Congregational Home Inc.

Pros

• The OT and PT services provided at the facility were excellent.
• The food served at the community was of high quality and enjoyable.
• The rehabilitation department provided a positive experience for the individual.
• The facility was described as being beautiful, resembling a hotel suite.
• Despite some concerns, the management at Congregational Rehab was praised for their care in one of the reviews.
• The community used to be a top-notch facility according to a family member's previous experience there.
• Another visit to the facility is desired and it remains on top of their list.
• Some opinions expressed in the given reviews are negative or neutral, therefore only a limited number of positive statements could be generated from those particular reviews.

Cons

• The CNA disregarded the plan of care and removed the patient's neck brace against verbal instructions.
• The management refused to acknowledge the poor care provided despite multiple complaints.
• The nursing staff lacked in providing proper personal hygiene care and were slow to assist in toileting.
• Some staff members encouraged the use of depends rather than assisting with bathroom trips, indicating laziness.
• Certain meals were chosen for the patient without taking her preferences into consideration.
• Administration failed to address the issues raised by the patient about certain staff members needing correction.
• The nursing staff received negative feedback and requires a definite review for their services.
• The therapists at the facility were not as good as those at another community according to one review.
• Despite being a great facility, there may be limitations on additional care such as IV or antibiotics if admitted into certain areas like SNU/Hospice.

Review

When it comes to choosing a rehabilitation facility for a loved one, quality care and attention to detail are essential factors to consider. Unfortunately, there seem to be some concerns regarding the level of care provided at Congregational Rehab, according to several reviews.

One particular review details the distressing experience an elderly mother had while staying at this facility. After breaking her neck, she was in need of intensive rehabilitation. However, she expressed disappointment with the staff's failure to change her clothes and underwear regularly, despite clean garments being available. To make matters worse, a certified nursing assistant (CNA) ignored instructions not to remove her neck brace during the shower. This lack of adherence to the plan of care caused anxiety for both the patient and her family. Furthermore, abruptly stopping her pain medication led to a severe reaction that left them fearing for her life.

Another reviewer shared their mother's experience on the second floor of Congregational Rehab following a fall. While they praised the occupational therapy and physical therapy provided, they were less impressed with the nursing staff. Their mother lost weight during her stay, claiming that certain staff members would take away her food tray before she had finished eating. Additionally, they expressed frustration over what seemed like laziness in assisting with toileting needs and encouraging their mother to wet herself rather than providing assistance to use the bathroom.

The deterioration in personal hygiene care was also noted by this reviewer, raising concerns about the overall standard of nursing staff at Congregational Rehab. Despite these complaints being conveyed to the social worker, there was no follow-up from administration. It appears that corrections or improvements were not prioritized or implemented.

On a more positive note, one reviewer did highlight some positives about their loved one's experience at Congregational Rehab. The rehabilitation department received praise for their efforts and expertise in helping the patient regain movement and improve physical abilities through occupational therapy and physical therapy sessions. Another aspect that garnered appreciation was the quality of the food provided, described as excellent.

Lastly, a brief review mentioned that Congregational Rehab was once a better facility in terms of nursing staff. This reviewer shared disappointment over their loved one's regression in personal hygiene care and criticized some staff members for their laziness and slow response to assistance requests.

In conclusion, it is clear from these reviews that there are mixed opinions regarding the care provided at Congregational Rehab. While the rehabilitation department and food received some positive feedback, concerns about nursing staff neglecting personal hygiene needs, not following care plans, and potential lack of interest from management highlight areas needing improvement. When considering this facility for a loved one, it may be wise to thoroughly assess the level of care they require and ensure that all relevant details and expectations are clearly communicated with the staff.

Located in a bustling part of Brookfield, Wisconsin, this neighborhood offers a variety of amenities within close proximity. With several restaurants including Sluggo's Sports Pub & Grill and Culver's nearby, you'll have plenty of dining options to choose from. There are also numerous healthcare facilities such as Wheaton Franciscan Medical Group and Aurora Advanced Healthcare for your medical needs. Additionally, there are several pharmacies like Walgreens and Aurora Pharmacy within a short distance for convenient access to medications. If you enjoy outdoor activities, you'll appreciate the nearby parks such as Elm Grove Village Park and Fox Brook Park. Places of worship, cafes like Starbucks, hospitals including Froedtert Pavilion and Rogers Memorial Hospital, as well as Silverspot Cinema at The Corners of Brookfield are all easily accessible, making this neighborhood a desirable location for those considering senior living options in the area.

Restaurants

• Sluggo's Sports Pub & Grill (0.7 miles)
• Culver's (1.1 miles)
• Chick-Fil-A (1.2 miles)
• McDonald's (1.2 miles)
• McDonald's (1.8 miles)
• Maxim's Restaurant (2.8 miles)
• McDonald's (3.1 miles)

Physicians

• Wheaton Franciscan Medical Group (1 miles)
• Aurora Advanced Healthcare (1.8 miles)
• Drs. Roy and Associates (2.4 miles)
• Aurora Health Center (2.9 miles)
• Wheaton Franciscan Medical Group (3.7 miles)
• Froedtert Hospital (3.9 miles)
• Froedtert Clinical Cancer Center (4 miles)

Pharmacies

• Walgreens (1.5 miles)
• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.5 miles)
• Aurora Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3.1 miles)

Parks

• Elm Grove Village Park (1.9 miles)
• Dousman Stage Coach Inn Museum (2.5 miles)
• Wil-O-Way Underwood Park (2.7 miles)
• Imperial Estate Park (3.1 miles)
• Hoyt Park (3.4 miles)
• Fox Brook Park (4.3 miles)
• Greenfield Park (4.8 miles)

Places of Worship

• Northwest Baptist Church (3.2 miles)
• Honey Creek Church (4.5 miles)
• Redemption Lutheran Church (5.4 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (4.3 miles)
• Starbucks (4.5 miles)
• Starbucks (4.7 miles)
• Starbucks (6.5 miles)

Hospitals

• Froedtert Pavilion (4 miles)
• Aurora Psychiatric Hospital (4.3 miles)
• Rogers Memorial Hospital (5.4 miles)
• Ambulatory EEG Recordings (5.4 miles)
• Wheaton Franciscan - St. Joseph Campus (5.5 miles)
• Surgicenter - Children's Wisconsin (6.6 miles)

Theaters

• Silverspot Cinema - The Corners of Brookfield (4.9 miles)