New Care Family Services Cedarburg House

W54 N519 Highland Drive, Cedarburg, WI 53012

For more information about senior living options: (844) 490-3973

3.7 from 42 reviews
5 stars
27
4 stars
2
3 stars
0
2 stars
1
1 stars
12

Assisted Living Board and Care Home Memory Care

New Care Family Services Cedarburg House Costs & Pricing

New Care Family Services Cedarburg House offers competitive pricing for its accommodation options, reflecting a strong commitment to affordability in comparison to broader regional and state averages. For semi-private rooms, residents can expect a monthly cost of $1,800, significantly lower than the Washington County average of $3,809 and the overall Wisconsin average of $3,977. Similarly, private rooms at Cedarburg House are priced at $2,100, which also presents a considerable savings compared to the county's average of $4,783 and the state's average of $4,339. This positioning not only enhances accessibility for families seeking quality care but also underscores Cedarburg House's reputation as an economically sensible choice in long-term care.

Floor plansNew Care Family Services Cedarburg HouseWashington CountyWisconsin
Semi-Private$1,800$3,809$3,977
Private$2,100$4,783$4,339

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Memory Care

Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of New Care Family Services Cedarburg House

    Pros

    • pro Lindsay is considered the greatest therapist.
    • pro Carli, Cara, Mark, Kimberly, Jean, Emily, and Kenyata are wonderful therapists.
    • pro Cedarburg Health Services has provided a tremendous experience.
    • pro The therapy department, including Kimberly, Lindsay, and Cara, has been outstanding to work with.
    • pro The therapists' dedication and encouragement contributed to the resident's rehab progress.
    • pro The empathy and care shown by the therapists make residents feel positive and motivated.
    • pro The physical therapy department is phenomenal.
    • pro The facility offers care that is far better than that of other skilled nursing facilities.
    • pro Evan, the Director of CHS, is accessible and leads by example.
    • pro Lorrie in social services is empathetic and helpful.
    • pro Leslie, the activities director, is amazing at engaging residents.
    • pro The staff, including nurses, CNAs, and therapy, are kind, caring, and hardworking.

    Cons

    • pro The resident's bed sheets were soiled on the last visit.
    • pro The resident's fingernails were disgusting and long, appearing neglected for weeks.
    • pro There were no liners in the trashcans, and wrappers and garbage were scattered on the floor for weeks.
    • pro There was a lack of communication with some of the staff.
    • pro The reviewer suspected care was neglected because the resident had no visitors.
    • pro The overall care was described as shameful.

    Review

    Cedarburg Health Services emerges in these accounts as a place where care is felt deeply across many disciplines. Families and residents consistently highlight a culture built around empathy, engagement, and hands-on involvement from the people who matter most in daily life: the therapists, nurses, CNAs, social workers, activity coordinators, and the administrative leaders who guide the unit. Across multiple voices, the therapy team stands out for their impact, with Lindsay, Carli, Cara, Kimberly, Jean, Emily, and Kenyata named as therapists who bring warmth, skill, and genuine encouragement to every session. In particular, Lindsay, Kimberly, and Cara are repeatedly singled out as outstanding, with patients expressing that their dedication and compassion have been pivotal to the progress they've achieved during rehab. The sentiment is clear: the therapy department can be a transformative force in a resident's recovery, and these clinicians are remembered as a bright spot in a challenging journey.

    The effectiveness of the therapy program is repeatedly described as a catalyst for real improvement. One reviewer notes that the therapists' empathy and encouragement create a positive, motivating environment that helps residents push themselves to do their best. The stories speak to a shared sense that progress is possible and meaningful when therapists partner with patients in a supportive way. This theme of partnership - between therapist and patient, and among the care team as a whole - appears consistently across the reviews, reinforcing the impression that CHS prioritizes person-centered rehabilitation and strives to keep residents engaged and hopeful about their trajectory.

