Watertower Assisted Living

2425 North Lake Drive, Milwaukee, WI 53211

For more information about senior living options: (844) 490-3973

4.6 from 73 reviews
5 stars
64
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Assisted Living

Overall Review of Watertower Assisted Living

Pros

  • pro The staff and specialists are compassionate and caring, helping residents recover and return home after injuries.
  • pro The dining program offers delicious, varied meals that residents enjoy and that support recovery.
  • pro Eastcastle Place provides a warm, welcoming community that makes newcomers feel at home.
  • pro The fitness program includes personal training, improving residents' strength and agility and supporting independence.
  • pro The location is walkable to theaters, shops, restaurants, and Lake Park, making each day feel like an adventure.
  • pro The maintenance team is incredibly helpful, resolving issues promptly and with kindness.
  • pro The community offers abundant activities, educational programs, and social opportunities that engage residents.
  • pro Eastcastle Place communicates in multiple ways to keep residents informed and connected.
  • pro Families and caregivers appreciate the high-quality care and the smooth transitions across independent living, health center, and supportive services.

Cons

  • pro The reviewer was displeased with the front desk service, alleging that Laura on the 5th floor hung up on him and repeatedly failed to answer his calls.
  • pro The reviewer described the behavior as distasteful and very rude, suggesting that staff should do much better than hanging up or not answering the phone.
  • pro The reviewer stated that the incident deserved a zero rating.

Review

Eastcastle Place in Milwaukee emerges in these narratives as much more than a retirement community; it feels like a living, breathing home where care, community, and daily purpose come together in a seamless, comforting way. Several residents recount how the staff and specialists respond with genuine compassion, turning a difficult time - such as a fall - into a journey back to independence. In one account, the staff's attentive care enabled a swift and confident return home, and the meals were highlighted as a bright spot of recovery - the variety, the taste, and the care taken with dining were all described as contributing positively to the healing process. The emphasis across these stories is not only safety and support but also the simple, daily pleasures that make living there enjoyable.

For many, Eastcastle Place became the perfect fit after relocating to Milwaukee to be closer to loved ones. One mover's narrative speaks of finding a warm and welcoming community entirely out of state, where the transition into retirement living felt natural and inviting. This sense of belonging is echoed by others who describe Eastcastle Place as a sanctuary where comfort and familiarity grow quickly, turning what could be a daunting change into an opportunity to settle into a supportive, enjoyable environment surrounded by neighbors who feel like family.

The daily rhythm of life at Eastcastle Place is framed by an active, engaged lifestyle. Residents value the comprehensive fitness program, which includes personal training, noting tangible improvements in strength and agility. These gains are not merely about physical health; they translate into greater independence and confidence. The neighborhood itself supports this active lifestyle with convenient access for walking to the theater, shops, and a variety of restaurants. The surrounding scenery - lined by Lake Park and other walkable amenities - provides a natural backdrop for daily exploration and a sense that every day holds possibilities for learning, volunteering, and social connection.

A thread running through the reviews is the sense of community among residents and the ease of becoming part of Eastcastle Place's social fabric. One couple, June and Wally, describe a nearly two-year residency filled with appreciation for the people around them: considerate staff and congenial fellow residents, outstanding meals, and intellectual and spiritual nourishment through activities like weekly Bible study led by the chaplain, Harold Appley. The "chair volleyball" sessions, played with chairs and a sense of playfulness, illustrate the balance here between physical activity and lighthearted fun. These elements - friendly neighbors, meaningful activities, and opportunities to engage in meaningful ways - contribute to a sense of belonging that many residents say they found immediately.

The maintenance team at Eastcastle Place is repeatedly celebrated for going above and beyond. A resident who moved in November 2024 recounts a string of thoughtful, timely acts - from installing wall-mounted TVs and jump-starting a car to solving a dangling pendulum clock and securing a long-ignored repair. The same team is praised for helping with art hungings, chandeliers, dimmer switches, bathroom safety upgrades, and even small, precise tasks like leveling a refrigerator. The affection in these reflections is not merely about competence; it is about a culture of helpfulness and a willingness to make residents' lives easier. The maintenance crew's kindness, patience, and hands-on problem-solving are singled out as a core strength of the community.

People considering Eastcastle Place are drawn to the sense of safety and security that underpins everyday life. One reviewer notes feeling reassured by the environment for herself and even more so for family members who observe the ongoing care and supervision. The dining services are repeatedly described as exceptional, with options at every meal and a reputation for high-quality food that supports residents' well-being. This focus on safety coupled with good nutrition creates a foundation in which residents can pursue their interests, maintain independence, and enjoy life's daily routines with confidence.

Families, too, find Eastcastle Place to be a place that respects and supports their loved ones across life's stages. A caregiver speaks of the in-house resources that relieve day-to-day burdens - cleaning, cooking, entertainment, and intellectual stimulation - so that care at home becomes more feasible and less stressful. The staff's responsiveness and dedication across independent living, assisted living, memory care, and the health center are described as a steady, reassuring presence. There is a strong sense that Eastcastle Place is not only a residence but a community that partners with families to support aging with dignity and ease.

