Care Partners Eau Claire

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  • Interior

    Two floral-patterned armchairs with a table and lamp in between, creating a cozy seating area.
  • Decor

    A cozy dining area with wooden tables and chairs, featuring decorative elements and a vase of flowers on each table.
  • Living Room

    A cozy living room with a sofa, coffee table, lamps, and a wall-mounted TV.
  • Building

    A sunny outdoor patio with tables and red umbrellas next to a building, surrounded by a black metal fence.
  • Architecture

    A building exterior featuring a stone wall and a black metal fence enclosing a small patio area.
  • Bedroom

    A cozy bedroom with a single bed, nightstand, and lamp.
  • Dining

    A quiet dining area with round tables, chairs, and soft lighting.
  • Landscaping

    A modern single-story building under a clear blue sky with scattered clouds.
  • Patio

    A cozy patio setting with a bench and potted plants.
  • Television

    A cozy living room with a patterned chair, sofas, lamps, and a television.
  • Wall Art

    A cozy living room setup with patterned armchairs and decorative wall art.
  • Piano

    A black piano with a wall-mounted clock above in a cozy interior setting.
  • Lounge

    A cozy seating area with patterned chairs and a central lamp.

Care Partners Eau Claire

3337 Birch Street, Eau Claire, WI 54703

For more information about senior living options: (844) 490-3973

3 from 15 reviews
5 stars
7
4 stars
0
3 stars
1
2 stars
0
1 stars
7

Assisted Living Memory Care

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    Overall Review of Care Partners Eau Claire

    Pros

    • pro The facility has a home-like environment.
    • pro The director, assistant director, and staff have a good sense of humor and a welcoming vibe.
    • pro Care Partners on Birch Street feels like one big happy family.
    • pro The residents love the staff, and the staff love the residents.
    • pro It is heartwarming to see residents engaging with staff and other residents in puzzles, painting, crafts, music, and singing.
    • pro The staff is friendly and courteous.
    • pro The location is simple to find.
    • pro The atmosphere is calm and friendly when visiting.
    • pro A new director has improved care.

    Cons

    • pro The staff did not wear masks, and the director did not seem to have a coherent plan to mitigate Covid-19 risks.
    • pro Covid ran rampant through the facility in 2020.
    • pro Caregivers did not wear masks and most had tested positive for Covid, with residents affected (pneumonia and Covid).
    • pro Staff came to work with Covid and potentially exposed residents, described as unprofessional and reckless.
    • pro Nurses wouldn't wear masks and were unsanitary.
    • pro Nurses didn't wear masks even during the pandemic and worked while having Covid.
    • pro During the global pandemic, caretakers did not wear masks and continued to care for the elderly after testing positive, deemed irresponsible and reckless.
    • pro One reviewer warned families not to place their loved ones there.

    Review

    Entering Care Partners on Birch Street, the impression many visitors carry away is that of walking into a home rather than a sterile institution. The setting is described as warm and inviting, with a distinctly home-like vibe that makes guests feel at ease rather than like they've stepped into a clinical environment. People frequently remark on the director, the assistant director, and the staff as having a good sense of humor and a welcoming energy, which leaves a strong positive first impression. In several accounts, this friendly atmosphere translates into a recommendation to others, suggesting that for many families this is a place worth considering when a loved one needs assisted living care.

    A central theme in the feedback is the sense that Care Partners on Birch Street functions as one big, caring family. Residents are portrayed as genuinely enjoying the company of the staff, and the staff are described as caring and affectionate in return. The interactions appear to be more than transactional care; there's an emphasis on warmth and mutual respect. Observers notice residents engaging with staff and with each other in meaningful activities - puzzles, painting, crafts, playing music, and singing together are highlighted as examples of daily life at the community. The overall mood in these accounts is heartwarming, with many describing the place as a great environment for aging adults who want to stay engaged and connected.

    Another thread in the narrative underscores the facility's practical layout and services. Reviewers note that the site is conveniently located and easy to find, and they acknowledge the distinction between the assisted living offerings and the separate memory care building. The staff are repeatedly described as friendly and courteous, and the existence of both assisted living and memory care under one roof is portrayed as a strength. For families weighing options, these structural aspects - clear separation of levels of care, friendly doorways, and approachable staff - contribute to a sense that the community is equipped to handle a range of needs.

