Brotoloc North Hastings View

813 Zephyr Hill, Eau Claire, WI 54703

For more information about senior living options: (844) 490-3973

3.5 from 8 reviews
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    Overall Review of Brotoloc North Hastings View

    Pros

    • pro A positive side to it is that they have caring staff that are willing to talk to residents about anything and help them out.
    • pro It wasn't bad at first.
    • pro It got better over time.
    • pro The reviewer expresses relief that a staff member who was mean got fired.

    Cons

    • pro The program manager at Hastings View became mean toward residents in the last year.
    • pro A resident at North Crossings was mean to him and to staff.
    • pro A Timberview staff member was strict, locking up food that residents should have access to, along with other items; that staff member was fired.
    • pro Another staff member supported the mean resident and repeatedly jeopardized his medications, including the possibility of giving morning and night meds together.
    • pro He had to make phone calls to stop wrong meds from being given at the wrong times and mixed with night meds.
    • pro The Timberview House in Eau Claire makes it hard to work by not providing weekend transportation, while most jobs require weekend hours.
    • pro There is a person at the facility who punches residents and staff, and nothing is done about it.
    • pro There are hazards such as a live wire in the boiler room taped to a water pipe.
    • pro A basement flooded and staff watched as residents cleaned up sewage water and did not offer gloves or help.

    Review

    The experiences described span several facilities in Eau Claire, tracing a path from a roughly decent start to a series of troubling concerns about management, safety, and day-to-day care. At Hastings View, the writer recalls a first year that wasn't terrible, but notes that the program manager grew mean as the years went on. This shift in attitude colored the overall sense of the place, and by the time the reviewer reached the end of their stay there, the atmosphere had soured enough that they chose to transfer to North Crossings. The change in environment felt like a relief in some ways, but it wasn't a clean slate - old patterns and friction would reappear in new forms.

    Once at North Crossings, the reviewer describes a mixed picture. There was a period when a resident was mean to both the reviewer and the staff, which added strain to daily life. Then things did improve, suggesting that some aspects of care or administration at North Crossings could function adequately. However, the experience is marred by the behavior of two staff members who stood out for all the wrong reasons. The first came from Timberview and is described as strict to the point of locking up foods and other items that residents should have access to at all times. This staff member was eventually fired, which the reviewer frames as a positive development, implying that the removal of that level of control made life more bearable.

    The second troubling profile at North Crossings involved another staff member who, instead of supporting the residents, appeared to defend the mean resident all the time and actively undermined the reviewer's medication routine. The reviewer recounts a specific danger: this staff member attempted to administer morning and night medications together, a move that could cause serious dosing errors. The situation escalated to the point where the reviewer had to make phone calls to halt the improper practice and ensure that medications were not given at the wrong times. The account conveys a palpable fear of medication mismanagement and the fragility of the system when counterproductive staff attitudes intersect with something as critical as daily medications.

    The narrative then shifts to a different facility - timberview house, part of a BrotoloLocs arrangement in Eau Claire - where the reviewer experiences a different set of concerns about job support, safety, and staff behavior. The group home says it will help with jobs and transportation, but the reviewer claims the reality is the opposite: it becomes effectively impossible to work because weekend transportation isn't provided and most jobs require weekend hours. The discrepancy between promised support and practical reality is a recurring theme, casting doubt on the program's ability to translate stated goals into usable opportunities for residents.

    Compounding these issues is the presence of a person described as fitting a higher level of care who, the reviewer alleges, punches residents as well as staff. The implication is that safety and accountability mechanisms were insufficient to address aggressive behavior, creating an environment where violence could go unchecked. The physical safety of residents is called into question not only by this individual's actions but also by observed hazards in the facility, such as a live wire in the boiler room taped to a water pipe. Such hazards would understandably raise serious concerns about compliance with safety standards and the ongoing risk to residents.

    Another alarming episode involved a basement flood, during which both a resident and the reviewer had to call the state for intervention. The staff allegedly watched as they cleaned up sewage water, with no gloves or other protective provisions offered to help manage the situation. This particular incident underscores a broader sense of neglect in crisis situations, suggesting that the staff did not always provide basic safety equipment or prompt assistance when problems arose.

    Amid these many difficulties, the reviewer does acknowledge a positive thread: there are caring staff at times who are willing to talk about anything and offer help. This nuance - occurring alongside repeated reports of mismanagement, safety hazards, and inconsistent support - paints a picture of a program with pockets of genuine care that nonetheless struggles with structural and procedural shortcomings. It hints at a complex environment where good individuals can be found within a system that, as described, often falls short of ensuring reliable safety, proper medication handling, and meaningful opportunities for residents to engage in work without undue barriers.

