3177 West College Avenue, Franklin, WI 53132
For more information about senior living options: (844) 490-3973
Elizabeth Residence in Franklin is portrayed by many visitors and families as a place that truly seeks to do right by its residents. Across several reviews, the consensus is that the staff - nurses and caregivers alike - are caring, attentive, and deeply committed to treating residents as if they were their own family members. The atmosphere is described as clean and well kept, with facilities that feel comfortable and welcoming. People repeatedly emphasize that the environment and the people within it convey a genuine concern for the well-being and daily happiness of those who live there.
A common thread among multiple accounts is the sense of leadership and ongoing effort to go above and beyond. Reviewers repeatedly credit the leadership and the staff with a kind of hard-working dedication that translates into practical, everyday acts - from quiet, small gestures of comfort to more substantial demonstrations of care during difficult moments. Statements like "great leadership," and "the staff? goes over and beyond to make a resident feel comfortable" recur, suggesting that the culture at Elizabeth Residence is built on a foundation of intentionality about quality of life for residents.
Several reviews center on deeply personal experiences, particularly regarding loved ones who were cared for over extended periods. One account highlights the respectful, compassionate, and dignified treatment of a mother, noting that the facility was "beautiful, clean and updated" and that the family was consistently welcomed and treated with compassion during visits. The reviewer recalls the final days, with staff offering comfort and compassion, and describes the nursing staff as "amazing." The message from this account is one of gratitude - a family expressing lasting appreciation for care that helped them through an incredibly challenging time, with a sense that their loved one's dignity was preserved throughout.
Additional voices reinforce a positive portrait of Elizabeth Residence: the facility is billed as a wonderful assisted living environment filled with caring, compassionate people; the staff are described as thoughtful and attentive; residents are reportedly well cared for, in an atmosphere that feels like home. People who moved a loved one there - such as a grandfather - describe the decision as a great one, with the resident developing affection for the place over time. Even when end-of-life care is mentioned, the reviews speak to consistent respect, kindness, and a sense of comfort for both residents and their families, along with gratitude toward the administrator and staff for their steady presence.
Yet within these affirmations, there is a stark, contrasting voice that cannot be ignored. One reviewer recounts a brief but horrific experience: a loved one was admitted without medications, including insulin, and the medications did not arrive for two days. The explanation given - that a new pharmacy was being used - was deemed unacceptable by the reviewer, who labeled two days without life-sustaining medication as life-threatening. The account accuses aides of being rough and physically hurting the resident, and describes administration as dismissive and well? insufficiently responsive, stating that "some aides need more training." The reviewer asserts that their loved one died after less than a week at the facility and that the lack of medication contributed to the tragedy. According to this account, management offered little help or empathy, and the overall tone is a strong warning to others considering Elizabeth Residence: think again and again, because the treatment described was emotionally and physically painful, and the reviewer frames the facility as failing to uphold basic human dignity.
The negative experience is presented alongside the overwhelming majority of positive testimonials, creating a complex picture of a place that is, in many respects, valued by families and residents for warmth, cleanliness, and compassionate care, but that has also faced serious allegations of neglect and mistreatment. One reviewer even claims that there was video evidence capturing the alleged misconduct, adding a layer of gravity to the accusations and a reminder that experiences can vary dramatically within the same facility.
In the midst of these varied perspectives, at least one note of personal sentiment slips into the conversation, unexpectedly: "I love football and basketball." This brief aside emphasizes that the tapestry of opinions about Elizabeth Residence includes moments of everyday humanity and personal interest - reminding readers that the community is composed of individuals with diverse experiences, passions, and circumstances.
In summary, Elizabeth Residence is depicted as a place of strong positives: a clean, comfortable environment with caring staff and dedicated leadership; a facility that many families come to rely on for dignified, compassionate care, especially during challenging times. At the same time, the records include a grave caution from a caregiver who describes medication lapses, rough treatment, and an absence of timely, empathetic response in a critical situation. This suggests a need for ongoing review and improvement in certain processes and training to ensure that all residents receive consistently safe, compassionate, and reliable care.
The Rem Wisconsin II College Ave in Franklin, WI is a highly sought-after assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The living spaces are fully furnished, providing a cozy and comfortable environment for residents to relax and unwind.
For those who enjoy spending time outdoors, there is a beautiful garden where residents can take leisurely walks or sit and enjoy the fresh air. Housekeeping services ensure that the community remains clean and tidy at all times.
To make the transition into the community as smooth as possible, move-in coordination is provided to assist with any necessary arrangements. To stay connected with friends and family, telephone services and Wi-Fi/high-speed internet are also available.
Care services offered at Rem Wisconsin II College Ave include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Special dietary restrictions, including diabetes diets, are accommodated during meal preparation and service.
Transportation arrangement for medical appointments is provided to ensure that residents can easily access healthcare facilities when needed. Additionally, there are several cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals located nearby for convenience and entertainment.
Residents can participate in scheduled daily activities organized by the community to engage in social interactions and hobbies they enjoy.
Overall, Rem Wisconsin II College Ave in Franklin, WI offers a comfortable and supportive environment for individuals seeking assisted living services with various amenities available to enhance their quality of life.
Rem Wisconsin II College Ave is located at 3177 West College Avenue, Franklin, WI 53132 in Waukesha County, Wisconsin
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