There is, however, one recent note of concern amidst the overwhelmingly positive experiences. A May 2025 account describes a negative interaction with the front desk on a particular evening, including a perceived lack of assistance and a dismissive response when trying to obtain information about a resident. The experience was emotionally charged, with the caller feeling disrespected as the phone was repeatedly hung up. This single incident stands in contrast to the otherwise glowing portrayals and serves as a reminder that even in communities celebrated for their warmth and care, tensions can arise. The reviewer expressed a desire to follow up and to see a higher standard of courtesy and responsiveness in the future.

Among the many family experiences told here is a deeply moving one about a widowed mother who moved to Eastcastle in 2014 at the age of 88 and lived in Independent Living for a decade before transitioning to the Health Center for the last six months of her life. The family describes a perfect fit for her Independent Living apartment, an environment where she remained active, made new friends, and enjoyed the support of resident councils and staff. As her health declined, the ability to transfer to the Health Center within the same community provided immense peace of mind for the family. They could visit frequently, be welcomed warmly by staff, and rely on consistent care across the continuum - from independent living to skilled nursing - without losing the sense of belonging that Eastcastle Place fosters. This story, more than any other, underscores the community's capacity to support residents through life's most challenging transitions with professionalism, empathy, and continuity of care.

In sum, the collection of voices about Eastcastle Place paints a portrait of a vibrant, compassionate, and well-rounded senior living community. Residents consistently highlight warm staff, engaging programming, and high-quality dining as anchors of daily life, while the surrounding neighborhood - walkable streets, lakeside scenery, theaters, shops, and eateries - offers a rich tapestry for exploration and connection. The dedicated maintenance team, responsive administration, and programs that nurture mind, body, and spirit all contribute to a sense of safety, independence, and belonging. Even as one reviewer notes an occasional rough interaction, the prevailing tone remains one of gratitude and happiness with the community they now call home. Eastcastle Place, as these accounts reveal, is more than a place to live - it is a place to thrive, belong, and grow old with grace.

Features

Housing

  • 52 resident community capacity 52 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (8 miles away) General Mitchell International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Watertower Assisted Living in Milwaukee, WI provides exceptional care and a vibrant community for seniors seeking a comfortable and fulfilling lifestyle. Our facility offers a wide range of amenities to ensure our residents have everything they need to live their best lives.

Our residents can enjoy the convenience of on-site services such as a beauty salon for all their grooming needs, as well as access to cable or satellite TV in their fully furnished apartments. We also provide community-operated transportation for those who need assistance getting around town or attending appointments.

For our residents who enjoy technology, we have a computer center with Wi-Fi/high-speed internet access. In addition, there is a gaming room where residents can socialize and participate in friendly competitions. Our small library offers a cozy space for reading and relaxation.

When it comes to dining, our residents can indulge in restaurant-style meals prepared by our skilled kitchen staff. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met. The dining room provides a lovely setting for socializing with other residents over delicious meals.

In terms of care services, we offer 24-hour call systems and supervision to ensure the safety and well-being of every resident. Our compassionate staff is available to assist with activities of daily living, including bathing, dressing, and transfers. Medication management is provided to ensure that residents receive the right medications at the right time.

We also recognize the importance of mental wellness in our community. Therefore, we offer a mental wellness program designed to support the emotional well-being of our residents.

At Watertower Assisted Living, we believe in creating an engaging environment for our residents. A wide range of activities are available daily, including fitness programs, planned day trips, and resident-run activities. Our concierge services make it easy for residents to access information about local events and attractions.

Our location proves convenient with multiple cafes, parks, pharmacies, restaurants within close proximity. Transportation services are also available for those needing to visit nearby doctors or hospitals.

Overall, Watertower Assisted Living offers a warm and inviting community where seniors can live comfortably, receive excellent care, and enjoy an active lifestyle.

Nearby Places of Interest

Restaurants

  • Champion's Pub (0.6 miles)
  • McDonald's (0.6 miles)
  • Jamo's (1 miles)
  • Veggas Pub (1.2 miles)
  • The Tracks (1.2 miles)
  • Company Brewing (1.2 miles)
  • Glorioso's Italian Market (1.2 miles)

Cafes

  • Colectivo Lakefront (0.7 miles)
  • Colectivo Coffee (4.3 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.6 miles)
  • Hawthorne Coffee Roasters (6.7 miles)
  • Starbucks (7.2 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1 miles)
  • Metro Market Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • Walgreens (2.4 miles)

Parks

  • Kern Park (1.7 miles)
  • Atwater Park (1.9 miles)
  • Lakeshore State Park (2 miles)
  • Red Arrow Park (2.1 miles)
  • Henry Maier Festival Park (2.6 miles)
  • Estabrook Park (2.9 miles)
  • Paliafito Park (3.3 miles)

Transportation

  • Milwaukee Intermodal Station (2.8 miles)

Hospitals

  • Aurora Sinai Medical Center (2.8 miles)
  • Wheaton Franciscan - St. Joseph Campus (5 miles)
  • Aurora St Luke's Medical Center (6.2 miles)
  • Aurora Psychiatric Hospital (6.7 miles)
  • Froedtert Pavilion (7.4 miles)

Physicians

  • Rheumatic Disease Center (6 miles)
  • Aurora Nephrology (6.9 miles)

Places of Worship

  • Honey Creek Church (7.1 miles)
  • Redemption Lutheran Church (7.2 miles)

Frequently Asked Questions

Where is Watertower Assisted Living?

Nearby Communities

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