    However, the same body of feedback does not shy away from significant safety concerns raised during the COVID era. Some reviewers report that staff were not wearing masks, and that the director did not appear to have a coherent plan for mitigating the risk of Covid-19 in the face of ongoing warnings. This particular theme appears to have left a negative impression in several accounts, contrasting sharply with the otherwise warm and homey atmosphere described elsewhere. The tension between a welcoming environment and concerns about safety protocols creates a mixed picture of the facility's operations during the height of the pandemic.

    There is a note of hopeful change tied to more recent observations. One reviewer mentions that a new director has taken the helm and that care is reportedly improved under new leadership. In that account, there is an optimism about the direction the facility is taking, with an acknowledgment that prior issues - specifically regarding COVID-19 management - were present in the past, including incursions during 2020. A cautious re-rating from one star to three stars is offered in light of perceived improvements, though the reviewer also notes that the bar was set quite low by the earlier experiences.

    Despite the tempered optimism, several strongly negative anecdotes surface in the feedback. One account is particularly pointed, expressing that if it were possible to give only one star, that rating would be justified. The reviewer claims that caregivers did not wear masks and that most staff members had tested positive for COVID, painting a troubling picture with a specific case where a friend's great grandfather suffered pneumonia and COVID simultaneously. The implication is that the risk to vulnerable residents was unacceptably high in this instance, raising alarms for families researching potential placements.

    Another set of comments describes staff coming to work while COVID-positive and allegedly transmitting the virus to residents, framed as unprofessional and reckless given the impact on older individuals. The concerns extend to nurses, who are described as not wearing masks and being unsanitary. A particular emphasis is placed on the seriousness of working while infected, with phrases that convey strong disapproval and a sense of danger for residents who are already medically fragile. The frequency and intensity of these claims contribute to a narrative that safety protocols were inconsistent or insufficient during certain periods.

    Further amplification of the negative sentiment comes from the assertion that during a global pandemic, caregivers did not wear masks and continued to care for the elderly after testing positive. The language used characterizes this behavior as irresponsible and reckless, underscoring the perceived stakes involved when caring for older adults with heightened vulnerability to infectious disease. While these accounts are stark, they are framed as serious criticisms offered by concerned family members and visitors who describe the consequences they observed or were told about.

    Amid these concerns, there remains occasional appreciation for the atmosphere experienced during visits. One reviewer notes that the environment can feel calm and friendly when visiting a loved one, suggesting that personal interactions within the facility can still be positive even when broader safety issues are controversial. This sentiment serves as a reminder that experiences at the community can vary widely depending on who is present, the time, and how closely safety practices are followed on any given day.

    Taken together, the range of experiences paints a complex picture of Care Partners on Birch Street. On the one hand, many visitors and residents speak to a warm, home-like environment where staff feel like family, residents engage in creative and social activities, and a sense of community flourishes. On the other hand, the same pool of feedback includes persistent and highly serious concerns about mask-wearing, infection control, and safety protocols during the pandemic, with several accounts alleging that staff contracted or transmitted COVID and that protective measures were not consistently followed. The juxtaposition of heartfelt, everyday warmth with troubling safety criticisms underscores how crucial robust, transparent safety practices are in settings that care for older adults. For families evaluating this facility, the stories suggest a facility capable of genuine care and connection, while also highlighting the importance of clearly communicated and rigorously enforced health measures to protect residents' well-being.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chippewa Valley Regional (3 miles away) Chippewa Valley Regional (3 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Care Partners Eau Claire in Eau Claire, WI is an exceptional assisted living community that specializes in providing memory care services. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

    The community offers fully furnished accommodations with cable or satellite TV, ensuring that residents can relax and unwind in their personal space. A dining room is available for communal meals, where residents can socialize and enjoy delicious meals prepared by the staff. The kitchenette allows for small meal preparation if desired.

    Care Partners Eau Claire also provides housekeeping services to maintain a clean and organized environment. Outdoor spaces and gardens offer opportunities to enjoy nature and spend time outdoors. Wi-Fi/high-speed internet and telephone services are available to keep residents connected with their loved ones.

