Century Oaks Assisted Living

Pros

• Kahleel is an outstanding employee who is sincere and caring.
• The staff, including Erin, Marley, and Katelyn, are helpful and accommodating to residents like the reviewer's grandfather.
• The facility has a beautiful and clean community with great views from the windows.
• The service provided by the staff is kind and compassionate, especially towards the reviewer's grandmother.
• Grace, a staff member at Century Oaks, was incredibly helpful and accommodating during a visit with the reviewer's mother on her birthday.
• The physical environment and decor of Century Oaks are lovely, providing a pleasant living space for residents.
• Chief Tony prepares great meals for residents at Century Oaks.
• Despite challenges during the pandemic, there were positive interactions with the hands-on staff who showed kindness and compassion towards residents.
• The hands-on staff at Century Oaks deserve appreciation for their hard work in caring for residents.

Cons

• The staff failed to work within the pandemic requirements and keep residents active, stimulated, and socialized.
• The facility did not offer window visits, weekly communications with family, or other forms of virtual interaction during the Covid pandemic.
• There was a lack of response from administrators to messages and concerns from family members.
• The activities provided were limited and repetitive, such as movies and bingo.
• Some residents experienced a decline in mental well-being and physical ability due to the lockdown measures.
• The administration seemed absent or uninvolved in addressing issues and improving care.
• The food quality at the facility has declined over time.
• There is a lack of communication between staff and families regarding care, activities, and updates on policy changes during the pandemic.

Review

Century Oaks is a senior living facility that has received a lot of praise from its residents and their families. One outstanding employee named Kahleel, who works in building 2, has been described as the most sincere person by one reviewer. This employee is dedicated to his job and genuinely cares about the people he interacts with. The reviewer hopes that the facility appreciates Kahleel's devotion and treats him well.

Another reviewer shared their positive experience with the staff at Century Oaks during their family member's stay. Their grandfather was recently put on hospice care, and the staff have been extremely helpful and accommodating. They ensure that they have his consent for everything and are kind and gentle with him. In particular, they mentioned Erin, Marley, and Katelyn as wonderful and patient staff members who took great care of their grandfather. The reviewer expresses gratitude to these individuals and all the other staff who go above and beyond to care for their loved ones.

Another person commended the excellent service at Century Oaks, stating that they frequently visit because their grandma lives there. They emphasized how kind the staff members are towards both them and their family members residing in the facility.

The reviewer noted that Century Oaks has a nice appearance, with beautiful views from the windows. They also mentioned that it looks clean and well-maintained.

In contrast to these positive reviews, one individual shared a more critical perspective based on their experiences during the COVID-19 pandemic. They initially found Century Oaks to be a lovely facility with great amenities for their mother. However, when lockdown measures were implemented due to COVID-19, they felt that the facility failed to keep residents active, stimulated, and socialized. The lack of communication from administration regarding updates or activities was concerning to them.

Additionally, they mentioned issues such as infrequent room cleaning and difficulties in reaching out to nursing staff or administration for assistance or clarification. The reviewer expressed frustration at not being able to visit their loved one, especially seeing other facilities finding creative ways to allow safe visits. They eventually decided to remove their mother from Century Oaks after witnessing her mental decline.

Overall, it is evident that Century Oaks has received both positive and negative feedback. While some reviewers praised the dedicated staff members and the facility's appearance, others expressed concerns about the management's response during challenging times. It is important for any senior living facility to address these concerns and continuously strive to improve in order to provide the best care possible for its residents.

This part of Appleton, Wisconsin offers a range of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With several medical facilities close by, including oral surgery, oncology, dermatology, and gastroenterology practices, residents can easily access healthcare services. Additionally, there are pharmacies in the vicinity for medication needs. The area also features various parks where seniors can enjoy nature and outdoor activities. Nearby hospitals provide quality medical care in case of emergencies. For dining options, there are a variety of restaurants offering different cuisines, as well as cafes for a casual coffee outing. Places of worship are available for those seeking spiritual fulfillment. Overall, this neighborhood provides a well-rounded community with diverse options for senior living.

Physicians

• Apple Creek Oral Surgery (0.4 miles)
• FVHO Health & Wellness Center (0.5 miles)
• Fox Valley Hematology & Oncology (0.5 miles)
• Dermatology Associates of Wisconsin, S.C. (0.5 miles)
• Forefront Dermatology Appleton, WI (0.5 miles)
• Peter Katz, MD, FAAD (0.5 miles)
• Associates In Gastroenterology Sc (0.6 miles)

Pharmacies

• Omnicare (0.8 miles)
• Shopko Rx Care (1 miles)
• Pick 'n Save Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.1 miles)
• Smith Pharmacy (3.2 miles)

Parks

• Plamann Park (1.4 miles)
• Erb Park (2.4 miles)
• Legion Park (3 miles)
• Jones Park (3.7 miles)
• Doyle Park (3.8 miles)

Hospitals

• Martha Siekman Cancer Center (2.2 miles)
• Appleton Medical Center (2.2 miles)
• Icu (2.2 miles)
• St Elizabeth Hospital Auxiliary (4.3 miles)

Restaurants

• Culver's (2.2 miles)
• Northland Neighborhood Sports Pub (2.2 miles)
• Camelot Camelot (2.4 miles)
• Dairyland Brew Pub (2.4 miles)
• Scuba's Pourhouse (2.4 miles)
• Richmond Street Pub (3 miles)
• Taco John's (3.1 miles)

Places of Worship

• St Peter's Lutheran Church & School (2.4 miles)
• First United Methodist Church (3.3 miles)
• Holy Spirit Church (3.3 miles)
• St Bernadette (3.8 miles)

Cafes

• Starbucks (2.4 miles)
• Seth's Coffee & Bake Shop (3.5 miles)
• Copper Rock Coffee (3.5 miles)

Theaters

• Valley Grand Cinema Appleton, Wi (3.9 miles)