3405 West Sycamore, Franklin, WI 53132
For more information about senior living options: (844) 490-3973
The review expresses hope that the new year will bring people who care about the residents. The community remains optimistic that future boards will prioritize the welfare of the 40 units. There is positive expectation that governance will be guided by residents' needs rather than internal fears.
The board does not care about the residents and is steering decisions that affect all 40 units toward a dangerous situation. The board and the management company are headed in a direction not approved by the majority of the residents. Past boards had a member who was a puppet in the hands of the board President. The present board has no engineering experience and still makes decisions with the management company that favor their acquaintances. Not too bad if you have no place to live.Hidden Terrace in Franklin, WI is best suited for households that must secure affordable shelter and can tolerate ongoing governance and maintenance uncertainties. The 40-unit community operates in a tight-knit, low-cost niche where residents may have to trade longer-term stability and voice in operations for a smaller monthly footprint. This is not a setting for those who demand consistent, professional governance or transparent decision-making; it is a housing option for those who prioritize price over process and are comfortable navigating a fragile leadership dynamic.
Those who require dependable governance, transparent budgeting, and predictable maintenance should consider alternatives. Prospective residents who want a board with engineering or professional property-management experience, clear lines of accountability, and decisions that reflect broad resident input will find better fits elsewhere. Other Franklin-area communities often offer more robust oversight, documented repair histories, and fewer disputes over direction - benefits that tend to translate into calmer days and clearer expectations for residents and families.
One meaningful but limited pro is affordability. The cost at Hidden Terrace can be attractive to budget-conscious buyers or renters, reducing the monthly financial hurdle. Yet that advantage is seriously undermined by the core drawbacks: decisions that affect the entire property appear to be driven by a board misaligned with resident needs, and these misalignments are reinforced by a management company with perceived insider-first repairs. In practical terms, the price advantage rarely cushions residents from the disruption, conflict, or risk that accompanies governance that lacks independent oversight.
The main cons revolve around governance and technical oversight. The 2023 board reportedly shows a disregard for resident input, pursuing decisions that a majority of residents oppose. The relationship with the management company is described as compromising repairs to favored acquaintances, while the board itself lacks engineering experience to responsibly vet proposals. The situation is complicated further by lingering ties to a former board member who played a puppet-like role, which undermines trust and raises concerns about long-term accountability and the integrity of capital projects.
These dynamics translate into tangible resident risk. Maintenance and repair plans can appear to reflect insiders' interests more than the community's needs, increasing the potential for unsafe or poorly conceived work. The few stated pros - chiefly cost savings - do not reliably offset the risk of unstable leadership, disputes, and inconsistent service. In a healthier scenario, governance would be transparent, with independent oversight, a clear budget, and a documented repair track record. Without those safeguards, ongoing instability becomes the default operating condition.
In practical terms, a decision to move forward with Hidden Terrace should come with a demand for rigorous governance reforms. Prospective residents should request board meeting minutes, a current, verifiable budget, and a complete repair history before committing. If those assurances cannot be provided, exploring alternatives with proven governance structures and professional management is prudent, even at a higher price. For households that must stay, a concrete plan to address governance concerns, a switch to independent management, and a formal process for prioritizing repairs will be essential to avoid drifting into chronic instability. The key takeaway: affordability exists, but governance risk is substantial enough to warrant serious consideration of other options.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hidden Terrace is an assisted living community located in Franklin, WI. We offer a variety of care options including board and care home as well as memory care for those with Alzheimer's or other forms of dementia.
Our residents enjoy a range of amenities to enhance their comfort and convenience. Our dining room provides delicious meals tailored to meet special dietary restrictions. Each living space is fully furnished for the utmost comfort and ease. Our beautiful garden offers a serene outdoor space for relaxation and enjoyment. Housekeeping services are provided to ensure a clean and tidy environment. Move-in coordination is available to make the transition as smooth as possible. Residents can stay connected with telephone and Wi-Fi/high-speed internet access.
We provide comprehensive care services to assist our residents with their daily activities. Our dedicated staff offers assistance with bathing, dressing, and transfers, ensuring that each resident receives the support they need. We coordinate with health care providers to ensure continuity of care. We offer a dementia waiver and specialized memory care programming for those with cognitive impairments. Diabetes diet and hospice waivers are also available to meet specific health needs.
At Hidden Terrace, we prioritize mental wellness and offer a mental wellness program for our residents' ongoing emotional well-being. We also provide medication management services to ensure proper administration of medications. Our team prepares and serves nutritious meals, taking into account any special dietary restrictions.
Transportation arrangement for medical appointments is available, allowing residents easy access to healthcare services when needed. Additionally, we offer transportation for doctors' appointments to make healthcare visits more convenient.
We believe in providing our residents with an engaging lifestyle through scheduled daily activities. There are also three cafes nearby, providing additional options for socialization outside the community. For nature enthusiasts, there is a park nearby where residents can enjoy outdoor activities or peaceful walks.
Convenience is essential, which is why we have 20 pharmacies within close proximity of our community along with six nearby physicians for easy access to medical professionals. There are also numerous restaurants, transportation options, and places of worship nearby to cater to residents' various needs. In case of any medical emergencies, there are two hospitals in close proximity for quick medical attention.
At Hidden Terrace, we strive to create a warm and supportive environment where residents can feel at home while receiving the care they need.
Hidden Terrace is located at 3405 West Sycamore, Franklin, WI 53132 in Waukesha County, Wisconsin
Hidden Terrace offers a comprehensive range of features that are integral to supporting residents with dementia or Alzheimer's disease. Assistance with dressing and bathing promotes dignity and comfort, while meal preparation ensures nutritional needs are met in a familiar setting, enhancing overall well-being. Medication management is crucial for maintaining health, and transportation arrangements facilitate access to medical appointments, ensuring consistent care. The coordination with healthcare providers allows for tailored treatment plans, optimizing health outcomes. Furthermore, 24-hour supervision provides safety and reassurance to residents and their families. Activities of daily living assistance addresses individual needs, fostering independence wherever possible. Programs aimed at mild cognitive impairment and specialized memory care programming engage residents cognitively and socially, promoting mental wellness alongside structured activities that resonate with their interests and abilities. Together, these elements create an environment conducive to quality care and encourage meaningful connections among residents while respecting their unique challenges.
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