2635 North 130Th Street, Brookfield, WI 53005
For more information about senior living options: (844) 490-3973
The collection of experiences stitched together here paints a store that many shoppers adore for its treasure-hunt feel and ever-changing assortment, while others leave with a sting of frustration. Across the feedback, the common thread is a store that can feel magical and practical at the same time: a place where you can uncover great deals, stylish finds, and a surprising variety of home goods, clothes, and d?cor. Several reviewers repeatedly tout the joy of discovery, the reasonable prices, and the sense that there's "always something" to love. One person calls it a "treasure trove," another says it's "like a hidden treasure," and multiple voices express that they "love this place" for its wide selection and value. The sentiment is positive when the shopping experience goes smoothly, staff are helpful, and stock feels abundant and well-curated.
Yet the praise is frequently tempered by a different, more challenging reality that shows up in other reviews. A recurring concern is inconsistent customer service and management of in-store processes. Some shoppers recount long lines with dozens of customers waiting to check out or return items, only to see employees step in and stabilize the situation - apologizing, calling for more registers, and moving people along. In one case, a staff member went so far as to actively fetch prices and help speed things up, turning a slow moment into a more efficient experience. Another shopper reports a staffer who described products over the phone before the shopper even arrived, which made the trip feel efficient and purposeful. These moments of proactive service reinforce the store's potential when the crew is aligned and responsive.
However, there are equally strong reports of friction that color the shopping experience in more troubling ways. A standout negative claim involves perceived racial profiling, with a reviewer stating they were followed around the store from entry to checkout, wearing leggings, and left with the impression that race dictated the scrutiny. Such accounts are alarming and highlight a broader concern about how staff interact with customers of different backgrounds. Other entrants mention panhandlers in the parking lot playing loud accordion music, loud enough to be heard inside the store, which understandably disrupts the experience and pushes some customers away. Under-construction conditions inside the store are also cited as hindrances, making it harder to try on clothing or move freely through the space.
Individual incidents of rudeness or disrespect also surface in these reviews. A few assertions describe noticeably unprofessional behavior by staff, including a claim that a female employee with a nametag read a particular name allegedly gave the customer the middle finger as they left the store. There are also comments about pushy tactics at checkout, especially regarding store credit cards, which some shoppers found off-putting or coercive. These kinds of interactions can undermine the otherwise positive aspects of a visit and leave a shopper feeling undervalued or targeted.
Policy issues add another layer of dissatisfaction for some customers. One review notes a disappointing experience with a return policy: attempting to return a ball gown, the customer says the receipt clearly allows in-store or by-mail returns, but the store refused to accept it at that location. This kind of mismatch between policy on the receipt and in-store practice creates confusion and frustration, especially when contrasted with other reviews that describe helpful, flexible staff. On the whole, the store's reputation seems to hinge on which employees you encounter and which location you visit, with some stores delivering smooth, friendly, and efficient service while others feel disorganized or even inhospitable.
Finally, there's a sense that inventory and organization vary significantly from one location to another. Several reviewers contrast this store's offerings with those at other prominent retailers, noting that while some locations feel large, well-stocked, and easy to navigate, others appear lacking in inventory and less organized. Positive comments about size, cleanliness, and "great prices" coexist with complaints about a lack of size options, limited skincare or fashion stock, or a more cluttered, less orderly environment. Taken together, the reviews suggest that the overall experience you'll have can depend heavily on the specific store you visit, the day you go, and the staff you encounter.
In sum, the store presents a nuanced picture: it's a place where shoppers can uncover remarkable bargains and a wide array of items, particularly home goods and decor, and where many employees are friendly, knowledgeable, and eager to help. At the same time, customer experiences are highly variable. Positive visits are praised for helpful, proactive associates and a refreshing variety of products at fair prices, while negative visits raise serious concerns about racial profiling, aggressive sales tactics, inconsistent policy handling, noisy and disruptive surroundings, and experiences with rude or disrespectful behavior. The contrast suggests that improvements in staff training, consistent policy application, and location-specific management could help bridge the gap between the best and the worst of what customers are currently reporting.
Marshall Home in Brookfield, WI is an exceptional assisted living community that provides a comfortable and convenient lifestyle for seniors. Our residents enjoy a variety of amenities and care services designed to enhance their overall well-being.
The community offers a spacious dining room where residents can enjoy nutritious and delicious meals prepared by our professional culinary team. The fully furnished apartments provide a cozy and inviting atmosphere for our residents to call home. The beautiful garden and outdoor space are perfect for leisurely strolls or enjoying the fresh air.
Our dedicated housekeeping staff ensures that the living spaces are always clean and tidy, allowing residents more time to focus on activities they love. We also provide move-in coordination services to make the transition into our community seamless.
For those who require assistance with daily activities such as bathing, dressing, and transfers, our compassionate staff is available round-the-clock. We work closely with health care providers to coordinate medical needs and medication management. Our diabetes diet program provides specialized nutrition plans for residents with specific dietary requirements.
Transportation arrangements are available for medical appointments, ensuring that residents can easily access necessary healthcare services. Additionally, we offer scheduled daily activities to keep our residents engaged and entertained.
Marshall Home is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Residents have easy access to these resources which contribute to their quality of life.
At Marshall Home, we strive to provide a supportive environment where seniors can live comfortably while receiving personalized care. Contact us today to learn more about how our assisted living community can meet your loved one's unique needs.
Located in the charming city of Brookfield, Wisconsin, this area offers a variety of dining options including Sluggo's Sports Pub & Grill for casual meals and Cooper's Hawk Winery & Restaurant for a more upscale dining experience. Residents can also enjoy the numerous parks nearby such as Elm Grove Village Park and Hoyt Park for leisurely outdoor activities. The area boasts several pharmacies and healthcare facilities like Aurora Advanced Healthcare and Froedtert Hospital for convenient access to medical services. Places of worship like Northwest Baptist Church provide spiritual fulfillment while hospitals such as Froedtert Pavilion ensure quality healthcare options. Additionally, cafes like Starbucks offer cozy spots for socializing with friends or enjoying a peaceful cup of coffee. For entertainment, seniors can visit Silverspot Cinema at The Corners of Brookfield. Overall, this area in Brookfield presents a vibrant and diverse community with an array of amenities suitable for senior living.
Marshall Home is located at 2635 North 130Th Street, Brookfield, WI 53005 in Waukesha County, Wisconsin
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