13705 West Fieldpointe Drive, New Berlin, WI 53151
For more information about senior living options: (844) 490-3973
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The building is beautiful. The corporate staff are pleasant and easy to work with. There are a handful of caregivers that are outstanding.
The staff are lazy, unprofessional, and not reliable for taking care of senior citizens. Every experience at the facility is horrible, with staff refusing to feed residents, move them, or provide hourly checks. They basically leave elderly residents to die, with no activities or meaningful interaction. Most caregivers are not outstanding; only a handful are good. The facility promised a low-sodium diet but repeatedly served chips and salted popcorn, causing swelling and other health issues. The director of nursing pressured hospitalization and allegedly planned not to allow a resident to return, even removing her from the computer and enforcing a improper 30-day notice. Activities are minimal or non-existent; residents are bored and disgusted, with no exercise programs. At night caregivers sit in front of the TV, despite the high price charged for living there. There is a need for a full-time activities person and weekend staffing to avoid neglecting residents without family support.Several families describe Linden Court in New Berlin as a place where good intentions and a beautiful building exist on the surface, but the day-to-day care and the people delivering it fall woefully short. The overarching sentiment is one of deep frustration and concern for the well-being of residents. The most persistent complaints center on neglect and unreliability: stories of residents not being fed, not being moved as needed, and not receiving the hourly checks that are supposed to safeguard their comfort and safety. One account bluntly characterizes the staff as lazy and unprofessional, to the point of saying that these senior citizens are effectively left to deteriorate, or "left to rot away and die." The fear is that this is not just an occasional lapse but a systemic pattern that undermines the dignity and safety of those who rely on the facility.
In contrast to the negative experiences, there is also a recognition that the building itself is attractive and well-kept. A reviewer notes that Linden Court is a beautiful facility and that the corporate staff are pleasant and easy to work with. There is also acknowledgement that there are a handful of caregivers who stand out as outstanding, suggesting that compassion and competence can exist within the team. However, the positive remarks about a few individuals are starkly outweighed by criticism of the broader caregiving staff, who are described as not meeting the essential standards for assisted living. One family member emphasizes that while the facility's appearance and some administrative interactions are acceptable, the core measure - care quality - remains wanting, and the critique is delivered with the conviction that this is "the most important aspect of any assisted living."
Another thread in the reviews highlights a troubling disconnect between policy and practice, particularly regarding health and dietary management. One family reports that Linden Court promised a low-sodium diet, yet the staff repeatedly served foods that were clearly inappropriate for such a regimen, including potato chips and salted popcorn. The result was water retention and swelling, culminating in a wound on a grandmother's leg that worsened because the dietary and medical responses were inconsistent. The cardiologist provided verbal orders to adjust a diuretic, but the hospital visit revealed only a partial alignment with medical needs. The most jarring moment came when the Director of Nursing insisted on sending the patient back to the hospital with a full plan to exclude her from returning, allegedly due to the level of nursing care required. The hospital discharge did not resolve the issue, as the facility apparently removed the patient from their system and left a note stating she would not be readmitted "without proper 30 days notice." After escalation through several levels of management, she was allowed to return for a weekend, but the episode is described as "absolutely revolting" in how the situation was handled for a 96-year-old woman.
Concerns about activities and engagement are another prominent theme. Families moving loved ones into Linden Court have pressed administrators for more meaningful interaction and exercise opportunities. In one account, relatives shared a detailed activities plan from another facility to illustrate what could be done and urged Linden Court to adopt a more varied program. The response, according to the reviewer, has been to run the same limited schedule with little to no exercise programming, resulting in bored and disgusted residents. The commentary notes that caregiver attention often seems diverted to watching television, especially at night, with similar patterns continuing during the day. Given the price point charged for residency, there is a strong demand for a full-time activities coordinator and weekend coverage, recognizing that many residents do not have family nearby to participate in their daily routines. The call-to-action is blunt: it's time for Linden Court to wake up and provide more robust, engaging programs for those who call the facility home.
Taken together, these experiences paint a picture of a facility that struggles under the weight of conflicting practices and expectations. The beauty of the surroundings and the generally pleasant demeanor of some administrators are praised, but these positives do not compensate for concerns about care quality, adherence to medical and dietary orders, and the consistency of staff performance. Families convey a sense that when it matters most - feeding, moving, monitoring, and keeping residents safe and connected - the facility falls short far too often. The overarching message is one of caution and urgency: improvements in staffing reliability, daily care routines, medical management, and resident engagement appear essential before Linden Court can be trusted to safeguard the well-being and dignity of its residents.
In closing, the sentiment conveyed by multiple reviewers is resolute: Linden Court has the potential to be a good place for seniors, but significant improvements are required. Until those changes take hold - particularly in caregiving reliability, adherence to dietary and medical instructions, and the expansion of meaningful activities - families are advised to proceed with caution and to consider the experiences of current residents and their families as a critical weighing factor in any decision about placement. The shared conclusion is clear: this facility should not be considered suitable for accepting new residents until meaningful progress is demonstrated across care quality, staff accountability, and resident engagement.
24 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lindencourt New Berlin is an assisted living community located in the beautiful city of New Berlin, WI. Our community is designed to provide a comfortable and enriching environment for seniors who require assistance with activities of daily living.
Our fully furnished apartments feature amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette to ensure our residents have all the comforts of home. We also offer housekeeping services to keep their living spaces tidy.
At Lindencourt New Berlin, we prioritize the well-being of our residents. Our compassionate staff provides 24-hour supervision and assistance with bathing, dressing, transfers, and medication management. We work closely with health care providers to coordinate any necessary medical care for our residents.
Nutrition is an essential aspect of senior health, which is why we offer diabetes diet options and accommodate special dietary restrictions. Our expert chefs prepare delicious meals that are served in our dining room, providing a pleasant dining experience for our residents.
We understand the importance of staying active and engaged in life. Our community offers scheduled daily activities that cater to various interests and preferences. Residents can also enjoy outdoor space where they can relax and enjoy nature.
In terms of convenience, there are several amenities within close proximity to our community. There are seven cafes, parks, pharmacies, restaurants nearby for residents and their loved ones to explore. Additionally, there are ten physicians' offices nearby for easy access to healthcare services.
Transportation is made easy with the arrangement of transportation services for medical appointments. For spiritual needs, there is a place of worship nearby where residents can practice their faith. In case of emergencies or specialized care requirements, three hospitals are conveniently located near our community.
At Lindencourt New Berlin, we strive to provide personalized care and a welcoming atmosphere for each resident. Through our comprehensive care services and inviting amenities, we aim to enhance the quality of life for seniors in need of assisted living support.
Located in the serene suburb of New Berlin, Wisconsin, this area offers a variety of amenities tailored to meet the needs of seniors. With several reputable medical centers and pharmacies within close proximity, residents can easily access quality healthcare services. In addition, there are numerous dining options ranging from casual eateries like Culver's and Taco Bell to more upscale establishments such as Armeli's Restaurant & Pizzeria. The area also boasts beautiful parks like Greenfield Park and The Big Backyard, providing opportunities for leisurely walks and outdoor activities. For entertainment, seniors can visit Ridge Cinema in New Berlin or Silverspot Cinema in Brookfield. Overall, this part of New Berlin provides a convenient and comfortable living environment for seniors seeking a peaceful community with easy access to essential services.
Lindencourt New Berlin is located at 13705 West Fieldpointe Drive, New Berlin, WI 53151 in Waukesha County, Wisconsin
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