    There are touching narratives about family members witnessing recovery firsthand, including a brother who arrived after a devastating stroke from a ruptured brain aneurysm. In this account, the PT department is described as phenomenal, moving a patient from bedridden to a sitting position within a couple of days and delivering care that felt far superior to what the reviewer had experienced at other facilities. The family member notes that, while communication gaps with some staff were a concern at times, other members of the team - especially Evan, the director, and Lorrie, the social worker - were consistently responsive and dependable. They emphasize that many CNAs and nurses contributed to the overall positive experience, even if not all staff members wore nametags. Taken together, the narrative suggests that CHS can deliver extraordinary rehab outcomes when core leaders are engaged and communication is steady, and it underscores the importance of reliable points of contact for families navigating a loved one's care.

    Not every experience is without fault. One reviewer describes a troubling visit six weeks apart, reporting soiled bed sheets, long nails, dirty fingernails, lack of trash liners, and wrappers scattered on the floor - conditions that evoke concerns about housekeeping and overall attention to cleanliness. The reviewer speculates that the resident's lack of visitors may have contributed to a perception that staff could get away with subpar care, calling the situation "shameful" and urging a higher standard of upkeep. This perspective stands in contrast to the many praise-filled entries and serves as a reminder that, even in facilities with strong reputations, consistent housekeeping and proactive cleanliness are essential pillars of quality care.

    Despite the inconsistency noted in one account, the overarching tone across most reviews is one of gratitude and trust. Several stories emphasize that choosing CHS was a good decision for loved ones, often highlighting the willingness of staff and leadership to be accessible and responsive. Evan, the Executive Director, is repeatedly described as someone who is available, approachable, and actively involved - an embodiment of open-door leadership. Families recount him being reachable by phone or text, popping up on the floor to check in, and taking an active role in addressing questions and special requests. This leadership style - together with the supportive teamwork from Cory in administration and Lorri in social services - contributes to a sense of security for families during what is often a stressful and uncertain time.

    The appreciation for CHS extends beyond administration to the day-to-day care and the people who deliver it. Families consistently commend Ashley, the Director of Nursing, for guiding a compassionate, capable nursing team; Leslie, the activities director, for keeping residents engaged and energized; and Cory, the business manager, for making admissions and paperwork processes smoother and more responsive. The social workers are praised for their empathy and reliability, and the nursing and CNA staff are repeatedly described as dedicated, patient, and diligent. In many accounts, the therapy team is singled out as the backbone of the residents' well-being, with praise for how they sustain motivation, manage pain, and support functional gains.

    A few individual vignettes reinforce the depth of care at CHS. One reviewer notes that the team provided extraordinary attention to a mother who had been hospitalized, with Evan checking in personally and ensuring the family felt heard. Another describes a husband's rapid improvement under attentive nursing supervision and consistent oversight from Lindsey, the Assistant Director of Nursing, together with Leslie in activities and the rest of the nursing team. The sentiment across these stories is consistent: the staff's daily presence, willingness to listen, and hands-on involvement create a sense that residents are valued, respected, and uplifted by the people who care for them. Even in the most challenging moments, residents and families feel supported by leaders who lead by example and stay connected to the floor.

    Overall, the collection of experiences paints Cedarburg Health Services as a facility that many families would choose again. The heart of the message is one of genuine care, marked by exceptional rehab therapy, responsive leadership, and a broad commitment to dignity and respect in daily living. While there are reminders that improvement is always possible - particularly in the realm of housekeeping and broad-based communication - the prevailing narrative is one of gratitude, trust, and confidence in a team that shows up for residents and their families. For those evaluating options for skilled nursing, rehabilitation, and ongoing support, the stories shared here present CHS as a place where skilled professionals, compassionate caregivers, and a devoted administrative leadership team work together to make life better for residents and their loved ones.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • General Mitchell International (24 miles away) General Mitchell International (24 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The New Care Family Services Cedarburg House in Cedarburg, WI is an assisted living community that provides board and care home as well as memory care services. The facility offers a range of amenities to ensure the comfort and convenience of its residents. These include a dining room where nutritious meals are served, fully furnished rooms, a garden for outdoor relaxation, housekeeping services to maintain cleanliness, and move-in coordination to assist with the transition.

