Hamilton House Senior Living

Pros

• Residents appreciate the cleanliness and beauty of Hamilton House, describing it as a nice and welcoming facility.
• The staff is consistently noted for being friendly, caring, and helpful, contributing to a positive overall experience.
• Many residents enjoy the variety of activities offered, including field trips and engaging programs organized by a dedicated activities director.
• The food quality is generally viewed positively by several residents, with mentions of good meal offerings.
• Communication with staff is highlighted as effective, particularly during the transition into the facility.
• Residents feel confident in recommending Hamilton House to others seeking independent or assisted living options.

Cons

• Consistently charged for care that was not provided, such as weekly showers and bringing residents to the cafeteria for meals.
• The quality of food decreased during the resident's stay, with meals often being bland, institutional, and not served warm.
• Wait times for assistance can be excessively long, sometimes ranging from 10 to 30 minutes.
• Housekeeping in individual resident units is infrequent and inadequate, with cleaning only happening every few weeks instead of weekly.
• Communication from staff is lacking after the initial transition period; inquiries require residents to actively seek out responses.
• The activities offered lack variety and do not include enough music-related options.
• Staff inconsistency varies from fantastic caregivers to those who provide average service.
• Catholic services are not consistently offered on a weekly basis.
• Issues reported about the wheelchair access into the building remain unaddressed despite multiple communications with management.
• Some residents feel that their overall experience does not warrant a perfect rating due to various shortcomings in care and attention to detail.

Review

Hamilton House Senior Living has garnered a range of experiences from residents and their families, with many highlighting the facility's attractive environment yet expressing concerns over various aspects of care and service. Overall, the experience appears to be influenced significantly by the quality of care provided, attentiveness of staff, and dining services. Residents generally appreciate the cleanliness of both public and resident spaces, with some noting that the facility is well-decorated and inviting. Families who toured Hamilton House often remarked on its aesthetic appeal, describing it as a "very nice place" that exuded warmth and comfort.

However, despite the positive ambiance, several critiques emerged regarding the quality of care in assisted living situations. Some families expressed dissatisfaction with ongoing charges for services that were purportedly not rendered?such as weekly showers or assistance during meals?which raised concerns about transparency within billing practices. These issues contributed to a feeling among some reviewers that while independent living may meet certain standards, assisted living fell short in delivering promised services. Instances where residents reported long wait times for assistance?often spanning 10 to 30 minutes?further underscored frustrations about staff responsiveness which seemed inconsistent.

The cleanliness of individual apartments was another point of contention. While residents praised common areas for their upkeep, reviews consistently pointed out that housekeeping was lacking in personal units, with reports indicating cleaning occurred infrequently?sometimes only every three weeks instead of weekly as promised. This inconsistency left some residents feeling neglected when it came to their personal living spaces. Moreover, there were observations related to Catholic services being offered sporadically; this concern hints at a potential gap in meeting spiritual needs within the community.

Dining services also stirred mixed sentiments among residents and families. Reviewers described meal quality as bland or institutionalized, leading to an overall unsatisfactory dining experience for some individuals. There were mentions that food sometimes failed to arrive warm?a discrepancy perceived by several as indicative of larger systemic issues within kitchen operations. Conversely, there were also affirmations regarding food quality from other voices who felt satisfied yet wished portions could increase slightly due to personal preferences.

Underpinning these comments is an overarching theme regarding communication?or lack thereof?among staff members. Several reviewers noted challenges in staying informed about their loved ones? care levels and changes occurring within the facility itself. For example, one family cited a Covid outbreak in the kitchen without prior notification which amplified feelings of unease concerning resident safety protocols. The gap between management promises regarding improvements after feedback had been given versus actual follow-through on concerns further exacerbated feelings of frustration among families seeking clarity and assurance.

