Cornerstone Caregiving - North Milwaukee

Pros

• Nina was great during orientation; she explained everything thoroughly and was very knowledgeable.
• Peggy and Nina are wonderful workers who are helpful and welcoming.
• The staff are very friendly, informative, and patient.
• The orientation is detailed and well-organized, with Nina providing clear guidance.
• The company cares for its employees and shows appreciation for their work.
• Nina Cash is a great person who explains the ins and outs of the job and makes trainees feel welcome.
• Nona and Peggy are literally the best; they are always there for caregivers.
• The office staff are nice and reassuring, ensuring caregivers find the best match.
• Cornerstone Staffing is considered the best, with Peggy, Nina, and Reina described as great managers.

Cons

• The reviewer claims management is rude and plays favorites - certain people get all the shifts while others have no hours.
• They allege intimidation and favoritism instead of fair treatment.
• The workplace is described as not professional or respectful.
• The reviewer alleges the company charged their family for hours never performed by employees because of no-shows.
• It is claimed that the company buys 5-star ratings by bribing employees with cheap gift cards (e.g., McDonald's).
• The reviewer asserts the company's books need to be checked.

Review

The collection of experiences people have shared about Cornerstone Caregiving (and related Cornerstone staffing) paints a complex picture. On one hand, there is a strong, widely echoed sense of warmth, support, and professional onboarding. On the other, there are serious concerns raised about management practices, fairness, and even ethical questions related to how some offices handle hours and client assignments. Taken together, the reviews suggest a workplace with a genuine commitment to caregiving excellence and a culture that can feel both welcoming and challenging, depending on who you ask and where you work.

Several reviewers describe a storefront of optimism and potential at Cornerstone. They praise the orientation process as detailed, thorough, and welcoming. It's not unusual to see references to a specific team - Nina, Peggy, Reina, Ali, and others - who consistently appear in the early days of employment. Orientation is depicted as a time when new caregivers learn the ins and outs of the job, understand the regulatory requirements, and feel prepared to start working. In many accounts, the orientation staff are described as patient, friendly, and encouraging, setting a positive tone for what is to come.

Within this supportive tone, Nina in particular is repeatedly highlighted as an exceptional guide and trainer. Reviewers describe her as energetic, knowledgeable, and approachable, someone who "explained EVERYTHING" and made the onboarding process feel clear and manageable. Her ability to convey the job's practicalities with warmth and humor helps new hires feel confident about joining Cornerstone. Other names - Peggy, Reina, Ali, and Nona - are similarly praised for their professionalism, accessibility, and capacity to make caregivers feel welcome and valued. Phrases like "Nina was great," "Peggy and Reina are wonderful managers," and "the staff made me feel very positive and prepared for work" recur across many positive posts, reinforcing a sense that the organization has built a dependable support network around new employees.

Beyond orientation, a number of reviewers emphasize the company's overall culture as friendly, patient, and customer-focused. The office staff are described as nice and reassuring, with a knack for finding the best client-caregiver matches and offering ongoing training opportunities for caregivers willing to expand their skills. There's a recurring theme of flexibility and appreciation: a number of caregivers note the willingness to accommodate schedules, the emphasis on training for specialized tasks, and a genuine effort to pair caregivers with clients in a way that aligns abilities with needs. In short, many feel they are stepping into a community that honors both caregivers and clients.

Many testimonials frame Cornerstone as a place where staff feel supported and valued, with managers who "go above and beyond" to help both clients and employees. The sentiment here is one of gratitude for the professionalism and care demonstrated by leadership and front-line supervisors. Words like "lovely," "great," and "amazing" appear frequently, accompanied by expressions of eagerness to start, to grow, and to contribute to the mission. The tone across these posts is consistently hopeful: people are excited to begin their journey, to learn, and to be part of a team that prioritizes care, integrity, and personal development.

Despite the overwhelmingly positive threads, there are notable, more troubling voices in the mix. A subset of reviews details concerns about management behavior, including alleged intimidation and favoritism - reports that some employees receive more shifts than others and that there is a pressure-filled environment that can feel punitive. One post describes a manager's remark, "Do you want to be removed from our staff?" as evidence of an intimidating culture. Another account accuses the office of unethical practices, such as charging for hours never worked due to no-shows, and calls out a particular supervisor by name. These voices emphasize a need for accountability, fair scheduling practices, and a respectful workplace environment, highlighting that not all experiences align with the positive narratives.

