Lasata Care Center
SaveW76 N677 Wauwatosa Road, Cedarburg, WI 53012
For more information about senior living options: (844) 490-3973
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The patient and family were very pleased with the care, staff, and support at Lasata Care Center. The patient is back home and recovering well after rehab. The staff were accommodating, caring, and compassionate toward the patient. The nursing staff and CNAs took time to understand the patient's unique care needs. The therapists provided exceptional care and collaborated to achieve the best possible results. Communication with nursing staff and therapists was excellent, with productive weekly care meetings. The Lasata staff provided exceptional care and gave the family peace of mind that the patient was in capable hands. The facility was described as wonderful and well-run, with a caring, dedicated staff.
The staff were inconsistent and the level of care varied greatly. Glaucoma medication was lost. A CNA rolled her eyes at the family member when reminded about the stroke. Bed-bound residents could not reach the light cord or the emergency call cord. Administrators were described as a joke, and families were advised to avoid sending loved ones there. The facility lacked air conditioning and was dirty, with overworked staff. The center charged about $10,000 for one month for care that was far from adequate. The grounds were littered and poorly maintained.The experiences shared about Lasata Care Center and Lasata Heights run a broad gamut, painting a picture of two campuses that provoke very different responses from families and loved ones. On one hand, there are glowing testimonials about compassionate staff, skilled rehabilitation, and clear lines of communication that put a recovering patient at ease. On the other hand, a chorus of urgent warnings highlights inconsistent caregiving, administrative lapses, and environmental and operational shortcomings that left some families deeply unsettled. Taken together, the comments reveal a landscape where quality care can exist side-by-side with serious concerns, depending on who is there, when, and what part of the campus is involved.
Several reviews center on the positive arc of rehabilitation, especially when a patient is recovering from surgery or an acute event like a stroke. In one account, a mother who spent time at the Lasata Care Center for rehabilitation after back surgery progressed well over nearly three weeks and ultimately returned home to continue recovering at a pace considered very favorable. The family emphasized that the care was attentive and that the staff - nurses, RNs, CNAs, and therapists - were consistently accommodating, compassionate, and collaborative. There is praise for the way the nursing staff and therapists worked together, conducted productive weekly meetings, and communicated clearly about care plans and concerns. The therapists were described as experienced professionals who quickly understood multi-faceted challenges and coordinated to achieve the best possible outcomes. In these moments, care felt well-organized, and the family found peace of mind in knowing their loved one was in capable hands.
Alongside this commendation, other remarks highlight a culture of warmth and attentiveness in the rehab setting. Some reviewers noted that the staff appeared less rushed than what they had experienced elsewhere, which contributed to more meaningful interactions and better attention to a patient's unique needs. The appreciation extended to the overall atmosphere of the facility when care was functioning smoothly: a sense that residents were treated with dignity, and families were kept in the loop about progress and any questions that arose throughout the stay. In a few passages, the caregivers' dedication is described as genuinely exceptional, underscoring the impact of patient-centered care when staff are well-aligned with a patient's rehabilitation goals.
Yet, the positive experiences are interwoven with substantial criticisms that cannot be ignored. Several reviewers report inconsistent staffing across shifts, which translated into uneven levels of care for residents. One caller recounted that her mother's care could be spotty - sponge baths, teeth brushing, and hair care would occur on some days but not always, and essential medications went missing, such as glaucoma medications, raising serious safety concerns. She described waiting for assistance for extended periods, sometimes up to an hour and a half, before help arrived, which immediately undermined a sense of security and comfort for someone who relies on timely care. A few notes pointed to a broader pattern of difficulty meeting basic requests, with residents who rang for help sometimes finding no nurse available or easily reachable.
There is a particularly striking account of a resident who could not easily reach essential safety features in bed-bound situations - the light cord and emergency cord were reportedly out of reach, creating safety risks that should be addressed promptly in any rehab setting. In one instance, an occupational therapist's recommendations did not align with a patient's needs or homegoing plan, leading to frustration about whether the rehab plan adequately prepared the person for discharge. A reviewer cited a lack of consistent communication about care and transitions, emphasizing that someone at home would be better prepared for the journey back to daily life with a stronger, clearer continuum of care.
Other critiques focus on the campus environment and operational management. Several statements draw attention to logistical and administrative shortcomings that affect overall patient experience. A reviewer well known for advocating for careful consideration of her loved one's needs described a transition-savvy relationship with Lasata Heights' services as being poorly explained to families. She asserted that staff responsible for transition planning knew little about the services available on the campus and urged families to independently seek out information about meals, cleaning, and hair services. The broader management tone was questioned in some entries, with explicit calls to avoid sending loved ones there and to expect a lack of responsiveness from administrators.
