Marshall Home

2635 North 130Th Street, Brookfield, WI 53005

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
60
4 stars
18
3 stars
11
2 stars
2
1 stars
9

Assisted Living

Overall Review of Marshall Home

Pros

  • pro Customers can always find great things at good prices.
  • pro The store is fantastic to visit.
  • pro It is a great place to shop.
  • pro The store offers a large selection of items at great prices.
  • pro The store is clean, well stocked, and nicely organized.
  • pro Staff are friendly, professional, and helpful.
  • pro The selection is ever-changing and offers good value.
  • pro The store is described by shoppers as a treasure trove of items.
  • pro There is a wide variety of items, including home goods, decor, and apparel.

Cons

  • pro The racial profiling is becoming insane.
  • pro They refused to accept it.
  • pro There is no WiFi offered by this store.
  • pro The employees are a bit pushy about the store credit card at checkout.
  • pro This location is lacking in inventory and is a mess. Not organized at all.
  • pro Panhandlers in the parking lot are blasting music extremely loud.
  • pro The selection of skincare and bath items is pretty limited.
  • pro A very rude, 50's ish woman smirked and rolled her eyes at the cashier.
  • pro They were both very fake toward me.
  • pro Nothing special in the men's department. Also the furniture and other furnishings are too expensive for what they are.

Review

The collection of experiences stitched together here paints a store that many shoppers adore for its treasure-hunt feel and ever-changing assortment, while others leave with a sting of frustration. Across the feedback, the common thread is a store that can feel magical and practical at the same time: a place where you can uncover great deals, stylish finds, and a surprising variety of home goods, clothes, and d?cor. Several reviewers repeatedly tout the joy of discovery, the reasonable prices, and the sense that there's "always something" to love. One person calls it a "treasure trove," another says it's "like a hidden treasure," and multiple voices express that they "love this place" for its wide selection and value. The sentiment is positive when the shopping experience goes smoothly, staff are helpful, and stock feels abundant and well-curated.

Yet the praise is frequently tempered by a different, more challenging reality that shows up in other reviews. A recurring concern is inconsistent customer service and management of in-store processes. Some shoppers recount long lines with dozens of customers waiting to check out or return items, only to see employees step in and stabilize the situation - apologizing, calling for more registers, and moving people along. In one case, a staff member went so far as to actively fetch prices and help speed things up, turning a slow moment into a more efficient experience. Another shopper reports a staffer who described products over the phone before the shopper even arrived, which made the trip feel efficient and purposeful. These moments of proactive service reinforce the store's potential when the crew is aligned and responsive.

However, there are equally strong reports of friction that color the shopping experience in more troubling ways. A standout negative claim involves perceived racial profiling, with a reviewer stating they were followed around the store from entry to checkout, wearing leggings, and left with the impression that race dictated the scrutiny. Such accounts are alarming and highlight a broader concern about how staff interact with customers of different backgrounds. Other entrants mention panhandlers in the parking lot playing loud accordion music, loud enough to be heard inside the store, which understandably disrupts the experience and pushes some customers away. Under-construction conditions inside the store are also cited as hindrances, making it harder to try on clothing or move freely through the space.

Individual incidents of rudeness or disrespect also surface in these reviews. A few assertions describe noticeably unprofessional behavior by staff, including a claim that a female employee with a nametag read a particular name allegedly gave the customer the middle finger as they left the store. There are also comments about pushy tactics at checkout, especially regarding store credit cards, which some shoppers found off-putting or coercive. These kinds of interactions can undermine the otherwise positive aspects of a visit and leave a shopper feeling undervalued or targeted.

Policy issues add another layer of dissatisfaction for some customers. One review notes a disappointing experience with a return policy: attempting to return a ball gown, the customer says the receipt clearly allows in-store or by-mail returns, but the store refused to accept it at that location. This kind of mismatch between policy on the receipt and in-store practice creates confusion and frustration, especially when contrasted with other reviews that describe helpful, flexible staff. On the whole, the store's reputation seems to hinge on which employees you encounter and which location you visit, with some stores delivering smooth, friendly, and efficient service while others feel disorganized or even inhospitable.

Finally, there's a sense that inventory and organization vary significantly from one location to another. Several reviewers contrast this store's offerings with those at other prominent retailers, noting that while some locations feel large, well-stocked, and easy to navigate, others appear lacking in inventory and less organized. Positive comments about size, cleanliness, and "great prices" coexist with complaints about a lack of size options, limited skincare or fashion stock, or a more cluttered, less orderly environment. Taken together, the reviews suggest that the overall experience you'll have can depend heavily on the specific store you visit, the day you go, and the staff you encounter.