    Overall, the experiences convey a strong sense of frustration and concern about how residents are treated, how safety hazards are managed, and how well staff transition from supportive roles into consistent, responsible caregiving. The narrative suggests that while there are moments of kindness and decency, the persistent issues - strict and inconsistent control, questions about medication administration, barriers to employment, violent behavior by a resident, and dangerous physical hazards - undercut the stability and trust residents need. The reviewer's account reads as a call for substantial improvements in supervision, safety protocols, access to work-related opportunities, and accountability for staff behavior to ensure residents' wellbeing and trust in the systems designed to support them.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chippewa Valley Regional (3 miles away) Chippewa Valley Regional (3 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Brotoloc North Hastings View in Eau Claire, WI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our beautifully designed facility features a spacious dining room where residents can enjoy delicious meals prepared by our skilled chefs. The community is fully furnished and includes outdoor spaces such as gardens, providing a serene and peaceful environment for residents to relax and enjoy nature.

    At Brotoloc North Hastings View, we understand the importance of maintaining a clean and organized living space, which is why we provide housekeeping services to ensure that all common areas and individual apartments are kept neat and tidy. Additionally, our move-in coordination service takes care of all the logistics involved in transitioning to our community, making the process stress-free for both residents and their families.

    We prioritize the health and safety of our residents by offering assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also coordinates with healthcare providers to ensure that residents receive proper medical care when needed. We have trained professionals who specialize in diabetes diets, medication management, and meeting special dietary restrictions.

    Transportation arrangement services are available for medical appointments as well as visits to nearby doctors' offices. For those who prefer not to drive themselves, we offer convenient transportation options. In terms of recreation, residents can engage in various scheduled daily activities to stay active physically, mentally, and socially.

    Located in Eau Claire, WI, Brotoloc North Hastings View enjoys a prime location surrounded by numerous cafes, parks, pharmacies, physicians' offices,and restaurants nearby. Places of worship are easily accessible for those seeking spiritual fulfillment while theaters provide entertainment options for residents who enjoy cultural activities. Moreover, our community is within close proximity to several hospitals for quick access to emergency medical care if ever required.

    Come experience the warmth and comfort of Brotoloc North Hastings View's assisted living community, where you will find exceptional amenities, compassionate care, and a vibrant neighborhood to call home.

    Nearby Places of Interest

    Restaurants

    • Casa Vallarta (0.2 miles)
    • Brickhouse Pub & Grub (0.3 miles)
    • 44 North (0.7 miles)
    • Papa John's Pizza (1.1 miles)
    • Noodle Tea House (1.2 miles)
    • The Lakely (1.4 miles)
    • Jimmy John's (1.5 miles)

    Physicians

    • Marshfield Clinic (0.3 miles)
    • DeFatta ENT & Facial Plastic Surgery (1.1 miles)
    • DeFatta ENT Ear, Nose, and Throat (1.1 miles)
    • Harris Nathan Dr Chippewa Valley Orthopedics And Sports Medicine Altoona (1.1 miles)
    • Richard E. Larson DC (1.2 miles)
    • Mccafferty, Patricia - Department of Human Services (1.9 miles)
    • Oakleaf Advanced Wound Care (1.9 miles)

    Pharmacies

    • Achieve Wellness Add to Favorites (0.4 miles)
    • Value Center Health Mart Pharmacy (1.2 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (1.7 miles)
    • Mayo Clinic Health System - Pharmacy & Home Medical (2.1 miles)
    • Value Center Health Mart Pharmacy (2.1 miles)
    • Midelfort Pharmacy & Home Medical (2.5 miles)

    Parks

    • Mount Tom Park (0.6 miles)
    • River Prairie Park (0.7 miles)
    • Phoenix Park (1.7 miles)
    • Cinder City Park (1.7 miles)
    • Owen Park (1.9 miles)
    • Owen Park Bandshell (1.9 miles)
    • Domer Park (2 miles)

    Places of Worship

    • Our Redeemer Lutheran Church (0.7 miles)
    • Diocese Of La Crosse (1.4 miles)
    • Restoration Church (1.6 miles)
    • Grace Lutheran Foundation (1.7 miles)
    • Calvary Baptist Church (1.8 miles)
    • Western Wisconsin Intervarsity (2.1 miles)
    • Cornerstone Christian Church (2.6 miles)

    Cafes

    • Star Cup (1.5 miles)
    • Acoustic Cafe (1.6 miles)
    • Olson S Ice Cream (1.6 miles)
    • Starbucks (1.8 miles)
    • Starbucks (2 miles)
    • The Goat Coffee House (2.3 miles)
    • The Nostalgic Bean (2.3 miles)

    Hospitals

    • Luther Hospital Ccu (2 miles)
    • Luther Hospital (2.1 miles)
    • Mayo Clinic Health System Eau Claire Hospital (2.1 miles)
    • Sacred Heart Hopital (2.7 miles)
    • Emergency Department, HSHS Sacred Heart Hospital (2.7 miles)
    • Sacred Heart Hospital (2.7 miles)
    • Marshfield Clinic Urgent - Humayun N Khan MD (3 miles)

    Transportation

    • United Airlines (2.6 miles)
    • Budget Car Rental (2.8 miles)

    Theaters

    • Micon Cinemas Eau Claire (2.7 miles)

    Frequently Asked Questions

    Where is Brotoloc North Hastings View?

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