Care Partners Appleton

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  • Interior

    A cozy living room with elegant furniture and decorative plants.

  • Decor

    Cozy corner with a wall clock, decorative frames, an indoor plant, and a wooden chest.

  • Living Room

    A cozy living room with patterned armchairs and soft lighting.

  • Building

    A modern residential building with a covered entrance under a cloudy sky.

  • Bedroom

    A cozy bedroom with a single bed, side table, and decorative elements.

  • Windows

    A quiet room with several tables and chairs, featuring large windows and chandeliers.

  • Dining

    A cozy indoor dining area with wooden floors and several round tables surrounded by chairs.

  • Television

    A cozy living room with comfortable seating and a television.

  • Piano

    A digital piano placed under a wall clock in a music room setting.

Care Partners Appleton

5031 North French Road, Appleton, WI 54913

For more information about senior living options: (844) 490-3973

2.4 from 27 reviews
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16

Memory Care

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    Overall Review of Care Partners Appleton

    Pros

    • pro A dear friend lives there and is happy.
    • pro The French Road location has a new director who is very educated in her role and is doing amazing things, treating residents and staff with respect.
    • pro The new director is absolutely amazing, well organized, and goes above and beyond for the staff and residents, and is easy to talk to.
    • pro The staff were fantastic and very understanding, checking in, suggesting services, setting up tours, and answering questions.
    • pro The building is beautiful.

    Cons

    • pro The staff are lazy and unprofessional, and management is ineffective and disengaged.
    • pro The director does not communicate with families and seems indifferent to resident care.
    • pro Residents are left dirty and not fed, with neglect alleged.
    • pro The facility is severely understaffed, and basic daily needs and record-keeping are routinely unmet.
    • pro There are reports of theft, including money and hearing aids.
    • pro Transportation and appointment processes are chaotic, causing long waits for care.
    • pro Nepotism and questionable practices in billing and food quality are cited.
    • pro High staff turnover and gossip-driven administration undermine morale.
    • pro Some reviews suggest the facility should be reported to state authorities.

    Review

    Families describing experiences with care facilities in Shawano and nearby have painted a picture of mixed outcomes, with a heavy emphasis on concerns about communication, staffing, and management, but also a few rays of encouragement in specific cases.

    Across several accounts, the initial process of transitioning a loved one into memory care has been fraught with confusion and frustration. One family member recounted arriving at a rehab facility early in the morning after a storm, hoping for a smooth intake for their mother-in-law, only to be met with conflicting impressions from staff. The rehab director claimed she hadn't seen anyone at the time, while the family insisted their mother-in-law had been present, suggesting a miscommunication or documentation issue. The family felt that questions about the process were not greeted with the clarity expected, and that a note of dismissal appeared to be made without a clear, stated reason. In that moment, and in the days that followed, there was a sense of potential retaliation when questions were raised about possible mistakes in the intake process. This set a tone of unease about how decisions were being communicated to families, even before any formal assessment of fit had taken place.

    A recurring thread throughout the reviews is dissatisfaction with staffing levels and perceived quality of care. Descriptions range from "lazy" and "unprofessional" to concerns that staff members are often not available when needed, with phones left unanswered and aides appearing to be distracted or disengaged. There are reports of staff being seen sitting on couches, frequent turnover among workers, and a sense that some employees lack motivation or necessary training. One persistent complaint is that basic daily needs - like hygiene, feeding, and timely care - are not consistently met, particularly for residents with dementia. Several comments indicate that quality of care is hostage to who happens to be on shift, rather than to standardized procedures or a reliable staffing plan. A few reviewers singled out certain staff members, noting that while most of the experience felt lacking or chaotic, there were one or two employees who stood out as genuinely helpful or competent.

    Despite the negative tone that predominates, there are also stories of positive experiences, especially when families interacted with specific agencies or personnel. A different thread highlights the role of Care Partners, introduced to families by hospitals during admissions, as a source of guidance and reassurance. Those who worked with Care Partners described teams that were understanding, proactive, and communicative - checking in regularly, offering useful services, arranging tours, and answering questions with patience. These reviews suggest that with the right facilitator and a collaborative approach, families can navigate the system more smoothly and feel supported through the process.

    Within the broader landscape, some locations appear to vary considerably in management and atmosphere. A recurring observation is that the administrative leadership can make a substantial difference in the experience. For example, a reviewer attributed significant positive changes to a new director at the French Road location, describing her as well-educated, organized, and respectful toward both residents and staff. In another account, the administrator was criticized for disorganization and for practices that felt self-serving, including a sense that financial or insurance matters were pushed without full disclosure. The same reviewer described dangerous delays in transportation, inconsistent access to physicians, and a troubling pattern of communication gaps that left families feeling out of the loop. These contrasts illustrate how different leadership styles and policies can shape the daily experience of residents and their families.

    More troubling narratives center on safety, dignity, and accountability. Several reviews allege that residents were left unsupervised or inadequately cared for, with one account explicitly stating that residents were not being fed or left in soiled conditions. There are claims of theft, including missing money and missing hearing aids, and a sense that when problems arose, responses were slow or non-existent. The dissatisfaction extends beyond individual incidents to systemic concerns: long wait times for transportation, delays in obtaining medical attention, and a perception that state oversight or social services were not readily able to intervene in a timely manner, especially in the pandemic era. After a loved one's death, at least one family member describes a lack of follow-up or accountability, further fueling mistrust and frustration about whether care homes are truly acting in residents' best interests.