In the long view, the company appears to have two intertwined realities: a core strength in compassionate care, supportive onboarding, and a workforce that genuinely enjoys the people they work with; and a set of systemic concerns around management practices that some employees felt harmed their experience. The positive stories reflect a robust onboarding process, strong relationships with kind and capable mentors, and a culture that can feel like a family when things go right. The negative accounts, meanwhile, underscore the importance of addressing fairness in scheduling, transparency in operations, and consistent, respectful leadership across offices. Together, they sketch a landscape where Cornerstone has much to celebrate, but also meaningful work to do to ensure every caregiver feels respected, fairly treated, and truly part of the same shared mission.

For prospective caregivers considering Cornerstone, the message is nuanced. If you're drawn to a workplace that prioritizes thorough training, supportive mentors, and a community-oriented culture, you'll find many reasons to feel hopeful. The standout experiences with Nina, Peggy, Reina, and others suggest a strong foundation for professional growth, with clear opportunities to learn the ropes, build meaningful client relationships, and enjoy a welcoming onboarding experience. On the other hand, it's prudent to consider the concerns raised about management practices in certain offices and to seek clarity on how scheduling, accountability, and ethical standards are enforced company-wide. If you value a culture of care, but also want assurances about fair treatment and transparent leadership, you may want to ask specific questions during the interview about shift allocation, performance expectations, and avenues for reporting concerns.

Overall, Cornerstone Caregiving presents as a company with a compelling mission and a positive core culture, anchored by dedicated staff who are often described as friendly, knowledgeable, and genuinely invested in the well-being of clients and caregivers alike. The strongest endorsements come from those who have experienced direct, personal support from Nina, Peggy, and a team of onsite mentors who ease the transition into caregiving. Yet the cautionary tales about management pressure and perceived unfairness serve as a reminder that, like many organizations navigating growth and client demand, there is room for ongoing improvement. If the leadership can address those concerns head-on - ensuring fairness, accountability, and a consistently respectful workplace - the combined strengths of training, camaraderie, and compassionate care position Cornerstone as a place where caregivers can thrive while making a meaningful difference in the lives of those they serve.

Pharmacies

• Aurora Pharmacy (0.6 miles)
• Walgreens (1.6 miles)
• Walgreens (2 miles)
• Pick 'n Save Pharmacy (2.3 miles)
• Swan Service-U Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)

Parks

• Elm Grove Village Park (1 miles)
• Wil-O-Way Underwood Park (1.6 miles)
• Dousman Stage Coach Inn Museum (2 miles)
• Greenfield Park (2.3 miles)
• Hoyt Park (2.4 miles)
• The Big Backyard (4.1 miles)
• West Allis West Milwaukee Recr (4.5 miles)

Physicians

• Aurora Health Center (1 miles)
• Froedtert Hospital (2.2 miles)
• Froedtert Clinical Cancer Center (2.3 miles)
• Lincoln Avenue Clinic (2.8 miles)
• Aurora Advanced Healthcare (2.8 miles)
• Wheaton Franciscan Medical Group (3.6 miles)
• Prohealth Care Medical Centers (3.8 miles)

Restaurants

• Brass Monkey (1.7 miles)
• Chick-Fil-A (2.1 miles)
• McDonald's (2.1 miles)
• Cooper's Hawk Winery & Restaurant (2.2 miles)
• Sluggo's Sports Pub & Grill (2.4 miles)
• Champps Americana (2.4 miles)
• McDonald's (2.6 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (2.6 miles)
• Starbucks (3.1 miles)
• Starbucks (5.4 miles)

Hospitals

• Froedtert Pavilion (2.3 miles)
• Rogers Memorial Hospital (2.8 miles)
• Aurora Psychiatric Hospital (3 miles)
• Surgicenter - Children's Wisconsin (4 miles)
• Wheaton Franciscan - St. Joseph Campus (5.2 miles)

Places of Worship

• Honey Creek Church (2.6 miles)
• Northwest Baptist Church (4.4 miles)

Theaters

• Silverspot Cinema - The Corners of Brookfield (4.8 miles)