In sum, the store presents a nuanced picture: it's a place where shoppers can uncover remarkable bargains and a wide array of items, particularly home goods and decor, and where many employees are friendly, knowledgeable, and eager to help. At the same time, customer experiences are highly variable. Positive visits are praised for helpful, proactive associates and a refreshing variety of products at fair prices, while negative visits raise serious concerns about racial profiling, aggressive sales tactics, inconsistent policy handling, noisy and disruptive surroundings, and experiences with rude or disrespectful behavior. The contrast suggests that improvements in staff training, consistent policy application, and location-specific management could help bridge the gap between the best and the worst of what customers are currently reporting.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (12 miles away) General Mitchell International (12 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Marshall Home in Brookfield, WI is an exceptional assisted living community that provides a comfortable and convenient lifestyle for seniors. Our residents enjoy a variety of amenities and care services designed to enhance their overall well-being.

The community offers a spacious dining room where residents can enjoy nutritious and delicious meals prepared by our professional culinary team. The fully furnished apartments provide a cozy and inviting atmosphere for our residents to call home. The beautiful garden and outdoor space are perfect for leisurely strolls or enjoying the fresh air.

Our dedicated housekeeping staff ensures that the living spaces are always clean and tidy, allowing residents more time to focus on activities they love. We also provide move-in coordination services to make the transition into our community seamless.

For those who require assistance with daily activities such as bathing, dressing, and transfers, our compassionate staff is available round-the-clock. We work closely with health care providers to coordinate medical needs and medication management. Our diabetes diet program provides specialized nutrition plans for residents with specific dietary requirements.

Transportation arrangements are available for medical appointments, ensuring that residents can easily access necessary healthcare services. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained.

Marshall Home is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Residents have easy access to these resources which contribute to their quality of life.

At Marshall Home, we strive to provide a supportive environment where seniors can live comfortably while receiving personalized care. Contact us today to learn more about how our assisted living community can meet your loved one's unique needs.

Nearby Places of Interest

Located in the charming city of Brookfield, Wisconsin, this area offers a variety of dining options including Sluggo's Sports Pub & Grill for casual meals and Cooper's Hawk Winery & Restaurant for a more upscale dining experience. Residents can also enjoy the numerous parks nearby such as Elm Grove Village Park and Hoyt Park for leisurely outdoor activities. The area boasts several pharmacies and healthcare facilities like Aurora Advanced Healthcare and Froedtert Hospital for convenient access to medical services. Places of worship like Northwest Baptist Church provide spiritual fulfillment while hospitals such as Froedtert Pavilion ensure quality healthcare options. Additionally, cafes like Starbucks offer cozy spots for socializing with friends or enjoying a peaceful cup of coffee. For entertainment, seniors can visit Silverspot Cinema at The Corners of Brookfield. Overall, this area in Brookfield presents a vibrant and diverse community with an array of amenities suitable for senior living.

Restaurants

  • Sluggo's Sports Pub & Grill (0.7 miles)
  • Culver's (1.4 miles)
  • McDonald's (1.5 miles)
  • McDonald's (1.5 miles)
  • Chick-Fil-A (1.6 miles)
  • Chick-Fil-A (2.9 miles)
  • Cooper's Hawk Winery & Restaurant (2.9 miles)

Parks

  • Elm Grove Village Park (1.3 miles)
  • Wil-O-Way Underwood Park (2 miles)
  • Dousman Stage Coach Inn Museum (2.2 miles)
  • Hoyt Park (2.7 miles)
  • Imperial Estate Park (3.9 miles)
  • Greenfield Park (4 miles)
  • Fox Brook Park (4.8 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Aurora Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.3 miles)
  • Swan Service-U Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)

Physicians

  • Aurora Advanced Healthcare (1.6 miles)
  • Wheaton Franciscan Medical Group (1.7 miles)
  • Aurora Health Center (2.1 miles)
  • Froedtert Hospital (3.1 miles)
  • Drs. Roy and Associates (3.2 miles)
  • Froedtert Clinical Cancer Center (3.2 miles)
  • Wheaton Franciscan Medical Group (4 miles)

Places of Worship

  • Northwest Baptist Church (3.2 miles)
  • Honey Creek Church (3.7 miles)
  • Redemption Lutheran Church (5.5 miles)

Hospitals

  • Froedtert Pavilion (3.2 miles)
  • Aurora Psychiatric Hospital (3.6 miles)
  • Rogers Memorial Hospital (4.6 miles)
  • Wheaton Franciscan - St. Joseph Campus (5 miles)
  • Surgicenter - Children's Wisconsin (5.8 miles)
  • Ambulatory EEG Recordings (6 miles)

Cafes

  • Starbucks (3.6 miles)
  • Starbucks (3.7 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.1 miles)

Theaters

  • Silverspot Cinema - The Corners of Brookfield (4.9 miles)

Frequently Asked Questions

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Nearby Communities

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