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Watertower Assisted Living in Milwaukee, WI

Watertower Assisted Living is an assisted living community in Milwaukee, WI.

Information last verified:

2425 North Lake Drive, Milwaukee, WI 53211

For more information about senior living options: (866) 208-4318

4.7 from 85 reviews
5 stars
76
4 stars
2
3 stars
1
2 stars
0
1 stars
6

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Top 5% Senior Living Community in 2024Top 5% Senior Living Community in 2025Top 5% Senior Living Community in 2026

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Overall Review of Watertower Assisted Living

differentiator

Food and dining get praise

Residents frequently highlight the quality and variety of meals.

Dining is one of the most consistently positive parts of resident and family experiences, with multiple mentions of the food tasting good and being a standout feature. Some reviewers also specifically call out menu variety and desserts, and others describe the dining experience in the community’s dining areas. A few critical comments contrast that with concerns about meal quality, including one mention of food described as terrible.

common

Staff responsiveness and care matter

Residents and families describe staff as attentive and respectful.

Across reviews, people describe staff who take time to get to know residents, provide reassurance, and respond when needs come up. Several comments also mention the role of nursing and therapy teams during assisted living or rehab, with families saying care was kind and effective. There are also a small number of negative experiences tied to communication and phone handling, including complaints about not being helped or a call being repeatedly ended.

common

Activities and fitness keep days full

Many residents say the community helps fill their days.

Residents describe a steady stream of scheduled activities, fitness programs, and opportunities to stay engaged, including things like fitness classes, planned events, and social gatherings. Several reviews emphasize how busy and active life feels after moving in, with people looking forward to weekly routines. Some families also mention specialized programming or wellness-focused options, while one reviewer notes a desire for better communication in a care setting rather than activity planning.

differentiator

Care support spans needs

Families describe care that adapts as needs change.

Reviewers describe support that can extend beyond daily assistance, including rehab and transitions within the same campus. Families mention nursing and CNA involvement, medication management in care contexts, and therapy experiences such as physical and occupational therapy. Some comments also focus on customizing care to a resident’s current status. A few negative reviews raise concerns about bathing, medication timing, and medication being missed or reported inconsistently.

common

Neighborhood location is walkable

Residents appreciate being able to walk to nearby spots.

Multiple reviews mention the convenience of the surrounding neighborhood and the ability to get out for walks, shops, and entertainment. People also describe nearby parks and Lake Park as part of the day-to-day experience. The community’s proximity to common destinations is reflected in nearby options such as pharmacies, restaurants, and a park within about a mile.

caveat

Communication issues show up in a few reviews

Some families report problems with communication and follow-through.

While most reviews describe responsive support, a few take issue with communication. One reviewer complains about repeated phone handling at the front desk, saying they were not given help and calls were ended. Other critical reviews point to concerns like understaffing, incorrect names on discharge papers, and medication or bathing not being completed as ordered.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 52 resident community capacity 52 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (8 miles away) General Mitchell International (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Champion's Pub (0.6 miles)
  • McDonald's (0.6 miles)
  • Jamo's (1 miles)
  • Veggas Pub (1.2 miles)
  • The Tracks (1.2 miles)
  • Company Brewing (1.2 miles)
  • Glorioso's Italian Market (1.2 miles)

Cafes

  • Colectivo Lakefront (0.7 miles)
  • Colectivo Coffee (4.3 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.6 miles)
  • Hawthorne Coffee Roasters (6.7 miles)
  • Starbucks (7.2 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1 miles)
  • Metro Market Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • Walgreens (2.4 miles)

Parks

  • Kern Park (1.7 miles)
  • Atwater Park (1.9 miles)
  • Lakeshore State Park (2 miles)
  • Red Arrow Park (2.1 miles)
  • Henry Maier Festival Park (2.6 miles)
  • Estabrook Park (2.9 miles)
  • Paliafito Park (3.3 miles)

Transportation

  • Milwaukee Intermodal Station (2.8 miles)

Hospitals

  • Aurora Sinai Medical Center (2.8 miles)
  • Wheaton Franciscan - St. Joseph Campus (5 miles)
  • Aurora St Luke's Medical Center (6.2 miles)
  • Aurora Psychiatric Hospital (6.7 miles)
  • Froedtert Pavilion (7.4 miles)

Physicians

  • Rheumatic Disease Center (6 miles)
  • Aurora Nephrology (6.9 miles)

Places of Worship

  • Honey Creek Church (7.1 miles)
  • Redemption Lutheran Church (7.2 miles)

Frequently Asked Questions

Where is Watertower Assisted Living?

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