3405 West Sycamore, Franklin, WI 53132
For more information about senior living options: (844) 490-3973
The year 2023 has left many residents feeling neglected by the very people who are supposed to represent their interests. A board that oversees a community of 40 units appears to have lost sight of the needs of the families who live here, opting for decisions that fit a narrow agenda rather than the broad consensus of the residents. The sense among neighbors is that the board is steering the community toward choices that could endanger the very people who call these homes their own, all while the majority of residents disagree with the direction being taken.
There is a persistent impression that the board and the management company are operating in concert, guiding the community toward outcomes that do not reflect what most residents want. Major decisions seem to be pushed forward despite a lack of approval from the majority, creating a growing frustration among residents who feel their voices are being sidelined. This disconnect between leadership and residents has many fearing that important welfare and safety concerns are being ignored in favor of a preferred path that does not enjoy broad support.
An undercurrent of unease also stems from a troubling history within the leadership. There is concern about a past board dynamic in which one member remained on the current board but acted largely as a puppet for the board President. That history, some residents argue, has left lingering fears about governance - fears that persist and color how people view the current board's decisions. The lingering impression is that power dynamics and control rather than transparent, accountable leadership have shaped actions in ways that undermine trust.
Compounding these concerns is a perceived lack of technical expertise within the present board. The board's limited engineering experience means that important decisions are being made in collaboration with the management company, rather than through informed, independent analysis. In this setup, repairs and other crucial tasks are influenced by the management company's priorities, which some residents allege are oriented toward rewarding acquaintances rather than pursuing the most sound, cost-effective, or safety-focused solutions.
The consequences of this governance style, residents complain, are not trivial. When decisions are driven by personal connections or by an incomplete understanding of the technical needs of a building, the risk of mistakes grows. The management company's influence - particularly if it prioritizes relationships with certain individuals - contributes to a sense of unfairness and distrust. Residents worry that necessary repairs may be postponed or misdirected, and that the system is not built to protect the community as a whole but rather to advance favored interests.
Amidst these challenges, there remains a stark, almost resigned acknowledgment of the housing reality many face here. The line "Not too bad if you have no place to live" lands with a sobering, almost bitter honesty. It underlines that while some may endure the situation, for those who do have homes in this community, the stakes are high and the risks are tangible. The sentiment captures a broader fear that the status quo threatens the security and safety of current residents more than it rewards or protects them.
Despite the frustrations, there is a glimmer of hope. Residents express a longing for a new year that brings leadership willing to listen and to act in the residents' best interests. They yearn for people who genuinely care about the welfare of the neighborhood, rather than leadership shaped by internal fears of failure or by the historical dynamics that left a puppet-like influence in place. The desire is for governance rooted in accountability, transparency, and a substantive understanding of the community's needs - especially when it comes to safety, repairs, and long-term planning.
In the end, the prevailing tone is one of urgent concern and a call for change. The residents want a board and a management structure that align with the majority's wishes, that prioritize engineering and safety expertise, and that disfavor arrangements that appear to privilege acquaintances over the common good. They hope the new year brings responsible leadership that respects the 40 families who rely on their decisions every day, and that moves beyond fear-based or self-serving governance to a model that truly serves the people who live here.
Hidden Terrace is an assisted living community located in Franklin, WI. We offer a variety of care options including board and care home as well as memory care for those with Alzheimer's or other forms of dementia.
Our residents enjoy a range of amenities to enhance their comfort and convenience. Our dining room provides delicious meals tailored to meet special dietary restrictions. Each living space is fully furnished for the utmost comfort and ease. Our beautiful garden offers a serene outdoor space for relaxation and enjoyment. Housekeeping services are provided to ensure a clean and tidy environment. Move-in coordination is available to make the transition as smooth as possible. Residents can stay connected with telephone and Wi-Fi/high-speed internet access.
We provide comprehensive care services to assist our residents with their daily activities. Our dedicated staff offers assistance with bathing, dressing, and transfers, ensuring that each resident receives the support they need. We coordinate with health care providers to ensure continuity of care. We offer a dementia waiver and specialized memory care programming for those with cognitive impairments. Diabetes diet and hospice waivers are also available to meet specific health needs.
At Hidden Terrace, we prioritize mental wellness and offer a mental wellness program for our residents' ongoing emotional well-being. We also provide medication management services to ensure proper administration of medications. Our team prepares and serves nutritious meals, taking into account any special dietary restrictions.
Transportation arrangement for medical appointments is available, allowing residents easy access to healthcare services when needed. Additionally, we offer transportation for doctors' appointments to make healthcare visits more convenient.
We believe in providing our residents with an engaging lifestyle through scheduled daily activities. There are also three cafes nearby, providing additional options for socialization outside the community. For nature enthusiasts, there is a park nearby where residents can enjoy outdoor activities or peaceful walks.
Convenience is essential, which is why we have 20 pharmacies within close proximity of our community along with six nearby physicians for easy access to medical professionals. There are also numerous restaurants, transportation options, and places of worship nearby to cater to residents' various needs. In case of any medical emergencies, there are two hospitals in close proximity for quick medical attention.
At Hidden Terrace, we strive to create a warm and supportive environment where residents can feel at home while receiving the care they need.
Hidden Terrace is located at 3405 West Sycamore, Franklin, WI 53132 in Waukesha County, Wisconsin
Hidden Terrace offers a comprehensive range of features that are integral to supporting residents with dementia or Alzheimer's disease. Assistance with dressing and bathing promotes dignity and comfort, while meal preparation ensures nutritional needs are met in a familiar setting, enhancing overall well-being. Medication management is crucial for maintaining health, and transportation arrangements facilitate access to medical appointments, ensuring consistent care. The coordination with healthcare providers allows for tailored treatment plans, optimizing health outcomes. Furthermore, 24-hour supervision provides safety and reassurance to residents and their families. Activities of daily living assistance addresses individual needs, fostering independence wherever possible. Programs aimed at mild cognitive impairment and specialized memory care programming engage residents cognitively and socially, promoting mental wellness alongside structured activities that resonate with their interests and abilities. Together, these elements create an environment conducive to quality care and encourage meaningful connections among residents while respecting their unique challenges.
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