575 Hospital Road, New Richmond, WI 54017
For more information about senior living options: (844) 490-3973
The staff at Deerfield are professionals who do their jobs with love. The team came alongside the family every moment. The family trusted Deerfield with their most precious loved ones. They regarded Deerfield as the best place for loved ones. The staff are wonderfully caring and always there for the residents. It is a beautiful place with wonderful meals. The reviewer highly recommends this retirement senior living.
They refuse to use the lift to assist residents. They discourage bringing loved ones who need proper care. They neglect residents needing bathroom assistance, leading to bed sores and morphine given to treat pain caused by lack of movement. They are comfortable with assisted death from dehydration, preferring oral morphine to sedate the client. Their practices are inhumane and have been reported to the state. They will force morphine while not forcing water, effectively hastening death. They do not listen to a patient’s refusals regarding drugs, but will claim life is being refused when water is refused. They were observed administering morphine and immediately leaving the room, not monitoring the patient as required by law.Deerfield Care Center in New Richmond, Wisconsin, is best suited for families that want a nursing-focused transition handled close to home, with a calm, home-like atmosphere and a caregiving team that is consistently present and emotionally attentive. It tends to appeal to households that value regular family communication, reliable daily routines, and meals that feel satisfying in a setting that feels approachable rather than clinical. For families navigating the move from independent living to skilled care, Deerfield offers proximity to loved ones and a culture that emphasizes staff warmth and personal attention. Those whose top priority is ironclad clinical safety, strict mobility protocols, and watertight end-of-life practices should consider alternatives with more transparent, documented oversight.
The strongest positives center on the human side of care. Reviewers repeatedly describe Deerfield’s staff as professional, compassionate, and genuinely attentive to residents’ needs, with family members feeling supported during extremely difficult moments. Families report being kept informed and looped into care decisions, and they praise the overall atmosphere as caring and responsive. Several comments highlight beautiful surroundings and good meals, suggesting a setting that feels welcoming and comfortable for residents who benefit from everyday continuity and a dignified daily routine. In moments of transition, particularly end-of-life care, the perceived empathy and availability of the team stand out as meaningful strengths.
Yet the drawbacks cited in reviews are significant and cannot be overlooked. Allegations center on a reluctance to use mobility aids, with concerns that insufficient movement leads to bed sores and a decline in residents’ condition. There are unsettling claims about dehydration and the use of sedative medications, including morphine, in ways that some families interpret as compromising patient autonomy or comfort. Additional remarks describe inadequate monitoring and purported noncompliance with legal and ethical standards, along with reports that staff may not always honor patient or family preferences when it comes to treatment choices. Taken together, these accounts suggest serious questions about the facility’s clinical safeguards and day-to-day oversight.
The key pros, compassion, accessibility, and open family communication, do offer meaningful value for many families, especially when a loved one benefits from a familiar, comforting environment and close caregiver relationships. These advantages can lessen the emotional burden of serious illness and provide reassurance that help is near when needs escalate. However, the strength of these positives is tempered by the severity and frequency of the care concerns raised. For residents requiring robust mobility support, rigorous prevention of pressure injuries, precise hydration management, and consistently monitored pain control, the negatives tend to erode confidence in the overall quality of care. Without verifiable improvements in clinical procedures and oversight, the benefits may not fully offset the risk.
Families evaluating Deerfield should pursue a proactive due diligence process. Arrange a candid conversation with a facility administrator and clinical leadership, request the latest state survey results and any corrective action plans, and tour with specific questions about lift usage, transfer protocols, wound-prevention strategies, hydration schedules, and pain management approaches. Demand current, individualized care plans and staffing ratios, and seek out recent resident and family references beyond formal communications. If satisfactory answers and verifiable practices cannot be documented, consider other options with stronger, demonstrable safeguards and transparent accountability.
In sum, Deerfield may be a practical choice for families prioritizing proximity, warmth, and ongoing family involvement, provided there is credible assurance of safety practices and responsive clinical oversight. For those whose primary concern is unwavering clinical safety, ethical end-of-life care, and enforceable standards, alternatives should be pursued until observable improvements in care delivery are evident. The decision should rely on direct engagement with the facility, corroborated by independent records, state surveys, and trusted firsthand accounts to guide a confident choice.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Deerfield Care Center in New Richmond, WI is a vibrant assisted living community that provides exceptional care and amenities for seniors. The center offers a comfortable and fully furnished living space with cable or satellite TV, Wi-Fi/high-speed internet, and telephones for residents to stay connected.
The dining experience at Deerfield Care Center is top-notch, with restaurant-style dining and meal preparation services available. The staff also caters to special dietary restrictions, ensuring that residents receive proper nutrition while enjoying their meals.
The center's amenities include a beautiful garden and outdoor spaces where residents can relax and enjoy nature. Additionally, there is a small library for avid readers to indulge in their favorite books. Housekeeping services are provided to ensure a clean and comfortable living environment.
Deerfield Care Center prioritizes the overall well-being of its residents by offering 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also provides medication management to ensure that residents take their medications as prescribed.
For those who wish to maintain mental wellness, the center offers a dedicated mental wellness program. This program helps residents engage in activities that enhance cognitive ability and emotional well-being.
Convenience is another perk of living at Deerfield Care Center. There are several nearby amenities including cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters. This enables residents to easily access the services they need or enjoy recreational activities.
At Deerfield Care Center in New Richmond, WI, seniors can expect compassionate care within an engaging community that fosters independence while also providing assistance when needed.
Deerfield Care Center is located at 575 Hospital Road, New Richmond, WI 54017 in St. Croix County, Wisconsin
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