5514 Oxford Drive, Greendale, WI 53129
For more information about senior living options: (844) 490-3973
Melissa Pinzer is friendly, knowledgeable, and makes visitors feel very welcome. Harbour Village is regarded as one of the best in the Milwaukee area, with great food, nice rooms, activities, and a garden. Residents at Harbour Village are described as friendly. Jackie Phillips is kind, knowledgeable, patient, and professional. Harbour Village staff are very friendly and helpful, and the facility is very clean. Harbour Village is a lovely, homey community with a wide range of amenities, including local transportation, aides for residents, in-house physical therapy, rich programming, and a warm, caring staff. Harbour Village hosts engaging events like Happy Hour, and clients have positive experiences. A HomeCare Provider is impressed with Harbour Village's commitment to families across all levels of care and would recommend it as an option to living in a single-family home. The Concord offers exercise classes, bean bag toss, Wii bowling, and cognitive games that keep residents physically and mentally active. The Harbour Village Memory Care staff are kind and helpful, and the activity coordinator facilitates weekly Facetime calls with family.
Caretakers note they are often understaffed and do not have time to fully attend to residents. Some reviewers cite limited outdoor activities and only a few seating areas despite available green space. One reviewer described Harbour Village as a horrible place to work, citing staff shortages and rude management, including an alleged incident where the executive director told a staff to "SHUT UP NOW SHE'S TALKING." There is concern about paying over $7,000 per month for care that some feel is minimal.Harbour Village Senior Living in Milwaukee presents itself as a full continuum of care designed to meet evolving senior needs, from independent living through assisted living to memory care. Across multiple personal experiences, families repeatedly described the campus as a welcoming, well-maintained place with a vibrant, homey atmosphere. The reviews consistently highlight not just the amenities, but the way the community supports aging in place, with options that allow residents to stay in familiar surroundings even as their care needs change.
A recurring thread throughout the feedback is the quality of the people who guide and support residents and their families. Tour experiences set a positive tone from the start. Melissa Pinzer is frequently praised for making visits informative, compassionate, and accommodating - she is described as thorough, friendly, and skilled at helping families picture life on campus. Another associate, Jackie Phillips, is continually noted for kindness, knowledge, patience, and a professional demeanor, making Harbour Village feel reassuring and attentive. Front-line staff such as Latoya also receive warm commendations for customer service and professionalism, while the activity coordinator Marge earns heartfelt thanks for facilitating connections, including weekly Facetime calls with distant family members.
Families visiting with loved ones across different care levels consistently remark on the welcoming atmosphere and the sense that residents are well cared for. Several reviews mention residents being friendly and the community being lively with a variety of activities. The campus is described as beautiful, well lit, and surrounded by green space, with residents enjoying not only social programs but also practical conveniences like local transportation, an on-site driver for appointments, and a range of therapeutic services. The availability of in-house physical therapy and a robust slate of programming helps keep minds and bodies engaged, while the on-site dining and clean facilities contribute to an overall sense of comfort and quality.
The physical environment and campus programming receive praise for offering a balanced, appealing living experience. Comments about well-kept grounds, comfortable rooms, and the feeling of "home" are common. The presence of a garden and accessible outdoor spaces, along with the campus's readiness to update common areas, is noted as contributing to a high-quality aesthetic and a sense that Harbour Village is invested in the long-term well-being and happiness of its residents. Reviews from outside vendors and healthcare partners reinforce this impression, underscoring the campus's commitment to maintaining a high standard of care and continuous improvement.
Residents and families often highlight tangible positive outcomes. There are stories of improved quality of life and meaningful social engagement after moving in, with caregivers and family members appreciating the compassionate, responsive, and respectful care teams. In one account, a family observer noted that caregiving staff are dedicated and that residents are included in activities throughout the day. The experience of respite care is described as solid, with staff described as pleasant, competent, and responsive. A number of reviewers emphasize how the campus supports family involvement, including easy communication with caregivers and opportunities for loved ones to remain actively connected through visits and technology.
Of course, no community is without its challenges. Several reviewers mention concerns about staffing shortages, which can lead to strains in meeting every need promptly. One reviewer notes that such shortages can be discouraging when costs approach several thousand dollars per month with expectations of comprehensive care. There are also comments about facility management and a single negative incident that involved inappropriate behavior, highlighting the importance of ongoing staff support and leadership oversight. A few reviews point to opportunities for more outdoor activities and seating options, particularly in memory care settings, and some mention rooms or common spaces that could benefit from additional updates.
Overall, Harbour Village is portrayed as a strong option within the Milwaukee area for families seeking a continuum of care that emphasizes person-centered attention, a welcoming environment, and robust programming. The consensus from healthcare professionals and families alike is that it offers a top-tier assisted living and memory care experience, with a demonstrated commitment to aging in place and a culture of care that makes residents feel valued. For many, a tour with a knowledgeable guide, and conversations with the caring staff, solidify Harbour Village as a leading choice worthy of consideration when exploring living options for a loved one. Visitors are encouraged to experience the campus firsthand to observe the warmth of the community, the quality of the facilities, and the level of care that seems to come from a dedicated team of professionals who genuinely care about the people they serve.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Oak Haven of Greendale, a premier assisted living community located in beautiful Greendale, WI. Our community offers a range of amenities and care services designed to ensure the comfort and well-being of our residents.
Our spacious dining room provides a welcoming atmosphere for residents to enjoy delicious meals prepared by our talented culinary team. Whether it's breakfast, lunch, or dinner, our residents can indulge in a variety of menu options tailored to their special dietary restrictions.
Each apartment at Oak Haven is fully furnished, providing a cozy and comfortable living space for our residents. With housekeeping services included, residents can enjoy a maintenance-free lifestyle without the worry of household chores.
Our community boasts a tranquil garden and outdoor space where residents can relax and soak up the natural beauty that surrounds us. For those who wish to stay connected, we offer telephone service as well as Wi-Fi/high-speed internet access throughout the community.
At Oak Haven, we understand the importance of providing personalized care to meet each resident's unique needs. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transferring. We also coordinate with healthcare providers to ensure seamless communication and continuity of care.
For residents with specific medical needs, we offer diabetes diet management and medication management services. Our skilled team is trained in handling special dietary restrictions and can prepare nutritious meals that cater to individual preferences.
Transportation arrangement services are available for medical appointments and doctor's visits, ensuring that our residents have convenient access to healthcare facilities in the area. In addition to medical amenities, our community is surrounded by various cafes, parks, pharmacies, restaurants, theaters, hospitals, and physicians' offices that provide easy access for socializing and leisure activities.
We believe that an active lifestyle contributes to overall well-being; therefore, we schedule daily activities for our residents. From group exercises to crafting sessions or educational talks – there's something for everyone at Oak Haven!
Experience exceptional assisted living at Oak Haven of Greendale, where we prioritize the comfort and happiness of our residents. Contact us today to learn more about what makes our community so special!
Oak Haven Of Greendale is located at 5514 Oxford Drive, Greendale, WI 53129 in Milwaukee County, Wisconsin
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