5157 North 45 Th Street, Milwaukee, WI 53218
For more information about senior living options: (844) 490-3973
The staff are friendly, professional, and on time. Care plans are well thought out and tailored to individual needs. Scheduling is flexible to fit families' needs. Communication from staff is frequent and supportive. Owners Lisa and Shawn are professional, responsive, and caring. Families feel supported and comfortable with Right at Home. Caregivers are attentive, compassionate, and provide high-quality in-home care. The team goes above and beyond and treats clients like family.
A reviewer described the service as the most horrible they've ever had, citing poor responsiveness from the owners after reporting caregiver issues. The reviewer claimed Shawn would not tolerate questions about caregivers, insisting they meet his criteria even when some staff lacked dementia experience. The reviewer alleged Christina was never briefed on the mother's situation and had no dementia experience. The reviewer said Samantha failed to call when a caregiver didn't show, offering an inadequate excuse. The reviewer reported that emails or calls to Shawn and Lisa went unanswered and that Samantha claimed the owners don't take client calls. The reviewer said Lisa talked over them and interrupted when concerns about sending Christina were raised. The reviewer warned potential clients that the office is not organized and advised caution when considering Right at Home. The reviewer claimed that 110 shifts were not successful.Families and caregivers who have connected with Right at Home have shared a wide range of experiences, painting a picture of a company that many people find dependable, compassionate, and responsive, while also revealing that, as with any service, not every interaction goes perfectly. Across multiple accounts, clients repeatedly praise the staff for their friendliness, professionalism, and commitment to staying in touch. They note regular check-ins from the office and caregivers, and they value how the team makes an effort to understand individual needs and to follow through with a plan that fits those needs. The consistency of contact - whether it's a quick sick-day check-in or a more detailed conversation about a care plan - emerges as a recurring strength.
A central theme in these experiences is communication and scheduling flexibility. Several reviewers highlight the importance of being able to tailor care to specific preferences and routines. In particular, the arrival of June and Samantha in June is described as a turning point for some clients, helping to tailor services to individual wants and needs and facilitating guidance on what kind of care would be best. The staff's willingness to adapt - whether it's coordinating with family members, arranging regular caregivers to minimize turnover, or adjusting shifts to match school and work commitments - also comes through strongly. One caregiver notes the value of having a flexible schedule that allows for personal responsibilities, such as school pickups, while still providing reliable home care.
The breadth of services offered by Right at Home is another frequently cited strength. Reviews describe support with cooking, housekeeping, medications, and transfers, as well as daily tasks like light housekeeping, laundry, and grocery delivery. Several clients recount experiences where caregivers helped a loved one remain safely at home and even enabled difficult stages to be managed with dignity. The testimony about 24/7 in-home care in a crisis situation - helping a mother with advanced Parkinson's or a family coping with hospital discharge - highlights the organization's capacity to step in decisively when families need urgent, around-the-clock support. In some cases, families express gratitude for being able to coordinate care quickly and efficiently, with Lisa personally involved in evaluating needs and arranging help.
Many reviews are glowing about the people running Right at Home. Clients speak warmly of the owners, Lisa and Shawn, and of managers like Joycee and others who contribute to a supportive environment. They describe the leadership as caring, capable, and willing to "bend over backwards" to assist families. The sentiment of trust is strong: families report feeling confident that their loved ones are in safe, respectful, and competent hands, even when they must leave the home for church, meetings, or errands, and they appreciate that the team strives to maintain a high standard of care. There are heartfelt nods to specific caregivers - Christine, for example - who have become meaningful contributors to a loved one's daily routine, bringing comfort and continuity to the home.
