Heritage Elm Grove
Save800 Wall Street, Elm Grove, WI 53122
For more information about senior living options: (844) 490-3973
Heritage Elm Grove offers competitive pricing for its accommodations, with monthly costs reflecting the unique value it provides to residents. For a studio room, the rate is $4,825, surpassing Waukesha County's average of $4,225 but aligning closely with the state's typical cost of $3,999. When considering a one-bedroom option, Heritage Elm Grove maintains the same price point at $4,825; this is significantly higher than both Waukesha County's average of $2,752 and Wisconsin's overall average of $3,412. The two-bedroom units are priced at $5,770, which again exceeds local and state averages substantially - $2,524 in Waukesha County and $3,111 across Wisconsin. These costs reflect not only the luxurious amenities and services offered by Heritage Elm Grove but also its position as a premium choice in an increasingly competitive market.
| Floor plans | Heritage Elm Grove | Waukesha County | Wisconsin |
|---|---|---|---|
| 1 Bedroom | $4,825 | $2,752 | $3,412 |
| Studio | $4,825 | $4,225 | $3,999 |
| 2 Bedrooms | $5,770 | $2,524 | $3,111 |
Heritage Elm Grove is best suited for families seeking a polished, activity-rich environment where a smaller, home‑like campus fosters personal attention and ongoing social engagement. This community shines for seniors who want a robust calendar of events, convenient in-house amenities, and memory‑care programming that feels cohesive rather than institutional. It appeals to families who prize visible warmth from staff, a sense of family within the building, and frequent, transparent communication from leadership. When a loved one thrives on daily purpose, bingo, music, cooking classes, mixer nights, “The Bakery” coffee moments, and benefits from a memory‑care setting that can transition smoothly if needs rise, Heritage Elm Grove often delivers. The setting is aesthetically inviting, with strong housing design, ample common spaces, a pub-like gathering area, theater, and well-appointed apartments that can feel unusually spacious for a senior living campus.
Those considering alternatives should be aware of several red flags that recur in reviews. Families prioritizing the absolute lowest cost or a consistently flawless care record should look elsewhere. For residents requiring ultra‑reliable, 24/7 medication management and immediately responsive call systems, the history of missed doses or delayed responses can be a decisive factor. A number of reviews point to staffing instability and turnover, with some caregivers appearing disengaged on occasion, which can undermine the sense of dependable care. Prospective residents who require substantial housekeeping, more extensive outdoor spaces, or a bus transportation system to access off‑site activities may find the offerings here less comprehensive than other properties. In short, cost pressures and staffing variability are meaningful considerations for families with tight budgets or high‑needs expectations.
The most persuasive positives center on empathetic caregivers, engaging programming, and strong family‑oriented communication. Many residents report that staff are caring, patient, and genuinely involved in daily care, with caregivers who know names, routines, and preferences. The activity program is consistently praised for variety and vitality, including entertainment, social events, and opportunities to socialize with staff and neighbors, elements that help sustain meaning and mood. Kitchen and dining staff receive frequent kudos for flexibility and for accommodating special diets, while the food experience itself is described as varied and generally satisfying. The physical setting, new, clean, and aesthetically pleasing with amenities like a memory‑care wing, a café area, a theater, and inviting common rooms, adds to a sense of security and comfort. Leadership changes have also brought a perception of improved accountability, with administrators and nursing leadership increasingly responsive to family concerns and resident updates.
Yet the cons are real and recurring enough to influence a decision. Several families report inconsistent staffing, with gaps in supervision and uneven attention to routine tasks such as laundry, cleaning, and timely medication distribution. There are multiple accounts of calls not being answered promptly, staff relying on personal devices on the floor, and instances of floor cleanliness lapses or maintenance delays. While some residents enjoy strong, stable caregiving teams, others describe a revolving door of aides and shifts that dilute continuity of care. Food quality and meal timing show variability, and some reviews flag portions, temperature, and meal freshness. A few families felt promises did not translate into reality, particularly around program consistency, transportation logistics, and certain amenities. Finally, the facility’s cost structure and value perception can vary sharply depending on the chosen tier of service, which means careful contract review is essential.
The key to weighing the pros against the cons lies in the degree of oversight and the resident’s exact needs. For a senior who thrives on social immersion, enjoys a broad activity slate, and benefits from a warm, hotel‑style setting with accessible amenities, the positives can offset the negatives when leadership is stable and staff turnover slows. The memory‑care component, a consistently highlighted strength, provides a sense of specialized support that many families value highly, especially if it’s paired with transparent updates and a hands‑on nursing presence. When the care team demonstrates dependable responsiveness and the administration communicates clearly about changes, Heritage Elm Grove becomes a defensible choice that balances comfort, engagement, and clinical oversight. The willingness of the new leadership to address shortcomings gives this community a real chance to outperform earlier reputational concerns.
