Residents and families consistently describe therapy that helps them improve and recover.
Multiple reviews single out the therapy department as a key reason they felt progress during rehab. People mention specific therapists by name and describe encouragement and attention that kept them motivated. Even in more critical reviews, at least a couple of comments credit therapists for showing empathy and providing strong care. The overall pattern is that therapy is where the experience most reliably stood out to residents and families.
common18 reviews mention this
Staff kindness and responsiveness
Many reviewers describe a caring staff that treats residents with dignity and respect.
A large share of reviews praise nurses, CNAs, and leadership for being patient, kind, and respectful. Several reviewers say staff members were attentive to needs and available for questions, including quick responses to call lights. Families also describe administration being easy to reach and hands-on in day-to-day care. Across the positive feedback, residents and families characterize the experience as supportive rather than transactional.
caveat12 reviews mention this
Communication and staffing concerns
Some reviewers report delays and poor communication about care needs.
Alongside strong praise, some families describe situations where they felt staff were not around when needed. Complaints include call lights not being answered promptly, staff responding dismissively, and gaps in basic support like showering or assistance. A few reviews also describe medication or hygiene issues that required family intervention. Overall, the reviews show a divide between consistently responsive care and moments when communication and staffing feel insufficient.
caveat9 reviews mention this
Cleanliness and upkeep are mixed
Reviews are split on cleanliness and facility upkeep.
Some residents and families say the facility is clean, without bad smells, and well maintained. Other reviewers describe rooms and bathrooms in disrepair, including flooding, clogged drains, dirty floors, and lingering spills. There are also complaints about equipment and room setup feeling unsafe or inadequate. Taken together, cleanliness shows up as a strong point for some, but a recurring worry for others.
caveat5 reviews mention this
Meals are decent but uneven
Food quality is mentioned as acceptable in some reviews and disappointing in others.
Several reviewers describe meals as decent or fine, and a few specifically praise the person providing meals. At least one review says they missed an alternative when requesting a different meal during planning time. Another set of comments emphasizes food not being great, even when other parts of care were viewed positively. Overall, dining appears to be a mixed experience rather than a consistent strength.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
78 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
General Mitchell International (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
McDonald's (0.2 miles)
Out & Out Custard & Sandwiches (0.3 miles)
Pj Piper Pancake Hse (0.7 miles)
Rebellion Brewing (0.8 miles)
The Stilt House (1 miles)
Maxwell's (1.2 miles)
Culver's (1.7 miles)
Cafes
Starbucks (0.3 miles)
Cedarburg Coffee Roastery (0.9 miles)
Java House (1.1 miles)
Flipside Cafe & Grill (3.4 miles)
Starbucks (3.7 miles)
Starbucks (5.1 miles)
Panera Bread (5.2 miles)
Pharmacies
Walgreens (0.3 miles)
CVS Pharmacy (0.4 miles)
Walgreens (1.9 miles)
Aurora Pharmacy (3.3 miles)
Walgreens (3.4 miles)
Metro Market Pharmacy (4.9 miles)
Walgreens (5.2 miles)
Hospitals
Ascension Columbia St. Mary's Ozaukee - Cedarburg (0.4 miles)
Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (3.4 miles)
Cedarburg Health Services on seniors.fyi includes 11 photos including images showing landscaping, interior, building, architecture, exterior, windows, living room, decor, and more.
Nearby Communities
McKinley Place Assisted Living Community
Cedarburg, WI
4.2 from 30 reviews
$4,635 / month
24/7 supervision and nursing support with comprehensive amenities.
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Exercise Equipment, Rehabilitation, Physical Therapy, and Therapy Room
Exterior
Dining Table
Additional Photos
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