W76 N677 Wauwatosa Road, Cedarburg, WI 53012
For more information about senior living options: (866) 208-4318
Overall Review of Lasata Care Center
Pros
Lasata Heights is great.- The Lasata staff were very accommodating, caring, and compassionate.
- The nursing staff took the time to understand the patient’s needs.
- Therapists provided exceptional care.
- The therapists were experienced professionals who quickly understood the challenges and worked collaboratively to achieve the best possible results.
- Communication with nursing staff and therapists was excellent.
- The facility has a wonderful and caring staff, and it’s a well-run facility.
Cons
Lasata Care Center is not as good as Lasata Heights, with care described as poor.- The staff are aloof and show little compassion toward residents.
- A CNA rolled her eyes at the mother when she was reminded of her stroke.
- The Saturday morning attendant made the mother feel like dirt.
- There is no consistency in staff or in the level of care; basic tasks are inconsistently performed and medications can be lost.
- Residents sometimes have to wait a long time for assistance, and there are days when no nurse can be found.
- The premises are dirty and littered with trash, and administrators are described as lazy and inept.
- The facility lacks air conditioning and is described as a dump, with overworked staff and poor care in the heat.
Review
Lasata Care Center in Cedarburg is best suited for families pursuing short-term rehabilitation after surgery or a medical setback, where a skilled therapy team can drive functional recovery and a formal care plan guides daily work. The campus environment offers the option for shared rooms during rehab, which can ease the transition for couples or long-timers who want a familiar setting. It is not the right choice for residents requiring consistent, day-to-day attentiveness, reliable medication management, or a consistently well-maintained living space. When the priority is evidenced-based rehab with attentive therapists and structured communication, Lasata Care Center can deliver solid results. If daily care reliability or a stable, comfortable environment is non-negotiable, alternatives deserve serious consideration.
On the best days, the rehab team earns high marks. RNs and CNAs who take the time to understand a resident’s unique situation exist, and therapists are described as experienced professionals who quickly grasp multi-faceted challenges and coordinate toward clear goals. Communication is highlighted as strong, with productive weekly care meetings and ongoing inquiries addressed. For families, watching a resident progress toward going home provides reassurance that the right professionals are guiding the recovery. The ability to stay connected to family through structured updates adds to the appeal for rehab-focused stays. These factors make Lasata Care Center a credible option when the emphasis is rehab success rather than long-term custodial care.
Still, the downsides cannot be ignored. Several reviews cite inconsistent staffing, uneven daily care, and delays in assistance, from long waits for help to basic tasks left undone. Medication lapses, including glaucoma meds, are described as serious risks. Nurses’ availability can be unreliable, phones often unanswered, and leadership sometimes appears distant or unresponsive. Heat is a real discomfort without adequate air conditioning, and cleanliness concerns, litter and crowded spaces, erode confidence in the daily environment. Taken together, these issues undermine safety, dignity, and reliability, and they tend to intensify when the rehab program ends and the demand for steady, ongoing care rises. They are not minor irritants; they are core decision factors.
That mix matters because the same facility can deliver excellent rehab while failing to meet everyday care standards. For residents anchored in function-first goals, Lasata Care Center can work, provided a stable frontline team, consistent staffing, and explicit expectations for response times and daily routines are in place. The campus’s ability to house family members in shared rooms during rehab can be meaningful for some families. Yet systemic issues, accountability gaps, inconsistent communication, and perceived management disengagement, limit overall value and create risk of errors or missed needs. Prospective residents should weigh the rehab potential against the likelihood of recurring care gaps, and decide whether the upside in recovery justifies the likelihood of ongoing daily challenges.
Alternatives merit serious consideration for anyone with high daily-care needs, persistent safety concerns, or tight budgets. If reliable response times, predictable routines, a clean, well-maintained building, and proactive management are essential, compare other nearby facilities with stronger daily-care records and transparency. For those planning long-term living rather than time-limited rehab, look for communities with steadier staffing and climate control, and a clear track record of consistent, compassionate daily care. The goal is to align the resident’s primary need, rehab efficacy versus ongoing safety and comfort, with a setting that can reliably meet it; Lasata Care Center may satisfy part of that equation, but not all of it.
Recommendation: approach Lasata Care Center with clear, written expectations and a plan to verify daily care quality before admission. Request a meeting with the therapy lead, review a sample care plan, and speak with families about day-to-day experiences. Probe med-management practices, call-bell response times, and nurse availability, and inspect rooms for temperature, cleanliness, and upkeep. If rehab potential and frontline continuity align, Lasata Care Center can fulfill that niche; if not, pursue alternatives that promise steadier daily care, better climate control, and more responsive administration. The decision hinges on whether rehab outcomes are the primary driver and whether the daily-care environment can be trusted to support long-term safety and comfort once the program ends.
130 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
General Mitchell International (25 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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