Cedarburg Health Services

Pros

• The therapy at Cedar Springs Rehab Center was very good and helped improve a broken hip.
• The private room at the facility was clean and comfortable.
• The facility is bright, clean, and homelike.
• Physical therapists at Cedar Springs are friendly and push just enough to help with rehabilitation.
• The facility allows people to bring in dogs and visit with residents, which brings happiness to the residents.
• Visitors enjoyed chatting with the residents during visiting time.
• The staff is helpful in accommodating larger individuals for rehabilitation and helping them get home.

Cons

• The staff at the facility is terrible and the social workers look down on everyone.
• One nurse kept telling a patient's mother that her mother was confused when she was actually very alert and aware.
• The facility did not shower a patient for the entire three weeks they were there for rehab.
• The healthcare at the facility is unbelievably sad and patients end up getting worse instead of better.
• The facility is poorly staffed, call lights are ignored, and patients are left in soiled garments and beds.
• Basic hygiene needs were not met, leading to bed sores and bruising in one patient's case.
• The nursing staff falsely claimed that a patient was blind when they were not.
• The staff at the facility was not friendly or upbeat, and residents mostly sat in their rooms all day.
• Food service at the facility failed to accommodate dietary restrictions, such as sending inappropriate items for diabetic patients.

Review

Cedar Springs Rehab Center is the focus of a number of negative reviews, with multiple individuals expressing dissatisfaction with the care provided to their loved ones. One parent indicates that their daughter received poor treatment during her time in rehab, stating that she was never given a bath, allowed to become weak, and spent all day in bed. The staff and social workers are also criticized for their behavior and attitude towards patients.

Another individual shares a similar experience with their mother's care at Cedar Springs. They claim that their mother did not receive medication for three days after arriving at the facility. The aides were reportedly unreliable and would often leave tasks for the nurse to handle. The lack of response to call lights was highlighted as an issue, leaving patients without assistance when needed. Additionally, there were concerns about one nurse dismissing the patient's clarity and making decisions about medication without proper consultation.

A third review describes another patient's unfortunate experience during their stay at Cedar Springs Rehab Center. This person reports that their relative was not showered for the entire three-week period and had to wait long periods to have call buttons answered. In one instance, the patient was left lying in waste all night due to neglect from staff members. Furthermore, there were complaints about poor organization in scheduling physical therapy sessions, resulting in missed opportunities for rehabilitation.

One reviewer expressed extreme disappointment with Cedar Springs Rehab Center, calling attention to a lack of care and attention from staff members. They described an unpleasant atmosphere where machines constantly made noise while alarms went off without any assistance provided. This reviewer even claimed that prisoners receive better attention than patients at this facility.

Contradicting these negative reviews is a positive account from someone who had personally experienced physical therapy at Cedar Springs Rehab Center. They report feeling comfortable and well taken care of during their six-week rehabilitation program. The private room provided amenities such as a TV and an adjacent bathroom, ensuring privacy and convenience for the individual. Activities like sing-alongs and pet therapy were mentioned as enjoyable experiences.

Another individual recounted a mixed experience at Cedar Springs Rehab Center. They appreciated the presence of dogs and animal visits, recognizing the positive impact they had on residents' happiness. However, the staff was described as unfriendly and lacking enthusiasm. The range of amenities was deemed limited, with many residents spending most of their time isolated in their rooms.

Although Cedar Springs Rehab Center garnered some positive feedback for its therapy services and cleanliness, the facility received staunch criticism for neglectful care and unresponsive staff. Complaints about improper medication administration, poor hygiene assistance, and indifference towards patient needs were consistent themes throughout the negative reviews. These issues warrant attention from both the facility's management and regulatory bodies to address the concerns raised by patients' families and ensure optimal care is provided to all residents.

Restaurants

• McDonald's (0.2 miles)
• Out & Out Custard & Sandwiches (0.3 miles)
• Pj Piper Pancake Hse (0.7 miles)
• Rebellion Brewing (0.8 miles)
• The Stilt House (1 miles)
• Maxwell's (1.2 miles)
• Culver's (1.7 miles)

Cafes

• Starbucks (0.3 miles)
• Cedarburg Coffee Roastery (0.9 miles)
• Java House (1.1 miles)
• Flipside Cafe & Grill (3.4 miles)
• Starbucks (3.7 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.2 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (1.9 miles)
• Aurora Pharmacy (3.3 miles)
• Walgreens (3.4 miles)
• Metro Market Pharmacy (4.9 miles)
• Walgreens (5.2 miles)

Hospitals

• Ascension Columbia St. Mary's Ozaukee - Cedarburg (0.4 miles)
• Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (3.4 miles)
• Aurora Sports Medicine & Rehab (3.7 miles)
• Aurora Medical Center (3.8 miles)
• Rogers Memorial Hospital (6.8 miles)

Parks

• Cedar Creek Park (0.7 miles)
• Adlai Horn Park (0.9 miles)
• Cedarburg Firemen's Park (1.5 miles)
• Willowbrook Park (1.8 miles)
• Lime Kiln Park (1.9 miles)
• Mequon Rotary Park (2.3 miles)
• Pine Street Park (2.5 miles)

Physicians

• Family Vision Center (0.8 miles)
• Homestead Family Health Center (1.3 miles)
• Aurora Advanced Healthcare (2.5 miles)
• Cedarburg Pediatrics - Children's Wisconsin (2.9 miles)
• Dermatology Associates of Wisconsin SC (3.3 miles)
• Forefront Dermatology Grafton, WI (3.3 miles)
• Goldman Janet B MD - Columbia St Mary's Meadowview Ob/Gyn (3.4 miles)

Places of Worship

• Grace Lutheran Church Elca (3.3 miles)
• Vineyard Community Church (4.1 miles)
• St Peters United Church of Christ (7 miles)

Theaters

• North Shore Cinema Mequon, Wi (4.8 miles)
• Saukville Cinema Saukville, Wi (6.9 miles)