W54 N519 Highland Drive, Cedarburg, WI 53012
For more information about senior living options: (844) 490-3973
New Care Family Services Cedarburg House offers competitive pricing for its accommodation options, reflecting a strong commitment to affordability in comparison to broader regional and state averages. For semi-private rooms, residents can expect a monthly cost of $1,800, significantly lower than the Washington County average of $3,809 and the overall Wisconsin average of $3,977. Similarly, private rooms at Cedarburg House are priced at $2,100, which also presents a considerable savings compared to the county's average of $4,783 and the state's average of $4,339. This positioning not only enhances accessibility for families seeking quality care but also underscores Cedarburg House's reputation as an economically sensible choice in long-term care.
| Floor plans | New Care Family Services Cedarburg House | Washington County | Wisconsin |
|---|---|---|---|
| Semi-Private | $1,800 | $3,809 | $3,977 |
| Private | $2,100 | $4,783 | $4,339 |
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Cedarburg Health Services emerges in these accounts as a place where care is felt deeply across many disciplines. Families and residents consistently highlight a culture built around empathy, engagement, and hands-on involvement from the people who matter most in daily life: the therapists, nurses, CNAs, social workers, activity coordinators, and the administrative leaders who guide the unit. Across multiple voices, the therapy team stands out for their impact, with Lindsay, Carli, Cara, Kimberly, Jean, Emily, and Kenyata named as therapists who bring warmth, skill, and genuine encouragement to every session. In particular, Lindsay, Kimberly, and Cara are repeatedly singled out as outstanding, with patients expressing that their dedication and compassion have been pivotal to the progress they've achieved during rehab. The sentiment is clear: the therapy department can be a transformative force in a resident's recovery, and these clinicians are remembered as a bright spot in a challenging journey.
The effectiveness of the therapy program is repeatedly described as a catalyst for real improvement. One reviewer notes that the therapists' empathy and encouragement create a positive, motivating environment that helps residents push themselves to do their best. The stories speak to a shared sense that progress is possible and meaningful when therapists partner with patients in a supportive way. This theme of partnership - between therapist and patient, and among the care team as a whole - appears consistently across the reviews, reinforcing the impression that CHS prioritizes person-centered rehabilitation and strives to keep residents engaged and hopeful about their trajectory.
There are touching narratives about family members witnessing recovery firsthand, including a brother who arrived after a devastating stroke from a ruptured brain aneurysm. In this account, the PT department is described as phenomenal, moving a patient from bedridden to a sitting position within a couple of days and delivering care that felt far superior to what the reviewer had experienced at other facilities. The family member notes that, while communication gaps with some staff were a concern at times, other members of the team - especially Evan, the director, and Lorrie, the social worker - were consistently responsive and dependable. They emphasize that many CNAs and nurses contributed to the overall positive experience, even if not all staff members wore nametags. Taken together, the narrative suggests that CHS can deliver extraordinary rehab outcomes when core leaders are engaged and communication is steady, and it underscores the importance of reliable points of contact for families navigating a loved one's care.
Not every experience is without fault. One reviewer describes a troubling visit six weeks apart, reporting soiled bed sheets, long nails, dirty fingernails, lack of trash liners, and wrappers scattered on the floor - conditions that evoke concerns about housekeeping and overall attention to cleanliness. The reviewer speculates that the resident's lack of visitors may have contributed to a perception that staff could get away with subpar care, calling the situation "shameful" and urging a higher standard of upkeep. This perspective stands in contrast to the many praise-filled entries and serves as a reminder that, even in facilities with strong reputations, consistent housekeeping and proactive cleanliness are essential pillars of quality care.
Despite the inconsistency noted in one account, the overarching tone across most reviews is one of gratitude and trust. Several stories emphasize that choosing CHS was a good decision for loved ones, often highlighting the willingness of staff and leadership to be accessible and responsive. Evan, the Executive Director, is repeatedly described as someone who is available, approachable, and actively involved - an embodiment of open-door leadership. Families recount him being reachable by phone or text, popping up on the floor to check in, and taking an active role in addressing questions and special requests. This leadership style - together with the supportive teamwork from Cory in administration and Lorri in social services - contributes to a sense of security for families during what is often a stressful and uncertain time.