To make a well‑informed decision, prospective families should focus on concrete, measurable assurances during tours and subsequent conversations. Demand current staffing ratios on each shift, ask to meet the direct caregivers who would routinely work with the loved one, and request examples of family communication, both routine updates and urgent notifications. Inspect the memory‑care unit for safety features, check how medication management is documented and monitored, and verify the on‑site therapy and nursing services staffing levels. Review sample menus for variety and nutritional balance, and seek a candid calendar of activities that demonstrates male‑ and family‑friendly options beyond traditional bingo and crafts. Finally, obtain a transparent breakdown of cost tiers, any ancillary fees, and what is included in each plan, so the value proposition is clear and aligned with the loved one’s needs. Heritage Elm Grove can be a strong, even excellent fit for the right family, provided there is rigorous diligence, steady leadership, and a clear expectation about staffing reliability and meaningful engagement.
Heritage Elm Grove in Elm Grove, WI is an assisted living community that offers 2-bedroom apartments for residents. The community specializes in providing Memory Care services for individuals with dementia or Alzheimer's disease.
Residents at Heritage Elm Grove can enjoy a variety of amenities to enhance their daily lives. On-site activities are available, as well as access to air-conditioned spaces and comfortable private bathrooms with bath tubs. A beautician is also available on-site, offering beauty salon services to residents. Cable or satellite TV is provided in each apartment, along with community-operated transportation for outings and appointments. The community also features a computer center, dining room, fitness room, gaming room, garden, and small library.
The care services offered at Heritage Elm Grove ensure the safety and well-being of its residents. There is a 24-hour call system and supervision available, along with assistance for activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers is provided, as well as specialized memory care programming for those with cognitive impairments. Medication management and meal preparation are also included in the care services.
Dining at Heritage Elm Grove is a delightful experience with international cuisine prepared by a professional chef. Special dietary restrictions such as low/no sodium or diabetic diets can be accommodated. Restaurant-style dining is provided in a spacious dining area.
Engaging activities are an essential part of life at Heritage Elm Grove. Residents can participate in various community-sponsored activities and planned day trips. Devotional activities are offered both on-site and off-site, while educational speakers and fitness programs promote lifelong learning and wellness. Happy hour events, live musical performances, karaoke nights, and wine tastings provide entertainment options for residents.
Located near essential amenities within the neighborhood, Heritage Elm Grove offers convenience for its residents. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals ensure easy access to daily necessities and recreational options.
At Heritage Elm Grove, residents receive personalized care in a comfortable and engaging environment that promotes their overall well-being.
Elm Grove, Wisconsin, offers a convenient and accessible location for seniors looking to settle in a peaceful community with easy access to essential services. With multiple pharmacies located within a few miles, medical needs are easily met. Nearby parks such as Elm Grove Village Park and Wil-O-Way Underwood Park provide opportunities for outdoor recreation and relaxation. The area is also home to reputable healthcare facilities like Froedtert Hospital and Aurora Health Center, ensuring quality medical care is readily available. A variety of restaurants offer dining options for every taste, while cafes like Starbucks provide cozy settings for socializing or enjoying a quiet cup of coffee. Places of worship such as Honey Creek Church cater to spiritual needs, and entertainment options include the Silverspot Cinema at The Corners of Brookfield. Elm Grove offers a well-rounded lifestyle for seniors seeking comfort, convenience, and community in their retirement years.
Heritage Elm Grove offers competitive pricing for its accommodations, with monthly costs reflecting the unique value it provides to residents. For a studio room, the rate is $4,825, surpassing Waukesha County's average of $4,225 but aligning closely with the state's typical cost of $3,999. When considering a one-bedroom option, Heritage Elm Grove maintains the same price point at $4,825; this is significantly higher than both Waukesha County's average of $2,752 and Wisconsin's overall average of $3,412. The two-bedroom units are priced at $5,770, which again exceeds local and state averages substantially - $2,524 in Waukesha County and $3,111 across Wisconsin. These costs reflect not only the luxurious amenities and services offered by Heritage Elm Grove but also its position as a premium choice in an increasingly competitive market.
Heritage Elm Grove offers 1-bedroom apartments and 2-bedroom apartments.
Heritage Elm Grove is located at 800 Wall Street, Elm Grove, WI 53122 in Waukesha County, Wisconsin
The features offered at Heritage Elm Grove are designed to create a supportive and nurturing environment for residents with dementia or Alzheimer's disease, significantly enhancing their quality of life. The 24-hour supervision ensures that residents are always monitored for safety and well-being, while assistance with activities of daily living--such as bathing, dressing, and transfers--promotes independence and dignity. Coordination with health care providers streamlines communication about each resident's health needs, complemented by tailored meal preparation and medication management to maintain proper nutrition and adherence to treatment plans. Specialized memory care programming addresses the cognitive challenges faced by individuals across varying stages of dementia, fostering engagement through meaningful activities. Furthermore, a mental wellness program promotes emotional support alongside incontinence care that addresses privacy concerns sensitively. Transportation arrangements for medical appointments enhance accessibility to necessary healthcare services, ensuring holistic care is consistently maintained. Collectively, these features not only accommodate essential physical needs but also cater to the emotional and cognitive well-being of residents, promoting a sense of community and familiarity that can alleviate some of the distress associated with memory disorders.
Yes, Heritage Elm Grove allows both dogs and cats.
Heritage Elm Grove on seniors.fyi includes 30 photos including images showing dining, interior, decor, floor plan, architecture, living room, lighting, bedroom, and more.
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