Despite these challenges identified by current residents and visitors alike, many still regard Hamilton House positively overall due largely to its friendly staff members who have shown caring attitudes toward inhabitants' transitions into community life. The activities offered?including games and scheduled field trips?were noted favorably as enhanced engagement opportunities for residents looking for social interaction amidst relative autonomy in independent living scenarios. It?s important to recognize how much individuals value connections built through organized events while also weighing this against pressing operational issues demanding attention at Hamilton House Senior Living.

In conclusion, Hamilton House provides a visually appealing space with many positives such as cleanliness in communal areas and a welcoming atmosphere bolstered by dedicated activity offerings; however, significant work remains necessary regarding consistency across all facets?from staffing adequacy ensuring timely assistance when needed?to improving individualized care and communication practices vital for fostering trust amongst both residents and relatives alike.

This part of Cedarburg, Wisconsin, offers a mix of amenities and services that cater to seniors looking for convenience and access to necessities. With several restaurants within a short distance, such as Maxwell's and The Stilt House, residents can enjoy dining out without having to travel far. Additionally, there are cafes like Java House and Cedarburg Coffee Roastery for those who prefer a casual setting for coffee or light bites. For healthcare needs, there are various physicians' offices nearby, including family practices and specialty clinics. The area also features parks like Cedar Creek Park and Lime Kiln Park for outdoor recreational activities. In terms of medical facilities, Ascension Columbia St. Mary's Ozaukee Hospital is located within 2 miles for easy access to healthcare services. Furthermore, pharmacies like Walgreens and CVS provide convenient options for medication needs. Overall, this neighborhood offers a balanced mix of amenities that would appeal to seniors looking for a comfortable and accessible living environment in Cedarburg.

Restaurants

• Maxwell's (0.8 miles)
• The Stilt House (0.8 miles)
• Rebellion Brewing (0.9 miles)
• Pj Piper Pancake Hse (0.9 miles)
• Out & Out Custard & Sandwiches (1.2 miles)
• McDonald's (1.3 miles)
• The Fermentorium Brewery & Tasting Room (1.7 miles)

Cafes

• Java House (0.8 miles)
• Cedarburg Coffee Roastery (0.8 miles)
• Starbucks (1.2 miles)
• Flipside Cafe & Grill (3.8 miles)
• Starbucks (4.2 miles)
• Starbucks (6.5 miles)
• Panera Bread (6.6 miles)

Physicians

• Family Vision Center (0.8 miles)
• Cedarburg Pediatrics - Children's Wisconsin (1.7 miles)
• Homestead Family Health Center (1.7 miles)
• Aurora Advanced Healthcare (2.4 miles)
• Dermatology Associates of Wisconsin SC (3.8 miles)
• Forefront Dermatology Grafton, WI (3.8 miles)
• Grafton Eye Center (4.5 miles)

Parks

• Cedarburg Firemen's Park (0.8 miles)
• Cedar Creek Park (1.1 miles)
• Adlai Horn Park (1.1 miles)
• Willowbrook Park (1.1 miles)
• Lime Kiln Park (2.5 miles)
• Pine Street Park (3 miles)
• Mequon Rotary Park (3.7 miles)

Hospitals

• Ascension Columbia St. Mary's Ozaukee - Cedarburg (1.4 miles)
• Aurora Sports Medicine & Rehab (4.2 miles)
• Aurora Medical Center (4.2 miles)
• Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (4.9 miles)
• Rogers Memorial Hospital (7.9 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.4 miles)
• Aurora Pharmacy (4.1 miles)
• Walgreens (4.4 miles)
• Metro Market Pharmacy (6.3 miles)
• Walgreens (6.6 miles)

Places of Worship

• Grace Lutheran Church Elca (3.2 miles)
• Vineyard Community Church (4.4 miles)
• St Peters United Church of Christ (6.6 miles)

Theaters

• North Shore Cinema Mequon, Wi (6.2 miles)
• Saukville Cinema Saukville, Wi (6.7 miles)