The appreciation for CHS extends beyond administration to the day-to-day care and the people who deliver it. Families consistently commend Ashley, the Director of Nursing, for guiding a compassionate, capable nursing team; Leslie, the activities director, for keeping residents engaged and energized; and Cory, the business manager, for making admissions and paperwork processes smoother and more responsive. The social workers are praised for their empathy and reliability, and the nursing and CNA staff are repeatedly described as dedicated, patient, and diligent. In many accounts, the therapy team is singled out as the backbone of the residents' well-being, with praise for how they sustain motivation, manage pain, and support functional gains.
A few individual vignettes reinforce the depth of care at CHS. One reviewer notes that the team provided extraordinary attention to a mother who had been hospitalized, with Evan checking in personally and ensuring the family felt heard. Another describes a husband's rapid improvement under attentive nursing supervision and consistent oversight from Lindsey, the Assistant Director of Nursing, together with Leslie in activities and the rest of the nursing team. The sentiment across these stories is consistent: the staff's daily presence, willingness to listen, and hands-on involvement create a sense that residents are valued, respected, and uplifted by the people who care for them. Even in the most challenging moments, residents and families feel supported by leaders who lead by example and stay connected to the floor.
Overall, the collection of experiences paints Cedarburg Health Services as a facility that many families would choose again. The heart of the message is one of genuine care, marked by exceptional rehab therapy, responsive leadership, and a broad commitment to dignity and respect in daily living. While there are reminders that improvement is always possible - particularly in the realm of housekeeping and broad-based communication - the prevailing narrative is one of gratitude, trust, and confidence in a team that shows up for residents and their families. For those evaluating options for skilled nursing, rehabilitation, and ongoing support, the stories shared here present CHS as a place where skilled professionals, compassionate caregivers, and a devoted administrative leadership team work together to make life better for residents and their loved ones.
The New Care Family Services Cedarburg House in Cedarburg, WI is an assisted living community that provides board and care home as well as memory care services. The facility offers a range of amenities to ensure the comfort and convenience of its residents. These include a dining room where nutritious meals are served, fully furnished rooms, a garden for outdoor relaxation, housekeeping services to maintain cleanliness, and move-in coordination to assist with the transition.
Residents at the Cedarburg House also have access to facilities such as telephone and Wi-Fi or high-speed internet, allowing them to stay connected with their loved ones. The community provides comprehensive care services to meet the individual needs of each resident. This includes assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with healthcare providers ensures that residents receive necessary medical attention while specialized memory care programming caters specifically to those with memory impairments.
The community also offers a mental wellness program for overall emotional wellbeing. Medication management is provided to ensure proper administration of medications. Meal preparation and service are available along with specific dietary options for those with special dietary restrictions such as diabetes diet. Transportation arrangement for medical appointments is offered, ensuring residents can attend their doctors' visits conveniently.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals close by the community. Scheduled daily activities keep residents engaged and provide opportunities for socialization.
Overall, the New Care Family Services Cedarburg House in Cedarburg, WI offers a comfortable and supportive environment for seniors in need of assistance with daily activities or specialized memory care programming.
New Care Family Services Cedarburg House offers competitive pricing for its accommodation options, reflecting a strong commitment to affordability in comparison to broader regional and state averages. For semi-private rooms, residents can expect a monthly cost of $1,800, significantly lower than the Washington County average of $3,809 and the overall Wisconsin average of $3,977. Similarly, private rooms at Cedarburg House are priced at $2,100, which also presents a considerable savings compared to the county's average of $4,783 and the state's average of $4,339. This positioning not only enhances accessibility for families seeking quality care but also underscores Cedarburg House's reputation as an economically sensible choice in long-term care.
New Care Family Services Cedarburg House is located at W54 N519 Highland Drive, Cedarburg, WI 53012 in Washington County, Wisconsin
The features offered by New Care Family Services Cedarburg House are designed to comprehensively support residents with memory challenges, fostering an environment that enhances their quality of life. Assistance with dressing and bathing ensures personal hygiene and comfort, while meal preparation tailored to individual nutritional needs promotes health and well-being. Medication management minimizes the risk of errors, contributing to overall safety, and transportation arrangements facilitate access to medical appointments, ensuring continuity of care. Coordination with healthcare providers streamlines communication regarding each resident's unique needs, enhancing personalized care plans. Activities of daily living assistance helps maintain independence in familiar routines, while 24-hour supervision offers peace of mind for families. The dementia waiver allows for specialized approaches based on individual requirements, complemented by a mental wellness program that addresses emotional well-being. Mild cognitive impairment services and specialized memory care programming provide targeted activities that stimulate cognition and engagement, ultimately enriching residents' lives as they navigate their journey with dementia or Alzheimer's disease.
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