    With 24-hour supervision, residents receive round-the-clock support from the caring staff. Assistance with activities of daily living such as bathing, dressing, and transfers ensures that residents can maintain their independence while receiving the help they need. The dedicated team coordinates with health care providers to ensure comprehensive care for each resident's unique needs.

    Residents with specific dietary requirements benefit from special dietary restrictions catered by the community's dining services. Medication management is provided to ensure that residents take their medications correctly and on time. Additional programs promote mental wellness and cater to individuals with mild cognitive impairment.

    Transportation arrangements are available for medical appointments, ensuring that residents have easy access to necessary healthcare services. Care Partners Eau Claire also offers respite or short-term stays for those who require temporary assistance or recovery support.

    The vibrant community boasts various activities tailored to individual interests, including resident-run activities and scheduled daily activities. For those seeking entertainment outside the community, numerous cafes, parks, pharmacies, restaurants, theaters, hospitals, places of worship, and medical transportation options are conveniently located nearby.

    Care Partners Eau Claire strives to provide a nurturing environment where seniors with memory care needs can thrive while receiving exceptional care and support.

    Nearby Places of Interest

    Pharmacies

    • Achieve Wellness Add to Favorites (0.1 miles)
    • Value Center Health Mart Pharmacy (1.2 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (1.6 miles)
    • Value Center Health Mart Pharmacy (2 miles)
    • Midelfort Pharmacy & Home Medical (2.3 miles)
    • Mayo Clinic Health System - Pharmacy & Home Medical (2.6 miles)

    Parks

    • River Prairie Park (0.2 miles)
    • Mount Tom Park (1 miles)
    • Cinder City Park (1.3 miles)
    • Phoenix Park (2.2 miles)
    • Owen Park (2.2 miles)
    • Owen Park Bandshell (2.3 miles)
    • Domer Park (2.5 miles)

    Restaurants

    • 44 North (0.2 miles)
    • Casa Vallarta (0.7 miles)
    • Brickhouse Pub & Grub (0.8 miles)
    • Papa John's Pizza (1.1 miles)
    • Noodle Tea House (1.2 miles)
    • Wagner's Lanes (1.7 miles)
    • The Hubb (1.7 miles)

    Physicians

    • DeFatta ENT & Facial Plastic Surgery (0.5 miles)
    • DeFatta ENT Ear, Nose, and Throat (0.6 miles)
    • Harris Nathan Dr Chippewa Valley Orthopedics And Sports Medicine Altoona (0.6 miles)
    • Marshfield Clinic (0.9 miles)
    • Richard E. Larson DC (1.2 miles)
    • Oakleaf Advanced Wound Care (1.7 miles)
    • Mccafferty, Patricia - Department of Human Services (2.3 miles)

    Places of Worship

    • Our Redeemer Lutheran Church (1.2 miles)
    • Calvary Baptist Church (1.8 miles)
    • Diocese Of La Crosse (1.9 miles)
    • Restoration Church (2 miles)
    • Grace Lutheran Foundation (2.1 miles)
    • Harvestime Church (2.5 miles)
    • Western Wisconsin Intervarsity (2.5 miles)

    Cafes

    • Starbucks (1.7 miles)
    • The Nostalgic Bean (1.8 miles)
    • Starbucks (1.9 miles)
    • Acoustic Cafe (2 miles)
    • Star Cup (2 miles)
    • Olson S Ice Cream (2.1 miles)
    • The French Press (2.3 miles)

    Hospitals

    • Luther Hospital Ccu (2.5 miles)
    • Luther Hospital (2.6 miles)
    • Mayo Clinic Health System Eau Claire Hospital (2.6 miles)
    • Sacred Heart Hopital (3.1 miles)
    • Emergency Department, HSHS Sacred Heart Hospital (3.1 miles)
    • Sacred Heart Hospital (3.1 miles)
    • Oakleaf Surgical Hospital (3.2 miles)

    Theaters

    • Micon Cinemas Eau Claire (2.5 miles)

    Transportation

    • United Airlines (2.8 miles)
    • Budget Car Rental (3 miles)

    Frequently Asked Questions

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