    In some instances, families expressed a cautious optimism. A few reviews describe a facility as beautiful or well-intentioned, with staff who appear friendly on first contact and rooms that offer a sense of comfort. Yet those early impressions were frequently undermined by later experiences that highlighted understaffing, inconsistent care, and gaps in communication. The overarching impression is that while there can be moments of competence and kindness, a fragile framework of processes, staffing, and leadership often undermines the reliability families expect when placing a loved one in a memory care setting.

    Taken together, the accounts reveal a complex and uneven environment where experiences depend heavily on location, leadership, and the particular team on duty. The strongest common threads are concerns about poor communication between staff and families, inconsistent adherence to standards of care, and questions about staffing adequacy and supervision. At the same time, there are credible reports of compassionate, well-coordinated support when families connect with helpful programs like Care Partners or when a new director brings clear organization and a respectful approach to both residents and staff. For families considering a move for a loved one, these narratives suggest the importance of asking pointed questions about staffing levels, accountability, communication protocols, and the specific leadership in charge, as well as seeking confirmation of what procedures are in place to prevent gaps in care and to ensure timely, transparent responses to family concerns.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (9 miles away) Outagamie County Regional (9 miles away)
    • Austin Straubel International (16 miles away) Austin Straubel International (16 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Care Partners Appleton is an assisted living community located in Appleton, WI. Our community provides a range of amenities to ensure our residents' comfort and convenience. Each apartment is fully furnished and comes with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. The community also offers beautiful outdoor spaces and gardens for residents to enjoy.

    Our dedicated care team provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate care for our residents, including those with dementia or diabetes. Medication management services are also available to ensure that residents receive their medications safely and on time.

    At Care Partners Appleton, we understand the importance of mental wellness. That's why we offer a specialized mental wellness program along with memory care programming for individuals dealing with mild cognitive impairment or dementia. Our staff is trained to provide personalized care based on each resident's unique needs and preferences.

    In terms of dining options, we accommodate special dietary restrictions in our meal preparation and service. Residents can enjoy delicious meals tailored to their specific needs. Our community also encourages resident involvement by offering scheduled daily activities as well as resident-run activities.

    Care Partners Appleton is conveniently located near various amenities such as cafes, pharmacies, restaurants, theaters, hospitals, and places of worship. Transportation arrangements can be made for medical appointments to ensure that our residents can access the care they need.

    Overall, Care Partners Appleton provides a supportive and caring environment where residents can age in place comfortably while receiving the necessary assistance they require.

    Nearby Places of Interest

    Pharmacies

    • Shopko Rx Care (0.9 miles)
    • Omnicare (1.1 miles)
    • Pick 'n Save Pharmacy (2.2 miles)
    • Smith Pharmacy (2.5 miles)
    • Walgreens (2.8 miles)
    • Walgreens (3 miles)
    • Walgreens (3.7 miles)

    Physicians

    • Apple Creek Oral Surgery (1.1 miles)
    • Associates In Gastroenterology Sc (1.2 miles)
    • Dermatology Associates of Wisconsin, S.C. (1.2 miles)
    • Forefront Dermatology Appleton, WI (1.2 miles)
    • Peter Katz, MD, FAAD (1.2 miles)
    • Wisconsin Institute of Plastic Surgery (1.2 miles)
    • Henry, Chasity Thedacare Physicians Appleton Pediatrics (1.2 miles)

    Places of Worship

    • St Peter's Lutheran Church & School (1.7 miles)
    • Holy Spirit Church (3.1 miles)
    • First United Methodist Church (4.2 miles)
    • St Bernadette (4.4 miles)
    • Immanuel United Church of Christ (4.6 miles)

    Parks

    • Plamann Park (1.8 miles)
    • Legion Park (2.6 miles)
    • Doyle Park (3.4 miles)
    • Erb Park (3.5 miles)
    • Heesakker Park (3.8 miles)
    • Riverside Park (4.2 miles)
    • La Follette Park (4.5 miles)

    Restaurants

    • Culver's (2.4 miles)
    • Camelot Camelot (3.1 miles)
    • Dairyland Brew Pub (3.3 miles)
    • Scuba's Pourhouse (3.3 miles)
    • Culver's (3.3 miles)
    • Northland Neighborhood Sports Pub (3.3 miles)
    • Anduzzi's Sports Club - Kimberly (3.4 miles)

    Cafes

    • Seth's Coffee & Bake Shop (3 miles)
    • Starbucks (3.6 miles)
    • Copper Rock Coffee (4.5 miles)

    Hospitals

    • Martha Siekman Cancer Center (3.1 miles)
    • Appleton Medical Center (3.2 miles)
    • Icu (3.2 miles)

    Theaters

    • Valley Grand Cinema Appleton, Wi (4.1 miles)

    Frequently Asked Questions

    Where is Care Partners Appleton?
    Does Care Partners Appleton provide care for residents with dementia or Alzheimer's disease?
    What photos are available for Care Partners Appleton in Appleton, Wisconsin?

    Nearby Communities

    Memory care in Nearby Cities

    Related Resources

    • dementia paranoiaDementia, Paranoia, and Caregiver Guidance: Understanding the Connection

      Dementia encompasses progressive neurological disorders that impair cognitive functions and can lead to paranoia due to cognitive decline and emotional changes. The article discusses the triggers of paranoia in dementia, caregiver strategies for managing it, and the importance of distinguishing between dementia-related paranoia and other psychiatric conditions.

    • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

      Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

    • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

      Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.


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