Regency New Berlin

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  • Interior

    A modern bathroom featuring white cabinetry, decorative framed art, and a cozy rug.

  • Decor

    A cozy bedroom featuring a single bed with floral bedding, a bedside lamp, and decorative artwork on the wall.

  • Living Room

    A cozy living room setup featuring a light-colored sofa, an armchair, and a decorative coffee table.

  • Building

    A modern residential building with a prominent entrance and columns.

  • Trees

    A modern hotel situated near a serene lake, surrounded by greenery.

  • Kitchen

    A modern kitchen featuring rich wooden cabinets and sleek stainless steel appliances.

  • Lighting

    A serene worship space featuring wooden chairs arranged for a gathering.

  • Seating Area

    A cozy home bar featuring wooden furnishings and a welcoming atmosphere.

  • Outdoor

    Entrance to the ProHealth Care Regency Senior Communities building with landscaped surroundings.

  • Natural Light

    A bright and inviting open-concept living space featuring a modern kitchen and cozy living area.

  • Exercise Equipment

    A spacious and well-equipped gym featuring treadmills, exercise bikes, and blue stability balls.

  • Game Room

    A cozy game room featuring a billiards table and poker tables, designed for leisure and entertainment.

Regency New Berlin

13750 West National Avenue, New Berlin, WI 53151

For more information about senior living options: (844) 490-3973

4.4 from 30 reviews
5 stars
23
4 stars
2
3 stars
2
2 stars
0
1 stars
3

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2023

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Overall Review of Regency New Berlin

Pros

  • pro The community is described as a very nice place where everybody is friendly and there are always activities to do.
  • pro Management goes out of their way to accommodate anything that is needed.
  • pro The food is excellent and highly recommended.
  • pro The environment feels warm and thoughtfully laid out, not sterile or depressing.
  • pro It feels like a place where people are actually cared for, not just housed.
  • pro The staff are polite, attentive, and genuinely caring, fostering a sense of community.
  • pro The amenities and services provide ample opportunities for social engagement, including transportation to medical appointments.

Cons

  • pro The girl named Madison up front is snarky and rude and very, very lazy, acting bothered by requests as if they were a problem.
  • pro The assisted living section is being booted and torn down, which upsets the residents.
  • pro The administration is poor.
  • pro The facility feels more like a senior apartment complex than a true community and isn’t really well run.
  • pro Transition is difficult because a lot of information isn’t in the handbook they provide.

Review

Regency New Berlin is best suited for active, self-directed seniors who want a lively, neighborly independent living environment with easy access to dining, activities, and transportation. The community excels at delivering a genuine sense of belonging: apartment living that feels spacious and comfortable, a strong calendar of daily and weekly programs, and plenty of opportunities to connect with peers. Residents consistently praise a friendly, engaged staff, a dining operation that supports variety and quality, and amenities that invite ongoing participation, from exercise classes and music events to resident-led clubs and group outings. For families prioritizing a warm, safe, and purpose-filled routine, Regency offers a satisfying, almost turnkey lifestyle where “there’s always something to do” becomes a real daily experience rather than a brochure promise.

Those who may want to consider alternatives include individuals or families with immediate skilled-nursing or high-acuity needs, or anyone seeking a quieter, less socially intense environment. Several reviews hint at a pace and culture that thrive on activity and engagement, which may feel overwhelming to residents who prefer a simpler, low-key day. Additionally, the property has had some administrative friction noted by a few residents, front-desk interactions and management responsiveness have not been uniformly praised. The independent living wing is the strongest draw, but there is ongoing change surrounding the assisted living portion, including a note that it is being downsized or repurposed, which makes it less suitable for those who anticipate needing care in the near term.

The major advantages, rich programming, dependable transportation, and a high standard of living, materially offset many concerns. The community’s vitality is the core strength: daily activities ranging from cardio drumming and yoga to art projects, movies, and concerts create a sense of purpose and belonging. Food service has visible upgrades, with a brand-new dining room and a menu that offers choice and occasional special meals, which keeps meals from feeling routine. Maintenance issues are handled efficiently, with responsive staff and a maintenance team that seems genuinely invested in resident comfort. The presence of Comfort Keepers on-site part-time, transportation to medical appointments, underground heated parking, and an active, resident-led culture further reinforce the impression of a well-managed, caring environment.

Where the pros clearly offset the cons is in the way Regency translates community into daily life. The strong social fabric, neighbors who know one another, regular programming, and club-like activities, reduces isolation and makes every resident feel seen. The staff’s willingness to accommodate needs and the openness of management, as described by many residents, contribute to a sense of safety and trust, especially when navigating health events or family transitions. The ability to tailor independence, choosing to use or forego services like housekeeping and dining, gives households control over budget and pace. The overall atmosphere remains upbeat and polished, with frequent seasonal decor and a theater, game rooms, and other shared spaces that cement a feeling of center-stage community living rather than passive occupancy.

Practically, families evaluating Regency should plan for a comprehensive campus visit that goes beyond the brochure. Observe how dining room crowds feel during peak hours, talk with multiple residents about their day-to-day routines, and verify the responsiveness of the maintenance and administrative teams. Inspect transportation access for medical appointments and social outings, and confirm how the on-site partners, such as the dietician or home-care providers, integrate with ongoing wellness plans. If possible, request candid conversations with both independent-living residents and those who have transitioned from assisted living to gauge how future-care plans are communicated and managed. Clarify the status of the assisted living wing and what that means for future care options, since changes there have direct implications for long-term planning.