    Residents at the Cedarburg House also have access to facilities such as telephone and Wi-Fi or high-speed internet, allowing them to stay connected with their loved ones. The community provides comprehensive care services to meet the individual needs of each resident. This includes assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with healthcare providers ensures that residents receive necessary medical attention while specialized memory care programming caters specifically to those with memory impairments.

    The community also offers a mental wellness program for overall emotional wellbeing. Medication management is provided to ensure proper administration of medications. Meal preparation and service are available along with specific dietary options for those with special dietary restrictions such as diabetes diet. Transportation arrangement for medical appointments is offered, ensuring residents can attend their doctors' visits conveniently.

    In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals close by the community. Scheduled daily activities keep residents engaged and provide opportunities for socialization.

    Overall, the New Care Family Services Cedarburg House in Cedarburg, WI offers a comfortable and supportive environment for seniors in need of assistance with daily activities or specialized memory care programming.

    Nearby Places of Interest

    Parks

    • Cedar Creek Park (0.2 miles)
    • Adlai Horn Park (0.3 miles)
    • Cedarburg Firemen's Park (1 miles)
    • Willowbrook Park (1.2 miles)
    • Lime Kiln Park (1.4 miles)
    • Pine Street Park (1.9 miles)
    • Mequon Rotary Park (2.9 miles)

    Restaurants

    • Rebellion Brewing (0.4 miles)
    • Pj Piper Pancake Hse (0.4 miles)
    • The Stilt House (0.5 miles)
    • Maxwell's (0.7 miles)
    • Out & Out Custard & Sandwiches (0.7 miles)
    • McDonald's (0.8 miles)
    • Culver's (1.1 miles)

    Cafes

    • Cedarburg Coffee Roastery (0.5 miles)
    • Java House (0.6 miles)
    • Starbucks (0.7 miles)
    • Flipside Cafe & Grill (2.8 miles)
    • Starbucks (3.1 miles)
    • Starbucks (5.6 miles)
    • Panera Bread (5.7 miles)

    Physicians

    • Family Vision Center (0.5 miles)
    • Homestead Family Health Center (0.6 miles)
    • Aurora Advanced Healthcare (1.8 miles)
    • Cedarburg Pediatrics - Children's Wisconsin (2.4 miles)
    • Dermatology Associates of Wisconsin SC (2.8 miles)
    • Forefront Dermatology Grafton, WI (2.8 miles)
    • Grafton Eye Center (3.5 miles)

    Pharmacies

    • Walgreens (0.9 miles)
    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.3 miles)
    • Aurora Pharmacy (2.9 miles)
    • Walgreens (4.1 miles)
    • Metro Market Pharmacy (5.4 miles)
    • Walgreens (5.7 miles)

    Hospitals

    • Ascension Columbia St. Mary's Ozaukee - Cedarburg (1 miles)
    • Aurora Sports Medicine & Rehab (3.2 miles)
    • Aurora Medical Center (3.2 miles)
    • Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (3.8 miles)
    • Rogers Memorial Hospital (7.5 miles)

    Places of Worship

    • Grace Lutheran Church Elca (2.6 miles)
    • Vineyard Community Church (3.5 miles)
    • St Peters United Church of Christ (6.3 miles)

    Theaters

    • North Shore Cinema Mequon, Wi (5.3 miles)
    • Saukville Cinema Saukville, Wi (6.2 miles)

    Frequently Asked Questions

    How much does it cost to live at New Care Family Services Cedarburg House in Cedarburg, WI?
    Where is New Care Family Services Cedarburg House?
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