Yet, no service is without its challenges, and a few accounts illustrate significant frustration and concerns. One reviewer described what they perceived as a very poor experience, detailing how expectations about dementia care were not met, how caregivers did not seem properly briefed on the patient's condition, and how communication from the owners felt inconsistent. In this account, problems with a particular caregiver and with the responsiveness of the leadership were highlighted, including claims about a caregiver failing to show, issues with scheduling, and difficulties getting timely responses. The reviewer urged others to exercise caution and to seek clarity about the process, noting that June stood out as a professional among the staff but that, in their experience, organizational gaps remained. This perspective emphasizes that while Right at Home has many devoted supporters, clear communication, training alignment, and accessible ownership are essential to prevent misunderstandings and ensure a seamless care experience.
In recounting the broader experience, several families express deep gratitude for the way Right at Home has supported loved ones through serious health challenges and end-of-life care. They describe aides as outstanding - caring, attentive, and gentle in their approach - and many stress how the presence of steady, compassionate caregivers allowed their family members to remain at home and maintain dignity. For these clients, the care team's reliability and the comfort of familiar faces made a meaningful difference, enabling family members to attend to chores, attend church, or take a needed break while their loved one was cared for by trusted professionals. The consistent message across these endorsements is that the staff's kindness and expertise can transform a difficult period into one where safety, respect, and quality of life are preserved.
For anyone considering Right at Home, the collective voice here is one of invitation to reach out and meet the staff before committing. Many reviews invite prospective clients to contact Lisa and the team to discuss specific needs, schedules, and care goals, underscoring the importance of a personal conversation to determine fit. The balance of experiences - overwhelmingly positive stories of compassionate care and dependable scheduling, with candid cautions about communication gaps - paints a nuanced portrait. The overarching takeaway is that Right at Home can be a valuable partner for families seeking reliable, home-based assistance, especially when there is an opportunity to connect directly with the leadership, establish clear expectations, and design a care plan that aligns with the patient's unique needs and routines.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Right Way Family Home is an assisted living community located in Milwaukee, WI. We offer board and care home services as well as specialized memory care for those with dementia or mild cognitive impairment.
Our facility is fully furnished and provides a comfortable and homelike environment for our residents. We have a dining room where nutritious meals are prepared and served according to any special dietary restrictions. Housekeeping services ensure that the living spaces are kept clean and tidy.
In addition to the indoor space, we also have outdoor areas where residents can enjoy fresh air and beautiful gardens. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with their loved ones or engage in online activities.
Our dedicated staff provide assistance with daily activities such as bathing, dressing, transfers, and medication management. We coordinate with healthcare providers to ensure that our residents receive the necessary medical attention. Transportation arrangements can be made for medical appointments or other outings.
At The Right Way Family Home, we prioritize the mental wellness of our residents. We offer a mental wellness program and specialized memory care programming to promote cognitive health and engagement.
In terms of nearby amenities, there are three cafes, five parks, seventeen pharmacies, three physicians' offices, twenty restaurants, one transportation service, two places of worship, and three hospitals in close proximity to our community.
Overall, The Right Way Family Home strives to provide a supportive and caring environment for seniors in need of assistance with daily tasks or memory care needs.
The Right Way Family Home is located at 5157 North 45 Th Street, Milwaukee, WI 53218 in Milwaukee County, Wisconsin
The Right Way Family Home offers a comprehensive suite of features designed to support residents with dementia or Alzheimer's disease, promoting their well-being and quality of life. Assistance with dressing and bathing ensures that personal hygiene and self-esteem are maintained, while meal preparation and service cater to nutritional needs, which is crucial for cognitive health. Medication management prevents errors and ensures adherence to prescribed regimens, minimizing health risks. Transportation arrangements facilitate access to medical appointments, enhancing continuity of care through coordination with health care providers. Activities of daily living assistance empowers residents to remain as independent as possible within a supportive environment, while 24-hour supervision provides peace of mind for both residents and families. The specialized memory care programming and mental wellness initiatives address the unique challenges posed by dementia and mild cognitive impairment, fostering engagement and social interaction among peers. Together, these features create a nurturing atmosphere conducive to managing the complexities of memory-related conditions effectively.
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Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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