In the end, Regency New Berlin stands out as a strong, practical fit for families seeking a vibrant, supportive home that prizes connection, activity, and quality living. It is less ideal for those who prioritize a quieter, less scheduled environment or who require reliable, uniform administrative experiences without occasional friction. For households with an appetite for robust programming, accessible amenities, and a community that actively facilitates social engagement and wellness, Regency delivers a compelling value proposition. The decision should hinge on the resident’s preferred pace of life, current care needs, and comfort with ongoing changes in the assisted-living footprint. A thoughtful tour, conversations with current residents, and clarity about care options will determine whether Regency New Berlin becomes a true home or a step toward another option that better fits a quieter rhythm or more predictable administration.

Features

Housing

  • 128 resident community capacity 128 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (10 miles away) General Mitchell International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Regency New Berlin in New Berlin, WI is an exceptional assisted living community that offers various types of care to cater to the unique needs of its residents. From independent living to respite care and skilled nursing facility services, it ensures that each individual receives the appropriate level of assistance and attention they require.

Our community boasts a wide range of amenities designed to enhance the quality of life for our residents. They can enjoy regular visits to our beauty salon, catch up on their favorite shows with cable or satellite TV, and conveniently access transportation services operated by the community. Our computer center allows residents to stay connected with friends and family, while our fully furnished accommodations provide a comfortable living space. Additional amenities include a fitness room for staying active, a gaming room for entertainment, a beautiful garden for relaxation, housekeeping services for convenience, kitchenettes for personal culinary endeavors, and outdoor spaces to enjoy nature. Residents can also dine in style at our restaurant-style dining area or indulge in reading at our small library. With telephone services and Wi-Fi/high-speed internet available throughout the community, staying connected has never been easier.

Care services at Regency New Berlin are comprehensive and compassionate. We have a 24-hour call system in place to ensure that help is always just a phone call away. Additionally, our staff provides round-the-clock supervision and assistance with activities of daily living such as bathing and dressing. We accommodate special dietary restrictions including diabetes diets and offer meal preparation and service to ensure proper nutrition for all residents. Medication management is provided by trained professionals who prioritize the well-being of every resident. Our mental wellness program focuses on promoting emotional health among residents.

Residents also benefit from transportation arrangements such as non-medical transportation and transportation to doctors' appointments facilitated by our dedicated team. Furthermore, we empower individuals by offering a wellness center equipped with various resources aimed at maintaining their physical well-being.

In addition to top-notch care and amenities, Regency New Berlin strives to provide a vibrant and engaging lifestyle for its residents. Our concierge services are there to assist in making their daily lives easier, while fitness programs and scheduled daily activities ensure an active and fulfilling experience. Planned day trips allow residents to explore nearby attractions, and resident-run activities encourage social interaction and a sense of community.

Located conveniently near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, Regency New Berlin provides easy access to essential amenities within reach.

Experience the exceptional care and lifestyle that Regency New Berlin has to offer.

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Nearby Places of Interest

Physicians

  • Prohealth Care Medical Centers (0.1 miles)
  • Aurora Advanced Healthcare (0.6 miles)
  • New Berlin Family Practice Clinic (1.2 miles)
  • Lincoln Avenue Clinic (1.9 miles)
  • Oklahoma Pediatrics-Children's Wisconsin (2.2 miles)
  • New Berlin Clinic-Children's Wisconsin (2.5 miles)
  • Maplewood Center (3.2 miles)

Restaurants

  • Culver's (0.8 miles)
  • Taco Bell (1.9 miles)
  • Armeli's Restaurant & Pizzeria (1.9 miles)
  • Danny Lynch's (2.2 miles)
  • Brass Monkey (2.4 miles)
  • Champps Americana (2.4 miles)
  • McDonald's (2.7 miles)

Parks

  • The Big Backyard (1.5 miles)
  • Greenfield Park (1.7 miles)
  • Dousman Stage Coach Inn Museum (4.1 miles)
  • Elm Grove Village Park (4.2 miles)
  • West Allis West Milwaukee Recr (4.5 miles)
  • Schmidt Park (4.6 miles)
  • Wil-O-Way Underwood Park (5.1 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Pick 'n Save Pharmacy (2.3 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3 miles)

Hospitals

  • Rogers Memorial Hospital (2 miles)
  • Surgicenter - Children's Wisconsin (2.2 miles)
  • Froedtert Pavilion (4.9 miles)
  • Aurora Psychiatric Hospital (5.6 miles)

Cafes

  • Panera Bread (2.5 miles)
  • Starbucks (2.7 miles)
  • Starbucks (3.9 miles)
  • The Gingerbread House (4.3 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.8 miles)
  • Starbucks (4.8 miles)

Theaters

  • Ridge Cinema New Berlin, Wi (2.8 miles)
  • Silverspot Cinema - The Corners of Brookfield (5.1 miles)

Places of Worship

  • Honey Creek Church (4.9 miles)

Frequently Asked Questions

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