticisms, other reviews celebrate Deerfield for its warmth and dedication. Several reviewers describe the staff as caring and consistently present for residents, noting that the team is "always there" and that family members are kept informed about every development. They describe a joyful, supportive atmosphere, with staff who are patient, approachable, and attentive to residents' needs. Some reviews highlight the beauty of the facility and the quality of meals, painting a picture of a well-kept environment where residents feel valued and respected. These accounts emphasize the human touch - the smiles, the conversations, and the ongoing communication that helps families feel connected, reassured, and supported in day-to-day life and during transitions.
Taken together, the reviews present a complex, multifaceted portrait of Deerfield. They reflect deeply personal experiences that range from profound gratitude for compassionate, faith-affirming care to grave concerns about safety, hydration, mobility, and end-of-life practices. The dichotomy suggests variability in experiences, potentially influenced by staff, shifts, or circumstances on particular days, and underscores the importance of clear communication, rigorous safety protocols, and transparent policies around mobility assistance, hydration, pain management, monitoring, and end-of-life decisions. For anyone considering Deerfield, the body of feedback highlights the need to ask direct questions about lift use and mobility support, hydration practices at the end of life, pain management approaches, and the facility's procedures for monitoring patients on morphine or any sedatives. It also emphasizes the value of speaking with multiple staff members, reviewing state inspection results, and understanding how residents' autonomy and preferences are documented and honored.
Ultimately, these reflections remind us that elder care is profoundly personal and complex. They invite a careful, balanced assessment: to recognize and honor the heartfelt gratitude expressed by families who found genuine care and spiritual comfort at Deerfield, while also giving serious attention to the critical concerns raised by others who feel that certain practices may have fallen short of expected standards. If Deerfield is on anyone's short list, the best course is to engage in thorough conversations with administrators and frontline staff, request detailed care plans, review hydration and mobility policies, inquire about monitoring practices, and seek independent reviews or state resources to inform a well-grounded decision about the care of a beloved family member.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Deerfield Care Center in New Richmond, WI is a vibrant assisted living community that provides exceptional care and amenities for seniors. The center offers a comfortable and fully furnished living space with cable or satellite TV, Wi-Fi/high-speed internet, and telephones for residents to stay connected.
The dining experience at Deerfield Care Center is top-notch, with restaurant-style dining and meal preparation services available. The staff also caters to special dietary restrictions, ensuring that residents receive proper nutrition while enjoying their meals.
The center's amenities include a beautiful garden and outdoor spaces where residents can relax and enjoy nature. Additionally, there is a small library for avid readers to indulge in their favorite books. Housekeeping services are provided to ensure a clean and comfortable living environment.
Deerfield Care Center prioritizes the overall well-being of its residents by offering 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also provides medication management to ensure that residents take their medications as prescribed.
For those who wish to maintain mental wellness, the center offers a dedicated mental wellness program. This program helps residents engage in activities that enhance cognitive ability and emotional well-being.
Convenience is another perk of living at Deerfield Care Center. There are several nearby amenities including cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters. This enables residents to easily access the services they need or enjoy recreational activities.
At Deerfield Care Center in New Richmond, WI, seniors can expect compassionate care within an engaging community that fosters independence while also providing assistance when needed.
Deerfield Care Center is located at 575 Hospital Road, New Richmond, WI 54017 in St. Croix County, Wisconsin
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