Beyond patient care, there are pointed concerns about the physical environment and maintenance. Several comments complain about a sweltering heat, noting the absence of air conditioning in rooms and the resulting stress on both residents and overworked staff. The discomfort and fatigue from heat contribute to a perception of neglect, suggesting a need for climate control improvements to maintain a healthy and dignified living environment. The care community's exterior environment also drew criticism: wrappers, cups, and general litter in parking lots near entrances were described as not only unappealing but potentially reflective of broader maintenance and housekeeping issues. A reviewer described cameras in 2018, implying that the facility should be accountable for ongoing image-based oversight and immediate corrective action for any observed lapses. Several accounts forcefully argued that a clean, well-kept facility should be a baseline expectation, not an aspirational standard.
There is also robust discussion about the cost and value proposition of care at these campuses. One account even details a substantial outlay - $10,000 for one month - which was followed by a stay of only two weeks and no discount offered, leaving the family feeling that the experience did not align with the financial commitment. Another review suggested an alternative: other facilities might offer lower costs with more perceived care, challenging Lasata to demonstrate the value and quality of service it provides. A subset of reviewers who have had positive experiences during difficult times still acknowledge the financial and logistical realities that families face when navigating rehabilitative care, stressing the importance of clear expectations around pricing, services included, and the scope of care.
In the end, what emerges is a community of care that is capable of delivering excellent rehabilitation experiences under the right conditions, with attentive staff who can form strong bonds with patients and families. Simultaneously, a recurring theme across many voices is the need for consistent staffing, reliable access to nurses, robust medication management, and enhanced communication when concerns arise. The criticisms emphasize that the care experience can swing dramatically depending on staffing levels, administrative responsiveness, and environmental conditions. For families considering Lasata Care Center or Lasata Heights, the take-away is clear: ask pointed questions about staff availability, discharge planning, and safety measures; visit with a critical eye toward cleanliness, accessibility, and climate control; and seek out current, first-hand experiences from other families to gauge how well the campus currently supports both patients and their loved ones through the rehabilitation journey.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Lasata Care Center in Cedarburg, WI is a premier assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. With a focus on ensuring comfort, convenience, and a vibrant lifestyle, Lasata provides everything needed to thrive in a supportive environment.
For the convenience of residents, Lasata features a beauty salon where individuals can receive professional hair and beauty services. Residents can also enjoy their favorite television shows or movies with access to cable or satellite TV. Community-operated transportation is available for outings and errands, making it easy for residents to stay connected with the local area.
The community boasts a well-equipped computer center, allowing residents to stay connected with loved ones online or pursue personal interests through the internet. A dining room is available where delicious meals are served restaurant-style, providing nutritious options for all dietary needs. For those who prefer more independence in their living space, fully furnished apartments are available.
Lasata also offers various recreational areas within the community. A fitness room encourages residents to engage in physical activity and maintain an active lifestyle. A gaming room provides opportunities for friendly competition and socialization. The beautiful garden allows residents to enjoy nature and spend time outdoors.
Residents can take advantage of housekeeping services to ensure their living spaces are clean and tidy. Each apartment includes private bathrooms for added privacy and convenience. Additionally, move-in coordination is provided by the staff to make transitions easier for new residents.
A small library is available on-site for leisurely reading or quiet study time. Telephone service ensures that residents can easily communicate with loved ones whenever necessary. Non-medical transportation arrangements are made by Lasata to help residents get around town or attend appointments.
The wellness center at Lasata provides additional support for individuals' physical and mental well-being through various programs and resources. Wi-Fi/high-speed internet is accessible throughout the community so that residents can stay connected online.
In terms of care services, Lasata provides 24-hour call systems and supervision to ensure residents' safety and security. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure that residents receive their required medications on time. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service.
Lasata also understands the importance of a vibrant social life for its residents. Concierge services are available to provide assistance or coordinate various activities. Fitness programs encourage physical wellness while planned day trips offer opportunities for exploration and new experiences. Resident-run activities allow individuals to take an active role in shaping their community, while scheduled daily activities keep everyone engaged.
The Lasata Care Center is conveniently located near numerous amenities in the surrounding area. There are several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals nearby, allowing residents easy access to essential services and recreational opportunities.
Overall, the Lasata Care Center offers a comprehensive range of amenities and care services to ensure a comfortable and fulfilling assisted living experience for its residents.
Lasata Care Center is located at W76 N677 Wauwatosa Road, Cedarburg, WI 53012 in Washington County, Wisconsin
Lasata Care Center on seniors.fyi includes 5 photos including images showing architecture, building, outdoor, office, lobby, reception area, brick, library, and more.
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