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3.5 from 44 reviews
5 stars
25
4 stars
2
3 stars
0
2 stars
4
1 stars
13
Overall Review of Maple Ridge Health Services
common2 reviews mention this
Care teams earn trust
Many residents and families describe caring, attentive staff who follow up on concerns.
Residents and families repeatedly say the staff are kind and responsive, with some describing clear communication and regular updates. Several reviews also mention that nursing assistants and nurses took time to listen, answer questions, and help residents feel comfortable. A smaller set of reviews complains about delays in responding to call lights and problems with care consistency, but the overall pattern of positive staff impressions shows up often in the feedback residents leave.
caveat2 reviews mention this
Cleanliness is mixed
Cleanliness reviews are inconsistent, with some praising upkeep and others describing serious cleanliness problems.
Some reviewers say the building and rooms are clean, that the facility stays tidy, and that residents arrive or remain in a clean environment. Others describe very dirty conditions, unpleasant odors, and room cleanliness issues including torn or soiled items. Because both strong praise and severe cleanliness complaints appear in the reviews, cleanliness seems to vary by situation and timeframe.
common2 reviews mention this
Therapy support helps rehab
OT/PT support is frequently described as helpful during rehab and recovery.
Reviews that discuss rehabilitation often mention therapy teams as a positive part of the stay, including feeling more motivated or supported during sessions. Some families also describe therapy as part of the reason a loved one could return home. While the reviews focus on therapy experiences rather than specific clinical services listed in the amenity set, the repeated praise suggests rehab therapy is an important strength for many residents.
caveat2 reviews mention this
Food is hit or miss
Dining reviews are mixed, ranging from generally good to unappealing and inadequate.
Several reviewers say the food is generally good, but they also describe it as institutional rather than home-cooked. Other reviews complain that meals are disgusting, tiny, or leave a resident feeling hungry. Together, the feedback suggests dining quality depends on individual preferences and expectations, with some residents needing extra support beyond the standard meal experience.
caveat2 reviews mention this
Staffing and call responsiveness
Some reviews raise concerns about staffing responsiveness and timely help.
A number of critical reviews describe delayed responses to call lights and difficulty getting staff to assist when needed. Others mention issues with timely pain medication and overall care presence during the night. These concerns point to reliability problems for some residents, even though other reviews portray staff as attentive and helpful.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
80 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
General Mitchell International (3 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
McDonald's (0.1 miles)
Milwaukee Burger Company (0.8 miles)
Oscar's Frozen Custard (1.5 miles)
Culver's (2.1 miles)
The Explorium Brewpub Southridge (2.8 miles)
El Beso (3 miles)
Chick-Fil-A (3 miles)
Pharmacies
Walgreens (0.5 miles)
Walgreens (1.4 miles)
Walgreens (1.7 miles)
Walgreens (2.1 miles)
CVS Pharmacy (2.2 miles)
Meijer Pharmacy (2.4 miles)
CVS Pharmacy (2.5 miles)
Physicians
Layton Avenue Dermatolgy Clinic (1.4 miles)
Sports Medicine & Orthopedic Center (1.4 miles)
Innovative Pain Care (1.6 miles)
Greendale Health Center (2.1 miles)
Rheumatology & Immunotherapy (4.8 miles)
Aurora Health Care (5 miles)
Maplewood Center (5 miles)
Theaters
South Shore Cinema Oak Creek, Wi (1.9 miles)
Transportation
Delta Ticket Counter (2.5 miles)
Milwaukee Mitchell International Airport (MKE) (2.5 miles)
Maple Ridge Health Services on seniors.fyi includes 11 photos including images showing dining, physical therapy, interior, refrigerator, exercise equipment, bedroom, landscaping, rehabilitation, and more.
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Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Landscaping, Building, Architecture, Trees, Entrance, and Exterior
Kitchen, Appliances, and Refrigerator
Outdoors
Exercise Equipment
Cabinets, Stove, and Dishwasher
Gym, Treadmill, and Fitness Center
Rehabilitation
Physical Therapy
Oven
Assistance
Spa
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